Excellent service! I bought a new chipped key for my vehicle, and it took them a bit to get it programmed properly. I had to go back once because they had to order another key, which turned out to be an error on their part due to misreading the code. BUT, the gentleman who ultimately got us hooked up owned up to the issue and apologized for it, which I really appreciated. Not many businesses admit their mistakes these days.

Always overly helpful and when I came in to get batteries for my garage door opener they explained that I would need to be reprogramed to the main opener in my garage and even looks up the instructions on their computer and printed them out for me. I was widowed in August 2019 and my husband was Mr. Fix anything. So now I check with Batteries Plus first.

Very pleasant experience all the times that I have purchased here. One warranty replacement was a little touch and go. They wanted to know what I had done to their perfect product... Still, all in all, this place is of value to the community

Great place to get your phone fixed, genuine parts, fast turnaround time. Good for batteries also, and you can recycle batteries here if you buy something.

Terrible service. Dirty store with poorly stocked inventory.

Friendly and helpful staff. The lifetime warranty on watch batteries is worth it. Ive used it 3 times on the same watch!

They programmed and cut my spare car key fast and easy! So thankful that I could do it through them and not the car dealership! Great prices and staff!

Staff were knowledgeable and helped with the battery installation. I would recommend this store for any car battery needs.

I would give more stares if I could. Awesome service, professional & courteous staff. They were knowlegable abour their products. They explained the warranty do we could understand that even though we live out of state, we would be covered down in pur state. Peace of mind on a stressful situation. Thanks, you are awesome

.Very helpful staff the could not find the battery I was looking for

The guy who answered the phone was the same guy I talked to when I brought my phone in to have the screen replaced. He was terrible at customer service. He acted like he didnt believe me when I said my phone charging port hasnt worked with any cord Ive tried for over a year. Overall horrible experience with the employee but the price was straightforward and I got what I paid for so I would probably go back if I had to

Lots of products and services. The peo very helpful and friendly.

Shadier than a used car dealer Shader than a used car dealerso I break my phone I call Batteries Plus Bulbs this is our conversation. Do you have a replacement screen for a Samsung s9 Plus? what color is the back what does that matter because we have to keep the color the same, its blue. Yeah wh have that. Ok how much its going to be 270. Ok see you in 25 minutes. I get there in the worm behind the counter trys to extort another hundred dollars from me to replace the blue back

Very friendly prompt and courteous.. job completed in a very timely manner although now my phone is not working I will call them tomorrow. I love this place!

The Batteries+Bulbs staff at Tanasbourne (Hillsboro, Oregon) were very professional and did a great job on my iphone battery replacement.

The staff was very prompt and courteous and helped me change out the battery in my truck. The X2 batteries from BatteryPlus is actually OEMed by Northstar and is a top quality AGM type battery.Highly recommend both. My truck starts now with forcefully and positively.

I got my phone battery replaced here and they did an awesome job. They also have every kind of battery imaginable - I got a crazy replacement battery for my UPS that I couldnt find anywhere else.

Friendly associates, good selection of in-stock items. Appreciate the recycling options for CFL lights and batteries.

My dead battery got replaced quickly and pleasantly.

Just had my battery replaced in my iphone today at the Tanasborne store. I looked online at options to do it myself, but it took specialized tools and skills. Every time Ive been in a Batteries + Bulbs store, it has been a good experience for me. This was no different. Super fast service, extremely knowledgeable and friendly staff. One of the few stores I feel 100% confident in going to and is always stress and hassle-free. We have a local tire store that is the same way. I wish more stores would be this way!

I wish I would have gotten the name of the gentleman that helped me. He was extremely knowledgeable and super helpful. 5 stars all day long!!

Repaired my cracked phone screen had an appartment for it at 11AM told me it would be done by 3PM the earliest 130pm he had it done by noon. Top noch customer service

Wonderful, helpful customer service from staff! Answer my questions, knowledgeable, helpful in finding alternative product when one I chose originally was out of stock. All went above and beyond!

I cracked my phone screen last night and I could book, online, an appointment for the next day to have it changed. I got a $10 off coupon for booking online! Ty, who took care of my phone, was extremely polite, patient, knowledgeable and helpful. One hour thirty minutes later, voila! My phone was as good as new! :-)

Fixed a phone screen in 3hrs! Thats good enough for me!

Friendly staff made me a battery pack made out of exotic batteries for an amazingly reasonable price. Great store. I could have saved a few dollars buying the cells elsewhere, but then i would have had to spot weld the pack together myself. So great deal and they saved me time.

