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Hillsboro Vision Clinic
5317 E Main St, Hillsboro, OR 97123, United States
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Hillsboro Vision Clinic
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Tr
Review №1

Great experience! Have served my family for many years with caring and amazing service. My most recent experience gave me additional education on the changes my eyes are going through. Their technology and screening are top notch. Everything we need in one location.

Fo
Review №2

Any medical practice is only as good as the reception - and most likely the reception is very indicative of the Doctors attitude in the practice as well.They would not let us know if the staff and doctors in their clinic are vaccinated amidst a pandemic, due to Hipaa- its a medical practice where they deal with patients 10 inch away from ear/nose/mouth, and they say they cannot say if the staff is vaccinated??!!Anyways, like I was told by the Manager there, I have the right to refuse their service when they refuse to say if they are doing everything they can to protect my family from Covid19. So yeah if pandemic/vaccination etc are your expectations, please do not waste energy with this practice

Al
Review №3

I had an awesome first experience at Hillsboro Vision Clinic. Everyone was friendly and professional, and on-time. The office is lovely and its in a really convenient location with easy parking (which I appreciate). I saw Dr. Drew, and he was awesome. Easy to talk to and made the whole visit a breeze. As a side note, the staff was great at communicating about insurance and co-pays well before I was checking out which was awesome. Overall, I give the whole office a 10/10!

Li
Review №4

As always, my visit was pleasant. Everyone was friendly and efficient from when I came in until I left after my appointment. I only waited 5 minutes when the technician lead me to the testing room, it was quick and we’ll organized. Dr. Perry always knows how to resolve any issues and explains thoroughly all of the testing results and makes good decisions and recommendations for my eye health.

We
Review №5

The staff at Hillsboro Vision Clinic was great! Upon arrival, we received a warm greeting and clear instructions for our visit. After completing paperwork, we were promptly taken back for our exams. The staff took the time to explain each test and how it would ultimately impact a potential vision prescription. After tests were completed, we received an honest recommendation and were advised the glasses were an option but were not necessary. The staff took the time to explain how benefits would be applied to the glasses we chose and clearly broke out the expected cost. They even asked to hold off on charging for a specific pair of glasses until they could confirm that the appropriate lenses were available. I sincerely enjoyed the interaction with the entire staff. I would absolutely recommend Hillsboro Vision Clinic to my family and friends.

Ma
Review №6

The clinic is an awesome place to get your glasses. Dr Andresen explains everything in easy to understand language.

Ti
Review №7

Three weeks ago spent $167 for eye exam. Need prescription glasses for work. Ordered pair with side shields, which have to be permanent.Went in today. Glasses not what I ordered nor was prescription correct. Glasses made everything look odd shaped. Hard to explain.Find another place.

Jo
Review №8

Excellent experience from the moment I scheduled the appointment,when dealing with the front desk, getting all the vision tests, to the doctor being honest, and saving me money by not subscribing glasses when glasses were not needed.I couldnt be more pleased.Thank you to all the staff, I will definitely be saving their number for any future needs.

Me
Review №9

Love coming here!!! The staff is very caring and knowledgeable. Dr Drew answers all questions and is so patient and kind. The rest of the staff took amazing care of both me and my husband patiently helping us to find glasses to suit our needs. Thank you all!!!

Al
Review №10

I have been taking my family to see Dr Andreason for years here. He is so patient and kind. Were in town for a few weeks, from a large cross country trip but my daughter forgot to pack her contacts. I called Hillsboro Vision Clinic to see if I can purchase an emergency pair. They said no, theyre not sold superately like that. The kind lady atthe front desk took the time to check if they have spares and they found a pair and gave it to me at no cost!! Im so relieved my daughter can now see comfortably. I highly recommend this place to anyone - theyre clean, kind, patient and well stocked!!!

Ma
Review №11

Best eye care in town. The staff is all wonderful, kind, efficient and skilled. The frame selection is amazing and the pricing is competitive with other local frame sellers nearby.

