Great price and situated right next to food for less a match made in heaven.
Theres a very nice & very helpful young lady there by the name of Deborah. She has great customer service & I love the way she colors her hair.
I have been looking for dehydratedor freeze dried fruit for snacks and they had tons. I spent 104$ and I wanted to buy a Nightmare before Christmas shirt but the lady never charged me for it🤨 . I guess I saved 7$. Maybe next time. I asked a lady for help she looked really busy she went beyond and helped me. I explained to her about my recent gall bladder surgery and how I cant digest most foods. She found all sorts of stuff for me. The dried strawberries are the bomb. I recently bought some in San Diego and asked my friend to send me more but they are so popular.
My in store experience has always been fine. Never had a problem,Recently I purchased a couch, I was given a choice of two delivery services one that I could call and make arrangements with, the other was with their Guy Carlos who I decided on because Big Lots would make arrangements for delivery of new couch and pick-up of old couch.I needed a delivery by Wednesday, but Carlos could only do it by Friday, I was given his number, but he, Carlos called me first to get ok I told him I needed delivery by Wednesday he agreed but it would be later between 3and 5pm. Delivery never happened so I called store because Carlos never picked up my calls. I was told he had an emergency, but could deliver on friday... very convenient for Carlos he wanted $100 in cash.I canceled his services,Then I called Big Lots other option who were able to deliver and pickup next day price about the same. But it was charged to my card not cash... although my area didnt have an arrangement with city dump for this company to discard old couch. So it was $69 for delivery. The two delivery men brought in the couch I had to ask them to unwrap from packaging, which they did, and took off out the door leavingPackaging on floor I had to go after them and asked them to take the packaging . They said we dont do that.They are only to bring inside and leave, no setup/clean up.... I have to put legs on couch myself!!BEWARE!!!UNLESS YOU ARE ABLE TO PICKUP, SETUP, AND DISPOSE OF OLD YOURSELFDELIVERY SERVICE IS BADSIGNED 69YR OLD DISABLED SENIOR CITIZEN in Highland ca.
Im a full-time security guard work 7 days a week then start all the days back over Monday through Sunday again and my mom is a Big lots shopper she loves shopping there for furniture I dont know why but she gets all our furniture from Big lots can you believe it
Love all the different items to chose from..got a great comforter set at a great price
Would be nice if they had price stickers on their merchandise. But I really like their seasonings and food items.
The Employee was the only person at the check out. He was very nice and helped us save money. Next time your here. Ask for John.
It was reorganized and now has a new look I guess its better. 👍🏽
We found numerous items at good prices along with a new recliner that needed replacing.
Excellent customer service here from a short young Hispanic gentleman
Nice clean store. Always friendly staff
The customer service I have received for over a year in this store is exceptional, I bought couches here around a year ago and kept forgetting to write a review. Vanessa I hope I got her name right she works in the furniture department has been the best employee I have ever had a pleasure to meet. Every time I shopped there she was so pleasant and helpful! I have recently moved to Moreno Valley and have unfortunately experienced very poor customer service which makes me just not go at all or go all the way to Big Lots in Highland just to avoid bad customer service and go to the great Big Lots that is truly and only great not only because of the deals but because of such wonderful employees, thank you for all you do Vanessa you do make a difference and deserve a raise and bonus !
I would give 5 stars if the merchandise had prices marked. They are truly neglectful in that area. The employees are extremely helpful and try to compensate for the lack of pricing. The store is clean and the cashiers spray the table between customers, unlike other nearby stores.
My family and I have always loved going to this place after they took over Pic N Save. One employee especially has given great customer service each time shes rung us or me up. I feel bad because too many no shows from seasonal hiring and thought about applying even because of that kind of ridiculousness from people who dont want a job apparently. Either way, great deals, I wish you had outdoor battery operated lights, but alas none there, but this last time instead I found the seasonings all for $1 each, so I stocked up.
Friendly staff, reduced prices almost everything great place to shop..
Great prices and items more expensive at other stores
Its a good store, many items and different things to choose from. Food to furniture, you make it, all on sale. This seemed slow initially, but they were just a bit overwhelmed with what needed to be done, so it appeared understaffed. After 5 minutes or so, that resolved, and everybody got helped. Clean, friendly staff members. Thanks Makayla, for helping me and being a great employee.
Gabriel, the cashier, was very helpful and friendly.
Not much going on there with sofas.
Over times things keep getting more expensive. Not much of a discount store anymore.
Check their website now, they have buy 1 get 1 free on several things ranging from $5 to $13... Hot sauce gift packs, cheese n crackers, mixed drink sets, etc... Its worth it.
Very helpful had a blessed lady named Melissa 🙏 her personality was wonderful 💖❤
Great selection of outdoor melamine dishes and serving platters.
Great prices. Employees friendly very Helpful.
Manager was helpful and friendly. Great selection of gifts and Angela was excellent customer service 👏 👌 👍
It was a wonderful experience! The employees treated me with so much respect.
