Overall it’s a good place to shop for a motorcycle, and the service is also good. I recommend that people do not work with Zeus. I feel as if he is a bit of a used car salesman, and certainly one with that mindset. Unfortunately, he appears to be in charge of sales, or at least has a lot, and often too much to say, even when one is not working with him direct. My advice would be to get everything spoken in writing. They would get a sold 4 star rating from me, and maybe higher, but with Zeus there, it’s just not possible to give it more than a 3 star rating. That said, buyer and seller beware when working with Zeus directly or indirectly. It’s too bad his sales techniques are not more about the customer and customer service. It always seems to be about him and his ego.

Went there for some service on my Atv. First off, they tell me that it would take 4 months to replace a clutch! Unbelievable. Was looking to upgrade anyways so I took a look at their showroom. Liked another rig so I sat down with Zeus to talk numbers and this guy tries telling me it would end up being $3500 then what the sticker was… why? $2k in dealer fees he had no explanation for. This isn’t a dealership. It’s a STEALERSHIP! Stay away!

Worst experience I’ve ever had. Their prices were outrageous and I felt lied to from the start. I do not trust them and would not if I were you. Very unprofessional in their expectations and conduct. They’re all about money rather than valuing costumers.

Lies lies lies. Took advantage of us told me they would warranty their work sent me away said they were too busy in the summer and they would take care of me in the slow season. Well just followed up and they took care of me by telling me were not doing anything. Lying in todays business environment and not standing behind your service is mind boggling.

The worst customer experience ever. Both purchasing and with service. Don’t know how they actually have the Yamaha and Kawasaki franchise. Looks like all these people are good at is cheating customers. Avoid them at all costs

Horrible service. They claim that they warranty their work until it’s time to get the work done. Purchase with caution and at your own risk.

Service seemed free but didnt want to take a job. Sounds like a free for all place. Not business professional

Bought two ATVs from this location couple years - sales experience was very good (hence the 2 stars). Service however - much to be desired. I was trying to get them to pickup my ATV since the starter went on my Kodiak 700. Multiple messages were left. I even went in-person to try and set up an appointment but was told to take it elsewhere. I will either piss you off now or piss you off later - All they had to do was schedule a future date with me and fix the issue later. I would still be doing business with them but their communication is really poor (no follow-up) - this was a totally controllable poor experience that should have never happened. My business will be going elsewhere -

STAY AWAY!!!!!!!!!!!! Horrible experience. staff is rude and looks like they do not want to take any sales. happy to take my business elsewhere.

Zeus was the best help me out with a great deal on a Kawasaki bike.

ONE OF MY FAVORITE DEALERS ON LONG ISLAND. THE STAFF IS KNOWLEDGEABLE AND FRIENDLY. THANKS GUYS .

Its a nice shop. Prices are average for their bikes and apparel. Very polite and customer friendly.

My husband purchased one of his motorcycles there and weve been very happy with their sales, service, and parts department.

Just bought a Brute force 300. I read the reviews first and was fairly put off by what people had to say. But i went in anyway and was met by a very friendly and excellent sales guy named Tom. Also dealt with the owner a little and he to was easy to work with. I got a good deal and am leaving happy. Took delivery the same day. No complaints. Go see TOM; Second desk from the front for friendly service.

This place is the worst when it comes to service. Came here to replace my back tire and they never tightened the chain adjusters. I have a Sport bike they PUT MY LIFE IN DANGER!!! BEWARE

Great help. Thanks

I have purchased two bikes from Zeus and my son has purchased 3. He made the buying process very easy. Even during the height of covid in June when my son purchased his bike Zeus made it easy.Billy in service is top notch also. I wouldnt go anywhere else for service.

Super friendly and knowledgeable.

Great service prices little high but great!

Great experience at this dealership. Zues helped me make the right choice for my sons new YZ.

This is THE BEST YAMAHA DEALER on Long Island and beyond. They know their stuff, and the service guys live and breathe motorsports. They love it, and their love of it shows bigtime.

Will never be back here left our quad to get fixed. They said they wouldn’t change the parts even though we told them to because they weren’t sure which one of 3 parts it was. Then gave us our quad back in pieces missing parts

If you want an honest salesman then you need to go to Zeus. He speaks the truth and is there for the customer. Long Island Kawasaki is the only place I would buy.