Tr
Review №12

I simply can’t say enough nice things about this place. Every single aspect of our experience was exceptional. When making our appointment, Kat was efficient and delightful. Even the reminder call was super friendly. When we walked inside, we were greeted by several front desk ladies, all very pleasant and welcoming. My first child was taken back for eye testing by Faith and she was so warm and friendly with our little guy. She made all the big and intimidating machines actually fun for him and took the time to explain their names and what they do. When Dr. Drew came in he was everything I could hope for in a doctor— friendly, professional, knowledgeable and really took the time to answer all of our questions in a calm and easy to understand manner. While son #1 was finishing up, Faith did the testing on son #2. Dr. Drew then started the exam for our 2nd son, seamlessly transitioning from son #1 and #2. When both exams were down, he brought us out and personally introduced us to Amy who was there to help us pick out their glasses. In this day and age of feeling more like cattle being processed often caring only about if a child’s mask is on correctly, being barked at and treated like a number, this Hillsboro Vision Clinic stands head and shoulders above the rest. What a breath of fresh air. And I mean that literally for me because I have breathing issues and they accommodated my face shield whereas some places don’t — even with a medical exemption from a doctor. Instead, every member of my family was treated with dignity and respect. I LOVE this place. I just wish everywhere had such high standards. THANK YOU FOR SUCH AN AMAZING EXPERIENCE.

Ka
Review №13

As always they are fast, friendly and so completely helpful with my glasses choices and explaining my coverages. My whole family loves going here for our needs.

Ca
Review №14

Everyone at this clinic were so welcoming and nice! I got great information from Dr. Drew Perry and he addressed each of my questions and concerns with detail providing helpful solutions for the issues I was having. They have a great selection of frames and the girl helping me went above and beyond showing me a variety of frames in the style that I described instead of just having me browse. I highly recommend this clinic to anyone needing eye care, they are wonderful!

De
Review №15

We arrived early and you worked us in. We travel over an hour since buying a new home, so it is hard to judge time due to traffic and delays. You all are very professional and friendly. Dr. Kenyon is very efficient and tells you exactly how your 👁️ sight is. A young man, I think his name was Andrew did the pre-exam. He was so polite, friendly and also efficient. The whole staff gets A+ from us. We wont go anywhere else.Em and Debbie Weeks

Cy
Review №16

Dr. Mathew Perry has been my favorite optometrist for a couple decades. Kept me seeing well, got me through one cataract surgery, eye bugs, and dry eye problems. Hes always pleasant and knowledgeable. Im hoping he doesnt retire any time soon.😉

Ab
Review №17

The staff was helpful to do all the initial tests before I was attended by Dr Toby Andreasen. He was quite attentive to my details and friendly. Overall, a five out of five experience visiting this clinic.

Ci
Review №18

This is a very pleasant and efficient office.i was on time and they were on time. The exam was thorough and informative. Thank you very much for your care 😊!

Br
Review №19

Punctual, pleasant, positive and professional! I’ve had a few appointments here and done both glasses and contacts. I have been thoroughly happy with my experiences. I’m even taking my four year old next week!

Je
Review №20

Had the best experience for my eye appointment! From when I walked in, waiting time was so fast and I was attended by such friendly staff! The doctor was super kind and helpful and overall just great customer service!

Mo
Review №21

Everyone was very kind and thorough..I truly felt that Dr. Toby A cared and was genuine

Sh
Review №22

This was my third visit to Hillsboro Vision and I find all the Doctors who’ve worked with me all of the Assistants wonderful. Professional, knowledgeable, welcoming and friendly. I highly recommend this facility.

Ly
Review №23

Always friendly and personable staff! Helpful in working with insurance and ease of ordering with them. Would definitely recommend 👌

Sa
Review №24

Very professional staff. We’ve been with HIllsboro Vision Clinic for more than 5 years and have always been happy with them. Doctors are all very knowledgeable as well as helpful.

St
Review №25

Dr Perry was very thorough and informative — he helped me decide on the best contacts for the price that worked best for me. The staff helping me pick out my new glasses were prompt and had such positive attitudes :-)

Ni
Review №26

They are best of the best!For someone with critical vision needs, they know their stuff and give great recommendations!Dr. Matt Perry is the best according to me.I have been with Hillsboro Vision Clinic since 2014 and this is my go to place for all vision needs in my family.

