Joe, the Service Dept Manager is professional and very helpful. They had the replacement bottom bracket the others stores did not and did the work quick and at a reasonable price. He also looked over my bike for other issues, at no charge

This is the place to go for all of your cycling needs! They are simply the best. Even during the pandemic, they were able to help me. Because of Bike Source I am the proud owner of a new gravel bike!Thank you Bike Source for being the best!

Dropped bike off and thought it was going to take forever based on backlog. They were so professional and didn’t upset me on anything. I’m really happy with the quick turn around and price. Would highly recommend. The dude with the tattoos fixing bikes is passionate and it shows.

Stopped in this evening to pick up a tube for my childs bike tire. While I waited a couple minutes, I enjoyed watching the interactions the staff was having with other customers. Its always wonderful shopping in a place where there is a clear love for the products and services. Well done as usual!

2 Stars because paid for them to look at my brakes and they replaces the brake pad, told me everything else looked great. First time riding, sounded exactly the same. Also 2 stars though for customer service which is lacking

PLEASE READ PRIOR TO GETTING YOUR BIKE WORKED ON AT THIS SHOPI have been using this shop for my biking needs for the past few years. Their service department has never been overly nice or great with customer care but this last interaction was extremely disappointing. I brought my Specialized Enduro in for routine maintenance and shock service this spring. When I brought it in they told me it would take about 6 weeks to complete everything due to covid supply chain issues. Which I totally understand. I called at about the six week mark to check on it and was told they were still waiting on parts. I ended up calling about every two weeks and every time I was given a different reason on why the bike was not ready. Finally after a lot of really suspect excuses. I finally decided to just pick my bike after 4 months of this. This was after many phone calls in some of which were with the service manager- who definitely needs some lessons on customer service. When I got my bike back the brake levers were totally broken, which they were not when I brought it in. Now I am not a bike mechanic, but It appears to me that at some point during the maintenance the brake levers got damaged. Then the delay was waiting on the parts to fix this. No one relayed this to me in all my phone calls. In fact, on one call they told me there was a recall on my brakes- a flat out lie. I explained this to the manager when I paid my bill and she was very nice and handled it well. But it is clear the service department needs some lessons on integrity and customer service. We all know stuff happens but own up to it and be honest.

The guys in this store are super professional with no attitude; they are hardcore athletes. Patrick helped me with a new dropper post for my mtn bike. Super friendly and the process was seamless. I have no problem giving these guys my hard earned money; they’re worth it!

The Bike Source on County Line in Highlands Ranch delivers super high quality customer service, with a smile, every time. Even to us not-too-serious bike riders. I strongly recommend this store for all your bicycle and bike accessory needs.I purchased a Specialized CrossRoads womans bike from Bike Source’s Colorado Blvd. location in May 2020. Yep, during the pandemic, when customers weren’t allowed inside the stores and communications weren’t always 100% clear. I made some questionable choices (including switching seats from my 30-year-old CrossRoads with the new bike) because of the awkwardness then that did not encourage conversation. The CrossRoads design has been nicely updated in 30 years and the seat swap didn’t work well. I only rode the bike a couple of times. It took me until August 2021 to persuade a friend to ride with me to the Highlands Ranch store to get the bike seats switched back, and to request a more refined kickstand than the very basic one that had been installed without discussing options 15 months ago. The new kickstand had to be ordered. Today, I took a late afternoon ride back to the Highlands Ranch store to get the kickstand swapped out. Not realizing that the young man who helped me last week had “comped” me for the nicer kickstand, I requested and was very politely given a refund for last year’s basic version. Then, the heavens poured forth with a great deal of much-appreciated rain, and a young man at the store named Blake asked me if I needed a ride home. He went out of his way to drive me and my now fully-equipped and outfitted just for me bike home.Many thanks to Blake and all the gents @ Bike Source who have helped me get my wonderful new bike to the place where I CAN ride it more! ⭐️⭐️⭐️⭐️⭐️

I purchased my first bike here. Good place, nice service.

