Spent all day at other dealerships, we got here & Sam was extremely helpful! He genuinely spoke with us about what we were looking for. He showed us what we wanted and had all the information for each truck available quickly. We appreciate the no pressure environment we got from him. Will definitely recommend him to our family!
Jonathan provided great customer service and answered all of my questions. We were happy that Royal Moore Mazda was able to work with us to get the deal we were looking for with the car payment and trade in value of my car. This was our second time purchasing a vehicle from them and havent been disappointed yet.
Had a FABULOUS experience buying my 2021 CX-5!! John Raptor was my very nice and knowledgeable sales person and Dan was also great! They both listened to me and took care of what I needed! Thank you SO much!!!
I came in to look at a used car from inventory. When I arrived I found that the car I was interested in had been pulled to the front of the lot. I was able to take a look on my own, no one hovering the instant I got out of my car was nice. After a few minutes the salesman came out to answer questions but again, no pushy behavior. Sam was very professional through the process with a genuine concern for transparency regarding the vehicle history. I didnt need to ask about Carfax, it was given and any questions regarding mechanical concerns were easily answered.I would recommend this dealership. The staff are respectful, not pushy, knowledgeable and you wont end up in an uncomfortable sales pitch.
I had a great experience replacing my car at Royal Moore. Sam was one of the absolute best car salesman I have ever dealt with... it almost seems like an insult to label him car salesman 😂 He was interested in understanding what I was looking for and did not try pushing me into whatever needed to be sold. I was also impressed with the financing department, which was so much quicker than the glacial pace I suffered through during my last purchase. In the end, I drove away with a quality used car at terms I am very happy with.
I worked with Johnny and was very pleased with my experience. I came in to sell my car and he was very communicative throughout the whole process which was very helpful for me since I didn’t have much knowledge about the whole thing. He was very professional and efficient. I am very glad I got to work with him. Definitely ask for him if you go to Royal Moore.
Sam was great! He answered all of our questions and helped us find the perfect vehicle for our family! Highly recommend working with him!
Jonathan B. did a great job keeping the process moving and keeping us up to date. Good conversation and personable. 🙂
I followed my sister to look for cars and had a great experience. Elizabeth Butler was very knowledgeable and very patient with us while we looked at multiple cars. Happy to say we found an amazing car and my sister is super happy. So glad we came to Royal Moore Auto.
Wonderful service from Taylor, Daniel and Nate. Kind and nice to chat with. Knew what they were doing and got us in and out and we were very happy!
Ever since arriving to the dealer Alec was of great help and welcomed me and my friend with open arms and really to show us all the options of the cars we wanted to see and was very nice to answer everything.
I would love to come back to this dealership! Alec was very knowledgeable about the Mazda CX-5 and helped me eliminate other options to help me find the right car. I very much appreciate his kindness and service and would love to work with him on my next car purchase!
Came in to test drive a Lexus and worked with Jonathan who was honest, and straightforward throughout the entire process. So much so that when he printed out the car fax we discovered that the vehicle had some moderate damage reported. I am truly grateful for the honest integrity that he and Royal Moore stands for. We have now purchased two vehicles from them. If you are looking for a new vehicle go check them out. 😁
Worked with Elizabeth. She was incredibly detailed in the features of the CX-5 I was looking at. You can tell how much she cared about what I cared about in a car and what I was looking for. All my question were answered clearly and with all detail needed. Highly recommend meeting with Elizabeth if you’re looking for a new car!In addition I met with Jason who helped to clearly define payment structure and total cost. Everything was clear, concise, and transparent.Thank you both!
Alec was incredibly attentive and professional. He clearly does his research and knows the right information to share. I appreciated that he didn’t bore me with extra information I don’t care about and instead was intuitive enough to give me just enough to feel confident buying a car from Royal Moore. They are lucky to have him!!
Recent stopped in to check out a new Mazda, Megan is a wonderful salesperson to deal with. Not pushy at all, very patient with me and my wife. She was able to find us exactly what we were looking for.
Alec Ebert helped me really good choosing the right car for me, showing me a lot of choices and giving me advice about cars.
I had a great experience with Elizabeth Butler she really let us look around at all the vehicles and I didn’t feels super rushed. Found the car that fit me and my needs. Thank you for an amazing experience.
