Paul was friendly and helpful. Took us from test drive to driving home in two hours. Easiest car buying experience.

Everyone is so helpful! We bought 2 cars in the same day and they stayed late to help us finish up

Carlos did a great job helping us find a commuter car. Thanks for helping us out! Talk to Carlos if you need help finding your next vehicle.

Jason is new to the business, but you would not know it, based on his customer service skills. He was attentive and knowledgeable, without being pushy. He definitely made our car buying experience enjoyable, and would definitely recommend him to friends and family!

We drove from Vancouver to check out a vehicle that had been listed through the Carfax website. We met with Christian C. at the door upon our arrival. He had the vehicle that was for sale parked in the front lot for us to inspect. While we were looking the vehicle over, Christian went back inside the office and returned with a printout of the Carfax. When we indicated our interest, he offered a test drive. During the test drive, Christian was very helpful in answering all our questions and made us feel at ease. It was a pleasure meeting him. After we returned to the office, Christian had our trade in appraised. As the purchase process continued, we met Patrick A. (either the sales of finance manager). He provided us with a very fair trade in offer. While he did offer other add-ons, he did not pressure us to buy something that we did not want.This is the first time we have bought a vehicle form Royal Moore. My wife and I were very pleased with our experience. Unlike several dealerships we have dealt with before, we left feeling very good about our purchase. We never felt overwhelmed or pressured during the entire process, We appreciate the time and effort that Christian and Patrick took to make us feel welcome and for for insuring we were happy with our purchase.

I had great experience. It was the easiest car buying experience I have ever had. Thank you Paul!

Had a great experience with Sam as I was looking for an Acadia at the Royal Moore GMC Dealership. He went the extra mile to find me a great car as they were disappearing left and right. Unfortunately, another sales person sold the car online as I was waiting for it to clear inspection and become available for a test drive, before I purchased it. The floor manager (not sure of his actual title) was going to text me as soon as it become available after the required inspection - he said some time in the afternoon. As I was waiting for the text, I stopped by again later in the morning to see if it cleared inspection only to have the same manager tell me, oh it sold online, its no longer available. That was very frustrating. I am posting this 5 star rating for Sam. Please look him up at the Royal Moore GMC Buick dealership. He provided excellent service and deserved the sale today.

Ryker was very helpful & patient with my indecisive car shopping. He showed us 3 of the different vehicles that I was interested in. He provided us with information on newer aspects of the vehicles that we were unfamiliar with.It was a great experience & would definitely recommend Ryker & Royal Moore is youre in the market for a solid used vehicle in great condition.

I don’t really trust you or the Royal Moore Buick / Subaru or Royal Moore auto center period after what you did. So I will not be coming in again for you and the dealership itself have not been friendly or trustworthy. I don’t appreciate the attitude of your manager and his Try to be Authoritative ways. I will be taking my business elsewhere. I would not recommend you to anyone I now or trust . You guys really took advantage of me

Ryker was a great guy he was very helpful and answered all my questions was willing to work for me and made it a good experience

I purchased a Used 2017 Jeep Grand Cherokee and was very pleased with Our Sales Person Kameron Chetwood . He and everyone we we had the pleasure to meet was great and helpful making my buying experience easy.

Paul and Carlos were awesome everybody helped us from start to finish and were great thank you

Great team, Paul was great. Got the job done. Fast and painless.

Paul G was very helpful and patient helping us with our pre owned vehicle purchase, will definitely use Royal Moore in the future!

*Royal Moore pre-owned lot SE 44th Ave., HillsboroCalled about a certain vehicle and it was waiting for us upon arrival, so we test drove it. Before we pulled the trigger on a MAJOR purchase, we wanted to see what else we might be able to fit in (plus we havent done car shopping for awhile and wanted to see different models), so we wanted to see and test other vehicles. Sounds logical.After requesting to see other vehicles, they changed sales agents, and some other guy comes.out and says the other guy is on a phone call, and what did we want. Told him our wants, he goes back inside, comes back out and says sorry, we dont have anything else, so we said ok, thanks and left.Pretty sure they were going to make a sale that day from us, but due to the fact the first guy got tired of us or whatever, we left.Good thing there are other dealers. Hopefully our next experience will be better.

