I was taken in here and have to confess as a Philistine of the highest high brow shopping order I was completely ignorant and oblivious.Iβve never been to Harrods and Iβve no desire to go, but it looked to me like Iβd been invited round for a buffet at Harrods house on Christmas evening and their quirky cousin was there prancing about, being all flamboyant and chipper in Sharpy contrast to the older family members stiff upper lip.Itβs basically the Quentin Crisp of posh shopping. I thoroughly enjoyed the theatre of it all, walking around and taking it in but I cannot, in good conscience give anywhere more than 3* when I have observed with my own eyes an Ice bucket thatβs basically a padded waste paper bin (ok it was a champagne bucket, but come on) costing over Β£2000.00
Beautiful historic store, shame its currently covered in scaffolding but nice to see theyve gone to the effort of printing an image on the sheets covering it!! Amazing building inside, lots of timber and carvings. Lighting didnt do much for me but the designer-ware was stunning, if slightly out of my price range π
All time favourite shop selling high end products but also more quirky designs. Visited the cafe on floor 2, had a lovely scone and coffees. Loved the extensive Christmas shop and a wander around their haberdashery is always the ultimate treat. Gorgeous building too, full of history
It is an okay place. The architecture, interior design, and detailing are certainly worth the visit. As far as a shopping experience goes - nothing really to rave about. The layout of the shop can be a bit clearer. You cannot really see the whole floor, which I fully understand that it is due to the historic nature of the building, whereas with modern shopping centres you can easily see all sections of the store due to the open-plan.
This quirky old fashioned outlet manages to feel like it belongs to a bygone mock Tudor era whilst stocking a diverse, new and interesting range of items to purchase. Not cheap, but always worth a visit, if for no other reason than to hear the creaking floorboards as you browse about the place me thinks.
Always good in Liberties. A fine selection of goods on offer, not found in many other shops, certainly outside London City centre. You need deep pockets though.
Perfect step out of the mayhem of Oxford Street. A wonderful bazaar of all sorts of goodies for the home, quality clothing and a beauty section selling an assortment of companies wares. A must trip is the Christmas section. Go!
My wife buys a Liberties Christmas bauble every year and now that we have moved to the north east the tradition was in jeopardy. Fortunately we were able to make it down and the experience was just as she remembered it. There was a good selection of baubles at a good price. We did not leave disappointed.
I visited with my mother while on a weeks holiday in London. We were so looking forward to visiting the Liberty shop, having been avid fans of liberty print fabrics for sewing projects for years. Well, what a dreadful disappointment. The staff in the perfume area were so rude to my lovely mother when she asked a couple of questions; they were haughty, condescending and plain mean, which was very wrong. Someone behind the counter in the vintage section was very rude to me when I politely asked if I could take a photo, as well as watching us both like a hawk throughout our perusal of the vintage items, for some inexplicable reason. This was all very hurtful and shocking. We both intended to buy something but were so put off that we didnt in the end. Upstairs in the fabric/haberdashery department things were better, with a friendly lady helping us with our browsing and fabric purchases. It wasnt enough to make up for the other treatment though, and we left the shop feeling confused, upset, and let down. Perhaps the staff were racist upon hearing our Irish accent? I just cant think of any other reason for the rudeness - we were friendly and polite and were not poorly dressed or anything. A terrible and very disappointing experience. I cant understand it. The only consolation was seeing the lovely fabrics and architecture.
One of the best department stores in London. Only just the building itself deserves a visit as its a listed building all made out of the wood of two ships. Fantastic displays and great products. Christmas shop is a must go if visiting over the festive period. Love it, 5 stars.
I love walking around Liberty, they have such a great selection of homewares and fabrics, always something a bit unique. The building itself is just beautiful inside as well
Always worth a visit for inspiration even if you dont buy anything. Got to love the style and ambience
A beautiful shop in a gorgeous historic building. I love it here, quite an experience.
Yeah, unique store, but oh so pricey!!! Quite dark in places. No rail on part of wooden staircase!!! For me its OK for a browse, thats all.
Truly unique.We visited Libertys purely by accident on our way to another store. And Im so glad we went in!We were greeted by all staff members welcomingly ans we were also given the time to browse and peruse the stunning offering. I thoroughly recommend if youre looking for niche brands in luxury, VISIT LIBERTYS.
