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AutoZone Auto Parts
12801 Woodward Ave, Highland Park, MI 48203, United States
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AutoZone Auto Parts
Comments
Ma
Review №1

Customer service was great place was well stocked and clean

An
Review №2

Store Manager help get my grandparents back on the road. They traveled from Mississippi for a family reunion. They needed a battery for their 2016 Fiesta. After verifying that I was the store manager from another autozone store they allowed us to have a smooth transaction using the BHPUT system. I really appreciate this store for their help.

Ki
Review №3

They were amazing and helped me with everything I needed

Sh
Review №4

They one on Woodward never have nothing the people that work there are rude and dont call they terrible dont waste your time with them

Ma
Review №5

The women running this AutoZone excellent work suggestions thanks lady

Fr
Review №6

Nice staff usually fast but rhey do have their days

Si
Review №7

Manager was rude and was convinced you had to have a credit card for a PayPal purchase. clearly you only need your id.

Fo
Review №8

Love this place! The females that work here, help you in a timely manner and youre not waiting all day for a car part.

St
Review №9

Was able to help with everything that was needed great customer service no problem coming out abd looking at the car to make sure you have the right things

Op
Review №10

Super ratchet. Every time I’ve gone, there’s a 10-15 minute wait for someone to help me whether or not there’s a line at the counter. Last week, I walked the entire store twice and no one spoke to me. Whole staff needs to be fired. Never going back

To
Review №11

Friendly Fast Service!!! Greet you upon entering the establishment!!! The staff there, are customer friendly. Make sure youre being serviced in a timely fashion. That helps getting your vehicle needs stress free!!!

De
Review №12

Called the location on Mound Rd and was put on hold for 10 minutes, the location on Woodward answered right away. They also had my part in stock so I could get my car repaired. All good.

Vi
Review №13

Outstanding customer service!

V
Review №14

Very helpful. Needed coolant - clerk was able to find brand and cost without looking it up, and he was correct! Good prices, selection, reasonable COVID procedures - correct, lawful but not suffocating. Treat customers very well. Helps educate.

Kr
Review №15

The woman employee was so helpful and informative. She explained what I might need and gave me prices for everything as well as helped me choose the products I bought today.

MR
Review №16

Not bad...

Ro
Review №17

Very very helpful. In and out real quick and great service.

Ro
Review №18

Got good parts from them brakes and rotors excellent service

Ne
Review №19

The automotive cashiers were very helpful and even came out and looked at my car for

Sh
Review №20

I always get good service here. The Manager (I think his name was Mike or something) actually changed my tail light for me.

De
Review №21

Great in all

Fo
Review №22

Some good stuff for the money and 24Hrd

Di
Review №23

Great customer service everyone was super polite on my visit after work. I had to leave a review😊!

Ch
Review №24

Always been an autozone fan their friendly very helpful never had a disappointment yet love going there. Great job yall definitely appreciate the workers there

La
Review №25

Great customer service best employees ever

Tr
Review №26

Gina was super helpful and kind. Not only did she give me a ride home but allowed me to sit in the store, watch Netflix on her personal cell phone all while charging my truck battery. She demonstrated exceptional customer service and has great people skills.

Cr
Review №27

Love the deals & rewards program!. Hate that they took all the parts manuals out. Now I have to Google what I need or TALK to a preson!

Ta
Review №28

Great customer service and service.

GH
Review №29

Been coming here for a few years and theyre always really friendly and helpful

Ta
Review №30

If you need it theyll find if Id they dont have it. Hospitable staff, good place to shop.

Sp
Review №31

Went in to get some more breaks for my car. I had purchased some before and the cashier told me that all I had to was bring back the used ine and they would refund me my money back. I truly appreciated him letting me know. Thank you again AutoZone for great customer service STORE #2279 RECIEPT#045994 STR. TRANS #144925

Da
Review №32

Used to be my spot for car care products despite being in the hood Now it is the Hood

Ro
Review №33

It was a great experience. The clerk was very helpful and polite.

Ta
Review №34

I like the man that was working in there. He was working by himself. It was funny when a homeless man came in there to steal. The man that worked in there was very helpful

Ly
Review №35

Rude employee, very disrespectful to me. No one knew what I was looking for. Will never come here again.

Se
Review №36

Great customer service specially for novice.

St
Review №37

Good

Te
Review №38

Good...

Li
Review №39

Friendly and busy

Ma
Review №40

Customer service is amazing no problems

Jo
Review №41

I love this place I live in walking distance to this establishment from the managers Im down I know all the employees and they all know me Im in there at least two to three times a week just picking up nice things to add to my vehicle they are so friendly courteous and helpful eating every one of them even the manager will come out and its this you on the floor and help you make a great decision I love coming here this is the only auto parts store prefer to shop at

Br
Review №42

Staff always friendly and helpful.

Ch
Review №43

Did not have the parts. and given derffent prices

Be
Review №44

Always prepared to meet consumer needs!

Ce
Review №45

Not very helpful.Either out of stock or to lazy to look. Either way this is not a good store.

BR
Review №46

The employee helped me right away. Showed me where product was and how to save more money. I really appreciate the fact that they give veteran discount. Thank you Auto Zone!!