Sc
Review №27

Great place! Everyone friendly and helpful. Good glasses selection too. Staff very good and thoughtful with the tests. I saw Dr. Matt Perry and his son before and both great and really helpful and take awesome care of my eyes..

Br
Review №28

I had an issue with a pair of prescription sunglasses. Hillsboro Vision was willing to work with me to resolve the issue. It was nice to see a company that cares about their customers satisfaction more than making a few dollars.

Ka
Review №29

All staff is welcoming from the first step in, until the final process. No question goes unanswered. I feel completely taken care of. Amazing glasses selection too. This was my second time in the clinic for my yearly eye exam. And Dr Toby Andreason remembered specific details about myself. I never feel rushed, all employees are welcoming, personable, and more than happy to help. Eye health is so important. Entire families can be taken care of at Hillsboro Vision Clinic!!!!

Ch
Review №30

I would definitely recommend Hillsboro Vision Clinic. ALL of the staff was super friendly and helpful. Dr. Perry was great and super knowledgeable but also able to simplify explanations! Definitely was one of my best experiences I have had at an eye doctors office. It truly felt like they all go above and beyond for a great experience for patients.

Ka
Review №31

Wonderful vision clinic. I’ve been going for 20 years. I live in NE Pdx, but it’s worth my yearly drive. 😎🤓

Ta
Review №32

I had a great experience here. The entire staff made me feel welcomed and comfortable during my visit and everyone was so knowledgable and friendly. Im really glad I switched to a clinic where patient care comes first. They also have a fantastic selection on stylish glasses! Highly Recommend!

Li
Review №33

Great staff. Extremely professional clinic. Dr. Perry is the best. He takes the time to discuss results with you in a kind and respectful manner

Ge
Review №34

I came in with concerns with new black dots in my vision with my left eye. Dr Andreasen performed a through eye exam and found my aging eye health was good. Dr. Andreasen and support staff were caring and professional. I highly recommend Hillsboro Vision Clinic for your eye care needs.

Ke
Review №35

Dr. Perry is great. Him and his staff were very through.

Kr
Review №36

I hadn’t had an exam in three years due to COVID and my schedule. Decided I was due and got on their website which is super simple to navigate. Had an appointment within minutes for my preferred time! Showed up and was immediately checked in, no wait! Went right into the exam rooms and got my tests done and was out before I knew it! Everyone is friendly and professional, I definitely recommend this place!

Je
Review №37

My children have been seen here for about six years. The staff is always very friendly and professional. They are so patient with kids of all special needs and ages. We have always felt heard and well cared for. They are extremely knowledgeable, and very good with educating the patients in a clear manner.

Ma
Review №38

This is a wonderful clinic. My experience has never been anything but amazing. Everyone has been so professional and helpful. I had issues with my new insurance and they were so accommodating in helping me get to the bottom of it.

Sh
Review №39

I bring my whole family because all of the staff are so warm and welcoming. They really listen to you and make you feel at ease. The facility is very clean and safe.

Gr
Review №40

I was quite impressed by the reception and the testing. I believe this will be my eye Clinic. Keep doing good to your patients.

Me
Review №41

They are so friendly and nice. They always work you in for appointment when you have to see them medically, I hurt my eye. Thanks.

Ti
Review №42

They are always nice and friendly.

Br
Review №43

The attention and service I received from the staff and from Dr. Kenyon (the doctor I have seen) is encouraging and heartening. I have heard from friends who are patients there similar compliments about Hillsboro Vision Clinic. This is in contrast to my last regular optometrist who seemed to have a rather condescending view of me as a patient. Im quite glad to a patient of Dr. Kenyon.

Re
Review №44

This was my first time at the Hillsboro Vision Clinic. I was very pleased with the care I received by the doctor and support staff. And I felt very safe in terms of precautions taken in this time of Covid!

Da
Review №45

Great helpful staff. Organized and thorough covid protocol. Doctor went above and beyond to explain process, findings. Nice selection of glasses. A bit spendy.

