An incredible job done. Every aspect of the job – the crew, the materials, the expertise, the work – all of it was done expertly and professionally.The crew was one of the best group of workers we’ve had in our house. Courteous, knowledgeable, friendly, clean, Covid-aware, just the best.The materials – the Pella windows and all of the trim are of such high quality. And all of the materials are branded with the Pella name which gave us confidence that the best materials were being used. We noticed layers upon layers of caulking and insulating materials being laid down, which made us happy.We can’t say enough good things about our experience with this window and door replacement.
I recently purchased a sliding door from Pella. My salesman Patrick Gonzalez made the process very simple. He gave us exactly what we were looking for at a fair price. The installation went great. Their crew was very clean and respectful of our home. Pella is definitely the way to go!
I’ve had a wonderful experience with Pella! We did a full renovation of our home and the windows were in dire need of replacement. Based on the recommendation of a family member, I worked with Pella and was not disappointed. Patrick Gonzalez was very consultative on what would work best for my needs, making sure I thought through all of the considerations. Kathleen Atkins did a fantastic job of communicating leading up to the day of installation and was very helpful when any challenges arose. For the installation, Albert and team showed up on time, made sure to address any concerns I had, and left everything as they found it.Due to budget constraints, I had to stretch the replacement of windows across two phases over the course of several years. When it was time for phase 2, the entire team picked up without missing a beat. The end result, we have beautiful new windows AND a massive custom door going to our back deck that receives compliments from everyone who sees our house for the first time. I will DEFINITELY use Pella again for any future needs and recommend them to anyone I speak with that’s considering replacing their windows. Great experience with everyone on the team!
Where do I begin. I recently purchased a new home and needed to do some improvements. First item on my list were windows and doors. I had three major companies come in and give me an estimate, one of them was Pella. The other companies put on a fancy show but I wasn’t impressed with their crazy prices.The last company that came into my home was Pella. I meet with their representative Patrick. He is a down to earth individual who was extremely knowledgeable and didn’t play games. He went through my home measured all my windows, walked me through the process and gave me an honest quote. I was so impressed with him and his company! I decided to move forward with his quote.It took a couple of months to get my windows and doors but oh boy was it worth the wait!! The Pella crew was amazing!! They were clean, neat and very respectful in my home. They went above and beyond!I was so impressed, my representative Patrick even came to my home the day of installation to make sure everything was going as planned.I am so pleased with the work performed I would recommend Pella to anyone. Make sure you request Patrick for your consultation, he is a true gentleman and very easy to work with!!
I liked the first installation they did in my home. It looks great and they were so neat and cleaned up any mess. I hired them for another home and I’m sure the results will be the same. The salesman I dealt with, Patrick Gonzales, always arrives on time and explains my options fully and clearly. He really makes it easy on such a big home project.
We have half a house of Pella windows and a door, which we love. We are ready to get the second half done. Mike came to do the estimate, got right to business, and respected my time. He was extremely responsive and helpful, and reinforced my confidence in the Pella product, again, while sticking to what I wanted, not trying to upsell or oversell me.
Cliff Kretkowski, our sales rep, was patient and thorough and worked with our condo Board to get approval. Delivery was made on the day promised. S&G, the installer, arrived on time the next day and the team was efficient, neat and friendly.All in all, it was a very good experience.
Mike was very knowledgeable with the different types of windows Pella provides. I was undecided on which type would be the best fit for my home, so Mike brought me samples of the windows and explained all the different upgrades that are available for each window. I had mentioned to him that there was a house around the corner that just installed black PellaWindows, but I had no idea which ones they were. Mike took the time to drive and look at the house right after we spoke, and told me that they were the lifestyle . The fact that he went out of his way to check for me was amazing. I ended up going with the Lifestyle casement (black outside white painted inside). The whole process was smooth and quick thanks to Mike! Looking forward to adding Pella sliding doors in the future! I Highly recommend Mike, from Pella!