Awesome! Good communication! Answered all of our answers and doubts we had💯We Really appreciate individuals with good work ethics like Johnny Chavez, good vibe btw🔥💯
Alec was very knowledgeable and personable in helping us find our new car. He even let us take it home overnight before we bought it, to make sure it was the right fit. We would definitely recommend anyone in the market for a new vehicle come to see him, especially local Hillsboro folks :)
Megan was great, very helpful and exceptionally kind. Took her time showing me vehicles to help figure out which one would work best for me. Im very happy with my experience and will be back soon insisting upon working with her once I make my decision!
Johnny was extremely helpful, I did not go to the dealership to buy but rather sell my car. He treated me with respect and was helpful through the entire process! Shout out to Royal Moore👍
Royal Moore Mazda seems to be a great place to work! Alec and his finance manager Nate were very helpful in making my car purchase smooth and quick. I look forward to purchasing my next vehicle here!
Great experience with Sam! No pressure! Great treatment
I had the pleasure of speaking with Megan on the phone regarding some things. Polite, professional, and had answers to every question I had. If you need anything from Royal Moore ask for Megan.
Tyler Jones is the person that you want to ask for! He listened to our needs and helped us find the perfect car! I would definitely recommend buying from this dealership! Best experience ever! Don’t forget to ask for Tyler Jones!
Elizabeth was great explaining everything about the vehicle and the buying procedure. Enjoyed talking to her and thanks Elizabeth for being nice and answering the questions we had. Also, appreciate you trying not to push us in to anything and letting us decide what we want.
Alec was super helpful showing me Mazda’s at the dealership. He was friendly and knowledgeable. He wasn’t pushy at all and he didn’t pressure me to buy. If you come here ask for Alec!
Jonathon is awesome. Thanks for great customer service!
Purchased our CX-3 from Royal Moore in 2019. Recently, we stopped by to see about trading in our CX-3 for a CX-5. While providing our info to the salesperson, she let us know that my husbands info was entered into the system as Peewee. How unprofessional to mention that! I would have kept that to myself if it were me. Then, after waiting quite a while for them to get the KBB value on our vehicle, they finally brought us the numbers. They valued our vehicle thousands of dollars less than the KBB value. Upon leaving I asked for our KBB report. Once the sales manager saw I had the actual trade in value in my hands only then did he bump up the value of our trade in. Shady! By then, it was too late, they had lost our trust completely. So happy to have gotten our CX-5 elsewhere! I have now been trying to get in touch with someone to assist with a question re a refund we are due for the GAP coverage to no avail. I would not purchase from this dealership.
Alec Ebert made the tedious experience of car shopping enjoyable. He was very knowledgeable, and more importantly, took the time to listened to what I wanted. I appreciate the patience he had with my anxiety about such a big purchase. It was a positive experience all around.
I personally would not come back to this dealership. It was good customer service while looking at the car. I decided to purchase the vehicle. It has took 5 days to get my car delivered. The dealership and detail shop have poor communication about timeframes. This has just been a very poor experience. I was not offered any apology for the delay. I had to ask for some sort of compensation. I understand the pandemic has caused delays and so forth. But the lack of communication has been so off putting I don’t even want to do an oil change here.
I worked with Alex Ebert who did a great job of answering all my questions and provided a thorough walk-thru of the vehicle. I was very pleased in my interactions with Alex and would recommend working with him if purchasing a car through Royal Moore.
Paul Diego was a pleasure to work with. He quickly found exactly what I was looking for, intelligently explained financing options and quickly finalized my purchase. They delivered my new truck to my home for me and I am so excited!Thanks Paul, thank you Royal MooreJason, another happy customer
Truly excellent service, Jonathan and Everett really held our hands throughout the entire process. Despite coming in cold without an appointment we were received warmly and without a hint of being an inconvenience. It took most of the afternoon to get us fully squared away because of our caution and questions, yet they showed great patience and willingness to help us feel comfortable with such a huge investment. Highly recommended!
I was looking for a car on the website and saw a car that I’d like to check. This is were I met Jonathan B. and came in to look at the car. He is accommodating, nice, and humorous. I appreciate the help and time that was given.
Thank you Elizabeth Butler for helping us get our new Mazda! The process was so quick and easy and she was a delight to work with. Elizabeth was very thorough with explaining the features of our choice in car and made sure that she answered all of our questions. She never skipped a beat even with our rugrats vying for her attention the whole way through.
Very pleased with the assistance in buying process. Johnny went far beyond my expectations to help me make a decision. Good job guys 👦 👏 👍
Really good service from Taylor never felt pressured and waited for us After hours. also was really good on information and answering all of our questions. Highly recommend to come in and work with her she’s Awesome
5 stars for Elizabeth Butler, sold my truck through her. Very accommodating, no pressure and down to earth. Thank you for the hospitality.
