user
Olson Rug & Flooring
3300 Skokie Valley Rd, Highland Park, IL 60035, United States
Appearance
Olson Rug & Flooring
Comments
Ni
Review №1

Fred was great at helping me choose the perfect rug for my staircase. Very friendly, not at all pushy and very accommodating. The runner was here very quickly and the guys who installed it were fast, proficient and cleaned up after themselves. They were also very pleasant.I’m going back for a custom dining room rug soon!

BH
Review №2

Fred was a gem to work with, squeezing us in to remove old carpeting, so we could get our house on the market. At every turn, he was patient, knowledgeable, and gracious.And Omar and Mauritio—the artisans on the ground and pictured here—were skilled, accommodating, quick, and really great guys.Thanks to you all!

Ma
Review №3

Great experience—from the minute we walked into the showroom through installation! Our situation was a little complicated in that we needed time between tear-up and installation to screw down squeaky floorboards, and Olson Rug was extremely accommodating every step of the way. Fred was incredibly helpful in choosing a beautiful, soft carpet and the right padding for our bedrooms, but his involvement didnt end there. He checked in with us at every point in the process to make sure things ran smoothly and that we were satisfied. (They did, and we were!) After placing the order with Fred, we dealt with Laura, who understood our situation and made scheduling a breeze. Juan and Ricardo, the installers, were fantastic. Super reliable, here when they said they’d be here, pleasant to have in the house, and did amazing work. This isn’t the first time we’ve used Olson Rugs in Highland Park and it certainly won’t be the last!

M
Review №4

Fred was outstanding to work with! He helped us pick out the perfect color carpet for our newly finished movie theatre. He even followed up once the install was finished to make sure all looked great. We highly recommend working with Fred and his team at Olson Rug in Highland Park!

Ca
Review №5

Fred was great to work with. He helped us decide on the best carpet four our needs. The carpet was delivered and installed perfectly. The installer was courteous and eager to have the carpet installed perfectly. Overall, a great experience with the company.

Na
Review №6

We have worked previously with Fred at the Olson Rug store in Skokie. He knows the products and he couldn’t be more helpful. He came to our house and measured everything to save us hundreds of dollars. The installer did a great job! Very pleased with Olson and especially Fred!

Am
Review №7

Great selection and great service! Ill definitely be returning.

Ca
Review №8

Lately having a process run smooth and an end product you love is so much appreciated. Fred, the showroom salesman, is a seasoned all-star professional. He directed me to the rugs that met several of our needs for two rooms in our house. I was able to pick out two different rugs so easily and painless. I couldn’t be happier with my choices and the installation process. We have always used Olson and each time the process gets better and better.

Er
Review №9

Fred at Olson Rug provided absolutely incredible service for us from start to finish. From the moment we called to see if they were open on Sunday, to the day after installation, Fred was checking on us all the time. He guided us through carpet selection in an informative, but not pushy, way. He got our house measured quickly and got installers there as quickly as possible. In the end we LOVE the look and feel of our new carpet. We almost went with Luna, but got scared off by poor reviews. We paid more by going to Olson, but it feels well worth it. Highly recommend!

Le
Review №10

We had a wonderful experience purchasing our new living room and hallway carpeting with the expert guidance and, will add, patience of the Olson sales representative, Fred. Before finding Olson Rug on 41, we had walked out of a few other places when they tried to convince and coerce us into something we just knew wouldnt be right. Fred, on the other hand, held our hand through the process and did not pressure. We decided on the carpet we wanted, Fred came to our house to measure and he proved to me that my calculation of the amount of carpet needed was only 50% off. Anyways, our next surprise was how expertly the installation was completed; their installers worked all day, almost without a break, to complete the installation and it looks great. I highly recommend that you give Olson Rug in Highland Park a try when looking for new carpeting and expert installation work.

Da
Review №11

Had a great experience with Fred. He is incredibly responsive and the turnaround was very quick. The installation was painless. The team was fantastic and we are very happy with the results and quality of the install. Great experience all around. Id highly recommend! Ask for Fred. He was great to work with.

Pa
Review №12

Outstanding experience from initial visit through installation. Professional, knowledgeable, & efficient sales process with Fred Rahbar @ the Highland Park location. Quick turnaround time for best in class installation by Leo & crew! Highly recommend Olson based on our excellent service & flawlessly installed carpeting.

Ch
Review №13

Olson Rug exceeded my expectations. They (Waldemar) helped me narrow down my flooring choices (I needed to have linoleum in my kitchen), provided an accurate estimate, came out to measure, and gave me a final (reasonable) price. The installers did an amazing job fitting the flooring with laser precision in the room. They did not cut any corners or rush their work. It took several weeks from order to installation but well worth it.

Al
Review №14

We have been shopping at Olsen Rug for over 20 years. Over the past 5 years we have used the Highland Park location. Fred is very knowledgeable, helpful and so kind. I love working with him. Laura in scheduling is accommodating. The delivery guys always call in advance on the day of installation and are very efficient. Overall we have been very happy from beginning to end of selecting the carpeting to installation. I would recommend Olson to anyone especially the Highland Park location. Fred will help you find the perfect carpet.

Ro
Review №15

Waldemar Barczyk was very helpful, knowledgeable and thorough. He helped us find the right carpet at a good value. The installers worked really hard and did an excellent job too. Overall very positive experience and will work with them again!

ja
Review №16

Fred provided outstanding customer service and went beyond our expectations to find a quality carpet in our budget range. His sensitivity and professionalism are the key reasons weve worked with him and Olson Rug; this is our 3rd purchase over the last few years and we strongly recommend his services.The installation crew was professional and considerate with their attention to promptness, clear communications and thoughtfulness in moving and replacing furniture. They did an exceptional job, plus spent extra time cleaning up and insuring our floors and stairwells were in the same condition as when they arrived.