I would not recommend going to this for the sale of your motorcycle. This store presented an initial selling offer to buy my bike based on the year and mileage on the bike. In conversation with a salesman named Michael, I asked if selling additional items on the bike such as a steering stabilizer, frame sliders, anodized levers and flush mounted lights would increase the offered price, he agreed that there would room to negotiate based on what he called goodies. Being an attractive offer, I pursued the sale and when I arrived at the shop, the salesmen were content with buying the bike; the bike was per the picture I sent and as described in our conversation. I let their mechanic test ride the bike. When the time came to talk about the final sales price, the sales person I dealt with walked off, and in walked Zeus. I was low balled on the initial offer and told flat out that there was no room for talking with the price. When I mentioned that I had previous conversations about the value of the bike with their sale person Michael, he refused to comment. When I mentioned that we spoke about the sale of additional parts on the part, he repeated his low ball offer. I mentioned that I would have taken the parts off myself prior to coming, he told me keep them-- but my garage was 200 miles south of this store. Trailering the bike back down would cost more money in tolls and gas, and then re-trailer it back. I trailered my bike for the sole reason of this sale, based on my conversations with Michael, and they knew this--I took a bath on the sale of the bike. What disappointed me with this sale was the fact that I had asked about taking off certain parts prior to the sale, and that we talked about the dealer book value prior to coming to store. To me it is bad business to negotiate a deal with someone to get them into the store and then low ball them at the end of the deal, and for that reason I wrote this review for buyer beware.

Couldnt even look at my problem that takes 1 min of theyre time

Purchased a leftover 2019 YZ250FX from Zeus. Deal was made over the phone due to COVID. Made an appointment for that weekend and picked the bike up - which was prepped and ready. Got to the dealership at 11:00am, and left with the bike loaded at 11:30am. Easy, friendly, no pressure at all from start to finish. Rode the bike that day... it rips! Highly recommended as Zeus and the rest of the staff are all great people. Thanks again!

Dealt with Collin. First trip there. Still in a just looking mode. No being pushy or breaking balls. Id I decide to buy, Ill go back.

Although I did not buy my motorcycle at this dealership, I do have them Service my bikes. The service department at the Honda dealership where I bought my bike from was horrible, so a friend recommended the service department at Long Island Kawasaki-Yamaha and I have been using them ever since! They are excellent. They are honest, considerate and friendly (far cry from the Honda dealership). They keep you updated and communicate with you every step of the way. These guys are the best!

The dealership is only great because of one of their salesman. His name is zeus. This person introduced me to the next love of my life besides my wife. Her name is a Brand new 2015 Yamaha Vstar 1300. Such a beautiful motorcycle. Thankyou Zeus for making it happen .

When to pick up some brake pads the counter guys are great there they got me out of there fast. Stop in sometimes

Went in to upgrade to a bagger. Zeus showed me the Yamaha Eluder. What a bike. 113 cubic inches, 6 speed, navigation, satellite radio, ABS, cruise control, over 20 gallons of storage space. 5 grand off MSRP, 3500 on my trade in. 5 year YES service plan. If you dont buy your next bike here, you have extra holes in your head.

Very Helpful and patient staff. Truly people who enjoy their jobs and enjoy riding and share the same with you while youre shopping for your machine!Ive been coming here for over 10 years wont go anywhere else. Always fair pricing on parts. Oem parts ordered veryy quickly.Great prices on the bikes, jet skis, and quads. Always willing to work with you to find whats right for you.If anyone asks me where to go I tell thWould highly recommend and will continue too, like I have, many times already!!

Had a flat rear tire on my Triumph Scrambler (thanks to an entire Allen wrench piercing the tire and tube!). Im not from the area and my bike is my only transportation. I took the wheel in and they took care of me quickly as I waited, and had the correct size tubes for my bike in stock. I bought another as a spare. Fast and friendly people. It was a simple job, but thats the extent of my experience with this shop.

I called with a question that was irrelevant to their services, but Billy still provided excellent service. I am not looking for a motorcycle but feel the need to share what wonderful, nice people are available to help! Well mannered and pleasant secretary 😊

The service and sales people are great. super helpful and I was blown away when I got a followup call after I had my bike serviced to make sure I was satisfied with the work. the service was prompt and the workmanship terrific. I bought my Yamaha from them; they arranged the phone and I was able to pick up the bike that day.