They have a Large selection of Specialized bikes!

I had a last-minute MTB service issue, and Zack was able to squeeze me in this week!

Ive been in several times to pick up small items or get basic repairs done. Ive gotten new helmets, tires and tubes, and Ive had tires and tubes replaced (because they can do in 10 minutes what takes me an hour and some salty language at home). Love the quick service and helpful staff!

First rate knowledge and no-pressure advice from Laura. Youre awesome! Thanks

Thank you so very much to Bob for making my new bike purchase fun and informative. He listened to my needs and made excellent recommendations. He and his staff are friendly and helpful. They also have a great selection of bikes to choose from. My family is already looking forward to our next bike purchase from Bob at Bike Source because of their great customer service!

The sales people take their time explaining options and feature, no rush. Very comfortable shopping experience

I went in to get my shifters fixed as I had a warranty on a low end bike and they refused to fix them even though it was is the warranty, in general they were trashy and the inside of the store looks like a meth lab. 0 out of 10.

Shop somewhere else. It was a minor inconvenience that they couldn’t make change for $100 but Mikes attitude was was not friendly and I regret spending my money in this store.

Today I purchased a Tule hitch bike rack from Erick who is in sales at Bike Source. I did this by telephone and ask him to hold it for me and I would be there in a couple hours. I showed up and ask for Eric. He came out to greet my wife and I. I asked if he would show me how it worked on my car. He immediately said there is assembly required. Then he said it would take about an hour as they were really busy. I told him we were headed downtown to our sons to pick up a bike and we really needed it.He immediately sprang into action.. he said he would take it to the back and assemble it to just look around for a few minutes. In about 20 minutes here comes ERICK with the assembled bike rack from the back. We paid for it and he took it out to our car and showed us how it worked. Erick is a employee that should be recognized for a job well done. He was extremely pleasant and cordial through this entire process. If you need things done Erick will make it happen, ERICK, my wife and I want say thanks so much. We will do more business with your company because of you!!

In time of covid, bikesource had the right bike for us (June 2020). We were very apprehensive while buying the rather expensive bike for my son who is still growing so we were unsure of the right bike size for him. Eric and Josh listen to our concerns and checked off all the necessary in the bike sizing department making sure that we are making the right decision. Weve spent some extra time in the sizing exercise but at the end just to be assured that the bike is and will be the right fit for the next few years to come.As an extra bonus, I got my saddle inspected and Josh pointed out the reasons why I had problem riding on it. I have been upgraded to a wider saddle that fits my body better. The discomfort I had during long rides is gone now! No one told me before about the simple type of fitting that can be done to discover the right saddle fit. Thanks again Josh!The only complaint I have is for the spelling of my name ... joking, I know it is unusual for some :)

As expected with bike stores right now, its busy, but well managed. Helpful staff there to assist as well. Would recommend if youre in the south metro area.

Huge Selection and great prices on all different kinds of ebikes. Specialized Ebikes especially from Road to moutain. As well as low to high priced non-Ebike road and mountain bikes, as well as everything you need as a competitive biker. Huge selection of bike food, glasses, shirts, pants, racks and accessories. Everyone is highly knowledgeable and Melody is a true gem! Knowledgeable, kind and thoughtful for all levels of riders.

Amazing shop and they have bikes

Went in for brake warranty. Decided to support the local shop and buy a tire for tubeless install. Friendly and seemed fine. When I picked up the bike they installed new brake pads and rim strip. It was 75 00 extra without calling to let me know. Thats like going to get tires for your car and they intall pads without telling you. Crazy. I already have these items and would have said no Ill install myself. Then the mechanic said something to the effect, sorry for being nice or just trying to be nice.