Couldnt get my brand phone fixed here or new (replacement & backup) battery, but great p.r. & customer service, took the time(great patience), gave me info. to get tool(s)(red .50(😁i didnt know guitar picks came in different sizes, only knew i needed a guitar pick when i went in, yet didnt make me feel stupid or put me down, nice friendly place, definitely will refer fam.&friends here.)& splunger) i needed to fix/pop phone open to attach digitizer & new screen Id ordered from Amazon (unfortunately after popping it open found i was sent wrong one & it doesnt go with phone, so have to start back at square one again, but thats an Amazon mess up...)

Highly recommend!! My iPhone screen suddenly went black and I thought I would have to replace it. In the store they clearly explained my options and they were able to fix my phone within a couple of hours. It’s working beautifully now.

Purchased a new key and fob opener, Austin was professional, got the job done in short order, and everything work perfect.

The sales team was very educational and they offered good suggestions.

The replacement battery for my iphone does not hold a charge for very long.

Staff was friendly and knowledgeable! Battery for PWC, able to find same battery type and explain different characteristics. Works Great.

The customer service at this location is consistently outstanding. The sales representatives are polite, professional, and very kind. A few months ago, I purchased a car battery from this store and the employee behavior is why I returned for another one for our other car.

Easy order and payment process on-line with pickup in store. (Although the internet was very, VERY slow... probably not Batteries Plus fault. I even got a discount for ordering on-line, in advance. Product was ready that day for pickup. Easy and fast pickup. Fair price for a good Duracell product, made even better with the discount.

Professional, knowledgeable and friendly customer care staff

Horrible! Had my screen, and battery replaced. Nothing but problems ever since! Screen freezes all the time, battery warning stays on all the time, speaker goes in and out. For the amount they charge I was better off buying a new phone.

Good customer service.

I ordered a battery for my Tacoma online. Went in the next morning and in about 10 minutes they had the old one out of my truck and the new one installed. Very courteous and fast. Well worth it. Ill definitely buy from them again.

Friendly service. I had my iPhone battery changed, and the work was done within the time frame given when I dropped it off. It was helpful to have an appointment time for the drop-off, as well.

Staff person was very knowledgeable and helpful.

They were able to squeeze me in, off the cuff. All the workers there were terrific and awesome to deal with, especially during these times. No hassle, just professional service!

I was greeted and both store employees had a customer. This was during COVID-19, and had to wait for them to finish. I needed an odd style light for a kitchen ceiling fixture. I was assisted and the exact bulbs found and was able to leave with what I needed and not have to return them as not the right fit.

They did a fantastic job replacing my moms phone screen (Galaxy S8+) when it spider webbed and they provide quick, very polite service.

The salesman was very informative, and made sure I understood each step of having my phone battery replaced. He also made me feel very comfortable about not knowing some of the features of my phone. He was up beat and positive the entire time, made me feel I was important, not a inconvenience, a BIG A+ for customer service, hard to come by these days. He is a huge asset to the company.

I had a battery replaced, and My iPad needed a new screen. they replaced the screen, but the b battery goes to 31% and dies within a minute. also the face will not move from one position to the other. they charged me $209.00 for nothing. I am taking it back today.Also they said they would call me when it was ready. They didnt do that either.

Great job on my phone screen replacement!!

Very good service. Nice polite person doing the battery installation. Would for sure use them again. Tested my old batteries an they were close to being bad.

They took my mercury lightbulbs

Lowest price in town for a car battery plus free install. The guy who helped me was friendly and didnt even complain about how difficult it is to remove my battery. Great service. Give them your business not the grumpy car mechanic whos gonna charge you an arm and leg.

We came to replace an i-phone shield and the representative there was very professional and very knowledgeable. We got the i-phone shield replaced and he answered all of our questions regard to solar light batteries and from his advice, I now know that there are different energy level needs for each type of solar light. Thank you so much. Will definitely be back and referred all my friends to this location.

I visited Batteries Plus couple of days back to check the issue with my car battery. They are awesome. They will treat you as if they really want to help you. The guy who helped me was very knowledgeable and offered me different suggestions before actually replacing the battery. Im definitely going back there again.

Every time I visit the store, the staff meet my needs and find me great prices!

The guys at the store were very helpful and got me what I needed!

They were friendly and had what I needed. They brought the battery out to me so I didny have to go in. Got a good deal for doing an online order with instore pick up. If I need another battery I will probably go to them.