Jonathan Brosnan was a really patient, easy going, and a fun funny guy to be companied with. He helped us through with all of our questions and concerns no matter how big or small. He’s a nice guy to receive great help from.
It was a great experience leasing the car from Paul and Nate. They provided me with all the feedback necessary to lease the car. They were really helpful and took the extra steps to make me comfortable. Unlike other sales, this was a pleasant experience.
Tashia is one heck of a sales girl! Very courteous and efficient! Loves helping customers find their dream car. 👍🏽
Very personal attention and answered all questions. Elizabeth was great and a joy to work with. I got my Colorado for a great price and with extended coverage and maintenance. Thank you Elizabeth at Royal Moore
Paul was such an amazing help with buying a new car! He was awesome! 100% would recommend him and Royal Moore for your next car buying experience
Excellent purchase at Royal Moore! I’m excited for my new ride. Thank you Taylor!
Paul Diego was a kind and courteous salesperson. We got to an excellent deal on a brand new Mazda 3 hatchback and Im thrilled. Would definitely recommend coming here to get a new car!
It was great customer service from the sales team. Taylor helped us with all our needs. She had a great attitude and helped us find the right vehicle and within our budget.
Sam and Johnny Chavez sold us our new GMC Terrain really good customer service very helpful patient and competent. This is our third vehicle we have purchased from Royal Moore . We will be coming back for our next purchase . This dealership has 5 Star costumer service. Highly recommended
Johnny is such an Amazing person and is great with customer service. Very helpful, and got me what I wanted price wise for my car!
Great car, great price good service. Elizabeth was friendly, efficient and excellent. She found the right vehicle for us. Everyone else was very helpful!
They made the experience so easy. This is my second purchase at this location and both times I have received excellent service.
Super great service, Elizabeth was ready to help right when we got there and had the vehicle ready for us to test drive. We got to see all of our options with no bias, just straight up numbers and selects. Great quality cars and service!
Jonathan B helped me get exactly the SUV I needed, and a three year loan without any interest! He went to great lengths to show me the vehicles features and give me a test drive, even though the lot was almost empty. Best experience at a dealership hands down.
Alec Ebert did a fantastic job. No high pressure sales, just asked the right questions and went with it. I highly recommend stopping in and talking to Alec if you’re looking to buy a new or used vehicle! Thanks for helping out Alec!
I and my fiancee came in looking for a new 2021 Mazda CX-5 and with Jonathan Borsnan, we found an awesome grand touring that my fiancee loved. Jonathan was great to work with, forward with us about what our options were and didnt pressure us or anything. The whole process with trading in our car was smooth and easy.
Tyler was very friendly and helpful. Not pushy like the cliche car salesperson! 10/10 would recommend.
Great customer service. I really appreciate how JOHNATHAN BRONAN GAVE ME HIS FULL ATTENTION AND MADE SURE I LEFT AN SATISFIED CUSTOMER
Jonathan got our deal done so fast! Thank you!
Very easy process! Alec was super helpful in finding me my pre-owned Subaru Outback!
Another awesome experience with Royal Moore. This was worth the drive from Vancouver. Jonathan rocked and took care of our needs while being knowledgeable, funny and transparent. Thanks for the wonderful experience. We will definitely be back!!
Had a great experience at Royal Moore. I leased my Mazda CX-3 from a different local dealership but after multiple extremely bad experiences there I decided to try this one. What a difference. The staff are helpful and friendly. Taylor helped me when my lease term was up and I’m now buying a new CX-30 from them! She was extremely helpful and upfront with all the information. I highly recommend coming here if you’re looking to buy or lease a Mazda in the greater Portland area.
Meeting and working with Alec was an amazing experience. He made finding and purchasing my car easy, and enjoyable. Very passionate about his work and incredibly genuine.
Visited Royal Moore Mazda to check out their 2021 Mazda CX-5. I ended up trading in my older version for the signature. I have always loved my Mazda, and after test driving 5 other cars, I ended up back with them. Jonathan B was super helpful and was able to answer all our questions about the difference between the 2016 and the 2021.
Jonathon B. was very professional to work with. He helped us through the process and made it more enjoyable tan usually expected when purchasing a car. We would highly recommend him.
Great services. Highly recommended. A huge thank you to Tyler Jones and Everett Leadbetter -they were great at navigating us through this challenging step of purchasing a new car. Thank you!
Johnny was very attentive and helpful during my purchase. One of the nicest sales reps I have met!