Mike from Pella is amazing! He gave us exceptional service! He was so kind, patient, and attentive to my elderly mother. He explained everything thoroughly to her so she would have a clear understanding of the purchase. I highly recommend your company.
We could not be happier with our new Pella door!! From the initial sale to the actual installation Mike Inglese and his team went above and beyond to make sure we were happy. They were professional and the installation went seamlessly and my home was left clean and in perfect condition. I would highly recommend Pella and this team!
The windows are beautiful and great quality. This is the second time we ordered Pella windows. The process could not be easier. Our sales person, Patrick, is fantastic. He’s friendly, takes his time and explains all of our options to us. Thank you Patrick for making this process so simple.
We recently had a consultation and subsequent booking with Michael. He was very pleasant to deal with and extremely knowledgeable about window installation and all it entails. Very professional and extremely responsive and prompt. Our window will be installed in about 3 weeks so will update our review. Mike is awesome to deal with and we are fortunate to have him help navigate our window project with ease this far.
Pella rep Pat Gonzalez, total professional. Ease of doing business, price and quality. Very happy with the installation of my front door. Highly recommended
Although I have not gotten my windows and doors installed yet and cannot comment on the actual product, I can comment on the superior service we received from Mike. Mike is knowledgable, patient and hardworking. I am not the easiest customer to deal with and ask a lot of questions. Having been with the company for so long, Mike was able to answer all of my questions or quickly find out the answer. He did not pressure us with any sleazy sales tactics and allowed us to take the time to figure out what really worked for our home. Whenever I contacted Mike, he was extremely responsive and helpful. I plan to go to Mike for all of my future window and door needs. He was truly a pleasure to work with and I highly recommend to anyone looking to make changes in their home.
We wanted to replace a few windows and a sliding door. I spoke with Michael Inglese, and since I already had measurements, he gave me a detailed quote in 30 minutes - he made that look easy. While showrooms remained closed for Covid, I relied on Mike for his expertise and product knowledge. At times I felt like I was asking too many questions, but Mike returned my calls and text messages right away. Mike also has a keen understanding of the installation process, and that put me at ease - a gentleman!On the scheduled date, Mike (a different Mike) the Installation Contractor arrived for what was to be a one-day job. I tend to be particular about things like this, but Mike, his son Nico and his crew blew me away at the attention to detail, craftsmanship and professionalism. The job took longer than a day, but with Mike it wasnt about time, it was about getting the job done right. He treated our home like it was his own.Wow! What an amazing experience!
We were looking to replace a few windows in our home and were deciding between Anderson and Pella. We were totally turned off by Anderson’s pushy salesman tactics. When we met with Mike from Pella he couldn’t have been more professional and wonderful to work with. We ended up replacing every window in our home. Great experience and amazing customer service. Would highly recommend.
Where do I start and share my utter disgust for pella corporation. We purchased front facing windows for our home $10,200 through pella financing and after 6 months of waiting, 1 week prior to install we were told they ran out of materials to make our large 60 sq ft window which we eventually found out was a lie and they supposingly lost the window. Took is 5 days of arguing to find out the truth, during all of this we were treated worst than garbage all because its not pella your dealing with yet some sub company that handles all of pella orders in the tri-state area which we did not know. They are rude and have a 1 on BBB but they hide under the Pella name. Management was rude and very unhelpful in figuring out how to just get our windows and put them in. Linger story short they refunded us though the financing company and stated we can not help you anymore because they did not want yo make us a new window that they lost. We tried contacting pella Corp and they stated they only make the windows and dont deal with customers. Worst experience with a company in my life. BE CAUTIOUS you are not dealing with PELLA but yet a 1 BBB company called dhb or something. Pella will never see a dollar from us or anyone we know.