Ive always experienced kind, courteous, professional service from Bill/owner & his service team. Bill is very attentive to the customer in every way. I called Bill on 3/14/20 regarding a friend of mine tht had purchased 2 new tires tht needed to be installed on his Kawasaki Voyager. Eventhough my friend purchased his tires online, Bill/owner didnt hesitate to provide exceptional service eventhough it was a last minute/same day phone call & service tht was provided. I always give 5 star service to the team @ long island Kawasaki/Yamaha.

These stars are for the parts department. They are knowledgeable with excellent customer service. I purchased an exhaust from the and they installed the pipe rather quickly. All and all I had pleasurable experience with them and will definitely return for any future needs.Jemell Williams R.N.

Sales department and service/parts department always a big help! Zues is a top notch guy!

Never bought a bike here but I have been bringing my used Kawasaki here for several years. They are very honest and do good work. Today I brought my bike in for inspection and oil change. I told them break pads are due to be replaced. They called me a while later and told me I don’t need new pads! They could have charged me for front and rear breaks and I wouldn’t have questioned it. I highly recommended LIK.

Whatever you do, go and see TOM!! Tom went above and beyond for me. As a sales guy he met all of my wants and did not refuse a single request I made. Really easy to communicate and do business with. Will def be back for another purchase in the near future

Ill start off by saying that they have a nice variety of bikes and a clean store. That said, from the moment we walked in - to the moment we left, every employee was behind the counter on a smartphone.... I will accept some of the blame for not asking for help. However, every other bike dealer we visited greeted us warmly. As new riders, the whole process can be overwhelming, a little customer service wouldve gone a long way.

Bought a jacket here. They have a great inventory of bikes and accessories. Wish I had found this place sooner!

This has got to be the worst dealership I have ever worked with in my life. Found a bike online (I live over 400 miles away) and tried to negotiate a fair offer only to be told on the first response to go pound sand and that I could not afford a used bike. I was taken back (not that I am wealthy, but I can afford nearly any motorcycle out there without question). Customer service was pitiful. Not even worthy of 1 star. Absolutely horrible. This was followed by emails calling me a walking penis (which made me laugh) and other vulgarity. Not sure about me, but this is not how I would allow my personnel to conduct business. One less sale and one less person to pass along a positive experience. I bought a bike from another dealer who knows how to treat customers. Long Island Kaw-Yam has at least one douche working for them. I hope for their sake they take care of that.

Always has the parts I need for my ATV!!

These guys are terrific. They have gone over and above for me on numerous occasions. Their work is top notch. They are friendly knowledgeable. I have yet to bring them an issue they couldnt resolve completely the first time. Their prices are fair. I think we should support our local shop whenever we can. You might get that part for a few bucks less online but good luck getting your ride fixed on the internet!

Great service and support. Guys go out of their way to take good care of you and your bike. Highly recommend!

I went there for motorcycle inspection.That was quite fast service.Nice and friendly staff.

Great place to take your motorcycle for service!! Very reputable!! And great prices! Billy in service is a great guy!! He really knows what hes talking about!!🤙🤙

Nice place just wish I could walk out with a bike one day

Great service. Theyre always courteous, polite and professional. They even helped out when I need the service done on short notice.

Excellent 👍🏻

They are the best of the best, always. I get the best service and they are awesome. They keep my bike in tip top condition so I can continue to ride all over this country.

Bill E from the service dept took care of me. It’s nice to see there are still companies out there that have great communication and go the extra mile to make their customers happy. Had family in town and my jetski broke. Sent me a part for my jetski all the way to Florida with 2 day shipping. He even helped over the phone when I had some trouble with the installation. Thanks again!

Best dealership on Long Island without a doubt, no bs gets straight to the point very welcoming and very helpful, will always go to them to purchase new! Highly recommended sent many friends here and all had great visits and purchases and best deals around the island!

Zeus was awesome. I rarely deal with sales people and have a positive thing to say about them afterwards but buying my mule here was truly a pleasure. Considering buying a second one soon and will definitely return

Great place knowledgable dedicated crew.