Sam Vieira went above and beyond! I sold my house this last week and I was so stressed and overwhelmed, but there was no pushing, calling, hassling. He let me know when my car (dream color and everything) was available. I was trading in a lease and I wanted to make sure it wasn’t going to hinder my purchase and there was actual research on his end before he let me know. When I got here (an hour late and after 3 reschedules, which were out of my control unfortunately) he had my cars ready and had all the info I needed! So easy to work it and so wonderful. If you need a stress free purchase - Sam is the man!
Alec ebert was amazing helping me get a truck to to replace me tundra would definitely recommend working with him to get your next rig plus they have a lot to choose from and its family owned so thats a major plus thank u Alec for the hard work and putting up with us a+
We love Royal Moore! We just purchased our 3rd Mazda from them. The whole team is amazing. Very nice people. Our sales rep this time was Jonathan Brosnan and he was fantastic. Together with the team they were able to work out an unbelievable deal and offered a more than fair price for our trade.Definitely worth going in or talking to Jonathan. I highly recommend them!
Alec Ebert helped us out and was amazing with everything. Did everything he was capable of to get us the car we wanted and the cost down as much as possible. Excellent service.
Jonathan was great with helping us chose the best vehicle for our family. Very knowledgeable with the vehicles we test drove. If you are in need of a new or used vehicle ask for Jonathan!
One of the best car purchases I have ever been involved with. Sam Vieria was very friendly, knowledgeable and nice to deal with. Very happy with the whole process.
Be prepared to wait if you are scheduling service. This is the second time I have made an appointment and my time has been disregarded because I am told it will take one hour and it has taken 3 hours each time. The reason they give is they are not fully staffed. It costs nothing to prepare the customer about an actual wait time. I would have left a second positive review, had they be upfront, or at the hour mark, let me know it would take longer. Once you are seated, they are uncommunative unless you seek them out. I truly am very disappointed.
Alec Ebert was great to deal with...once we found the vehicle we had seen online we were able to drive it and the financing went pretty quickly..Very good to deal with!!
Elizabeth was the best. She astounded us. She was the best. Give her a raise.
Excellent customer service!! Straight forward with quotes. Meghan and Sam went above and beyond! The whole sales team rocks!! We highly recommend going to Royal Moore!
Johnny and Doug took great care of me at Royal Moore GMC. Got me a great deal on a truck. The process wasn’t rushed and I appreciate the great service. I will recommend to family and friends.
Sam help me out really good with my trade in no pressure to sign my deal I like my experience purchasing my 2021 1500 Sierra
Best car shopping experience ever!! Jonathan was very helpful, very professional, and offered great service.
Megan is great! No pressure. They didn’t have the GMC I wanted but she was so helpful and friendly anyways.
Great experience at Royal Moore with Raptor. Love my new GMC Sierra!
Elizabeth is a great saleswoman! Appreciate all her help and hunted down the vehicle we came for.
Wonderful experience purchasing a new car with a gentleman named Sam. He was very professional and easy going. He made the process fun and enjoyable.
Gabriel Chavez was really professional and helpful in the purchase of my 2017 Nissan Rogue I would recommend this dealership to anyone that wants great service 👍
Was very helpful in tracking down the truck we came to see. And ended up purchasing. Fantastic.
Alec was very helpful through the car buying process. Would recommend in the future.
Tyler was amazing, very helpful insightful, kind, easy to talk to. Norgen in Finance Was amazing! So kind friendly, knowledgeable! Highly recommend!
Jonathan brosnan was great and really professional. His manager Daniel treated me with respect and they got me a great deal. Thanks guys!!
Sam and Norgam were phenomenal. Got me token care for a different car that I wasnt looking for but fit the bill. In.and out in 30 mim!
Tyler Jones was very helpful in our search for a truck today. He talked us through the whole process, and was very good at answering our concerns
Elizabeth Butler is great to work with. Show great patience and explains things very well.
Royal Moore is fantastic. Megan did a great job getting me in the exact truck I was looking for.
Great communication and customer service from Alec and team through the entire buying process!
Stopped by to look at a new Mazda 3. Johnny showed me around, and let me check out one of the cars. He was super helpful and answered all my questions. I didn’t end up buying it yet, but I’ll definitely be back when I’m ready to pull the trigger.
Bought my first car here, Paul was very helpful and walked through each step! Great experience
Dealt with Johnny C. in sales. Great experience and got the deal done quickly. Thx!
Sam was super awesome, friendly, and transparent! Would absolutely recommend Sam, and Royal Motors, to anyone weary of the dealership process because he made the whole process seamless and comfortable!