We were waiting outside under the shade to be let in the store as they were only letting in a couple people at a time. A salesman came out to talk to us to see what we were interested in. We told him we were interested in purchasing a new bike and wanted to spend around $700. The man literally scoffed and rolled his eyes and turned away as if us wanting to spend several hundred dollars wasn’t good enough for him. Little did he know, we had plenty more to spend and probably would have had we talked to the right person. We will never be back for any of our bike needs.

Not an ethical business. Bought a new EBike here and had a battery problem. That alone, while disappointing was not a big deal. What was shocking to me, is that they put a low powered battery in as a replacement and tried to pass it off as a comparable battery. Who does that. Really bad business practice. Stay away.

This is a great location. In addition to having a large clean showroom with a big product selection, Service Manger Joe Porter is a stand up guy who does whatever it takes to ensure his customers leave feeling like they had a great experience. Give him and his team a try and I think you will be glad you did.

We bought two Raleigh e-bikes from this location about a year ago. In April, we starting having battery issues. Joe Porter worked with us for several months, and when Raleigh (boo!) wouldnt step up and honor the warranty, Joe traded our old non-functional bikes for new iZip bikes that have been working great. We appreciate Joes help throughout many emails and calls, and BikeSources commitment to the warranty and great service!

Excellent experience! My wife and I came in to buy bikes, unsure of exactly what to get. Max helped us and was so knowledgeable and patient. He recommended a bike for us based on our preferences and price range, let us ride around the parking lot and gave us a lot of good tips on the accessories to get. Would recommend this store to anyone looking for a bike - thank you! We are loving our new bikes.

Large selection at the perfect location right off the C-470 bike path. One of the few shops that has what you need in stock most of the time. Great service and friendly people. Highly recommend.

Prices are higher than any other shop, and not as knowledgeable as others

Dropped my bike off for help finding a squeak. In a short turnaround time the service center found and fixed it. Thank you very much.

The staff there are amazing, extremely helpful and kind, and the sales are excellent. They also have stuff for all levels of biking, not just low or high.

BikeSouce has been an absolute lifesaver and has gone above and beyond to repair our bikes. I highly recommend this shop to anyone looking for a local bike shop to work within Highlands Ranch and Denver metro area.

Exellent service and selection

Many thanks to Joe in the service department!He made me feel very welcome and he quickly; diagnosed the problem with my bike, fixed it on the spot, and answered all my additional questions.The service I received at this store was beyond my expectations!I left feeling completely satisfied and happy knowing that if I ever had any issues with my bike or needed any routine maintenance done, they will take care of me!

The best bike store in Denver! Great service, both at the front counter and in the work shop. The sales staff spend the time to know the cyclists skill level and needs, and doesnt try to oversell its products. One is strongly encouraged to spend the time and money on a detailed fitting. The service technicians are exceptionally skilled and efficient as well. If not too backed up, they can get the rider back on the bike the same day.

Good local bike shop! Helpful staff and quality products

Super fast to get new tires and have them installed! Great Covid practices in place too!

I am sorry, but this is not a biking store anymore. All they are interested in these days is selling motorized bicycles. I used to love going there. They always had helpful people and a selection of good quality components and accessories. I guess it didnt help that I was accosted by a motorized bike sales person who tried to talk me out of my 40 year passion for biking. I am giving them 3 stars because I am hoping to will recover from this folly. Next time it will be 1.

Good shop with plenty of options and good techs. Actually the best techs in town.

Stopped in the other day because I had some issues with my shifting. Joe the mechanic stopped what he was doing to take care of me. I look forward to having him do a full tune on my bike soon. Great atmosphere too if you have made a visit. I recommend it 👍🏼

My boyfriend and I bought a $500 2” kuat hitch bike rack online for pickup. It had been a store display. Then, we realized when we attached it to the hitch on our car, there was an adapter (Saris 2” hitch adapter to be specific). This store had given us the wrong size bike rack (1.25”) and KNEW that because they threw in the adapter which didn’t work anyway. What a lame move and a time waster for us. We went to return the rack and thankfully were given a refund but they brushed us off when we explained that we were knowingly given the wrong product.

