My husband and I first went to Ashley. After wandering around for 30 minutes and not being greeted by an employee we decided to leave. Our next, and last stop, was Miller Waldrop. Tammy Slaugh greeted us shortly after we walked in. She explained to us that there were two showrooms. One that had discounted furniture, and the regularly priced items in the other. We walked both showrooms before she came back and asked us before we had any questions. I really appreciated that she gave us time to browse, but also was ready to answer questions when needed. We asked her about the couch we were most interested in and a leather couch and our concern about both and our pets. She was very helpful and honest. Although the leather couch was almost double the price, she didn’t try and force it on us. She was honest about the benefits and drawbacks of both and let us make an informed decision. We are very happy with our purchase and when it comes time to buy more furniture, Tammy and Waldrop will be our FIRST stop!
Large selection to choose from, all beautiful furniture. We were able to find what we were looking for while other places we checked were on backorder. Zeydi provided excellent customer service. Took the time to help us find what we wanted and double checked availability.
After purchasing a lift chair from Miller Waldrop I experienced a problem with it. I let them know and they sent out a nice young man and he fixed it immediately. They are always helpful.
Beautiful facility with a large number of options. Sales team was very kind and helpful. So happy to have them in Lubbock!
We had the most amazing experience with our furniture purchase. We bought in Lubbock and had delivered to El Paso and they made the transition of our items to the warehouse in Ruidoso seamless. They quickly followed up with items that I had questions with and I most certainly will be buying all my future furniture from Miller Waldrop There’s no place to shop in El Paso, so wish y’all would open a place here.
Sales person was attentive and friendly for pre-sale. But post sale was not there at all. Had to call to find out our Mattresses were on site for almost a week (because they were out of stock and had to be ordered), and delivery didnt have a clue that it was supposed to be delivered. Once everything was lined out though delivery and set up was quick and friendly. Great service up to the point of sale but lacked all follow through after the sale.
Great buying experience! Sales agent wasn’t pushy but was attentive and informative. Furniture quality is great and best of all my furniture was available day of and didn’t have to be ordered. There were some customers with furniture not available but were informed they would have it by the following Thursday. A+++, Thank you Miller Waldrop!
Melissa was great! I had an emergency purchase for my mom. We needed a lift recliner and she helped me every step of the way and it was delivered rapidly. Thank you so much for everything. What a blessing.
I cannot wait for the Lubbock store to open!! I love this store and the owners!
I have a sectional and a mattress with a power adjustable base from Miller Waldrop. The sectional looks so good in our living room, matched the asetetic perfectly. They had plenty of sectionals in stock but we got a custom color and it was well worth the wait to get it just the way we wanted it! But my favorite is the bed. I didnt know that a bed could be like a recliner but it can. Its great for reading and watching TV. As for the mattress, the salesperson had me do a test where it measures how firm/soft of a mattress I need and then helped me find the perfect one. Highly recommend you take your furniture needs to Miller Waldrop and let them help you out!
They have lots of beautiful furniture and their employees are helpful. Their delivery fee is way too much for us.
Great customer service, and very exquisite show room floor for any persons taste in Home Furnishings !Your bound to find something in this store youll wanna take home with you.
The sales rep was very kind and didn’t hesitate to walk over to the mattress store on such a cold rainy day. We layed on a few, and finally decided on one. She was so patient and helpful. She was layed back and not pushy. I enjoyed our shopping experience. My daughter is very happy with her new mattress.
We had a wonderful experience with Miller Waldrop. Our furniture came in late but they upgraded our delivery package for free. Not only do we love our couch but they made the whole process easy. They took great care of us. We will be purchasing from them again.
Great experience- my product had a defect; they had it replaced in 24 hours- super comfy in my new chair!
I recently went to Miller Waldrop to look for some thanksgiving decor for my dining table! The customer service was excellent!! Mel helped me create the perfect centerpiece and I’m already eyeing so many pieces I want to bring home!