In July 2018, St. Stephens Episcopal Church in Port Washington, NY had large customized windows made for the cloister and 4 sets of double hung windows for the church offices. From the beginning, Adam Friedman measured in detail and gave a comprehensive proposal. He came several times, and so did his team. In 4 days, the windows were installed, to the joy of the church. Adam and his team are truly professional and we would say to them first. - Rev. Gary Parker, Priest-in-Charge
Terrible customer customer service. Super unhappy with the tone of response from all affiliated with my order. Basically was hung up on my the regional sales managerAWFUL
Working with Michael I of Pella was a pleasure! He was super helpful throughout the entire process. Highly recommend!
Excellent service. High quality
Had a wonderful experience from start to finish. Mike did an amazing job going in detail about the products I was buying & with the installation process. Everything went smoothly. Cant wait to do the next set of windows.
We are extremely happy with Pella and will definitely use them again!
Im very pleased with my purchase and would recommend Pella to anyone looking to replace windows and doors. Surprisingly affordable.
Gary Meselsohn was great and very helpful I recommend using him 👍
Ask for a price QUOTEAnd I get one. With total.Ask for a breakdownAnd they disappear.
We had a great experience will Pella. Our salesperson, Clif Kretkowski, was a delight to work with. His knowledge of his product is extensive and explained our choices perfectly and completely. I even chose the pull-out screen which we discussed in detail. Im getting better at using it and am happy I got it! When it is closed, the view of beautiful garden is not marred by appearance of a screen. The sound the door makes when you shut it is like a spaceship! It has ample locks and many ways to make it easy to clean. I can even remove the decorative framing for easing cleaning. Im grateful my husband knew the Pella is the best. We just ordered 6 windows now for the house from Cliff so that I can be warm next winter. Use Pella! You get what you pay for!
Lisa was very friendly from the moment i talked to her on the phone until she came over to the house. She was very helpful and pleasant in person. She showed me different options and suggested the best choice for my house. She made the whole process stress free and easy. She laid out exactly what was going to take place and when. Install day came and i must say that Albert and his team was equally friendly and professional. They showed up at the time they said they were going to. I was very happy with the whole experience. There was just a small scratch on one of the windows that my husband noticed when he got home. I called Lisa without any hesitation and she immediately took care of this small issue without any complaints. My husband and I are very pleased with how the windows came out. I have to give a lot of credit and praise to Lisa S. for making this purchase worry free and to Albert and his team for the great install. Definitely will recommend to friends and family in case they need new windows.
I had my windows put in by Pella a month ago and I had an exceptional experience with them. The process was very smooth from beginning to end. Pat Gonzalez who was our sales rep was very honest and fair. We like dealing with people like that. The install team was very clean and respectful with my house. Highly recommend!
Just had the Pella Windows installed and it has been windy, but once they were install my home was toasty warm. and they look great. The installation was done professionally and they staff cleaned up inside and out. I recommend this contractor to others.
Me and my wife finally bought a house, after some time we got around to updating all the windows in the home. John lander really was great to work with. He was patient with us and understood our needs while keeping us within our budget. It’s refreshing to deal with an individual whom is both professional and friendly. The process was seamless and the installation was quick. After John made the sale he was still accessible for questions and phone calls long after he needed to be. Would work with company again if any other employees resemble what I experienced first time around!
The place is closed! Its a soccer Shop
I used Pella at my home in Westchester after looking into multiple companies. Great quality and service. They kept me updated throughout and worked clean, which I love. I ended up also using them on a project in Long Island, and they came through again. Highly recommend.
I always encourage my clients to use Pella. We have never had a problem that they did not immediately resolve. Our sales rep John Lander is always available to answer our questions and help the customers we refer. We hope to continue working with him for a long time.
