Receptionist is highly unprofessional and rude. Over charge, poor quality. Dont really know what theyre doing. Beware even the owner does not know how to properly paint a motorcycle or car.

I had to have my car towed a few weeks back and unfortunately the tow truck couldnt unload the car without damaging the lip.I took a day off to go around and shop for prices and availability, thats when I met and spoke to the owner Mike Bates. During the estimation process he said the lips werent available since the car is too old, but I could get an aftermarket one and put it on. No problem, I know the car is old and parts are hard to find.Feeling comfortable with his assessment and his quote, I ordered an aftermarket lip, brand new hardware kit, and brought the vehicle to the shop. I figured since the car was there, I would bring a spare door with too as the old one was tweaked years ago and would pay to have them fit and replace it.I dropped the car off on Setepmber 30th in the morning before work with the door, new lip, and hardware kit.The next day I received a phone call from the girl up front that they couldnt use the door or the lip. Shocked, I asked some basic questions, like whats wrong with it, and what my options were. She gave vague answers on the phone to the effect of well we just cant and well its no good. I asked to speak with Mike to get a more in-depth explanation and she gave me attitude and said you dont need any other explanation because thats what he said. I was shocked and didnt see the issue with wanting someone to give their opinion 1st hand. Afterall, I do have to go back to the manufacturer of the part, and seller of the door and give them a reason on why I have to return them. I didnt feel this was unreasonable. She hung up on me while over-talking me.The same day, I picked up the car, parts, and Mike said if I can find an OEM lip, he would have no problem putting it on and painting it.I returned the aftermarket lip, thankfully found a guy in the middle of nowhere that still had a brand new oem lip, paid to have it shipped and it arrived today. 10/9/19I called back at 10:00am, where the same woman answered the phone and I explained that I have the lip now and would like to schedule an appointment. She said, ok, no problem Ill call you back shortly to schedule you in.Fast-forward to 3:00pm today and I tried to call back, it went to voicemail after ringing for a minute. I had my mother call from a different number to see if my phone was screwy and they answered right away. The same woman answered the phone and she seemed caught off guard. I just asked if they had an opening yet, and she apologized that they were too busy today to return my phone call. I said no problem, just let me know the next day you have an opening. She told me in 2 weeks, but they would not fit the part to the car, only paint it. I asked why they dont feel comfortable doing that, she said we just dont. Knowing they havent seen the new part, Im curious why they wouldnt feel comfortable so I just asked why dont you feel comfortable, is it the part or? and she rudely responded we dont need a reason.I asked why she was being so rude and she hung up on me.Im not sure what the deal with this place is, the outside looks nice, I seemingly thought the owner was a genuinely good guy but it seems their skill set is limited, and their people skills even more.I judge people by actions not looks. You can have the best exterior of any shop in the area, and have the worst actions, and those actions alone will define you and your business.I would recommend taking your classic cars elsewhere.

My racing stripes on my camaro turned out amazing!

Great work and service 👍

Just went in to get an estimate. But very friendly staff, and extremely helpful.

Very knowledgeable and do Great Work! Trusted them with both my Trucks! Would ABSOLUTELY recommend them!

Nice people. Got the car done fast

Thank you for the amazing job you did on my company’s vehicle! I am very happy that once I dropped the vehicle off, you worked with the insurance company and completed the job in a few days!Highly recommended!

I had an accident in my brand new truck and Color Craft in Hobart handled everything from dealing with the insurance company to lining up a rental car. When i got my truck back it was absolutely perfect. Not even a trained eye would ever be able to tell it had been damaged

Brought my car in here, needed some work. The lady up front was very very rude. Stephanie Bates is related to Mike Bates so I guess since its family owned she thinks she can get away with being rude to customers.Much better places in the area to spend your money, dont be fooled by their outward appearance

I have changed my review from 5 stars to 1 star because.... after having to get work on my car again. It was brought to my attention that my bumper that had been fixed still had the same paint (these guys told me the paint wasnt properly matched the last time it was fixed) as in it did not match the color of my car AND still had the bubbles these guys showed me when I brought it in!

Great shop!!! I stopped by to ask about a touch-up for my truck the other day, and the shop not only gave me a quote, but also recommend alternative routes to take. They then proceeded to refer me to another shop which was more specialist for one of the alternative routes.While I was in the shop, I also got a chance to look at 3 motorcycles that have been painted at this shop. I would have to say that all the bikes looked absolutely amazing.I would recommend this shop to anyone looking for any type of body work or custom work.

Attention to detail is their specialty. Take your everyday car or get a custom job done by Mike and his team.

Job was completed fast and professional!!

If you want good quality work this is the place to go, highly recommend

This place is the worst used the cheep parts that rusted out after 6 months and the paint you can see where the truck was wrecked its where the paint looks like a little kid did it and after leaving this place went about 30 miles and the spare tire and the rack that holds it all falling off from under the truck on route 50 lucky it didnt hurt someone i dont know how these people are still in open and Iam talking about the color craft at 6715 old alexandra ferry rd clinton maryland if you want unsafe junk work this is where you need to go

Great work and service as always

Great shop. Quality work!

Very nice and helpful.staff

Tanner is a cool dude. Very talented.

Prompt accomodating

Terrible job... crooks. Go somewhere else

Best auto body shop in the USA

Great service

I know without a shadow of a doubt, there are no mistakes when Mike repairs an auto, its perfection!!