Ordered a custom, green velvet couch from Miller Waldrop and ABSOLUTELY LOVE it!!! The MW team is fantastic and helped me select just the right style for my new home.
Excellent customer service. We were welcomed as soon as we walked in. If I had questions they were answered. I was able to shop comfortably and the checkout was easy as well. Attached to my receipt was a business card for the sales consultant that helped us (Clinton). When I messaged him with a question about delivery he responded quickly. I highly recommend Miller Waldrop.
Great selection! Service was so friendly!
The lady that waited on us was very nice
Great showroom, beautiful furniture choices, and excellent service! Melissa was so friendly and helpful!
Thank you to Clinton for helping me with the purchase of my new Mayo couches. Thank you to the delivery team who set them up for me. I absolutely love them. They look awesome in my house.
First time in this beautiful store. So nice and well displayed!! Lots and lots of high-end merchandise and very helpful staff! Tabitha was so very nice and greeted us when we entered the store. We’ll defiantly we back to shop again. Thanks for your help! 😆
At ease, no demanding shopping experience. Beautiful showroom and lots of selection. Prices are affordable with a variety of colors to select from. Staff extremely helpful and knowledgeable....especially Cassie Maxwell.
We went in with a lot of questions and not really knowing what we wanted. Loyd Brister helped us out tremendously and answered all our questions. Great customer service! Highly recommended.
Tammy was amazing with our purchase experience at Miller Waldrop. She was very professional and knowledgeable. She pointed us in the right direction and let us browse around on our own. She would come by on occasion and answer our questions until we decided which way to go. We went in thinking about buying a recliner and ended up buying the entire living room set thanks to her various sale options and benefits. Great job Tammy and Miller Waldrop.
Sara, our sales associate was great. She was not pushy or aggressive. Our shopping experience was pleasant. In addition to our encounter, we really got a good deal on our dining room set. Plus they honor veterans and we got a military discount.
I have been to Miller Waldrop several times to look for items to decorate my living room. Not exactly knowing what to get, I am so glad Audrey Madrid was there to help. She asked questions so she could get an idea of what style and colors I like and where I want to decorate. She was so kind and caring to my needs and questions. I purchased several items from her and now I absolutely love my living room! She was spot on. I will be decorating my whole house, room by room and I will definitely be back to work with Audrey again and purchase more items. I love the quality of the products and the many choices I have to choose from.
Very disappointed with service delay in order still have not received requested refund Sales rep and customer service making statements they do not follow thru
Great experience at the Mattress 1st store ! Very helpful not pushy sales associate. Found a mattress we love and at a great price! Thank you!
I love this store❤️ For 20 years I’ve been shopping at Miller Waldrop and they are more than a furniture store but family! Every stick of Furniture in my home has come from Miller Waldrop! They are my family, plus quality products...quality staff and service❤️❤️❤️ Love you guys!
Clint is a wonderful salesman. The delivery men were kind, prompt and knowledgeable. The showroom always looks beautiful and inviting! A++++
We always have a wonderful time when we come in to Miller Waldrop. They are so amazing, I went in and told them what I wanted and walk out with it in an hour. I want to thank Melissa so much she was fantastic. I swear if I could I’d buy it all. Very sharp great quality, and so many styles. I love Miller Waldrop Thank you so much.
Shop MW. Tammy is great! Always ready to help. Good quality furniture.
Was very friendly service. Didn’t try to selL me a bunch of things. Just helped me with what I went in to purchase. Merchandise was of great quality. Store was very neat and clean.
Miller Waldrop Furniture is the best place to buy good quality furniture! I speak from experience because I worked there for four years. Kent and Beckey Waldrop work hard to bring good products and service to all of their customers. I bought furniture before I worked there and also after I left. The sales people are superb especially Sara Hester. She is so knowledgeable and helpful. So if you want top notch furniture with a wonderful sales staff, shop at Miller Waldrop Furniture. You will not be sorry!
So thankful to Tabitha Wier for all her help, information, and patience today when I bought my new recliner! Cant wait to enjoy it! Thanks, Miller Waldrop!!