I had 2 doors changed. My patio door was changed to a prairie-designed sliding door and the den door was changed to an in-swing door in built-in blinds.I and my husband are very pleased with the quality of both doors. From the selection of the design to the payment terms with zero percent interest for 5 years, to the installation and removal of the old doors, the service was impeccable and we are very pleased with the quality and handiwork. The guys that did the installation are very crafty, skillful and professional. The boss of the installation team as well as the agent came and followed up to make sure everything is done right.The agent Jack Gerdes was such a pleasure to deal with, gave us insights on the products yet not too pushy, giving us ample time to decide and go on with the project. We negotiated and agreed on the price without feeling ripped. I did some research and canvassing of prices with various companies and I am very pleased that I chose Pella.We rearranged our living room and it seemed like its very spacious looking through the prairie doors, incorporating the outdoors in the design of the living room. And the light coming through the glass door in the den is very well controlled to our liking with the built-in blinds. It looks sleek, clean and elegant.
I called multiple times to just get a busy line. How can a business not even give the ability to leave a voice mail?
Delivery and installation occurred exactly when promised. New window fit perfectly and installation team was very efficient. Work included completing trim on two previously installed windows and that was accomplished perfectly as well. Lisa coordinated the ordering and installation, leaving no stone unturned for ensuring everything went smoothly. I now have Pella windows on the rear side of my entire 4 story brownstone and the ones that are 5 years old look as good as the newer ones. I am a highly satisfied customer.
Lisa has been absolutely amazing through this process. Replacing all my windows, sliding door and storm door seemed like a tough process.Lisa took me step by step, no question was too stupid, being a first time buyer!!Her phone manner was always upbeat, she has left no stone unturned.I highly recommend asking for Lisa to make your experience a breeze and get the best deal there is !!Again Thank you👍🏻
Door looks great! Salesperson, installers, customer service rep all very courteous and helpful. Installers were very careful and clean.Lots of options out there but I’m happy I went with Pella.
The installers did a great job! This was the smoothest project I have had done at my house. The delivery guys were there by 8 AM and in two days 15 windows and a door were replaced. I am very happy with the way everything looks. Definitely worth the extra money. The installers were very neat and professional.
I recently purchased a front door from Pella and couldnt be happier with the whole process. My salesman Patrick Gonzalez was very patient with us and helped us to choose the best option for our home. I would highly recommend going with Pella!
Great job, on time and there were very professional I’m glad I went with them
On 05/29/18 I had 6 windows replaced with Pella Custom windows. I was completely satisfied with the company. The salesman was very professional and helped me in selecting my windows. The price was affordable and the installers were excellent. They left and there was no cleanup left for me. Thanks for them beautiful job. At least I can finally open and close my windows with ease.
We just bought a new house and contacted Daniel Tai from Pella to assist us with purchasing new windows and doors. He’s been extremely helpful in guiding us through the whole process and has made the process extremely easy. We had some dented issues and screens upon arrive and Daniel came to inspect and immediately scheduled a repairman to come and fix or replace. If you are looking to replace windows and doors, definitely contact Daniel. He’s super responsive and extremely helpful.
My father purchased windows from Lisa Stewart over the summer. We were very skeptical about our purchase because we have had some bad experiences in the past. However Lisa stuck to her word. She explained the process, was patient with my dad and his repetitive questions. The installers were wonderful. The windows are beautiful and everything Lisa said they would be. We even had a small issue with a rip in the screen. Lisa and Albert handled it with efficiency. My screen was delivered as promised and so far this winter I already see a difference in the warmth. I would recommend Lisa, Albert and Pella to anyone. Thank you Lisa for a wonderful experience on behalf of myself and my dad!
Lisa was absolutely perfect! She arrived punctual, prepped, and absolutely pleasant! She truly is a God-send! She knew exactly what we needed to replace and make our dream home better than new! I absolutely highly recommend her and Pella! Thanks again lisa! You are the best!
I have been working with Lisa to purchase new sliding patio doors. She has been a pleasure to work with, helping me pick out a magnificent door that will compliment my home in functionality and design. She listened to my needs and presented solutions. I am excited to get my door installed and look forward to working with Lisa through the entire process. I will be sure to recommend Lisa to my family and friends.