Li
Review №46

These guys are awesome! Always friendly, professional, and conscientious. Dr Matthew Perry doesn’t ever act like he’s in a hirry and he doesn’t even flinch when I ask ridiculous questions.

ET
Review №47

I have been going to Hillsboro Vision Clinic since 1988 when I first came to Hillsboro/Portland.Dr. Matthew Perry and his staff are *excellent.* Not only for their professional level of care and attention -- but a willingness to understand your needs and how best to meet them.I *HIGHLY* recommend Dr. Matthew Perry for his knowledge and experience ... and the entire staff at Hillsboro Vision Clinic for their attention to detail and level of caring and support. - RandyB

Mo
Review №48

First time patient recently. I chose Hillsboro Vision Clinic because of their high Google rating and my expectations were exceeded. The front desk staff, technician and doctor were all top notch, very professional and courteous. Their covid-19 measures were exemplary. My eye issues were solved and I couldnt be happier. I will be a permanent patient at this clinic, as will my family.

Sa
Review №49

Thank you to the Hillsboro Vision Clinic! I have been a patient there for many years and continue to return even though I moved out of Hillsboro. This is because I really enjoy being a patient of Dr Andreasen and everyone on staff is so nice and helpful. Ive even had issues before where I had to get advice over the phone vs. having an appointment, and it was a relief that they were able to help me over the phone with my eye issue and all I had to do was buy OTC allergy eye drops. Also! Every time I have an appointment, as a contact lens wearer, I am leaving with a fresh pair of contacts. Thats awesome! Overall great clinic, awesome stuff, and I will continue to return!

Da
Review №50

Friendly staff, great overall experience!

Ma
Review №51

I always receive great service, and everyone is friendly and knowledgeable.

El
Review №52

I brought my daughter here for her first eye exam when she was less than 1 year old to see Dr. Kenyon. Dr. Kenyon was so kind and gentle with my daughter and she also took the time to explain everything to me and give me tips of what to watch for at home (I have great vision so everything is really unfamiliar). The only disappointing part is that I moved away so we can’t see her again. If I ever move back, I wouldn’t consider going anywhere else!

Wh
Review №53

Ive been coming to Hillsboro Vision for a number of years now and theyve never failed! The service is great from the moment you walk in the door, to the day you pick up your glasses. They listen carefully and do whatever they can to ensure youre taken care of! Thanks!

Je
Review №54

I was ten minutes late but they didn’t treat me like a criminal for it; it was nice to have that experience in the age of Covid. Everything was clean, everyone was able to socially distance really well, and I felt like the exam was efficient and they made sure my questions were answered. Dr. Andreasen was super nice and made me feel comfortable. Bailey was fantastic out front! I told her the general style I was looking for and she starting pulling frames for me to try! She’s great at picking flattering styles for your face and found me a great pair of Ray Bans. I’ll be encouraging my coworkers to check them out.

Li
Review №55

My appointment was smooth and easy. The people were very nice. I will go back.

Ju
Review №56

Had been looking in the local area for an eye clinic/optometrist. Had the pleasure of seeing Dr.Perry here at Hillsboro Vision Clinic. The entire staff was very friendly and helpful as well as made going through insurance and submitting my rebate extremely simple! Highly recommend Hillsboro Vision clinic. - JL

Nf
Review №57

The lady that helped me pick out my frames was so patient and helpful. Highly recommend!

Al
Review №58

Great staff. Very professional and nice.Easy to get an appointment.

Sh
Review №59

As always, the staff is very upbeat and helpful. I love this office

St
Review №60

Always a great and friendly staff. Easy to work with.

Bi
Review №61

Very helpful and friendly staff.

da
Review №62

It was my first time to the clinic, but I was treated like I had been going there for years. Everyone was sincere and made my visit effortless.

ca
Review №63

Great doctor and great selection of glasses! Really friendly staff and professional!

Me
Review №64

We won’t go anywhere else!

Br
Review №65

Friendly staff and clean and comfortable facility.