Absolutely wonderful experience! Melissa was extremely helpful! I needed an expansion set for a hard to find piece and she was able to order it and set up for delivery (I’m 4 hours away). So thankful for the great customer service! Thank you!
I was amazed by the styles Miller Waldrop has and the limitless options to make it my own style. We really enjoyed the free design services they offer. They even came to my home and measured everything plus brought swatch samples. They made everything fun and easy. I felt like they rolled out the red carpet. The best part was that everything was so affordable. Delivery was exceptional and our home is even better than I imagined.
We stopped in the store looking for a queen mattress set and frame. Loyd, the salesperson, immediately greeted us and offered assistance. The items we wanted were available on display and in their local warehouse.We needed the items delivered within the next three days due to being out of town for medical reasons after that. Loyd worked with the delivery staff to accommodate our request.Were pleased to have been able to shop locally and grateful for the friendly service.
We found exactly what we were looking for! They have high quality with a variety of styles! The staff was very knowledgeable and friendly. Best place in Hobbs for all your furniture needs. Be sure and ask for Allie!
Fabulous experience with sales associate Tammy. She was so helpful and had a great attitude. She got measurements, sent pictures, went above and beyond the call of duty. Very pleased with Miller Waldrop’s selection and service. Thank you. Great job. I wouldDefinitely shop again and use Tammy.
I am proud to say this is where I work. Its such a blessing in many ways. Kent and Beckey make sure we are supplied with the most beautiful and classy furniture.The ladies that I work with on the sales floor are beautiful and amazing women that I am so proud to know.The guys in the warehouse, delivery and on the floor help us make it all happen with their hard work, efficiency and kindness.A God loving, honest and fair company.I couldnt be more blessed.
Our salesperson, Allie, was very helpful. She led us to exactly what we were looking for and was very knowledgeable about the product. Thank you for being so quick and efficient!! My new chair is very comfy.
Troy Brown here. We have been happy with the services while just looking and when purchasing form Miller Waldrop. We highly recommend Tammy S. When you go there to shop, I hope she is available. Now, if I could just figure out how to get this to post under my Google account...
I moved to Hobbs NM from Austin TX and had to do some therapy shopping for my home here. Sarah at Miller Waldrop in Hobbs was instrumental in helping me pick out items that fit my taste and the decor I was looking for. She was so good at what she did, that I went back to her for a few more items. Sarah will most definitely be the ONLY one that I want assisting me furturistically. Her personality and personal touch is absolutely beyond reproach ...Thank you Sarah
Start to finish...from just looking to making a purchase of a new dining table and chairs for my kitchen, Sarah was a pleasure. The staff at MIller Waldrop is the best! They always go the extra mile for the customer...whether it’s your first time or tenth time shopping there! You never feel rushed or pressured and the sales staff really listens to what your needs are and makes thoughtful suggestions which work with your style and budget. The store displays are always inspiring and give you great ideas for your own home. I am a fan of Miller Waldrop and will continue to shop there as I have done so over the years.
Beautiful, great quality furniture and Great customer service. I appreciate Sarah being so patient with us and helping us pick out our furniture. She is very caring and someone I will definitely go see again for our next purchases!
We had a wonderful shopping experience. Found a great sectional for our new home with the help of Melissa Clark. Great service. Good quality. Very satisfied with our experience.
Cassie Maxwell was very professional, friendly, and helpful in me finding and purchasing a club chair that would be comfortable, yet liking to my taste for my living room decor. She patently showed me around the large show room as I sat and debated about each chair I was interested in. Thank you Cassie!
I purchased a split king Serta bed on Saturday Loyd helped me with the bed and paperwork. Got a break on the price and the bedding package can’t be beat. Pillows-mattress covers -sheets for a discounted price. I know I will love it when it gets delivered this week. I prefer shopping locally and spending my dollars here in Lea county. Thanks Loyd. Great job!!!🤝
We have been shopping for a mattress for a few years now and some friends told us about Miller Waldrop and let me tell you the experience we had was great and Loyd was full of information and knew his stuff. Needless to say we finally bought a new mattress and I am very happy with the whole experience. I’ll make sure to let all my family and friends know to go by and check Miller Waldrop out and if they need a new mattress they need to ask for Loyd.
