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Ace Communications - Holland
12719 Riley St #110, Holland, MI 49424, United States
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Ace Communications - Holland

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Je
Review №1

Alyssa was so helpful and knowledgable! She went above and beyond to take care of me. I highly recommend this location and services!

Do
Review №2

I had pretty much decided on my drive here that Id buy a new to me (used) phone to replace my Iphone6 that had been acting up. I went at lunch to see what they had, picked out an Iphone 8 and a case, came back after work and it all was done. Working great with all my apps, photos, email, everything on it. Alyssa was extremely helpful! Prices very reasonable. Highly recommend!

An
Review №3

Just had my sons S6 phone there for a repair and a new battery. They had all parts in stock and were done within an hour. Phone works great and looks great. Thanks for an excellent service.

El
Review №4

My husband brought his google pixle 3a XL fixed it no problem super thankfull for them

Te
Review №5

Andrea was very polite, helpful. She was my Godsend!

Li
Review №6

Andrea is always helpful. She is very knowledgeable and is a huge asset to the Holland store.

Jo
Review №7

Andrea was a big help and very thorough with helping my son and I today. Thank you Andrea!

Al
Review №8

Great fast service at affordable prices. Very knowledgeable staff.

Jo
Review №9

Andrea helped me greatly in getting my elderly father set up on a very nice iPhone 8(from a 5s). She helped him move all of his data over to his new device and she made the process enjoyable and effortless. Highly recommend!

Lu
Review №10

Awesome customer service and they did job adding screen protection samsung galaxy note 10plus and samsung Galaxy watches too=) A+

Br
Review №11

My phone took in some water and the customer service was very friendly, helpful, and knowledgeable. They were quick to fix the issue. I got my phone back and is back to normal!

St
Review №12

I love the service that I got from them. I went to get my phone fixed and I ended up buying a nice speakers with great price. definitely I’m going back.They go all the way just to make u leave happy and satisfy.I would love to give them more than 5 stars.

El
Review №13

I paid almost 80 bucks to get my phone screen fixed and the new screen cracks within a week, without me even dropping it.

We
Review №14

Great service, fast, and affordable. Thank You!

Ed
Review №15

Had low expectations waking in, only to get the best experience with getting a repair. Ace did the best to their standards and had ne feeling satisfied

Ap
Review №16

I just went in here with a phone that was having software issues and she fixed it for free! Andrea is awesome to work with!

Da
Review №17

If you want quality, professional, honest and kind customer service, it is here!!! Everyone is great... But a special thanks to Andrea, who made my experience AMAZING... You most certainly have a loyal future customer. I appreciate you and thank you!

Mo
Review №18

I came in needed to fix my sons phone.Great service with fair pricing. They replaced the screen within 15 min and it was great experience. I Love how they treat people and makes you feel ur home. Definitely worth it to give them a shot.

Fa
Review №19

Great customer service with great repairs.I brought my phone and it was an easy transition with great price. Love this business and Will be seeing my family and friends soonKeep the great work guys.

Co
Review №20

Andrea was such a great help. Super open and honest which made the situation very personable. She helped me piece back together my 2014 MacBook Air after it being broken! I couldn’t have asked for a better staff member to assist me through this, if/when I need to come back I’ll be sure to ask for her help again!Thanks Andrea!

St
Review №21

I have has several great experiences getting my computer repaired here both with hardware and software issues. Issues were taken care of and at a reasonable price. Highly recommend!

Sh
Review №22

I was refered to Ace Communications by a friend and it was a great experience! I didnt get the young ladys name, she was very professional, she helped me with my phone problem within minutes and was very pleasant. Will definitely use them again and would recommend Ace for all your phone needs!Thanks Ace!

Si
Review №23

Excellent customer service (they’re REAL people!). So far I’ve only used them to save on shipping for items ordered from Wish.com, but they honestly strive to meet and exceed expectations. I can’t comment on their repairs and other services as I’ve yet to use them.

Ma
Review №24

They were very patient and helpful with me setting up a new phone

Lo
Review №25

Andrea was very intelligent, very kind, considerate, patient. Patience is a virtue and she has that. I had a bad issue with my phone and she sat and helped me through it. Ill go to this store instead of Verizon any day.