*Royal Moore pre-owned lot SE 44th Ave., HillsboroCalled about a certain vehicle and it was waiting for us upon arrival, so we test drove it. Before we pulled the trigger on a MAJOR purchase, we wanted to see what else we might be able to fit in (plus we havent done car shopping for awhile and wanted to see different models), so we wanted to see and test other vehicles. Sounds logical.After requesting to see other vehicles, they changed sales agents, and some other guy comes.out and says the other guy is on a phone call, and what did we want. Told him our wants, he goes back inside, comes back out and says sorry, we dont have anything else, so we said ok, thanks and left.Pretty sure they were going to make a sale that day from us, but due to the fact the first guy got tired of us or whatever, we left.Good thing there are other dealers. Hopefully our next experience will be better.

I was lied to and duped by the staff and particularly the manager and especially the finance manger. Salem men would not show me any vehicles because of a light drizzle. They are not trust worthy . I wrote a review before but they took it down. After I wrote theReview about my experience the manager from Royal Moore Buick sold me my car. I gave trust in what they promised and the manager called me and said they would not be held hostage from reviews …. Whatever that means. He kept talking over me and raising his voice on the phone. He told me to come back an they would sell me something new! OfCourse they would love to put meIn more debt. I will never go her again .

I typically consider buying a new car an adversarial situation. In all seriousness, I found my buying experience refreshingly unconfrontational. I believe I got the best price possible on a new 2021 Outback. Everyone I dealt with was respectful and, while working for the best interest of Royal Moore, willing to negotiate to the point that I was satisfied with the bottom line. Props to Johnny and Derek for being easy to work with. Really, if youre thinking about a new Subaru, check out Royal Moore. Better deal (at least for me) than that No Bull dealership.

Great experience with Gabriel Bolano. Easy and efficient process.

Had a great experience with Kameron at the used auto center. Was the easiest purchase ever! Will send all friends and family

Had the most amazing experience buying our new to us Honda Pilot from Cameron yesterday!He was a joy to work with!Will be recommending Royal Moore to our friends and family.

Ryker was great, made my experience good. Would recommend!

Great experience. Bought my used car for a great price. No hassle. In and out with a check in about 20min. Thanks Joey Soksodia! And thanks to David for reaching out to me about my car for sale.

I had a good and bad experience with this dealership. First, I inquired about a 2018 Toyota Prius Prime with them. I dont have the best credit in the world but with my partner as a co-signer we got approved with a pretty good rate. Taylor is a great sales person and she was awesome to work with and a great people person. Ronnie was pretty cool too.Where things went wrong was a week or so later after we had taken the car home. We received a letter in the mail from the finance company saying we were not approved for financing, that they had sent a counter offer to the dealer, which they declined. Well, this is a problem. Now we have a car and no creditor to pay for it. Back to the dealer we go to sign papers again, and the cool thing was they gave us another tank of gas. They sent us on their way.More weeks went by and the first payment due date is approaching. Another letter from the finance company saying we werent approved. Back to the dealership for a third time!I was offered an extended service plan for a little over $4,000 which I had declined the first time, but on the second set of papers that we signed we saw that the service plan and some VIN etching had been added to the paperwork. Im glad I caught this because the THIRD time I went back to the dealership, I told them to remove both of them, which they agreed to. I re-signed again, got another thank of gas, and got an even better monthly payment without the VIN etching and service plan.Im very happy with the car I purchased. When you go to buy a car, even if you decline something, read what you are signing VERY carefully. I never felt like they were swindling me but the issues of having to go back many times was somewhat frustrating as they are in Hillsboro and I live in Tigard.

Purchased my honda from Kamryn awesome dude!

Super awesome service from Kamryn!!! Thank you so much for helping me buy my first car, very appreciative!! I absolutely love it, thank you so much for all of your help!

Milei (sounds like Millie) knocked it out of the park with her exceptional quality service!! I hunted mostly low for a blue Prius Prime Limited, but I live in WA state where the plug in models are not available at all. After speaking with numerous dealers in Oregon I was ready to stick with my ride and wait. They were selling while i was negotiating and one even told me they weren’t doing “remote sales” right now. I got an offer on my trade in that was both acceptable and honored when I arrived. I was concerned about making the drive and having the car sell before I arrived, but was given the option to place a deposit to lock down the vehicle. She was super quick to answer any questions I had, address any concerns I had, and even took time to sit in the car with me and walk me through some of the features. This was the best dealership experience I have ever had and I would definitely recommend a day trip to Royal Moore Toyota for positive car purchase!! If you’re looking for a Toyota, call over and talk to Milei. She will jump through hoops to get you what you’re looking for!!

