Megan Rossio, Au.D., CCC-ADr. Rossios office is lovely and quiet. The clerk is friendly and efficient.I had a great experience picking up my replacement hearing aid. Dr. Rossio is very charming. I had a good experience.

Had such a great experience! It’s such a scary experience to be told you have some hearing loss and Dr A made it so comfortable and explained things in easy to understand terms. So thankful I found Hear USA.

Very professional. Clearly described models, capabilities and prices. No pressure tactics. A great experience for a first time customer!

I am very pleased with Dr Agulo and HearUSA. Dr Agulo gave me very personal care listening to all my concerns. She is very caring in the treatment that she provides and I would highly recommend her to anyone with hearing issues.

Excellent experience! I have only good things to say about this office. The staff is very friendly, professional and helpful and Im so glad I found them!

My mother, Phyllis Cherbonnier, was very pleased with her visit. MaryBethAgulo was patient and very helpful.

Marybeth is a very good Audiologist. She was very patient in working with my wife who has had a hearing problem for many years. We like her very much and will recommend her and Hear USA to our friends and family.

My mothers hearing loss was too profound to be helped with hearing aids. But the audiologist was honest about this, thus saving us a lot of time and trouble.

Needed to repair one of my hearing aids and was able to make a same day appointment. The doctor analyzed the problem and was able to make the repairs, which took very little time.

Very Professional experienceHighly recommend Hear USA for Hearing Aid

Visit was absolutely perfect. Nothing could have gone better

The best service for a small repair and battery pick up

Very good experience. Glad I went in for exam.

I have been an existing client at HEARUSA for almost 10 years. I just walked out of the HearUSA office and will be taking my business elsewhere once my hearing aid warranty expires in the next several months. I put up with having to bounce through 5 providers and 4 offices (all at least an hour away from my home) in 5 years due to audiologist turnover and office closings. I will not, however, tolerate the complete and utter disregard for the most basic of communication needs of your neediest clients. I am profoundly deaf and have been for 35+ years. While I wear hearing aids in both ears, I read lips as my primary form of communication. Face coverings are currently necessary given the public health and safety concern, and it has been no small struggle to communicate the last 9 months. The ONE place I feel I have an absolute right to expect face coverings that still allowed for me to read lips was my audiologist office. During my appointment today, neither the receptionist or Dr. Agulo was wearing a face covering that allowed me to read lips. I am especially disappointed with this being my first appointment with Dr. Agulo as a new audiologist to the Hoffman Estates office that she did not acquaint herself with my file to even attempt to address or discuss during my appointment. I was in shock. Shame on you, HEAR USA. Deaf people, especially profoundly deaf people, have been marginalized by society for decades. We deserve and demand more.

Service is excellent.

Had a 2 o’clock appt in Hoffman Estates that I had to leave work early for and there was no one there, lights out and door locked. Great way to do business, I confirmed with main appt desk and I was scheduled.

Very informative

Great doctor and great customer service