We are very pleased with our French door. It is a beautiful and elegant addition to our dining room. Adam Friedman was our salesperson, and was extremely helpful and informative and ensured that the process went smoothly. He was a pleasure to work with. This would have been a five star review, if not for issues with the installation that required several adjustments.
Our sales associate Daniel is great! He is very professional, informative and helpful. He knows Pella products very well, cares about his customers and gives great advice. He responds quickly day and night and helps us a lot. We love Pella windows.
This is the fourth time we had the pleasure of working with Pella. Weve had multiple windows, storm doors, sliding doors and bay window installed over the past 5 years. The reason we are loyal returning customers is because of the excellent products and service we received. Working with Steve Panzi was so pleasant. He shared his thoughts and great ideas while listening to what we wanted. He showed us a variety of products and explained in detail why it would or would not work for our specific need. Stephanie in the office helped in accommodating us in the schedule without a problem (thank you). The installation was very organized and neat. The project manager Bill made sure that everything was perfect and even returned after the project was finished to make sure everything was done properly. He was also a pleasure to work with. We are super happy with our purchases and working with a friendly staff just made it so easy. A big THANK YOU to Steve and Bill !
Horrible experience with Pella. The sales person was wonderful until the service was rendered (said all the right things, accommodating to schedules, returned calls, texts and emails). Prior to installation the manager calls me to ask for an additional $250 for the company’s error in measurement. They finally installed a damaged door with nail marks and cracked window. The dark mahogany door was delivered with a white exterior frame. The interior frame (top and sides) were white and the bottom had 2 different colored unfinished wood pieces. My calls and emails with pictures have not been answered. It’s now 10 days since installation and I still have to look at the unattractive door!!! I will NEVER do business with this company again! Their ownership of errors and service recovery is nonexistent. No empathy or apology were offered when I first contacted them the day of installation- they spoke over me and never allowed me to finish my explanations. The emails with clear pictures of the defects have gone unanswered. They lack the basic skills in customer service!
Had a great experience with Pella when I changed a few of my windows. John in the showroom helped me pick out what I wanted and the installation process was easy and very neat. I would definitely recommend Pella to everyone because of how professional they were and how great the product is!
Pella products are amazing, the best I have experienced. I knew I wanted Pella before my appointment with a sales rep., but he made the sale easy and was honest in addressing my needs, wants, and concerns about new windows and doors. Thank you, Cliff Kretkowski, for your patience, for always getting back to me, and for your follow up regarding my satisfaction. Thank you, also, to George and his crew for a great installation, and for installing in one day.
Pella is fantastic! Lisa Stewart was our sales representative. she was attentive, caring, and walked through the entire process. pella was the only company that would come to my house for one tiny kitchen window. I was extremely grateful they didnt pressure to do additional work. My window is gorgeous and I cant thank Lisa or Pella enough for making the process as smooth and comfortable as possible. I would recommend Pella and Lisa to everyone!
Had 5 windows recently replaced. Pella showed quality and professionalism from the sale to the installation. Neat clean, and right on time. All in time for the winter.
Pella is a great Company. Lisa Stewart was our sales representative. She went above and beyond for us. She is amazing, professional and you can tell she cares. We absolutely love her!! I LOVE my new windows!! And wouldn’t dream of going anywhere else for them. I highly recommend Pella!!!
I worked with Adam Friedman on a large window project and he was terrific— professional and smart, with the ability to give me strong guidance in how to best proceed on an important project like this. He gave me a lot of confidence to use Pella as he really understood what I wanted. I was also impressed with his painstaking attention to detail.