Put on hold for 12 minutescalled back wanted to place hold againEmployee said lots of people in store, I am a customer also. My car battery dead

My interactions were very pleasant, and the associate, JHK on the receipt, was really helpful. They told me I could get a discount on a battery replacement with my screen repair so now I can keep my phone instead of trading it in. Thank you!

Service was fast and perfect. I had a car battery replaced, and new wipers installed. 15 minutes. Very careful with my truck. made sure I went home with rebate forms, great prices as well. Best place going!

The customer service was great! They tried to fix my phone by replacing the battery and screen which appeared to work, but the phone wouldnt make calls but worked on wifi. No luck on fixing water damage. They gave me time to back up the phone over wifi and then gave me a full refund and reinstalled my old parts. Thanks!

Excellent, intelligent service - and very friendly.

The two guys working were so friendly and very well informed. I over heard one of the guys helping another customer and he was so patient. The woman kept going on and on and he listen, smiled, and was so patient with her. it was as nice to see people care about customer service. We will continue shopping there. the store was very clean and organized.

Very personable. Very friendly. Repair service time on the iPad I took in was outstanding.

So I took in my phone for a screen replacement. Did a fast job. Well the top part of screen didnt work. Any who took it back in they replaced the screen at no added cost. Works flawless. Plus the staff is great. Thanks guys..Also got a Note 4 battery at a decent price.

Great place. Ive needed watch batteries that they carried for only a couple dollars. Recently, I needed to pick up some batteries for my uninterruptible power supplies (UPS). I needed 4 batteries and they cost a good amount and weight a lot buying online. Batteries Plus Bulbs had them for about 15% less and I could pick them up the same day instead of waiting a week. They also took my old ones! The sales person was very knowledgeable and got me exactly what I needed. Glad this place is here!

Went to the Beaverton store to have a battery checked. I was sure the battery was dead, but they tested and charged it for free and sent me home. I offered to pay the charge fee and they declined.You didnt make a sale that day, but you made a customer.

I set up an appointment to have my iPhone charging port repaired. I though $69 for a working charging port was a good deal. Upon entering the store I was prompt helped. The store employee took my phone and informed me it just need the port cleaned. He cleaned my phone and sent me on my way at no charge. Thanks for your great service.

I really like how they would ask before they would do something to your vehicle before they did it.

The item I ordered online wasnt in stock, and the staff was very helpful with getting me what I needed.

I would not go back to this place. I went there for a screen replacement for my Galaxy S8 and it was fine a few days afterward. But, less than 2 weeks later, my phone wouldnt switch on. I went back to them and they took a look and said its a software issue and that they couldnt fix it. I went to another place and they told me that the screen replacement would have caused damage to the motherboard and hence the phone would not bootup. So, if this is the kind of service they offer, i wouldnt waste my money on these guys again.

Staff are always knowledgeable and helpful. We bought a house with lots of fixtures that take very odd bulbs -- its very handy to be able to ask questions, be given options, and have good selection nearby. Its another reason we like bricks and mortar stores.

My phones screen was repaired, and the cover was installed when I returned from my errands. The staff was very helpful and friendly. They even added the 10% appointment discount even though I made an appointment over the phone with a store in a different location. They were also reasonably priced.

Not sure what happened tonight, but I went in to ask about a charger for a rechargeable battery and the guy helping me was nice. But the curly headed, blonde guy next to him wasn’t. He wouldn’t even look at my battery or even try to help me. All I got out of him was no, no, and no. Try some where else. Seems like a great place, but customer service could be improved.

Upbeat agent ... who explained cell phone battery functioning really well and how to maximize charge. Also, changed out battery around 2 hours.

Bought 6 Duracell 6-volt batteries to replace my old Trojan batteries.I was able to upgrade the batteries with the 10% savings by buying online and picking up at the store. The batteries arrived on schedule.The salesperson loaded the batteries in my car.I installed the batteries in my golf car. I have used my golf car to two rounds of golf recharging after each round. I am impressed with thepower from these Duracell batteries. After 18 holes of golf the charge indicator on my golf car showed very little discharge.Very happy with Batteries Plus, the staff and the Duracell batteries.

I just had my Samsung Galaxy S7 front screen replaced... It took a little longer than I thought it would, but they did an exceptional job. I would recommend any friend or family member here if they were looking to get their cell phone screen or other device replaced. They did a very thorough job! And by going here I saved $50. If you go on their website and schedule an appointment you also save $10 off

Service was pleasent and quick, good prices, did exactly what I needed to be done. Ty

Extremely professional and helpful staff, they saved my phone that even an Apple authorized repair center cant. Highly recommended!