Never going back to Beaverton Toyota again! Royal Moore Toyota has amazing customer service. George got me in there quick and had a tech meet with me to discuss the problem immediately. They listened to what I had to say and Thomas was knowledgeable and receptive to everything. They fixed my problem and another that they found in a little over an hour and DIDNT OVERCHARGE. I am going to be going here for any services I need in the future. Thank you Royal Moore Toyota, Im all smiles. 🔥

My first car buying experience was amazing, thanks to Curtis he made me and my husband feel comfortable and he was very personable and great on making the whole process of buying as easy as possible. Thanks again Curtis!

Checked out several cars there over the weekend and man they have one huge used inventory and great prices!I worked with Leo Garcia and he was very knowledgeable and extremely nice. Something that’s hard to find now days.Great place. And recommend going there if you are looking for a car.

Recently I purchased a 2020 GMC Sierra 3500 HD from this dealership, it was a wonderful experience right from the start. The whole team from Mary to Tyler, Duane and the whole staff treated me with respect, courtesy and there was no pressure to buy. They answered all of my questions and have stayed in touch with me post-purchase to make sure that I have everything I need. Great work, Royal Moore Auto Center!!

Fast service - came in with what we wanted and got the job done.

I love the no pressure sales experience. Alejandro made sure we were completely satisfied with our choice, going out of the way to make sure we both found something that worked for both of our needs. Not an easy task. Couldnt be happier with our choice. The outstanding, unheard of, extended warranty that can be found only at Royal Moore drew us there after numerous glowing word of mouth reviews from many happy friends and family members. Its reputation is well earned. I couldnt be happier with the whole experience.

Spoke with an agent about a specific car. Gave all the info & vin # about the car.. I then drove from Portland to Hillsboro only to be told the car doesn’t exist.. the sales agent didn’t double check the vin, only assumed it was there.. poor attention to details here, I was offered a different car but they wouldn’t change the price even tho it’s a same type of car. Did not leave there happy.

Paul G is the best 👍🏻

They have nice cars but dont pay attention to when customers walk in

Andrez came out and helped us as soon as we pulled in and helped find the perfect car. He was funny and entertaining and made the car buying process enjoyable.

Kam made my buying experience so easy. He was very friendly, answered all of my questions and took the stress out of what has been in the past a long, intimidating process. Thank you Kam!

Sacramento worked his butt off to make things right after my last visit. They were able to provide me a loaner vehicle for the duration of my vehicle issues being diagnosed and serviced. He was very friendly, helpful, and when it came to explaining the vehicle issues they found as well as the costs associated with them. Although I did not complete all of the recommendations, they continue to make me feel like a valued customer and look forward to continuing my service needs with them.

Thank You for all your patience throughout our process of figuring out what vehicle fit us best!! We had a super great experience with Jerome, Bill and Dan!! These three were very patient and had great attitudes with all the changes I kept making!!

Wanted to buy a certain car. Struggled to get anyone to answer my questions and call back. Finally got help 5 days later. Car was still available & it went down hill from there the E350 4matic Mercedes was in service & they blew the motor but to oil filter not put on right. They put a used motor with no proof of mileage & where not capable of answering my questions. Buyer beware!

I bought a new 2021 Rav 4 LE today from Jordan !I am a repeat customer of Jordans ! Fast, Friendly, Knowledgeable service EVERYtime ! Thankyou so much !!! #RoyalMooreToyota

Truly appreciated how Delayne gave rapt attention to my wife and I. I especially appreciated how considerate she demonstrated concerns for our needs. Leo Burrell.

Alejandro bent over backwards to make sure the process was painless and fast! I drove down from Washington and he has everything waiting for me! Great service!

When I went to go pay my car off full in cash and canceled my gap before they never paid me over $695 that I paid for my gap.

Poor customer service and usual let me talk to my manager tactics but the manager refused to talk to us so we left. Take your business elsewhere, we did.