Was great the young man joe was a great help got what we need and out we went. Thanks for great service. The MONK family
Friendly workers. Clean but older bathrooms. Prices are good. Sanitized at registers with every customer. Will not allow non-masked persons in. Way to go cashier!!!
This store isnt to bad they have some decent deals
Big Lots is best to find CHRISTMAS gifts 🏈🏓🎄🎣🥅
Very well organized
Convenient without the heavy crowds.
Angel and Michaela were very curious and very knowledgeable. It was very nice to have these two in the store to help me with my selections
Excellent customer service nice 👍 good discount
Good prices
I always love going to Big Lots. Theyre getting more and more products back in store.
Dont waste your time shopping here
Great customer care!! I was approached by a store staff and asked if I needed any help. Had the staff Scan a few items that didnt have a price tag, staff took several items to check the price even though the staff was busy stocking some merchandise. Great prices too.
Its ok
It was easy shopping and a great variety to choose from.
I love biglots, they have tons of snacks Ive never tried, but sometimes their system says they have an item (like 4-8 of them even) and it turns out they dont and that can be very frustrating
Always got what I need and very helpful.
A lot to choose from, but the prices are very expensive.. Some items arent so bad, other ones are. I havent been in there in almost a year... they didnt really have anything I needed.
It a good store
Terrible customer service!! I went in and the cashier acted as if I was a disease or something! Being ridiculously extra with not coming in contact with the customers. Absolutely and completely disrespectful! I wont be doing my shopping at this store ever again!
Found what I was looking for and the cashier was very nice.
Always one cashier shelves are never stocked. And unorganized
My visits often find MOST staff always very friendly and helpful. Cost of some items are competitively priced. Highland Big Lots neighbors new charter schools but virtually unaffected by their traffic. Unfortunately, the store location suffers from a small amount of displaced persons from time-to-time.
Great place
Always like big lots. Find things you can find any where else
Shelves kind of bare and store overall run down. Staff says hello and welcome when you enter
Every visi0t was great and good experience. I love to shop here. It almost everything you need and the service was great as well. Well organized and clean grocery store.
Was able to get the cup holder just like rubber guard for my cell phone that goes for $50 paid only 20
It was awesome! They were friendly and helpful!
Like th prices n new arrivals lov to browse
What happened to Big Lots this store is truly ridiculous remembered years ago living to visit Big Lots because they had such a variety of things and found great deals today the store is total opposite prices are outrageous cant believe that these stores are still open
It was pretty good. I was able to get 20% off my entire purchase today.
The store was almost empty it seems like
Store is clean and organized service is friendly the customer service I got frm Tammy was what I expected so Im happy
Went here to rent Biselle carpet cleaner. We paid $30 to rent it for 24 hours. It is convenient
Good service.. Very friendly and helpful staff
Dislike the kids hangimg out from the school they put next to it now. They tend to hang out right in front of the carts near the door. But still love this store.
Its great.
Good outlet of Big Lot chain shops. They have most of the necessary goods for home & house. The staffs are so friendly and helpful. The only reason Im giving it a three star because they dont have variety options for regular bought kitchen & electric items to choose and buy from and they should take care of their restroom!
Always find what I need
Clean and organized. Friendly staff, ready to help.
Ok👌
Great prices. You can always find something you need. This weekend Saturday everything is 20% off in the store. Have fun and youre welcome!
Always like coming here good Stuff at good prices and alot of movies some even 1.88
A little on the run down side but not too bad.
Always have a good experience at Big Lots The workers always try to help. Lines did move a little slow still very busy.
I always get great service, but today an associate by the name of Vanessa went above and beyond in customer service.
Cool only one still up around the highland city
This is the one I went to the second time
I love that place. The employee that helped us was just super out going and funny.
I miss pick and save lol great place
Well stocked, clean and neat.
Wasnt busy, friendly employees
I only went for one thing that was out of stock on line. But when I went to store they had it and I asked if I could get the only price and was told no. I think if you sold out on line you should be able to get it for the on line price.
Fully stocked, friendly helpful staff.
The service I got was great
Great place to shop
Never have any issues at big lots. And alaays clean when i go.
I Love this Big Lots on Highland in Highland Ca. They had merchandise ordered an ready for pickup early and Right. Thanks Big Lots
Some of its empty they didnt have a wide and different variety like they used to
I have always enjoyed shopping at big lots! Often times i find quality items at very good prices.
They have very many different products,Customer service was very rude
Excellent discounts on this day. Everyone was so helpful.
Prices are right.Good variety of inventory.Big Lots never dissappoints.Out door furniture and summer time accessories abound.
Bought my couch here they were awesome workers here
Went in for one item, ended up with a shopping cart full of items.
I buy alot of things from Big Lots, the points that you earn for just shopping with them can save you alot of money when you are buying something that would usually cost a fortune. On top of everything else their prices are already low... Love shopping at Big Lots in person and online!
I totally LOVE Big Lots. Even though the store that I go to is the smallest, Big Lots always has something I need or want. The employees are the friendliest.
Great prices and good deals, but you never know what ur gonna find.