Pella did outstanding work at my house recently in East Atlantic Beach, NY. We had a beautiful front and a beautiful side door installed and both doors are truly beautiful. The installation was perfect work. The installation team - led by George - did perfect work but it all happened because Cliff - as the sales lead - understood our needs and requirements perfectly. It began with Cliff and finished with George. We have received sooooo many compliments on both of our new doors because our neighbors know quality Pella products and quality installation and craftsmanship when they see it and this is what my wife and I received from George and Cliff.Thank you very much George and Cliff and would you please thank your support teams as well for me. Best wishes, Tom Burke.
We couldnt be happier with our new sliding door that we purchased from Pella. Our salesman Patrick Gonzalez was super honest and respectful! He listened to what we wanted and was able to make it work within the budget we had in mind. I highly recommend!
I recently had a bathroom window installed by Pella. I cannot say enough about both Diana, the sales rep, and the installers who I had the pleasure of meeting. Professionalism from start to finish. Diana worked with me for hours finding the best fit for a difficult situation. I had beautiful tile that needed to be cut through very carefully, along with siding on the outside of the home. I was nervous to say the least, but the outcome was just beautiful. The installers were total gentleman, making sure all my rugs were covered, and as polite as could be. My brother could not get over what a beautiful job they did, (he installed windows and doors many years ago). I would recommend Pella highly.
Adam Friedman is very professional and answered all my questions about Pella Windows. I would highly recommend him.!
I am closing on a house that will need new windows and sliding doors. I went to the Pella Showroom in Hicksville and was able to go through everything they offered with the Showroom manager John and he helped me figure out what is best for my project. Will definitely be using Pella after that.
I am ecstatic with my Pella experience. The sales rep., Lisa Stewart, is amazing. Her knowledge of the product and her continuous care and follow up was exemplary. I needed to replace the sliding door and she guided me to the pella product that fit my needs perfectly. The only negative issue I had was with the delivery. Once I notified Lisa that there was an issue she handled it. The installation crew, mike and jimmy, were great. They were pleasant, efficient clean. I love Pella!
The crew was at the house on time and did a outstanding job installing the front doors. The project manager Bill also was on site. Great job!
Tom Tintle has been my Pella sales representative for my last two projects. Each of the projects were quite large and had almost 100 windows and doors. Tom did an excellent job in getting the orders placed perfectly. More importantly his follow through on any questions that I had after delivery was great. I have been fortunate to have worked with a some very good window people over the past 30 years and Tom is among the best.Larry Kane
I was having a lot trouble deciding on what kind of windows I wanted for my new construction. I went to multiple places and I really wasnt getting the knowledge and customer service I was looking for. I was lucky enough to meet John Lander at Pella, and I knew immediately that this guy knows what he is talking about. John made the whole buying process super simple and easy for me. Everything came on time, and even after the purchase and installation, John was still available and helpful at any time I needed. Would highly recommend to anyone.
I love my new sliding door with blinds between the glass. John in Hicksville showed me the door and color options and I was able to pick out exactly what my wife and I wanted in the showroom. Definitely would recommend Pella to friends and family.
I have done a few phases with Pella. I chose to do my home a little bit at a time. Each phase I worked with Patrick Gonzalez and he couldnt have been more helpful. Hes always available for questions and helps me with anything I need. I recommend Pella to all of my friends and family.
Matt did a bang up job. He has been by far the most responsive and thoughtful person Ive delt with while building out my cafe. Day or night Matt responded quickly and professionally. Cant recommend him highly enough! We love our windows and get compliments all the time!
After being recommended to Pella by a friend, I had high expectations and I have to say, the experience will Pella did not disappoint. From the first meeting with the consultant, I felt confident about my choice to go with this company. It all went smoothly, from consultation to install. My consultant, Taran Mahadeo was on top of any questions or inquiries. The day of my install we expected some bad weather which was my only apprehension but the team handled it like true professionals and it went on without a hitch. I would highly recommend this company and will definitely give them a call for future projects.
I am writing this review from my private e-mail account, but for reference, I am assistant to the executives at Unified Window Systems. My experience with Pella has been almost exclusive to my correspondence with Tom Tintle, who has been attentive, prompt, and follows-up with every inquiry! Would recommend working with Tom if you have the opportunity.
