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IDParts.com
1 Pond Park Rd, Hingham, MA 02043, United States
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IDParts.com
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Di
Review №1

This is the best parts resource for any diesel model. They know diesels and diesel parts, and they are happy to answer questions about fitment or even installation. They ship same day you make the order, which means a lot of times you get it in less than 24 hours. Shipping costs are super reasonable as well. First place I check when I need a part.

Ra
Review №2

Very stand up company, picked the cheapest shipping but after a delay in getting the order out(only 2 days) they sent it 2 day air without even contacting me. Just good for business all around, ill be back soon enough:)

Ju
Review №3

I shop around online and in store for the best parts for the best prices, and I end up buying the ones for my 06 Jetta TDI from id parts. They have the most up to date information that my local parts stores and sometimes even the dealerships have trouble pinpointing. Im up in Canada and even shipping is reasonable from these guys, plus I love getting these boxes on my doorstep. Great work!

Ji
Review №4

Excellent prices with great deals. VERY fast shipping and top notch service. Highly recommended!! I rarely give 5 out of 5 but it’s well deserved.

Ig
Review №5

Good company,been using this guys for quite a bit and happy with prices and quality.keep it up guy,Thank you

Ja
Review №6

I have placed over a dozen orders with IDParts and have had nothing but great experiences across the board. High quality parts, excellent prices, quick delivery, super knowledgeable staff and customer service that is second to none. IDParts is the goto parts supplier for my VW Sportwagen TDI and I would buy from them again in a heartbeat.

Ja
Review №7

These guys are great. Excellent customer service and great shipping/prices. I got the wrong part one time, and they expedited the process and make it simple and easy to solve the problem. I will always go to their site for parts first.

Br
Review №8

Didn’t receive my items together. Called customer service and didn’t hear anything back right away so I called the company they ordered it from and got more help in 5 minutes than I did in my numerous phone calls with Idparts. Would not recommend. Tried discussing the issue with customer service and was told “we don’t know what to do to help you” how about you do your job and provide proper customer service. This wouldn’t have been an issue if you did your job properly.

Jo
Review №9

Owner and staff are more concerned with profit over customer retention. Poor business management, will cease to do business with.

Jo
Review №10

They are selling Chinese parts and refusing to take them back unless the buyer agrees to a 10% restocking fee. I am trying to dispute my purchase with them right now, in no way I wouldve bought anything from this deceptive site knowing that they sell Chinese parts. Well see if anyone from IDparts responds to this.Update: The owner responded and explained the situation. I am changing the review because of it so it will accurately reflect the situation.

Lo
Review №11

I’ve been using the IDParts online store for years. Pricing is excellent and they have almost anything you could ask for. The mobile website makes ordering super easy and it’s much cheaper than buying through VW or driving around town to find the right oil for my TDI.

Al
Review №12

A place thats hard to find but once you do, youll go back again. Its nice to have the maintenance packages for diesel vehicles. Look for the parking signs and then walk up there path. Open the first door and walk in.

Je
Review №13

Great selection! Great prices! and most important Great people I have dealt with. They all seem to go above and beyond what is needed to be sure you are happy with the transaction. This was on my 1st time ever using them. I have used them 2 additional times and have seen the same result.1st time reviewing any item as I thought is was important enough.

Sa
Review №14

These guys are the best, fast shipping, great customer service, fair prices, very responsive, and incredibly helpful. Ive never had a bad experience with this website and they always try to go above and beyond to help their customers. The website is easy to navigate through. Ive had times where Ive placed an order at 11pm and woke up to an email the next morning saying its already shipped. I consider this website in regards to shipping speed, and customer service the amazon prime for diesel parts.

Ja
Review №15

Excellent customer service, thank you

A.
Review №16

Super fast shipping, received order for a frost heater earlier than anticipated into Canada. Well packed and great instructions included with box. Very pleased :)

Da
Review №17

Great company to deal with. Prompt and courteous service. Was quickly notified of a part on backorder and was given the option to leave it on order or cancel and locate elsewhere. Awesome customer service. Will use again.

Mi
Review №18

Love ordering from them! They sell high quality parts so no worrying if what I am getting is going to last. They also carry the special tools you need to get the job done correctly. Their prices are great, they ship fast and they are always a pleasure to work with.

Di
Review №19

Great company! They are very knowledgeable about diesels so if you have any questions about the parts you ordered you can always count on their support. Great selection of parts too and they will pretty much beat any price out there. I will definitely be ordering again from them next time I need parts or supplies.

J.
Review №20

After selling me two wrong hoses and giving me poor advise on a fix after a thousand dollar order (upgraded turbo), I was about done with ID Parts. My project came to need a $4 clip and so I called asking if they would make me a happy customer and just send me the clip and they said you can go else where. I am done with ID Parts forever.

Pe
Review №21

Peter the owner runs a superb business, Ive become friends with all the staff and I prefer to buy all my diesel parts here

Ma
Review №22

Don’t buy from them!!!! The worst customer service I ever encountered. They scammed me for money and I couldn’t get a replacement part or any money back. Peter Noble has no interest in helping his customers

J.
Review №23

Excellent company! Top notch on responses to inquiries, questions and they have the best deals on all of the quality parts you need. I will be a lifelong customer! 1 stop shop!

Ma
Review №24

If you have a small diesel, this is your place to get parts. Excellent staff. Everything I ever needed for my Jeep Liberty Diesel and Ram 1500 EcoDiesel has been in stock.

Br
Review №25

Great source for parts for my VW TDI. Excellent customer service and really good prices. Youd be hard pressed to beat the prices on their service kits. Highly recommend these folks.

As
Review №26

Quality parts but unreliable shipping, which has proved quite inconvenient. Standard shipping is supposed to take 5-7 business days. On two separate occasions it has taken more than 2 weeks for me to receive my parts.One time was due to a website flaw, where they charged me the full 50$ but didnt send the part, because no shipping option was selected. They sent an email, to await my response, but the email didnt show up in my email inbox and I returned 2 weeks after being out of the country later and had to log into the website to find that I needed to select an option before they would even ship the item. They took no action to try and mitigate this inconvenience and expedite my parts or cover shipping costs. Instead they recommended I pay extra for the expedited shipping.

Di
Review №27

Great website, good prices. My only issue is my navigation takes me past their parking lot. If you get lost, look for tdi cars in their parking lot and parking signs that say Id parts customer parking

Ja
Review №28

Great prices on all kinds of products. Beats Amazons prices all the time. Fast shipping 10 stars!!!!

St
Review №29

Great customer service and very helpful. I will be buying parts from them more often.

Ga
Review №30

IDParts caters to the needs of diesel owners who have been searching for hard to find parts for their vehicles. They care about the quality of their parts and will work hard to ensure their customers are happy with every purchase.

Ho
Review №31

Fast service. Great part for my Jetta TDI 2004. Intercooler hose fix. Fits great.

Ga
Review №32

Had excellent success.

Sh
Review №33

Fast shipping, good advice when you call them and good recommendations on which parts are good vs.garbage.

Dm
Review №34

Excellent

Ro
Review №35

Very nice guys

Je
Review №36

Ordered an oil change kit 10 days ago three days after ordering they said they didnt have my oil filter fine give me the more expensive one 10 days later I call them they said the invoice wasnt paid but I got a receipt through my email no one told me I had to pursue anything I would not waste my time with these guys again they wasted mine

Jo
Review №37

Good

Information
12 Photos
37 Comments
4.3 Rating
  • Address:1 Pond Park Rd, Hingham, MA 02043, United States
  • Site:http://idparts.com/
  • Phone:+1 888-444-7951
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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