Very helpful staff patient willing to work with you and your budget

Recently purchased my bike from here and had a great experience working with Tom. Very professional and helpful folks that dont pressure you into a purchase. Would recommend.

Excellent service worked with me and found me the right bike for the right price.

Zeus is an untrustworthy salesman. We reached an agreement on the purchased of a new motorcycle. We had a signed contract, and my insurance paperwork was complete. I was ready to pick up my new motorcycle. At the last minute he called me to tell me the deal was off. Im certain he never intended to sell me the bike at the agreed price. It leads me to believe that Zeus leads a sad, lonely life. He enjoys wasting peoples time. Karma is real, I got the bike I wanted from a reputable dealer and Zeus will always be a 2 bit sleezy salesman.

This place is awesome they have everything you need and very friendly staff. I would recommend this place to anyone.

I like this place. Zeus is the best.

Shop for parts elsewhere. Call the parts department. The guy was helpful until he quoted me an insane price. I pointed out that the quote I got from partzilla was half of what they were trying to charge and he said thanks for wasting my time and hung up on me. Great customer service skills.

Awesome place great service If you are looking for a dirtbike Quad jetski on street bike generator or any parts for all above go see them!!!!!

A sales manager came off extremely rude, and responded to my inquiry in near incomprehensible English from a private email address without any context to whether he was contacting me from a dealership or who he is. This is the first time buying from a dealership; I asked for an out the door price via email as instructed in the online posting-- does this entail the response I received? I am mistaken? I see everyone else seemed to have a great time here based on reviews. I will contact a different sales rep, perhaps one mentioned in the reviews below and reassess/ edit this review as necessary.

Horrible place. Customer service isnt even there. Rude dishonest people. Service shop is even worse. I have spent a decent amount of $ there. Trust me. Do not go there. Dont waste your time. Go to Long Island powersports or anywhere. Doesnt even deserve the 1 star but had to put it.

Thanks for fixing flat tire on my CB750 so quick so I could continue on my trip. One hour and I was on my way, greatly appreciated. Peter

Dropped my bike of and two new tires that I purchase on my own. Ive owned bikes for many years so had an idea what the usual cost for change and balancing is...... BIG mistake ..... they stick me with a bill of $225 for install OnLy ( are you F%%inv kidding me??)I called their bluff and all of a sudden they changed their story and dropped the price to 175 for install only( still high)Bottom line if you liked to get duped,,, go right ahead.

Spoke with Zeus about a used Quad which was coming in. He quoted me a price and let me know when it would be in. I came in on that day with trailer to purchase it and was told by him that quad was is much better shape so he could not sell to me for agreed price! Need I say more!!!

Chris is an excellent mechanic. He was able to rebuild the carbs on my 1200 Suzuki and I could not be happier. The entire bike was serviced and loved. Hicksville is over an hour away from me. There are scores of other shops in between. But I will always bring my motorcycle here for repair.

The staff is great and helpful, I got the item I was looking for and the best price on long Island! Mike is great!

Worst phone customer service..put you on hold for 15 minutes to see if an order came in.

Good place. Nice people

Amazing shop. Great service and advice. No sales pressure. Very helpful.

Place is very sketchy especially with Zeus ( sales man) working there...I really wanted to give this place a fair shot but unfortunately almost all bad reviews this place gets are true...I was looking to buy a Ninja 650 ABS but this hustler gave me an exorbitant price that it left a very bad taste.. so I decided to go to Maximum Motorsports instead out east...they did me no favors and gave me a fair price

Shady service dept. I went there for an inspection. While I was there I ask do they have time to do a oil change now, I told them I dont have time to wait around. The guy said yeah, they can do it this minute. I went inside to find out the price and that is where things went wrong. They told me 45 plus parts. I ask multiple times what is the total price but they would just change the subject or be purposely vague. At the end it was OVER $90 for an oil change on a cbr250. Not to mention they waiting an hour to even start my bike. They said oh we are a backed up right now. Then why did you lie to me 30 mins ago and say you where free to do it? SHADY SHADY SHADY. NEVER AGAIN WILL I TAKE MY BIKE HERE. You give the service shops a bad name.

Good American values

The people here are awesome and some of the very cool bikes they have in stock like 2017 R6.