Ba
Review №66

Everyone friendly excellent service 👌👍

Am
Review №67

Quick eye examinations and the doctor explained every report in detail. Overall a very good experience.

AD
Review №68

Very good customer care!

Be
Review №69

This place is amazing. Friendly staff, clean environment and a wide range of eye glasses to choose from.

Di
Review №70

Great service, friendly staff! Would recommend!

JM
Review №71

Professional, attentive to individual needs, and clear in communication. Dr. Rachael Kenyon has been a good Dr. to work with as her skills are excellent and she is wonderful at communicating clearly technical details during examinations. Dr. Kenyon always takes the time to answer all my questions.The staff are great at providing the best outcomes for me. They have gone above and beyond each year with assessing my insurance benefits and finding me the best solutions. I appreciate that they have Maui Jims sunglasses and that I can get the frames and rose lenses that I prefer.I would highly recommend them.

Je
Review №72

Very nice

Pl
Review №73

Got an eye exam... Just needed reading glasses after all these sales !! :). Good job HVC

Tr
Review №74

I saw Dr. Perry. He was great, really took the time to examine my eyes and find the correct new Rx. He explained everything well and gave me a good idea of what to expect in the future for my vision. A staff member went over my insurance coverage with me and I decided to get my frames there. The staff really went above and beyond to help me find a pair of frames. They closed just a few minutes after my eye exam. But they let me stay and 3 staff members helped me pick a pair of frames. They were super helpful! My glasses were ready in just a week. I love them and have already gotten used to the progressives. A great experience. They do not have a huge selection of frames. So if that is important to you you may decide to get your Rx filled elsewhere. But the exam is really well done.

Sh
Review №75

This is the best experience I have ever had at an eye clinic. You guys have made a patient/customer for life!

To
Review №76

Very up front, great staff

Pa
Review №77

I have been going here for about 15+ years now. I have watched them expand their building, selection of eye wear, and their staff. I love the fact that they stay open later so those of us with busy work schedules, can still get quality care after hours. Dr. Matthew Perry is wonderful, knowledgeable and patient. You can ask him anything, and he will take the time to explain it in easy to understand language. They always seem to have some new equipment that takes a better picture of my eye, which is really cool in high resolution. The staff is warm and friendly you just never feel stressed when you are there. Their selection of frames also seems to grow. Paul is very helpful in selecting just the right frame for you, and can explain all the options as well. Carol is great. I think she keeps everything running. She keeps me reminded about my appointments, as well as being able to tell me if Im going to look good or not with my new frames. This is simply the best place to go in my opinion.

Do
Review №78

I recently changed eye doctors and went to Hillsboro Vision Clinic for the first time a few weeks back. I saw Dr. Andreasen and he was very warm, personable and I never felt rushed or like I was in the middle of a cattle call. He answered all my questions and had the insight to ask me if anything has changed in the last few years in terms of my eyesight and my day-to-day activities. I realized that I started reading sheet music a year ago and struggle to read it. He wrote me two prescriptions and I decided to buy separate glasses for the piano and general reading. I received my glasses today and they are perfect. Amazing difference and my quality of life just improved. The opticians were great too in terms of selecting frames and fitting. Bravo guys!

Va
Review №79

My son has anxiety issues and has a difficult time making decisions, especially in an office situation. The staff is incredibly patient and helpful. They went well out of their way each time we visited the office (6 times in as many weeks) to help him find the best frames even with all of his pickiness. The doctor was very calm and understanding too. Such a pleasant experience.

Co
Review №80

Couldnt be happier with the service I received from the Hillsboro Vision Clinic and Dr. Drew Perry. Very helpful and transparent with pricing and super friendly office staff. Dr Perry is clearly an expert optometrist. Ill be back next year!

Pa
Review №81

Awesome, most efficient and friendly!

P.
Review №82

Without a doubt, all around the finest of eye care staff and facility I have ever had the pleasure of being welcomed to and cared for by. A staff and facility worth traveling the extra distance to just to be really cared for and treated as a loved one! Better eye care is just not possible!