All, I can say is Fantastic and so professionalLisa is great to work with, talked me through the whole process, I was sold immediately. She gave me my dates for installation, the guys arrived on that day. I recommend these guys 100%, the lead guy Albert is brilliant along with Mike who’s great and of course Jimmy. They installed 26 windows and a patio door, with all the capping on the outside in 4 days !Lisa oversaw the job visited the site during installation and was texting me twice a day!The house looks great, Thanks so much Lisa, guys & Pella.Noel Murphy.
Had a great experience replacing our backyard doors and Patrick Gonzalez (our sales associate) was extremely helpful and courteous. The whole process from ordering to installation went very smoothly. You cant beat Pella quality.
My parents recently needed new windows and doors for their home and had a great experience with Pella. Dad called in to Pella and spoke with Pat Gonzalez who came out to the house and gave us a price. They ultimately decided to go with Pella because Patrick was honest and fair and we knew about Pellas name and reputation. I will definitely be recommending Pat and Pella to my friends and relatives and using them in the future with any of my personal needs.
I was in touch with the east end salesman Michael Brylewski about changing some windows in my home. He was so knowledgeable about the offerings and what designs would work best for my structure.What I was most grateful for was the fact that he wasnt as pushy as other sales people I have encountered in different arenas.Keep up the great work Pella.
My replacement project with Pella went perfectly. I changed a few windows in my new house and John Nizinski was very professional and helpful in the showroom. I am thrilled with the windows he recommended and definitely can feel the difference in my house because I don’t have a draft anymore.
I purchased a sliding patio door from Pella. They sent out Patrick Gonzalez and we went over our different options. He wasnt pushy and we ended up finding the perfect door for us. The installation was clean and professional. We couldnt be happier with Pella!
I have been working with Lisa Stewart who works for Pella and she made my experience so easy. She answered all my questions and then some. I highly recommended Lisa if you are looking for an honest and knowledgeable person to help you. She has been the best!
Everyone from the Salesman, Project Manager, Customer Service and Installers were professional, courteous and knowledgeable working in the Pella Company. My windows and door are made with quality and look great. I had one issue that was addressed and taken care of immediately. I would highly recommend Pella to friends and family.
We are so happy with our new patio door. Cliff Kretkowski was our salesman who took the time to find out what we wanted & what our budget was. He didn’t try to over sell us we got exactly what we wanted within our budget. Albert the installer was kind and professional, you could tell that they took pride in their work and the installation was perfect! When they left the only trace of them being here was the beautiful new door. I highly recommend!
I worked with Robert through a contractor and loved the product and the overall attention to my questions and concerns. He was very personable, helpful, and made the experience enjoyable. I would certainly recommend Pella and specifically Robert to any friends or family with window/door needs.
I had Pella install 6 fiberglass windows; my rep Adam Friedman was fantastic, the install team was great and all of the support people did what they said they would. The windows work great and my wife loves the look. I was so happy with the work and the windows that I now work for the company!
Adam Friedman of Pella Windows and doors was fantastic. Professional and phenomenal work. Not only would I recommend Adam but will definitely request to work with him again in the future. Thank you for a great experience!!
I live in the village of Babylon and had Pella windows and doors installed in my house recently. I couldnt have been happier with the whole process from the beginning with Patrick Gonzalez who was my salesman and was very polite and honest to the install team. George and his crew were very clean and precise. They left everything the way they found it. I couldnt be happier with my choice to go with Pella windows and Doors.
We just had all of our windows replaced with Pella windows. The whole experience, from beginning to end, was terrific! Our sales person Cliff Kretkowski could not have been nicer and he was also extremely helpful throughout the process. The installation went very smoothly and we couldn’t be happier with our windows! I would definitely recommend using Pella.