Tabitha was great! We customized our own lazboy set and we are so excited to receive! Thanks miller waldrop!
Tina was so great to work with! She found me a bunch of options that I was looking for. Can’t wait to go back
Good customer service in Hobbs is a rarity. Sarah surpasses good and goes straight to EXCELLENT. She is the reason we decided to purchase furniture from MWD. Sarahs attentive, professional, genuine, knowledgeable, caring and carries herself well. She went above and beyond coming in on her day off just to help my fiance and I with our purchase. No one does that, which speaks volumes about the person she is and her work ethic.
Walked in and Melissa was immediately helpful and joyful. We found everything we were looking for and needing! And the prices were great! Definitely will be back!
January 2018 we came in to Miller Waldrop we were approached by a young lady named Audrey. She was very professional, polite, and helpful. She answered all our questions. We enjoyed Audrey; she worked with us since it took us a while to finalize our transaction last week. The best salespersons are the ones who are not pushy and annoying, we felt comfortable with her. Thanks Audrey for all your help. The furniture is beautiful.
Very nice atmosphere to be in! No pressure from any of the sales people. Melissa was the best! we found a couch but wanted a different color. She found it no problem and got the couch we wanted!
Lloyd was a very pleasant sales representative. His knowledge about the mattresses was very helpful in our decision process on purchasing a mattress. Very nice gentleman! Thank you Lee and Teresa Norris
Sara is always so fun and easy to work with. I tell her what I’m thinking and she always help put it together. I can send her a picture of a room I’m stuck with and she always comes through for me! Love everything about the store, other than the fact that I can’t have it all!
Great, friendly and very helpful staff. Melissa, was our sales associate and she went out of her way to make sure we got exactly what we wanted! Customer service was outstanding!!!
We are new to the area, moved here from Austin and have visited other furniture store here in Hobbs and they were okay but we were pleasantly surprised when we walked into your store!!! 🙋 the person that helped us Melissa, made us feel so welcome and she was personable I felt like we just met a new friend! Thank you for a wonderful buying experience I will b a loyal customer!!
Very nice Amish furniture.
We always love shopping at Miller Waldrop. Sara is always so helpful, without ever being pushy. She will spend as much time as it takes to pick the right piece for our home and it always fits perfectly. I would highly recommend Miller Waldrop to anyone lookIng for great quality furniture with a great price!!
Sarah and Tammy made buying a gift from Miller-Waldrop a fun experience. In this day and age to find two professional representatives was a pure delight! Thank you ladies for making my day! You rock!!
Great customer service. Sales person, Tammy, was great to work with and very helpful.
Melissa Clark was so helpful. She went out of her way to make sure I received the help that I was looking for. She is still looking for items that she knows I am interested in. I appreciate he so much!
Melissa was helpful in helping us with our furniture needs. You didn’t have what we were originally looking for and you could have ordered it but Ralph didn’t want to wait that long. So Melissa showed us some other bedroom furniture and found what we could use.Thank you Melissa for your kind helpSincerelyLillie and Ralph
The people work there all of them they nice .......store always is perfect clean........
Very happy with our shopping experience! Our Sales Rep Sarah went out of her way to help put pieces together that worked for our style. I highly recommend Miller Waldron for your next furniture purchase.
Everyone was very friendly, courteous, and extremely patient. Matt has been there 5 weeks and he was happy to help and never grew tired of our questions. We will definitely continue to do business here!
What a great experience. Everyone was wonderful and so accommodating and Tabitha helped me find exactly what I wanted!!
Allie Smith is a very nice person. She has a wonderful personality and is a great sales person. She helped me with the purchase of a mattress. Was very informative.