De
Review №47

Quick and professional

Ri
Review №48

These people up here are always helpful. Theyve pointed out issues on my truck i had no clue about. Ive been help alot up there. They change my lights of couple of times and my battery and they put a cover on my steering wheel for me. These people are legit. Best auto zone in detroit for sure.

St
Review №49

Slow when helping customers never enough employees to assist customers

Co
Review №50

Costumer Service Was, Helpful, Positively Motived and Cheerful. Doing All My Business For My Vechile With This AutoZone..

Ca
Review №51

Gina was the best she helped me with everything I needed....

Ja
Review №52

Worse place ever dont never go there they will give you the run around. You better off going to OReillys on Woodward they better

Ri
Review №53

They need help they have really fell off through the years

Bi
Review №54

The female sales person was extremely helpful. Including explaing why one product was a better and more economical buy.

Su
Review №55

Great customer service

Ch
Review №56

Great place respectful employees. 😊

Be
Review №57

I love AutoZone all of my parts come from AutoZone I loved a great customer service how they come out and check your vehicle, all of my parts that comes from AutoZone almost our lifetime and they guarantee their parts.

JA
Review №58

This AutoZone is walking distance from my house and it seems like everytime I go there they dont have what I need and if they do have it they dont have anybody totally know how to cross reference parts I think the solution for this is they need more qualified managers thats able to teach and motivate the workers

Gu
Review №59

Very nice staff. They were helpful and friendly.

Je
Review №60

Calm, professional, knowledgeable ppl

Ja
Review №61

Great service!

Al
Review №62

Great ServiceMgr Super Friendly & Knowledgeable

le
Review №63

They still slow as al get out but hey I need the part right away or else it would be rock auto or ebay

MA
Review №64

YOUNG MAN HELPED ME OUT REALLY NICE.👍💯💫

J
Review №65

I needed a starter so I called to order it. The guy that answered three phone told me I had to drive (my car wont start) ten miles up to the store and order it at the counter. Go back home and wait for the item to come in...then..Go back up to the store and pick it up. Thats going to be 4 uber trips. Yeah right AutoZone,good luck staying in business.This is the first time Ive ever been told by ANY auto parts store that I couldnt order a part by phone. I guess Ill call OReillys. Theyve always ordered my parts when I give them a call.

da
Review №66

Its Auto Zone what else can I say.

Ha
Review №67

Worker was kind and helpful, pointed me in the right direction to a shop near by for the repairs i needed

S.
Review №68

The manager was rude and not helpful at all

Lo
Review №69

So slow I could have made the part

Ma
Review №70

Whatever question you do the answer is Excelent.

Di
Review №71

Always have what it is Im looking for

Te
Review №72

Will help you find everything you need for your vehicle

Re
Review №73

The bad thing about AutoZone trying to get them on the phone almost impossible

Kl
Review №74

This place is good in my book. They really know what they are doing, and they are nice.

Ch
Review №75

Very knowledgeable and willing to help with questions theyre very friendly there

Ma
Review №76

Went in not knowing what part to get got fast service and correct part

Sa
Review №77

More than helpful staff. Store was clean.

Ry
Review №78

Great service. Scott D will help you find what you need!

Ja
Review №79

First time there and the salesman was great and helpful.

Fr
Review №80

Needed a car battery good service and free installation

Ba
Review №81

Short of help always have the parts

Ed
Review №82

They had what I needed at a reasonable price, in stock, on the shelf.

in
Review №83

This my trucks pimp but I love yall

Da
Review №84

Great customer service. Very helpful.

As
Review №85

I had a very good experience. The gentleman Terrell was very helpful and funny at the same time.

Da
Review №86

Low prices and the staff was very helpful.

DA
Review №87

Good selection of Auto Parts at decent prices.

Pr
Review №88

Had what I needed

Sa
Review №89

They have the best knowledge, and great customers service.

Em
Review №90

Friendly staff, was able to find exactly what I needed.

Bm
Review №91

Pretty cool about helping you and finding the right parts you need. If they dont have it in the store they will locate it for you to see where its available.

Te
Review №92

I rarely go in but we grew up together and i miss em get into the zone auto zone.

De
Review №93

Great

Hi
Review №94

They were helpful its close and the service was fast and friendly

bi
Review №95

I love it that they work on your car for you

Ma
Review №96

Customer service is awful, Ill drive out of my way to hamtramic or livernios Davison to get help. Its not all of them on Woodward, just a few.

pa
Review №97

Very Good Employees assisting their Customers

We
Review №98

Always has what I need.

Ro
Review №99

I gave them only four stars because youre not as good as the Hamtramck store it took me awhile to finally get my parts the guy that waited on me first had a problem with the computer next guy took care of me good thats why they got four stars.

Sh
Review №100

Nice place but notorious for giving out the wrong parts, so double check

Information
15 Photos
100 Comments
4.2 Rating
  • Address:12801 Woodward Ave, Highland Park, MI 48203, United States
  • Site:https://autozone.com/locations/mi/highland-park/12801-woodward-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2279&y_source=1_MjQ2ODYwMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 313-869-5799
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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