Dont take older devices for convenient screen replacement. They cant test it if the display is messed up and you could be out ~$100.New devices they replace screens efficiently and satisfactory however.

Good communication with preordering a new key fob. Once arrived, process was quick, and staff friendly and attentive.

Key fob batteries died wile we were out and about. Couldnt disengage the alarm on the car without taking the horn fuse out. Had to crawl and find the secret valet alarm over-ride switch under the wheel column. Oh, yeah, it was cold and rainy and in an area in Hillsboro where the alarm horn echoed nicely off of all of the businesses and gentrified apartments and condos. Yeah...fun times. Great selection, knowledgeable employees, and fair prices. They saved the day.

A rather expensive store for Batteries and Bulbs, but the employee that I dealt with was very nice, professional, and pleasant to deal with. Their prices are a bit spendy, but sometimes they have batteries and bulbs that you cannot find anywhere else. That is about the only time I would use the store on a regular basis. Otherwise, youre usually able to find Batteries and Bulbs at a much cheaper price, with a wider selection of brand names, at other vendors locations. Cheers!

My daughter cracked her iPhone screen last night. I looked this place up and made an appointment for early this morning. She had her phone back in an hour with a new battery and screen protector. Kevin was super easygoing and helpful. I’d recommend this place to anyone. No sense in wasting a bunch of time elsewhere.

Friendly, easy going and great service! Which is fantastic in this hurry up, pay and get out service world we all live in. This many of many repeat visits there for key fobs and need for specialized batteries.

Great service. My dad forgot the charger for his camera (older model). Found one here. After testing, I returned for an exchange, because the first one is defective. The gentleman there tried the 2nd charger before processing the exchange, to make sure that it works.

Service was excellent. Just got my iPad back from battery replacement, so too early to comment on repair .

Quick friendly service and fast turnaround on replacing my IPhone battery.

Very nice service. Just purchased a couple of batteries and he even gave me 10% off. Clean and organized. Thanks guys! Take my 5 stars :)

Extremely slow service. All I needed was to drop off an old fluorescent tube. What really got me was that they charged me for protecting the environment. No wonder the oceans and the marine animals are full of mercury. Why would anybody pay for properly disposing of these lights when its legal to just throw them in the garbage.

Internet order was ready when I arrived and the sales clerk was very helpful locating some hard-to-find bulbs for a fixture in my house. Very satisfied with their service!

Awesome! They were super nice, great service, free install, and saved me over $600 vs letting the dealership replace my battery.

Technically competent team, met their stated delivery goal, reasonable pricing to replace an iPhone display and glass assembly. Saved me hundreds of dollars by delaying my need for a new iPhone.

We needed help with my sons phone . You were willing to help, friendly, and quick but also accurate. Thank you again.

Never thought Id visit one of these stores but I found what I was needing at a reasonable price and made the purchase online for in-store pickup. The guys were helpful and had it ready to go when I arrived.

I needed to go into here two times recently to have my phone repaired. They were some of the most polite young men I have been around in years. They answer the phone politely, they talk politely and they treat you like they really wish to help you. I will continue to give this shop my business for years to come. Btw the shop has alot of wonderful odd bulbs.

Always works perfect after

Phenomenal service!

I was so happy to find a replacement for my cell phone battery so close by home at a price that I thought was reasonable. I could have gotten it cheaper online but I would have had to wait several days and if it had not been a good battery I would have gone through the whole return process. As it was my battery was dead and I found it online at batteries plus only a couple of miles from my home, ordered online and it was ready in about 30 minutes for pickup. And it works well! Pretty satisfied.

I was told when I got my oil changed that my battery was about ready to go and should be replaced. I went home and looked online and found Batteries Plus Bulbs. I saw they would install it free (my Jeep dealership was going to charge $35). Online there was a coupon for 10% off. I called the store near me, literally about a mile and a half away, and they said they could install it today (they actually were closing in about an hour and a half). I paid for the battery online and drove to the store and they installed it right away. They were so nice!

Good price and great service. All done in 5 minutes. Super convenient.

Changed a watch battery, very helpful and a quick turn around.

Had order ready and advised to switch batteries from the one that I had ordered as it did not match the original. Purchased the recommended battery and it worked great.