They are not very helpful at this store Staff was clearly more interested in having a conversation than helping me with locating something simple

First time visiting this store and the team was super helpful yet informative and friendly, great prices too!

Bargain of last week 3 lb bag annual grass guaranteed 4 day sprouting 9.99.Sprouts 3 days in bucket into a piece of sod with soil. Happy accident. Next batch from bag to check daily of sprouting in a bucket. This white bag of annual grass sprouts faster in a bucket of moistened soil or peat moss soil. The cashier person was very helpful with the aisle directions for the seeds and suet.

Popped in and as usual received nice courteous service. Was able to find what I needed locally so I didnt need to go to home depot...

It remind me of back in the day when you go to the neighborhood hardware and supply store very good place to go

You may spend a little more but the personalized service is what makes this site special

Great service with a smile.

They are super helpgful and knowledgeable!

Not too bad, they still have room for improvement!

Every member of the staff was equally amazing and accommodating throughout. All of their products are good and very effective.

Bad experience, customer service is 0%

Oh this is an excellent place been going there for years

It was really good it has everything I was looking for, great place

Awesome three different staff members help me find what I needed theyre very courteous and friendly family atmosphere

Great place, lots of everything, helpful and knowledgeable staff!

Best customer service ever

Horrible customer service...how do you stay in business and not very customer friendly.

Employees are always extremely nice, and welcoming when I visit. Small store, but great service.

Always available to help and Always have what I Need!!!

Good and fast

Best place to buy what you need

Worst hardware store I’ve ever been to with the most disinterested people working there. Bye bye you’ll never see my business again

Local, independent, well run hardware store.Impressive variety of products for a small-is business (by todays super-store standards). The staff (family?) is helpful and knowledgeable about the inventory. Prices tend to be slightly, but NOT outrageously, higher than the much larger home improvement centers with which it is forced to compete.If youre someone who likes the idea of having a local merchant you can count on and wants support the small business economy, this is your kind of place.JMCKCLARK

I went there because I wanted to support local/private business owners even though prices were higher than big box stores during this pandemic. Had a few things I ordered but shouldve gone to Target or Home Depot... 1) Website said all items were available in store within 4 hours (for pick up) but got email 3 days later that they dont, so will be shipped to store getting warehouse. 1 week delay. 2) Chose this site because they offered curbside pick up according to the website & confirmed in email receipt. I called when I arrived and was told no curbside pick up. Fine, no biggy, but staff was somewhat rude on the phone, I dont know why... 3) They sold a small 5oz hand sanitizer for $7 and that bothered me so I didnt buy it - price gauging is illegal in NJ. 4) Google and their own websites store hours are incorrect. They close at 4pm & not 7pm on weekdays; I know because I went and was closed one day. 5) Youd think small business owners will have better customer service to compete with big box stores but I was wrong with this one. Ive never, ever, had a bad experience with Shop Online Pick Up at Store at big box stores...

This place is the best they have everything you need and if they don’t have it in stock they will order it for you and have it in by Monday. Any questions you have speak to Nicole or Fatima they are the best. Very recommend!!

MATERIAL PRICES ARE TOO HIGH

Excellent, friendly, and professional assistance. They also had in stock what I was looking for. I will definitely be back. Great job guys! !!!!!!

I love ACE hardware. Owner very knowledgeable . Great customer service.

When you visit this store your always welcomed when you walk in and the staff is very knowledgeable of the merchandise and will always assist you if you need assistance.

Went to ACE to get some parts I required for a plumbing installation. They had exactly what I needed and reasonably priced. Ill be back!

Friendly and professional service..plus the place for hard to find parts

Always have what I’m looking for especially when I’m in a tight spot and need basic tools for a quick patch up job. Also great prices on paint

Theres not a lot of space to move around.

The clerk was very helpful. This may be one of the few hardware stores in the Irivington/Newark area thats not a big box store. Support your local businesses!

Great local hardware store!

Very good selection of inventory of high quality hardware and home repair items. Attention to client service and clean.

Great staff, very clean and always have what Im looking for.

Amazing staff !!! Great customer service !! I truly appreciate you guys !!! Thank you so much for your time and help you are truly appreciated!!

My favorite hardware store for odds and ends where you can buy a single bolt and washer instead whole pack.I like the idea of shopping at a local owned store with friendly people working there.

Great workers and always give me answers to my questions. Whenever I need anything hardware related I always go here.

Super friendly & helpful staff just didnt have a lot in stock.

They had exactly what I needed.

Small but has knowledgeable staff to help. If your house is old, Ace will have it.

Helpful staff.

TERRIBLE place to work at! the disrespect and favoritism is unbearable! Ridiculous service and very over priced. Return policy is tyerrible and the drama there is horrible. Worst work environment possible.

Always have products for the home you cant find anyplace else.

I stopped in while in the area and bought a gooseneck penlight that came with button batteries. Unfortunately when I got home it turned out the batteries were old and didnt work. I didnt go back to return it because I live almost an hour away.

Tried to get a key made along with my purchase of filters. The lady at the cashier told me she would check about the key being made. After waiting 10 minutes I left I notice another employee moping the floor.

Good spot they got everything

Salesgirl was very helpful.

The staff here is unlike any you’ve ever met. They are knowledgeable, friendly, and always ready to help.

Everything. Parking good atention.

Great place and very helpful employees

Helpful staff & friendly

Quick stop for a quick tool to help the job . convenient

Nice the have everything you need

Good hardware store

Called over the phone and person was very short. Rudely told me they wouldnt quote prices over the phone. Going to home depot for my needs

This is a family owned supplies are limited.

Very nice people

They always help you with what you need. It may cost you a dollar more than chain stores, but the staff will not pretend they dont see you 😂 and actually know what they are talking about.

Like the fact that ur end out !

Friendly people with the customers.

This location has issues..i made online purchase that had been in their store 5 days No One Called me..

Reasonably priced window

Cashier looks sad😞

Has all the hard to find stuff

Great service, friendly and knowledgeable !!!

They usually have everything.

Great service

Great service

Everything in one place

Good

Go to Home Depot

Okay.

Hardware store

Solo dire que el lugar está bien, es bueno

Ferrets sell fish

Comfortable prices and I found what I needed