MJ
Review №83

I have been seeing Dr. Perry for almost 9 years now. Their online appointment reminders are nice. I never miss an appointment. The staff are friendly. Office is very clean, great location. Dr. Perry has been there for me through my lasik surgery as well, very easy to talk to. He is always on top of what my insurance can offer. I highly recommend!

j
Review №84

The folks at Hillsboro Vision Clinic are very professional, knowledgeable and super nice. I had the last appointment on a Friday, with snow in the forecast. And while I’m sure the staff were anxious to start their weekend, it did not show. They were very patient and spent ample time explaining my exam results, what my insurance will cover, and assisting with the frames selection process. I highly recommend Dr Mathew Perry and his skilled staff.

Ke
Review №85

My wife and I both went here for our eye exams. We saw two different doctors, and they were both amazing - very professional & patient.The office & optical assistants were all very nice too - explained everything, and didnt mind repeating when asked to.Just overall a very pleasant experience.Very well run practice, and I wish all the other medical practices could be like them.

Ka
Review №86

The staff here are very friendly ☺️

Mi
Review №87

Superior service and a great provider

Me
Review №88

Everyone here is incredibly nice and patient. Dr. Drew is awesome! I recommend everyone to go here as I wouldnt go anywhere else!

Ha
Review №89

I have never had a better experience at a vision clinic. This place is wonderfully friendly, helpful, informative, and efficient. I will be recommending this place to everyone!!

Ji
Review №90

I was seen promptly at my appointed time. Dr. Perry took time to answer all of my questions, in language that I understand. The other staff were friendly and efficient.

Sh
Review №91

Great and friendly staff. Dr. Matthew Perry explain everything about the results of the examination. The help I received for picking out glasses was also friendly and helpful. Definitely would recommend this office.

Ra
Review №92

Great place. These folks will bend over backwards to help you. I had a vacation coming up and they did their best to get me sunglasses before my flight. Theyre a little spendy here, but they have a huge selection of frames, lenses, and coatings. Ill be coming back for sure.

Ra
Review №93

Always very friendly and professional.

Su
Review №94

Dr. Drew is amazing and so are the rest of the people that work there. I am not going anywhere else again. Thank you for the care and follow up.

Da
Review №95

Me and all of the glasses wearers in our family have been going here a few years now. They are always super friendly on the phone, answering right away, calling back and following up with questions weve had on appointments. Great customer service all around! Would recommend to anyone whether you want a checkup or already wearing glasses.

Ma
Review №96

I had two separate breaks and a lens chip on a pair of glasses I purchased here two years ago. I mentioned my concerns about the manufacturing quality of the brand of frames and Paul at Hillsboro Vision Clinic called the manufacturer himself to investigate. The manufacturer acknowledge known poor quality in those frames. Paul told me I could pick out any new frames I wanted and he would replace them for FREE. He got my new lenses into the new frames in just a few days and I’m feeling great in my new glasses. Thanks, Paul!

na
Review №97

Ive been going here for years, and have always had good experiences. However, during my last trip, I never got a call when my glasses were in and had to call myself to find out that they were ready. When I got there, the technician who is meant to adjust the frames to sit properly didnt really seem like he wanted to help me, and rushed the consultation. He would only adjust things upon my recommendation, which seemed weird considering hes the professional in the situation. It was odd, considering Ive always had positive interactions with many of the employees during my years coming here. Still, the best vision place Ive ever been to by far.

Re
Review №98

Great eye clinic! Rachael was very thorough with exam and made sure everything was understood. Very personable and took time. Didnt feel rushed. Very clean office too. Ill be back next year!

La
Review №99

The customer service of this team is phenomenal!

Tu
Review №100

Love this office! Prices are fair, its clean, very professional. Dr Perry is a rock star, he explains things very clearly and does not oversell. When picking out new frames no one hovers but, when you ask for help they are there. Great selection of frames too!

Information
32 Photos
100 Comments
4.7 Rating
  • Address:5317 E Main St, Hillsboro, OR 97123, United States
  • Site:http://hillsborovisionclinic.com/
  • Phone:+1 503-648-5522
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:7AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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