Excellent customer service for my car emergency key copy, using my own blank. Local reputable locksmith couldnt do this job, Toyota dealer would not do this cheap, other local Ace Hardware also has to order the part and quoted higher price. He made sure himself to test the copy key if that works on my car. Really impressive service. I actually shopped around for push button smart fob and reprogrammed myself using rental unit (Google: Toms key)and bought the aftermarket smart key that comes with emergency blank (google: UHS hardware). Whole key cost to me was under $140 vs locksmith and dealer shop around cost around $400.

I always prefer to come here rather than the big box stores if I can help it. I needed to find a specific screw and brought in a picture of my bed where the screw had come lose and somehow disappeared. They were able to identify the exact one from the picture, helped me locate it all with a smile. Great service

They have had my trimmer for about two weeks. no price, i called about three times for updates and i still dont know when its going to be done.

Great family run hardware store. Service is top notch. Id always rather give my business to a local family run store than a big box retailer. This store is an asset to our community.

The best of an old-time hardware store (theres always someone asking if you need assistance), combined with a new, clean & bright space. People are consistently friendly and helpful.

Parking is horrible. Communication with the manager over the phone was good, although when I went to the store the price increased and the other manager wouldnt honor our agreement. He told me the girl didnt know what she was talking about and he couldnt do anything about it. This was a big waste of my time. I came to purchase an expensive grill (1,800) that Ive wanted for a long time and this store ruined my purchase experience. Big Green Egg should partner with a company that understands how to sell expensive products. Im sure this store is good for the small and cheap hardware store items, how hard can that be?

Great service Good products

Great hometown hardware store!!