Nice selection of bikes, water crafts,, knowledgeable staff

I have a mint 2012 used bike with low miles that is valued by both NADA and KBB at the SAME PRICE another 2012 used bike Long Island Kawasaki has in their used bike inventory located across the street. I wanted to trade - I anticipated with a small amount of extra cash to grease the deal along as Id be losing money on all of my accessories. Suddenly, according to some comical resident Economics Professor cum sales dude, Zeus, my bike (with $3000 worth of accessories) is valued at only the trade-in value while their bike is magically worth $4500 more at a number higher than high retail value! Holy crap!!!! I may not be a Wharton MBA, but Ive NEVER been so insulted. Hey, I have a firm grasp on capitalism just like the next guy, but this was completely laughable. How they keep their doors open is beyond me, cause business people they AINT! Unless, that is, they predicate their entire business on customers with IQs less than 75 regularly walking through the door! For me, this is the number 1 reason only 1 out of 27 motorcycles purchased in 36 years of riding have been purchased in Long Island dealerships! Back to the Carolinas to shop!!!

Very nice place. Great service. Friendly staff.

Regarding the service dept: 1st rate, fair pricing and fast service. My 1st stop for service for both my bikes!

Rude and bias. I left like I was treated as a stupid immigrat by they way I was spoken too and treated. They prices are nearly 2 times the amount for the same item in comparison to other stores. And completely lie on what the standard is now by saying oh they dont make those models anymore when its completely false just to sell the higher priced items, well I just came from 4 other stores and know the truth. Taking advantage of other people is not good customer service in my opinion.

It is a sad day when a dealership is so slow they actually LIE and misrepresent a bike to make a sale. Simply put YOU CAN NOT TRUST this dealership. I met the owner, a salesmen (name?) and spoke at length with a sales person named Zuse.Zuse is the one who sold me on buying a classic 1987 FJ1200 for sale with only 4,182 miles for only 3k - I foolishly was not suspicious.This is not commentary on the normal expected wear of a 30 year old classic bike - it is the documentation of the lies and misleading and outright misrepresentation of a motorcycle by everyone I spoke to, including the owner who was there when I picked it-up.The photos in the ad showed minor cracking in the pinstripes on the tank, the windshield was replaced with an aftermarket one and that’s it. From the pics the rest of the bike looked amazing. The write-up claimed, “...this one is a survivor...only 4,182 miles...”I am a spiritual person and after hearing the story of the history of this bike from Zuse the employee at the Yamaha Dealership I took him at his word when I asked, “ what about all the plastics (?), breaks, and engin have they been serviced? He said, “The plastics are in great condition and it’s been serviced a few times over the years, the guy who bought it from them was older and a drunk. He didn’t ride it much and stored it in the winter hear (Long Island dealership) and then he died while the bike was here.”Wow, sounds like a real find, right. I gave $500, deposit over the phone and drove an 8 hour round trip to pick it up. Everyone was friendly and welcoming, including the Owner of the Dealership. I saw the bike, looked sweet, the owner started it for me. Foolishly I did not do a real microscope visual inspection because this is a Yamaha Dealership and I believed them when the owner said, “This bike is beautiful and ready to ride, the engin is perfect listen to that idol.” Along with everything Zuse said I trusted them.It’s home now a couple weeks later here’s the list of nightmares they lied about by not disclosing the truth and misrepresenting the actual condition of the bike. I also sent a very polite professional email asking about these things and When or if the engin oil, hydronic fluid and oil filer were changed. I sent this email twice and received no responce. Wow! Really unprofessional and also implies they have something to hide and are afraid to reply.HERE’S THE LIST SO FAR:*Seat has a burn hole the size of a cigarette and a 1” slice*The tank is really bad with more blemishes in the paint then just the black pin-striping*The Tank also has a gauge (a deep scratch) in the top red part, but it’s painted perfectly so it was not noticed until a closer inspection.*It is leaking oil - after a two mile ride I found drops of oil under the bike (not heavy but leaking)* Lower cowling R.side has serious scrapes, the left back mount is torn off & a 4” crack* Right side foot peg feeler is snapped off* R.side passenger foot rest is damaged and will not fold down. (bike definitely went down on R.side)*and OMG the left side engin case (above the shifter) has been painted (poorly with drip marks) clearly they were hiding more serious blemishes.* The bike being on an island with the Atlantic Ocean I’m not shocked I keep finding more and more rust on the frame - but for a Yamaha Dealership to Not disclose this and infact misrepresent the bike that is a crime called FRAUD.*The triple T and ignition area has way too much ware for a bike with, “...only 4,182miles on it that wasn’t ridden much...”, Zuse said and the Owner of the Dealership confirmed, and the other salesmen also repeated.DO NOT TRUST THESE PEOPLE, DO NOT BUY A MOTORCYCLE FROM THIS DEALERSHIP, there are other dealerships it’s just not worth the RISK.That lier replied & tried to demean me saying, “ ...what did I expect it’s a 30 year old bike.”>>> I Only Expected what YOU said about the bike would be True, nothing more, just the truth. It wasn’t true YOU are a Lier.