I have been on hold and hung up on for 3 days trying to get through to speak to someone about if they had a shoe in stock. So I didnt have to waste my whole day travelling up there and wasting money to get there. The customer service is appalling and I would definitely never go back . You have lost a very good customer. My money will b going else where x
Handy if you want to spend a lot of money.A well preserved building and a classic for London.
Love this place forever and I got nice perfumes before one week ago form liberty London π€©
I love liberty, the fabrics, stationary etc.The staff were also very good.
Beautiful building with a good selection of high quality merchandise. Very helpful staff.
A visit here is always an interesting experience. Not quite so pleasant these days with no evidence of social distancing. Nevertheless, this store has a wide range of upmarket (& not quite so upmarket!) goods, at upmarket prices. The fabric/haberdashery department is a joy to behold as is the interior of the building itself - worth a visit simply for that! Just donβt go near the βrestaurantβ and your visit is sure to be a pleasant one.
Amazing historic department store now reopen (December 2020) given Londonβs Tier 2 lockdown status. A one way system is in place which you can tell particularly with the staircases but the store is as charming as ever and half of the fourth floor has been taken over by the Christmas shop! And while the hours say noon for Sunday the doors open at 11:30am.
Beautiful interior, nice variety of stuff, but wow the clothes are pricey.
I was a bit deceived with my last visit to Liberty; the liberty clothing collection was much less rich than in my previous visits. It was even worse with its stationery offer, they had tops 5 prints in only two kinds of notebooks.. which is not at all what it used to be. Of course the staff is as nice as always, the place is as beautiful as always, and the liberty motives are just.. amazing.
Worth coming here just to go to look at and stroke the beautiful fabrics.
Absolutely stunning, loved it, a really old fashioned shop
Ive not been there on years but my friend wanted to look for nice stationary. Sadly although the quality is still great the stationary department is a lot smaller. Other than that its still an interesting store to wander around and the outside is still a great photo op with its Tudor beams
Like walking into an Aladdins cave full of nice shiny things.Lots of things to see on each floor, and very nice, polite friendly staff who are always there to give a helping hand. Lots of places to eat and drink throughout the store, whether it be for a quick coffee break, or lunch/dinner to finish off your day...
A beautiful building its situated in, a wonder just to walk around and through. Niche brands and exclusives that pull you in, boutique vibes which is more intimate than its competitors. Very touristy can get too crowded in such small spaces. Great place for interior pieces, nicely curated. One of my favourites in London in terms of department stores.
Fantastic department store. Customer service how it used to be. Amazing Christmas shop on the 4th floor. Well worth a visit. Lots of Christmas inspiration.
Gorgeous store. Very similar to Harrods. I prefer this store to other department stores of similar caliber and the prices are much more across the board, meaning that its more accessible.
Whats happened to Libertys? Soul has been taken out in the 30 years since Ive been there!! Less stuff and more beauty in quality and style needed.
Got 4 stars cause its an awesome building. To be fair i didnt really see what they were selling as i honestly wasnt interested
Fabulous choice of things to buy. Good quality but some items were very expensive.Loved the range of fabrics and staff were extremely polite and welcoming.
Great selection of in-house fabrics, amongst other produces. The Christmas shop is also a joy to visit. The friendliness of staff varies.
Cant say anything other than a lovely place to be. The staff are really friendly and helpful and the store is beautiful to wonder round. Love it!
Liberty of London is a MUST see when you are in London! The building itself transports you to another Era. The beauty of the building alone is spectacular. And then you walk inside to see the stunning and artistic sets that they have throughout the store. Just beautiful! Donβt forget to go upstairs to take a look at their iconic textiles! You wonβt be disappointed!
One of best places in London to buy generous gifts like simple jewellry, well crafted handbags and fine cottons. Also great for cosmetics and perfumes.
The beautiful Tudor style build such a iconic sign in London! The service in the place is wonderful to make every customer feel like family.The merchandises they offers not like any other department store, but unique and very British!The Liberty prints are so beautiful, it even have pillows and pyjamas now!
Beautiful store and great place to find and see brands not often seen on the London high street. The store is laid out well, but is small, so when busy can feel overwhelming. The perfume section is my favourite place to browse and the team there are always attentive and helpful.
Credit to Liberty London for their great service/packaging as always but Im more unhappy about the actual product. I bought Creed Aventus(batch code 21R01) from their website last week and the fragrance performs really bad. This is my second bottle of Aventus from Liberty, first one just finished and was bought back in 2018. Im now waiting on a response from an email sent to customer service a week ago to see if theyll offer an exchange/refund.