Ma
Review №17

Great experience at Olson!! Our previous carpet was bought there also. Fred was great and installer was great as well. You cant go wrong!! They are still the best!!!

Jo
Review №18

Fred was a great person to work with from Olsen Rug. Very happy with my experience. He was responsive to my questions and accommodating with my schedule. Love the new carpet. Thanks

Li
Review №19

If you need good advice on carpet selection, see Waldemar at the Highland Park store. He worked with me to select carpet for 3 areas in my home. His superior product knowledge helped me avoid poor choices. I am very happy with the results, and had a great installation from their professional crew.

Sa
Review №20

Waldemar was a god send after all the trouble we went through to find a carpet. He really took the time to explain the benefits and drawbacks of the products we were looking at so we could feel like we were more informed buyers! Wonderful customer service.

Pa
Review №21

Shopped at both Lowes and Olson. In the end, I felt more comfortable buying carpeting from a carpeting company, and they matched Lowes price. Olson sales person and carpet installers all did a great job. Looks and feels fantastic.

Pe
Review №22

I was in a pinch for getting carpet in my basement to get ready to put my house on the market. I stop by the Highland Park show room and Fred who had helped me out 10 years prior was there to help me. He scheduled taking the measurements that day! The install date was 3-5 days out. It ended up being 2 days later! Leo and his helper did the installation which took just over 3 hours. I am really happy with how the carpet makes the basement much more comfortable. Thank you Fred and Leo!

He
Review №23

We had a piece of carpet cut to our specifications and bound. It turned out beautifully and there was no odor whatsoever which sometimes happens with new carpet. Fred Rahbar, the experienced salesman, has been a dedicated and knowledgeable employee of Olson rug for many years. I would not trust anyone else! I highly recommend Fred and the good old-fashioned service you get at Olson. Whenever we need carpet, Fred is our man. Olson is a great company and the showroom is not overwhelming.

br
Review №24

Fred Rahbar is the only person I would buy carpet from. I dont know how long he has worked for Olson Rug but he is the most responsive, friendliest salesperson I have ever had the pleasure of working with. His follow up and communication is extraordinary. The installers were also fantastic. What a great experience everytime my wife and I deal with Fred.

Al
Review №25

Our installation was rather complicated and frankly I did not expect such a meticulous and diligent job. The carpet looks great and installation was done in about four hours

Ge
Review №26

We received our rug today from Olson Rugs that we ordered in Highland Park. A very nice, patient, knowledge man helped us with everything . His name is Waldemar Barczyk. The delivery men were on time and took pride of the building and our condo. I would 100% use them again for any project .

In
Review №27

The guys were very professionaland careful. I did ask them to removethere shoes. They did comply.

Mi
Review №28

Shopping for a kitchen floor, we went pretty far along in the process with a major industry outfit but eventually lost trust - too many mistakes and miscommunications. Redoubling our efforts, we visited Olson Rug & Flooring in HIghland Park and met with Fred Rahbar. Everything went perfectly. He helped us make a selection and visited our house to ensure the measurements were correct. Installation was professional and efficient. The price was great, the floor looks terrific and we truly enjoyed our interactions with Fred, a friendly, helpful pro. Thank you Fred and Olson Rug.

M
Review №29

Always positive. Great sales attention and follow up. Fred has me covered and we have a good understanding of each other.

Me
Review №30

I was comparison shopping and Fred offered the best price. He made sure I was informed of the installation date/details and called afterward to make sure I was pleased with the rug.

Mi
Review №31

I wanted a new stair runner and Fred at Olson helped with the perfect option. The install went smoothly. I would highly recommend them.

ke
Review №32

Fantastic, quick personalized service. Terrific installation in a difficult room with unique walls, corners to deal with.

Ja
Review №33

Ask for Fred. He is an excellent representative who has his customers satisfaction at the forefront.

Ma
Review №34

Excellent customer service experience along with expert installation workmanship. I recently bought a home that was in dire need of new carpeting for the 2nd floor so I went to Olson Rug in Highland Park. I worked with Fred Rahbar on recarpeting the entire second floor. Additionally, I had a room sized rug made for the Family Room. We had a very tight timeline and couldnt coordinate the measure with the vendor that does the measuring for the store. Talk about customer service, Fred came to my home while we had the home inspection and did the measuring himself! While I had liked another name brad carpet previously, Fred showed me carpeting made by Masland. Wow, what a difference the new carpet made. Fred was excellent at coordinating the removal and installation of the new carpet. Fred excels at communication and customer service. If youre near Highland Park and in the market for flooring, stop in Olson and talk to Fred. You wont be disappointed.

Ka
Review №35

Excellent inventory and service. Their assortment is excellent and they carry the finest carpets out there in addition to value offerings.

Ke
Review №36

The transaction is very pleasant

Information
37 Photos
36 Comments
4.9 Rating
  • Address:3300 Skokie Valley Rd, Highland Park, IL 60035, United States
  • Site:https://olsonrug.com/?utm_source=gmb
  • Phone:+1 847-926-8260
Categories
  • Carpet store
  • Flooring store
  • Wood and laminate flooring supplier
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:11AM–4PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
Similar organizations