I had a wonderful truck buying experience with sales rep, Alejandro F. Its not often you work with someone that is no pressure and understands and is able to best accommodate the buyers needs. I

Today I took my new-to-me car in for my appointment to get my car door looked at. Ray Valero fixed it without me having to do anything additional. I also purchased my car from Royal Moore Toyota last month and they were amazing. Ray was my person who worked to get a great sales person. The sales person was Howard. Both Ray and Howard were awesome. Thank you for another job well done.

New service center is a big improvement. Staff is helpful and efficient.

Great service..thats why I go back every time for oil change for my trucks

Delaney at Royal Moore is amazing! She made sure I understand everything that is done on my car. She made sure that my car is working better then it has in years! I highly recommend Delaney, she has a customer for life. We will always ask for her when we take in our cars!

Drove my Toyota down from Alaska and was happy to find a dealer with quality customer service

I purchased an SUV recently through Royal Moore after finding it advertised online. I live in Colorado, but the folks at Royal Moore made the buying process easy. I worked with Andres (salesman) and Lee (finance)--they both were honest and down to earth guys. We arranged financing remotely, and a few days later I flew into Portland. We did the paperwork that day and I drove the car off the lot. It performed flawlessly on the 1200 mile trip back to Denver. A few days later I took it to our mechanic for an oil change. He said it was beautiful and I had found a really great deal. I had reservations about purchasing a car online and working with a dealership a thousand miles away, but it turned out to be a great experience. Two months later, I can confidently say that whether you live a thousand miles away or just across town in Portland, youll find a great deal and wonderful folks to work with at Royal Moore.

Greedy people who care only about making money, change prices often, most of the time up, dont care about their customers only profits, would rather leave there cars on the lot for over 120 days! In that time raising the price of the car I was looking at by almost $2000. Because prices fluctuate! Baist on Kelly blue book, they dont tell you much about their cars, for instance the one I looked at was a rental vehicle and was missing the tire and jack. Do your self a favor steer clear of these theives unless you want to get fleeced.

They did a good job with some routine maintenance this time. I admit, that even though Ive been going to them for years, Ive been on the fence lately. They seriously overcharged me the last time I was there, and its made me question their honesty. This time, things were back to normal, thank goodness!

The sales lady was nice. But thats about it. It took 45 minutes for them to find the car that I came to look at. I test drove the car. I asked them about the price and they said that they would not come down. The car was not perfect it has scratches and dings, it was a used car. The key was broken. They would not even come down $500 off the price. They acted like they were going to lose money if they did. I called first before I drove an hour and a half to come see the car. The sales guy on the phone told me, that if I show up they can probably talk price because it shows that Im interested in the car. So I just wasted 4 hours of my time. They could have sold a car if they would have came down $500. I wasnt even going to finance through them. Im already approved through my bank and all they would do is cut a check. Oh well.

Mary Osborn (sorry if I spelled it wrong) was very helpful!

Came to get my vehicle serviced because the check engine light was on. Staff were very friendly and knowledgeable. I was always kept in the loop as far as where my vehicle was at in the process. I had to come back for another appointment because they had to order the part. On my return visit I was told it would take longer than it did. Its great because I would much rather them over estimate then under.

Ryker is the best !!!

I was only going to leave a 4 star rating simply because of the amount of time it took, but when I look back on it with them being short staffed and the whole Covid thing, I really dont see how it could have gone any faster. Therefore I changed it to a 5 star.I bought my car on Sunday and worked with a salesman named Ryker. This kid was awesome! Hes young, laid back, soft spoken & not pushy at all. The complete opposite to what I was expecting. While we were looking & going for a test drive, he did little talking & let me ask all the questions. What he didnt know, he didnt try to BS me, he went and found out the answer for me. Hard to find these days. Anyway, if your headed to Royal Moore to look at a rig, give Ryker a shot. Hes a great dude.After looking for a year, Id like to take the time to thank Ryker and the entire team associated with my purchase!!! I finally got the car I wanted, and I feel like I got a really fair price!!THANK YOU EVERYBODY AT ROYAL MOORE!!!

Friendly helpful staff. Maintenance (service) done accurately and in a timely manner. They take Costcos 15% off of everything coupon. I have been in a dozen times over the last 4 years and never had a problem... will be going back for the next service.

Had a great experience with Jim Rutherford and the rest of the crew at Royal Moore! Couldn’t be happier with my purchase. Thank you all for your help. I highly recommend you visit them for your next car!

