I have been using this company for about 10 years now. In every interaction I have had with them it has always been A+. When I call to test my system they are always polite and prompt. I had an issue with my system once and they responded quickly and repaired it that day. Just today I changed my homeowners insurance from one company to another and needed an alarm certificate. When I called I spoke to Maggie Elliott, explained what I needed and within 2 minutes had exactly what I needed in my inbox. I forwarded that to my insurance company and task was complete from start to finish in under 5 minutes. Maggie was very polite, courteous and professional. In these days where so many companies are really lacking in customer service, Protection Systems Inc. is the exception to that and that is very much appreciated. Their service is great and the rates are the best around. I highly recommend giving them a call for your alarm and security needs. They are by far the best I have ever dealt with. Thank you Protection System Inc. for first class service and really caring about your customers !!
Called Protection Systems Inc. Mitchell he came out quickly and advised me on the best updated system and most affordable and also what to do just to fix the existing one I have just to get by and left the choice to me. He did not try to sale me an expensive systems I didnt need but rather gave me honest choices. After making my decision Terry the well experienced Tech came out and quickly fixed my present system, he was very helpful explaining and showing us what’s wrong and doing the repair again not trying to sale or install equipment we didnt need. Both of these guys were some of the best Sales and Teck’s I have met and have respect for both and Protection Systems company because the way they handled my situation. I probably will upgrade at some date and they will be the ones I call the only ones. I recommend them to everyone that wants fare and good service and good honest people.
Great service! The techs are very knowledgeable and the support is great. They stay busy with all the field vehicles zipping around with the big star logo on them ⭐️