Zues and Mike are very professional and helpful.

Good guys for many years, great deals. Trustworthy place unlike many others out there.

Great place the staff is very good awesome

Great place to buy Kawasaki parts, or Just order It online and get It there...

Great bunch of people very helpful

This is a great shop that stayed open late for me to pick up a front wheel right before the weekend

Great shop nice fellows, Bill & Glen always dependable.

Got a great deal there in 2009 want to go and hopefully get another one.

The guys here went above and beyond to help me and fix my machine. They are knowledgeable and friendly.

Just called them up to get a quote. I cant speak for their whole sales staff, but the guy I spoke to was incredibly unprofessional. The guy was offended when I told him a quote I got from another dealership. He then proceeded to insult my intelligence and call me a liar through some smug comments. I had to hang up the phone as he was going off on me.

The staff teached me about the klx110l. Really nice👍🏻👍🏻👍🏻

I did send several emails regarding a motorcycle they have on sale, received an automatic email from their system saying they would contact me back shortly. Its been weeks already, I guess they are too rich and dont need to sell any more vehicles.

Let me say my experience was great Ive shop here in the past and that was 2008 I brought a KLR650 the first year they changed the body style on the KLRand I had a great salesman then and a even greater one now Not only did he have great costumer service but he even gave me the best price I could ever get on my new 2016 KLR650 camoI will always purchase my bikes from Long Island Kawasaki and I recommend any one whos looking for a great deal go there and ask for ZeusYouve gain another faithful costumer From Terrance

Zues was a great sales person. The best at it and only person I would deal with . Love my 2 new 2015 Kawasaki 310R Jetskis great job hope to do much more bisness many years to come.

Bought two bikes from this dealership, no games they tell you everything up front and makes buying stress free, I shop around trying to find a better price and nobody beats them. Absolute pleasure I will continue to buy

Repair shop is incompetent, two months down the tubes. Had a code 42 this summer come up on my dash of my fjr1300 which references the speed sensor. Made sense as my speedometer stopped registering MPH. Service ordered part and made my appointment. Brought bike in, had it for a day, asked me to pick it up, not fixed as they got the wrong part and had to order it, take a week to get. OK, so far acceptable. One week, then two weeks, why the delay? Told oh you know its coming from California, maybe didnt get shipped promptly. Three weeks, can you check where my part is? Oh Billy ordered it, you have to speak to him, but hes busy. Fine, have him call me. Two days pass no call. I call again, still cant get to speak to Billy. Next day call a third time, and I get to speak with Billy who tells me, he has NOT ordered part because he whats me to bring in my bike when he has another fjr1300 in the shop to use as a comparison for his testing so he can figure out what the problem is. The following week we make an appointment, but it rains, so appointment is canceled, will have to reschedule when the other customer schedules his repair. Four weeks later, yes Im a nut for entertaining this fiasco, I give up on Long Island Kawasaki-Yamaha and Billy as they never called me, and I take my bike to a Mineola dealer who same day confirms I need a speed sensor, orders it, gets it, installs it immediately and off I go. Note that the bad speed sensor plate was bent which could have caused its failure. So how does this get bent in the first place? This part during a tire change could have been mistreated. Guess who did the only tire change on my bike. Enough said. DO NOT PATRONIZE Long Island Kawasaki-Yamaha. Sincerely, Frank Licausi