I went to the Royal Moore in Hillsboro and Mily was the one who helped my mom and I. She went out of her way to go far and beyond for us and helped me find a car for a first time buyer. She was patient and helped me looked at other cars and explained full details. She wasnt rushing me nor was she pressuring me and I appreciated that. I definitely recommend this place!

The staff is friendly and knowledgeable. The sales man that assisted me in purchasing my car was perfect. There was no pressure to purchase and he answered all questions. Thank you Michael Stocking and Royal More for a great transaction.

Great service. They are thorough. Knowlegable. Friendly.

Great car buying experience! Thank you!

I took my car in for service, it was quick and Reese went the extra mile. Staff is super nice and helpful! I will be back for my other service needs my WRX might need

We had the pleasure of taking our car in to Royal Moore about a month ago and Delaney took care of it. She was terrific! Her customer service was top notch, she is the reason we will keep returning!

I had the oil changed on my Corolla and the tires rotated. it was affordable in fast. I bought the car at Royal more than have always brought it here for service for a reason. George is a service advisor there and he is outstanding.

Stopped in to see the prices on Subaru Outlander

Date Car Purchased: Nov 2019We were so happy with the OUTSTANDING customer service provided by Bob Porter at Royal Moore Toyota, that when it came time for us to trade in our 17 year old 2002 Chrysler T&C, we particularly specified that we wanted to work with Mr. Bob Porter. Again, we had pre-selected 3 cars to test drive. Bob found 2 of them which we test drove, but couldnt find the 3rd one. While my wife & I were discussing which of the 2 to make an offer on, Bob disappeared for a good 30 minutes and then returned with the 3rd car !!! In the end we test drove the 3rd car and made an offer and closed on car#3. But for Bobs persistence, we would have had to choose between the 1st 2 cars we drove and having forever thought about the one we did not get to test drive. Thats a great example of going the extra mile to meet the customers need. Royal Moore dealership is great. The manager there plays fair, the cars are very fairly priced, and the dealership is clean, neat & efficient. So if youre looking to buy a car, go to Royal Moore & ask for Mr. Bob Porter to help you & you will be guranteed to be a happy customer. Thank you Bob & Royal Moore Auto Center !!

Fantastic customer service. Darwin was super friendly and helpful throughout they buying process. Would recommend again.

Very helpful sales and service staff not afraid to give honest answers to questions on which cars to avoid and which to look more closely at. Genuinely motivated to help the customer rather than make the best commission.

Great experience buying a vehicle. Sales and service staff were easy to talk to and helpful answering my questions. Great pricing and I did not feel pressured into the sale. Low stress environment and buying experience.

Good place with lot of different make in the same lot.

Nice dealship. Met an extremely helpful salesperson Julio. I wasnt there to buy a car just picking one up. Julio was very helpful locating the Toyota Highlander I was picking up. I thought to myself look what this young man did for me knowing I wasnt buying a car, can you imagine being fortunate enough to have him involved in your purchasing a new or used vehicle?🌟🌟🌟🌟🌟Thanks Royal Moore Toyota

Mr. Porter was so fantastic he was very knowledgeable and helpful in the car buying process. Unfortunately they didnt have quite what I was looking for. Best experiance ever though.

I live very closes to a Toyota service center, but will gladly drive to this location for all my services. I have always been treated with highest quality service and respect at this location.I purchased my Tundra at other store in my town, this was awful experience, and wish I would have purchased it elsewhere. My next Toyota I buy I will start at Royal Moore first.

Rachel is super awesome, personable, and will do everything she can to facilitate making your experience better! No one could wish for a more warm and approachable person in this business. I’d give six stars if it were possible. Seven!

Seriously, what an easy and hassle-free experience. I dealt with Derek Whitmire and Dave Cline. No BS just really easy to deal with. No sleazy car salesman techniques or pressure. Honestly could never t ask for a better experience. Would highly recommend friends and family to Royal Moore.

Always friendly. Fixed my tire for free..even though I came in without an appointment. Got me in quickly. Love these guys!!

Friendly, helpful staff in the service department and Reese is efficient and went the extra mile to help

It is a breath of fresh air to take our car to this dealership for service! They dont try to pile on services we dont need. The whole atmosphere is laid back and calm. Highly recommend.