Friendly and knowledgeable staff. Very reasonable prices too.

Excellent bike store, they had what I was looking for.

Kids go through bikes quickly, my daughter had a bent wheel on a bike that was a challenge to fix and since the wheel was an unusual size was prepared to get her another one. The staff and management was so friendly and helpful with all the information they ask to leave the bike with them. A few days later I got the call that the bike is 100% fixed! The smile on my daughters face and the great service is why I will bring all my families bike here. I was referred by a neighbor and will continue the referral.

My wife and I recently bought 2 new bikes here and had a great experience. We were helped by Max and Bob and they were very helpful and honest. We love our new bikes!!!!

Helpful staff. Helped me find a missing a part after my move. You MUST SEE Marco at the University Hills location, though. Man knows his stuff. Hell get you what you need and on your way

Went in to buy a new tire and have it mounted on my tubeless wheel. The sales staff was very knowledgable about helping me selecting a new tire for the terrain I would be riding. Everyone in the store was extremely helpful and very outgoing. I had my new tire mounted in 15 minutes while I shopped and was very happy with my first visit to the store. This store is big. They have an ample selection of accessories, bike, tires, well anything else you might need. I would recommend anyone going to check them out.

Great space, community, service and products

Great selection, fast service, professional staff.Tom helped my Girlfriend and I pick out the bike we had in mind for her, and he made sure it got tuned before a test ride. Total pro with helping us pick out accessories for her as well.

Biggest stock of bike components, accessories, and maintenance needs in the area. Nice to be able to browse things in person and get what you need quickly without being told they can order it. Great selection of tires, including some nice, aggressive treads which many bike shops dont stock.

NEW BIKE DAY!!! I found my Santacruz that I have been searching for there today. Melody was so super helpful and the entire staff was just great to talk to. They worked hard at helping me set up everything, and getting the gear I was looking for. Definitely be my new bike store from here on out.

I have been working with BikeSource Denver for over 10 years and I think their combination of selection, service, and knowledge is unsurpassed in the business. I love their Specialized line of bikes--especially the S-Works line. Really great bikes at great prices and huge selection for every kind of rider--from the serious racer to the weekend warrior. Great store!

They hung up on me when I said I would call them back. Somewhat condescending as well.

Overall great customer service from everyone who helped me. 12/2017 I was shopping for a mountain bike for my son. I ended up visiting the store six times trying to find the right bike and fit. All of the staff including the shop repair people were very friendly and helpful.

Awesome place to buy a bike. Ask for Sam. Young man was terrific in guiding us in choosing bikes after 35 years away from bicycling. Patient, respectful and fun.

We have purchased several bikes from this store and are very happy with the service we have received. The staff is consistently helpful and when a product is needed, it is in stock. We have also received very good service when a repair is needed. I am comfortable recommending BikeSource to everyone in my riding group, knowing that they will be well taken care of. A special thanks to Eric Truman for all of the excellent advice and assistance he has provided to us and our group.

Great service, deep knowledge of their brands, and always willing to help!

Great bike shop. Laura was a great help and made my wife and I very comfortable with our purchases, which included a new bike, shoes, brakes, helmet, etc. I purchased my new brakes and they installed them there while we waited. Keep in mind we got there at 4 and they were there 10 minutes after they were supposed to close, 5:10. Friendly service means the world to me. These people were excellent.

Very personal service by Don who welcomed my wife and I to the greater-Denver cycling community, and who took the time to explain the various types of bikes based upon riding preference and skill level. He was our salesman for both my Wife and myself on our new Specialized road bike purchase.

Great customer service! I have been coming to Bike Source for years and always a good experience. Very knowledgeable and professional staff.