Drove from Odessa to Hobbs just to shop at Miller Waldrop. They always have great deals on quality furniture.Sara our salesperson was a delight and very helpful.My husband and I are very pleased with our purchase.
Love Miller Waldrop and their show rooms. Tammy was very helpful. She gave us time to browse and very helpful when we needed her. We will definitely be going back!
Went to look for office furniture, not really intending to purchase anything. Met a super fantabulous sales clerk. Melissa Clark she showed us a beautiful desk and assisted us in purchasing everything we needed for our new office. Truly helpful and very pleasant. Will gladly be back. If you have the pleasure to work with Melissa you will not regret it. Thank you again for a wonderful experience. The Navarette’s
Great experience! Loyd was extremely helpful and knowledgeable. He took time explaining features and helping us find the perfect fit and comfort level in our new bed! Thank you Loyd!
Wonderful experience. So many great home decor ideas and top notch furniture, hard to decide. Melissa Clark such a great help!!
This business truly is so unique and the staff are all friendly. Sarah helped me with my purchase today and she was absolutely amazing. Thank you!
A wonderful experience. The store is beautiful, all pieces exquisitely arranged. Melissa Clark is very f4iendly, helpful and knowledgeable about everything in the store. I will definitely be purchasing from her again.
This guy took a lot of time with us to make sure we got the right mattress to meet our needs. Also, the prices were fairly competitive. —Robert Starnes
Loyd was great salesperson, his knowledge was exceptional about the mattresses. We are excited to get our new beds. We will definitely tell our friends about mattress depot.
My shopping and buying experience at Miller Waldrip was top notch! Sarah was a jewel to work with! She was extremely patient and helpful with ideas about how to arrange furniture in my space.
Great service. Patient. Not pushy. Love the furniture!!!
Tabitha was wonderful today! She wouldnt give up until she found exactly what we were looking for.
Sarah made the furniture buying process easy and she was very knowledgeable in the pieces they had at the store. She was happy to help pick out pieces that went with a design, and the entire process was so easy. Thank you!
Excellent staff, excellent furniture & excellent prices. You get what you pay for & here it’s worth every penny. The staff go above and beyond. Thank you Miller Waldrop!!!
Miller waldrop and mattress depot is the place to go if you are looking for quality mattresses and furniture. Sarah Hester helped us and she is amazing. She answered all my questions about mattresses and is very nice. Ill definitely be back again soon.
Very good sales man, we never felt like we were being pressured into anything and he gave us plenty of time to make our decision even suggesting to come back again after we felt a few beds and thought about it, before we made our final decision. We really appreciated all of the help and honesty.
Love this store and shopping experience. Always have friendly staff to answer questions and show you around. Thank you Sarah, I know we will love the chairs as we have always bought lazy boy chairs in our 41 years of marriage, at Miller Waldrop!
Excellent service. The salesperson Tammy Slaugh was so helpful and knew exactly what I was looking for. She answered all my questions and helped me with choosing the best financing.
Great service, prices, and a great staff. Beautiful furniture, Cassie and Sarah are always very helpfull.I would definitely recomend anyone to check them out first, after or before going to another furniture store. THUMPS UP!!
Tabitha did a wonderful job, we always have a great experience here.
Great customer service! They really make you feel at home and give great suggestions, expecially Melissa Clark! Sweetest lady ever, great deals as well!
Had an awesome experience in the Hobbs store today. Tammy the associate that helped me answered all of my questions about fabric, colors, and everything else. Thanks for the great experience!
Melissa was extremely helpful and fun. She was patient and not pushy. She answered our questions and assisted us with our selections. Great experience.
The staff at Miller Waldrop are friendly and helpful, but are certainly willing to leave you to browse. I especially like the way they help each other with anything that might need another pair of eyes.
I was looking for a small table not to pricey. Melissa Clark lead me to the perfect table. Melissa thank you for your politeness & patience.
My shopping experience was amazing thanks to Valerie Hernandez, Sales Consultant Extraordinaire!MW has always been my go to for home furnishings.Such a great selection, best prices and premier customer service!!