Hi Everyone,Me and my friend had a jewellery shopping. We bought beautiful earrings and we both are super satisfied. The staff were really kind and professional. We will definitely go back to continue the shopping. Interior design is very nice in the building. Also, you can buy perfumes what is only available here.I would highly recommend for everyone. Keep up the great work and well done π
Its Liberties, its iconic. Go to the top floor and look at the antique pieces or the ground floor and try on hundreds of perfumes. Or somewhere between.
Just went to smell some fragrances i review them on Youtube. Great experience so many niche scents i was able to sniff. And they just leave you alone to get on. Not pushy like that big one on Oxford street. I shall visit again in a few weeks.
A very poor shopping experience. Completely ignored whilst standing at a counter in the jewellery and watches dept. After almost 10 minutes I went over to another counter where two members of staff were kicking back - I asked them if one of them could come and help us or were they confined to their counter? Apparently they were and so unprepared to wait any longer we left - Liberty missing out on a substantial sale as I was ready to buy a watch.On returning home it looks like I can buy the watch online if I want and get Β£50 off as a new customer. A small consolation to a bad shopping experience - but I would have thought with the high street going the way it is staff would be better trained to try and retain customers.
It kills me to give this wonderful shop only 3 stars. But I couldnt find fabric sheers. Any. All that fabric...but no sheers. Got some amazing ones in McCulloch and Willis...tut tut tut...cmon Liberties!
I hadnt been here since 2006. I didnt recognise the place. Its turned from an excellent department store into full blown tourist attractions with enormous gift shop. I visited on 31st August: the Xmas lights were up in some departments!
Very busy but beautiful shop!
Have always loved Liberty but the two assistants that served me behaved like they were doing me a favour by shopping there yesterday. They were rude, and unhelpful. I knew what I wanted, so dashed in and dashed out.
Best place on the planet, only downside you have to be tall to wear the clothes Im too short but still loved it
Nice placw cozy and less crowded
I always visit this shop when in London, staff are helpful without being pushy. Relaxed atmosphere in a beautiful shop. I made three purchases today
Incredible brands to choose from! Pure elegance in all the stores and an incredible luxury experience! Definitely worth to visit β€οΈ
What of Londons most iconic department stores. They have a pretty great menswear section downstairs. Premium brands, not so much streetwear but just really nice clothes. Recommend visit.
Liberty is a quaint little store. Great for good gifts, and for getting the latest designer trends. The interior is unique in the London high street retailers, very inviting. I particularly love the Christmas display. Also seems like their advent calendars are great, but I havent managed to get one yet. Highly recommended if youre ever in the Oxford Circus / Carnaby Street area.
I used to be a lift man here, some decades ago ! Still lovely things here, but looks pretty shabby.
Very nice place. Beautiful architecture and design. Loved especially the last floor.
The most beautiful and calm shop in London. Lovely to wander around even if you cant afford to shop there!
Really nice cafe/bar and staff. Helpful recently staff throughout the store
Fantastic store, wonderful layout, beautiful building, efficient and friendly staff.
Admittedly visited for the building (fabulous) but did enjoy the shopping experience.
My wife and I come here regularly for haircuts and always enjoy the shopping experience
Best department store in my opinion. The staff were amazing. Gave me two scratch cards instead of one. Won amazing prizes.
Very nice, amazing building. I spent more time looking at the buildings deco/structure than the items for sale. Very clean toilets.
Aesop lad was super friendly, Glaswegian I wouldnβt expect anything less.
A lovely historic building, the shop floors are well laid out and customer service is great.
A national and historic treasure! This store is worth visiting just for its rich history and the magnificent building which has been preserved so wonderfully through centuries.But the store itself has a lot to offer, although be prepared to pay handsomely. The store is perhaps mostly famous for its patterns and dyed fabrics, which are quite something. But there are clothes, perfume, interior design to be found here as well.It couldnt be located more conveniently, just off Regents Street, in the north west corner of soho.
Full of product choices. Youll easily get lost here and cant make a decision if you dont have anything particular in your mind before you set foot here. Well, seeking opinion from the friendly sales advisors would inspire you, though.
Was great to visit after such a long time.. Somethings should never change, Libertys is one such place.. Always awesome.
Fantastic staff of the highest order, just love this store because it has class & style!
So much to browse through! A full day is needed so you dont miss any unusual or one of a kind pieces. Take a lunch break on site and continue shopping!