BikeSource Highlands Ranch is the worst store ever ! They were supposed to service my front suspension. I even got a quote of $200 to service it. Three days later they called me to tell me pick up your bike we can not find parts to fix it. They tried to hand me the front of my bike in pieces in a plastic bag !!! I did not take it I asked them to JUST GIVE ME BACK MY BIKE THE WAY I GAVE IT TO THEM ! manager called the next and told me they will not put my bike back together because its got broken parts inside the forkIt cant get worse than that !

Just called to check about a “basic” tuneup/service. Today is Monday. I asked if I could get the bike back sometime later this week. Maybe Friday evening or Saturday. I was told that because I didn’t buy the bike from them it may take longer. The guy on the phone (Blake?) didn’t seem interested.Oh well.

Weve been getting our tune-ups and service here for more than 15 years. Just today I didnt have the locking tool to move a cassette from an old to new wheel and they did it for me on the spot, no charge.

Outstanding service and stock

I had an unnecessarily long for a special order part due to plain old human error and they did their best to make it right.That is some pretty good service in my opinion.Thanks Bike Source for stepping up and correcting the mistake!!

Very disappointing experience. I bought a bike online with no indication that it would take over a week to arrive, or that the bike I wanted wasnt local. Had their website informed me of these important facts, I never would have made the purchase in the first place.Now that they have received the bike locally after 7 days beyond my purchase, their best answer as to when it will be ready is I dont know.Im sure they have some poor excuse about since I bought this online, blah blah blah. In reality, their website should provide all the facts needed to make a purchase BEFORE the purchase is complete.I would like to add a star for them being nice about the refund, however I still have no bike and now I have to wait for my money to get another one, causing further delay and frustration.While in the end they processed the refund rather quickly, the entire experience was very frustrating and reminds me why its always better to stick to the small local bicycle shops.

Ive been a Bike Source Highlands Ranch customer for many years. Originally came in to get a fitting with Hans since the bike shop I originally purchased the bike from seemed incapable of properly fitting the bike to me. Hans did it!I then started taking my bike there for service, always came out perfectly, on time and as quoted.When it came time to replace my old bike this last year, I bought from them. They recommended several bikes for me to test ride, and made sure that the correct frame sizes were brought in so that I could test the bikes consecutively. My bike fitting was & is PERFECT, every mechanical adjustment has been made free of charge, the people have a great attitude and energy - a great crew.I have recommended this shop to several friends, all have had the same excellent experience.

I went in looking for a specific helmet ready to drop some serious coin. Matt met me at the door and said looking for a helmet?..and we were off. He showed me every helmet in the store-and in the end, I bought a different helmet then I thought I wanted initially. Turns out the store demos a lot of bikes and has an extensive electric selection. They are situated right next to the c470 trail and within striking distance of some mountain bike trails.I am hooked on Specialized and will be returning. Very, cool place.

After using many bike shops over several decades for service, parts, clothing, and bike purchases, I decided that BikeSource was where I would buy my next bike simply because their service department is top-tier. I narrowed my bikes down to 2-models in late January and called to store to see if I could compare the two models side-by-side. My sales person Melanie said that she would have both bikes ready- at my required sizing- ready for me to compare and she did exactly that. The store is yards from a great smooth & hilly bike path as well as in a very broken, cracked & pothole filled parking lot (they should never repair this- this is how you test and compare compliance & comfort in a bike frame!) that I tested both bikes on for over an hour until I was settled on my favorite frame. They didnt have my exact bike- but they found it and had it shipped to their store. The day I picked it up, I also scheduled (and HIGHLY recommend) a comprehensive fitting on their ReTul machine. Working with Blake was amazing and the hours it took was well worth it because I took home my new bicycle- fit to my body geometry & riding style to the millimeter- and I have never been happier. I have not had to move or adjust anything since and LOVE my new bicycle! My riding mileage has increased 2x from previous years and my goals are to race next summer. Thanks BikeSource- I am a fanatical customer for life!