Pete replaced our windows that were leaking that we purchased only a few years earlier . We are so happy to have the Pella windows, we no longer have to worry when it rains. Our purchasing experience was easy & quick. Thank you Pete for helping find the window that we needed.
I had a wonderful experience with Pella on what I think was a complicated job because my house was actually constructed (with stone) around the double front door I was replacing. The salesman, Jack Gerdes, was on top of all these details, making certain that the installers were resolving unanticipated issues. The installers were very nice and thorough in their explanations and conscientious about their work, obviously committed to getting the job done well and Jack followed up with them and me repeatedly to make sure I was satisfied.
We had our windows replaced by Pella recently. We were very impressed by our sales rep Adam Friedman and his install team. Their work was meticulous and we are very happy with the service they provided. We would definitely recommend them.
I live in Queens and I had my windows replaced throughout my house by Pella. I couldn’t be happier with the overall quality of the product and installation. I dealt with Patrick Gonzalez and he was extremely knowledgeable about the product. The installation was very clean and thorough.
We had a good experience with these folks.I purchased my first phase of Pella replacements through Lowe’s.Pella products speak for themselves...For the second phase, I solicited pricing from Pella direct as well. The price was more but they came to the table with an upgrade idea that I liked and went with. I’m glad I did as it made a difference!It should also be mentioned that the team that did the work were timely and professional. Proficient and clean!Needless to say, I just placed the order for third and final phase from Pella!
I worked with Matt and I was impressed. I had questions and he was able to have my questions answered that day. Not only is he reliable, but he seems very honest. I had another company that I was going back and forth with; Matthew was genuine and I did not feel like I was getting ripped off. Not only does he know his stuff, he was easy to work with. From now, if people need windows/doors, I will refer people to him
I purchased a home in Levittown and I needed to replace my back sliding door. I went to the showroom and spoke with Patrick Gonzalez. He showed me the door with the blinds in between the glass. The door was exactly what we were looking for and fit into our budget. We had a great experience with Patrick and Pella.
I couldnt have had a more professional person to deal with my window needs. Adam was thorough and explained everything I needed to understand the prices and terms of the deal. I have nothing but positive things to say about my experience.
I used Pella for 3 projects, 3 years in a row. Adam Friedman was my go to person and was extremely helpful and professional. When a mistake was made, Pella took full responsibility and remedied the problem quickly and efficiently. I would highly recommend them. Also, the windows are of the best quality. Love them!!!
Lisa Stewart was my sales representative and she was wonderful to work with. She is highly responsive, and happy to chat around my husband and Is work schedules in the morning and evening. She went above any beyond to talk us through our options and also dealt with a last minute change we threw at her after the order was placed with corporate. We replaced all the windows in our Brooklyn brownstone which are all very irregular sizes and the measurement crew came out quickly and efficiently gathered all the info. Has been the easiest home improvement project weve done so far because of the Pella teams great communication and customer service.
My husband and I recently purchased a home in Massapequa. We needed a new front and back door. We knew that after meeting with our sales rep Patrick that we were definitely going with Pella. We love the quality of their products and they were all extremely professional throughout the whole process.
I recently had (windows/a door) installed by I had windows done by Pella. My sales rep was Adam Montvilo. He was awesome to work with, and was so honest which made us feel very comfortable. He made a lot of helpful suggestions and we are glad to have taken his advice. Installation guys were professional and clean. I couldnt recommend Pella more.
I give the Pella team five stars : great sales follow up as well as kudos to Albert’s team in the installation department. I highly recommend Pella windows.
Excellent service and product! They were always on time, very professional and quality installation of these great windows. David Cooperman and his team of Cliff and George were outstanding! Tremendous financing options. This purchase and installation could not have gone any better!!! Thanks Pella!
Tim and his team were amazing. Excellent customer service, on time delivery and updates throughout the process. Install was fast, professional and neat. I love my windows!! Thank you again!!