I recently bought a new Toyota Tacoma at Royal Moore. Im really pleased with the entire process and I had a great experience working with the salesman Aws Khraisat, he is genuine, helpful and worked hard to get us a great deal! I dont normally make recommendations nor write reviews, but Aws deserves all five stars in customer service!Thanks Aws!

I would never ever go back to this dealership and I hope that anyone reading this review seriously reconsiders and runs the opposite direction of this place. Not only was I treated really bad, insulted, yelled at, called names, bullied, presented with misrepresentation of a legal document, high pressure to sign a document I didn’t have to sign and didn’t feel comfortable with, zero customer service, and the list goes on. I have a feeling this organization will be under investigation by the Better Business Bureau.

Car purchase went smoothly, like most any dealer selling you a car! The service then dropped off after we had already made the purchase. During the sale, we were talked into getting an extended warranty that was no hassle, and could be cancelled for a full refund within 30 days. Spent 2 weeks calling and emailing trying to get the warranty cancelled, however no one responded back. Avoid this place if possible, they are still an old school Haggle type of dealer, of if you cant then opt to avoid any extras they try to sell you even though they say you can cancel any time.

I had a terrible experience at Royal Moore. I went to view a car and test drove it. They went over financials (even though I was already pre-approved for a loan through my credit union) and they literally had us sitting there over 2 hours waiting to hear about payment options. After so much time sitting there we decided to leave and have them call if they figured things out. I didnt hear back so I called the next day to check in, a few hours later I made contact and heard someone else just signed on the car and were purchasing it (at this point I was not sold on the car so I wasnt upset). However, the very next day that same car shows up with a new listing for $500 more, LOL! Shady business practices. The salesman, Christian who helped me was friendly, I do not have hard feelings for him since hes just trying to do his job. But we met the sales manager and did not get a good first impression from him, he had more of the shady salesperson persona. Upon reading through their reviews on different websites it looks like I was right about him. I would not recommend Royal Moore.

Great customer service! I thought Travis was very helpful checking me in. The cashier ladies was friendly and helpful.

Good honest people. Met Daniel the sales Manager and Jim a salesman who took me around the car lots.Got immediate quotes and Daniel showed me the comparison of their new car pricing to used pricing. New is a no brainer due to all the manufacturer givebacks. My wife ended up purchasing from another dealership but Daniel ....and Jim reviewed the deal confirming she got a fair shake. I am so impressed with Daniel and Jim I wil be purchasing our next Subaru from them in a few months

Delany is the best! She is a hard worker and really cares!

We were in on 4/12/19 to look at a 2013 Nissan Sentra for our daughter everything went fine until 4/13/19 when they sold the car to someone else when our deal was still going. Be careful buying from Royal Moore.

All I have to say is wow what great experience it was to work with Rachel and her team. This is hands down the best dealership around!!!!

Fantastic experience. Friendly, courteous helpful staff. Thank you all very much. You made buying our CX 9 fun and enjoyable!

Sales piece was great. 1 1/2 hour wait to meet with finance was frustrating.Love my new car.

We were looking at a high end Sienna and spent over 45 minutes in the showroom. Not one salesman approach us or even greeted us. There were 4-5 sales men around us and not one made eye contact or even asked if we need help. I WOULD NOT RECOMMEND GOING TO THIS TOYOTA DEALERSHIP. If I could give zero stars I would, there reply is automatically generated and is not a true reply.We went to Beaverton Toyota and purchased a 2018 Limited Premium Sienna.

Rachel is the best salesperson Ive ever had the pleasure of dealing with.

We have bought 2 vehicles from here and because of the service department and there countless issues weve had. From smashing our hood with another car on a lift to forgetting to put air filter and countless other things we will not be buying another vehicle from royal moore!

I went to look at a new car and Rachel was incredibly sweet and helpful. Buying a car is stressful, as a single woman I was afraid of a pushy salesperson. Rachel made me feel like I was shopping with an old friend. When I’m ready to pull the trigger, I’ll definitely come back to her

Delaney is such a great worker! She is someone you can trust and gets the job done right.

We were very pleased with the transaction we had at Royal Moore Auto Center. Bian Shangle responded to our phone inquiry in the morning and by noon we were buying the perfect vehicle for us. Patrick helped with financing. It was a very good experience for us.