I am new to MTB and I have been there twice now. I happen to have the same person help me. The person was very rude both times. I have been to two bike stores. Here and Bicycle Village in Aurora. The staff was way more helpful and enlighten me to MTB.I hope the best for the store...

Theyre always super helpful here, and at the Littleton and Colorado Blvd locations. The mechanics are also some of the best Ive ever encountered.

Horrible bike shop gave me the wrong part and wouldnt return it 30 min later and helped others behind me in line first very rude and unprofessional to say the least.

Staff is very knowledgeable, you can test ride bikes great place to check things out. Shout out to Tom thanks for all the help!

Stoped in for a test ride of a santa Cruz. Was helped by Sam who was very knowledgeable and friendly. Great experience and great bike shop.

They pretty much only sell Specialized bicycles. Very good selection, they even have the electric bikes. Service is very good, in the last manager I talked to was very helpful and friendly

They did an amazing job helping me find the correct saddle.

I really want to like this shop. I’ve got 4 Specialized bikes at home, so it should be an obvious choice of shop for me. Unfortunately, I’ve had multiple bad experiences now.Most recently, I swung by to pick up a 7mm seat clamp for a Venge. The kid who ran to the back to get it for me offered to throw it on really quick. Thought he was being nice... turns out that 60 seconds of labor cost me $10. Plus he managed to drop the multi tool, which hit my seat stay and chipped off paint. Great...Prior to this, I had a rear brake installed on a TT bike. Hydro rim brake, so I didn’t want to mess with the fluid in my condo. Took about a week, got the bike back the afternoon of a TT. Went to ride over to the TT and the brake was rubbing within 100 meters of beginning to ride. Stopped and inspected it, super loose. Very shoddy work.Hope my experiences are the outlier and I’m just unlucky. They seem like nice folks, always friendly when I come in. Just wish they did a better job and didn’t nickel and dime you

Great service once i talked with Blake, got right on with looking at my bike and ordering the part i needed. First guy i talked with was no help at all. Great store lots of choices and options for parts and accessories.

This has been my go to bike shop for years, but I have definitely had my share of poor/mediocre service sprinkled in with the great service I get most of the time.Most recent example - I went in to purchase a new chain and asked if they could install it, which is a service they (and every other bike shop) typically does for a small fee on the spot. I dont mind paying for the service, but the response this time was that it would be 7-10 days!!!! before they could install it. It was busy season and they had 300 bikes backed up for service....or something like that. Well, I took my bike to another bike shop close by and was out the door 10 minutes later with my new chain installed.If you want a Specialized bike, then BikeSource is your store. For any other brand or overall service there are several options nearby that are better.

Matt and all the staff here were very good to me. I ordered an izip mtb that was shipped to their store and they treated me like I bought it there. Ill be back.

Theyre able to keep and maintain their staff who really bring their product knowledge to the experience.

Terrible customer service. Went in to look at a Tarmac & Roubaix. Back looking at bikes, pulling them off the racks & not a single person asked if I needed help. The bikes I was looking at are almost $7K. Apparently they are not interested in making money. Will drive to a different Specialized dealer.

Tried to buy bikes and had a horrible time trying to get help. Didnt have the right size frames in stock and said theyd find out about getting them. Ive called every day since then and its obvious they dont care at all about helping. Still dont know if they can get one or not and dont care at this point. I never would have thought trying to spend thousands on a bike would be so difficult. Go anywhere but here!

Great service from Erik on my bike + store manager Bob was a big help buying a new saddle.

Good reception, very quick to serve you and competent repair guys. Quick check out.

Huge store with big selection and great customer service

Great shop and service!

Always a great experience at Bike Source. Sam was very helpful.

Nice big shop. Employees are super nice and helpful

I purchased the wrong bike rack (100% my fault, I didnt read the label well enough) and didnt realize it until I opened the box at home. I brought the box back, one of the associates helped me bring it back in the store, they swapped it for the correct bike rack and while I was working with an associate at the counter to get the receipt updated, another associate loaded the correct rack back in my truck for me.I couldnt be more pleased with my entire encounter.

I had a great experience, buying a pair of shoes. Ill go back again & again. Thank you, Melody.

I can say that this is one of the best bike shops I have been to. The crew is some of the nicest people to talk to about cycling in general and have given me a lot of advice about fit and riding in general and it really has paid off.I am a really tall guy and have long legs that have made finding a bike my size in the model I want difficult. I was really impressed by the size of the store and the selection. Not only did I find my dream bike there, I got a good price on it too, which made the boss happy (my wife).I have always had a problem fitting on a bike just right and this created back pain in a couple of spots. After discussing with Tom, who helped me find the bike, he suggested getting in for a proper fitting. I was hesitant to spend the $250 plus any new parts required as I nowhere near a pro rider. I dont race. I just like to ride a lot. Well, I have in after a couple months of thinking about it and it was completely worth it. Most of my pain on long rides is gone. The guy who fitted me, Blake, did a great job and was and all around super nice guy. The bike feels like it is molded to fit me and its actually easier to go further than before. I dont notice any power increases or anything but endurance did some how. Might have made my power more efficient.My experiences have been so good that I really cant say enough about this shop. I have referred a couple friends to this shop just this week. It has also influenced me to write my first review on Google ever. :)

I am a regular shopper at this bike Source store and was excited to see that you were out at the Elephant Rock ride this weekend. My wife was having significant difficulty with her seat and we stopped at the Bike Source tent to get the seat adjusted. One of the mechanics was happy to help but the other one was very rude. I dont know what store he works at but he was the only one wearing a leather work apron. We asked for some advise on positioning the seat to decrease my wifes pain. His response was ride More. I assure you we ride enough- about 100 miles per week. The last thing someone wants to hear when they are in pain is Ride More. This was very upsetting to my wife and almost brought her to tears. I will be sure to share this experience with anyone who asks my opinion about bike source. You have lost two customers due to this mechanics rudeness.

Very helpful staff, while they did not have have the bike I needed in stock, they were very helpful, and pointed me in the right direction.

Im not a fan of typical bike shops. The staff at a typical bike shop tends to be a little condescending when they can tell that youre not a serious rider. The Highlands Ranch location of BikeSource kind of felt like a typical bike shop. Ive shopped at the Colorado Blvd BikeSource before, and that location was amazing. I was a little disappointed with the Highlands Ranch location. Maybe I just went in there on a bad day or something. I might give them another shot because theyre so much closer to my house, otherwise Ill continue to shop at the Colorado Blvd BikeSource.

I love the selection, mostly specialized bikes bit thats pretty much my favorite brand anyway. Very helpful and positive energy staff

Be careful at their service dept. They will take complete advantage of you. I went there to fix a shifter and the guy recommended I replace the front and rear sprocket. Then he paints a picture of how I could be stranded with a broken chain and worn down drivetrain.Took the bike over to Elevation for second opinion and was told to replace the chain. Over a year later, still riding with no drivetrain problems whatsoever.I guess I would just recommend a second opinion before going with their advice. They certainly arent looking out for your best interest...they are just trying to drive revenue at any cost.

Trying to buy two bikes and cant get any help from the sales people. They told us to come in and try them, we drove an hour and when we got there they didnt have the right size to try. They told us theyd find out about ordering some and let us know right away. We have called back numerous times and they just keep saying theyll maybe know tomorrow. Tried for 5 days staight and now we are giving up. We are ready to spend some $10,000 on two bikes and cant get any help. The managers just get mad at us when we call now, sorry we are trying to give you folks our money! Never again will we try them. Avoid at all costs.

Struggled with their service department and the results when I had them perform a tune up and install new parts on an older StumpJumper (2 star). However, the sales staff was great on a new purchase (4 star).