Ki
Review №26

Great company! While we never like to have to judge a place on how they handle a bad situation, it is usually a true reflection of their integrity. Ace Communication has outstanding integrity! I will not hesitate to use them in the future, and I certainly will refer people to them. They had a bad situation with my phone, but they handled it like champions!

Ja
Review №27

Decided to give Ace another try after going to their competitor, i walked in to their competition and the guys were fumbling their words and acted like they were on something. I walked into Ace and talked to Dustin, he assured me that the Manager was no longer with the company, i got the quote that i needed to fix my phone that is still broken from the last time i was in. I got my quote and am excited to get this phone fixed next week. Thank you Dustin for your exemplary customer service.

Ka
Review №28

Thank you so much!

su
Review №29

Ive dealt with Ace for over a year. Robert has made doing business easy. My repair was fast, made right, very fair prices! Much cheaper and better quality service than all other places. My tempered glass screen protector put in flawlessly, fast and great price!!! Advice has always been spot on. New phone, awesome. Wont shop anywhere else. Ive owned a business for ten years and now a days its rare to still find this quality of personal customer service around! Ten stars!!!

Ar
Review №30

Good customer service with the phone I just got. Will definitely continuing to do business here. Good people who care.

Ya
Review №31

Happy with the service that I got from the associate. I came to pay my bill and ended up walking out with a new phone.Thanks guys

To
Review №32

The staff was very kind polite and helpful. I cracked my screen once than the 2nd time i went was because my charger port went out and my screen was cracked mildly so I just had them Fix my screen too it was fast and a reasonable price and one time me and my sister went there to pay her phone bill because it was cut off on a Friday and they were already closed they was locking up they were so kind and still let my sister pay her phone so I recommend them for any type of services

Ma
Review №33

Great friendly and quick service! we came with a broken iPhone screen and they fixed it in less than 20 minutes. they accepted a coupon we had and let us keep it if we come back for something else, and offered to stay after closing to make sure they finished the job same-day.

Ri
Review №34

Really cool shop for mobile needs. The owners are cool and knowledgeable. Service is very attentative. Service with a smile and as an IT tech myself they are easy to talk to and work with when explaining what I needed. They shop has lots of used mobile and laptop devices for sell at good prices and repairs seem to be a specialized service they offer. Would recommend giving them a look for your mobile needs

Ly
Review №35

EXCELLENT customer service from Andrea! Andrea was knowledgeable, professional,friendly, all while helping to quickly & efficiently solve my phone issue. See Andrea @Ace;Highly recommend!

Te
Review №36

I love this store they always take care of me. Easy going people.

Jo
Review №37

Great customer service. Very professional & immediately help me with my phone. Not to mention how nice & helpful . Ask for Dustin or chol. I would highly recommend them . I will definitely be back

Th
Review №38

After having my screen replaced THREE times from another repair place I needed to find someplace new. I stopped here in on my lunch break and the girls were able to replace my screen within 20 minutes. It works better than before it cracked. They also gave me a discount on a new case.

Ku
Review №39

Great customer service and awesome phone repair guys! Everytime I have a phone related problem, theyre very helpful and can get it fixed. I had some issues with my phone and they were able to fix it and make it work right away! I also bought a screen protector from them and they made sure to put it on perfectly. Theyre more pickier than me about it! Fast, friendly service! I highly recommend them to everyone! Theyre great!

Sa
Review №40

Wonderful service from this store, friendly and knowledgable staff! I will only come here for my repair needs. Thank you Ace!

Wa
Review №41

Im so satisfy with the repair that i got for my screen. They explained to me what was wrong with the phone and the technician guy was helpful and the repair was done within minutes.Thanks guys and looking forward to visit ur store soon.

Pe
Review №42

Not happy at all. I went there on Monday to drop a phone off for a friend and it felt more like a used car lot. The guy kept trying to sell me these Bluetooth speakers they had. I had to tell him no several times. When I asked who the manager was he said “I am the store manager” with a smirk on his face. I will not be back.

Al
Review №43

These guys were great to work with. I had a phone that they werent sure if it was the battery or charge port that was bad - so they replaced the charge port and put in a different battery as well so they could test it quickly and make sure the charge port worked - and then only charged me for charge port replacement. Great Experience - and super fast. I had friends and family recommend them and I would highly recommend them as well.

Jo
Review №44

Bought a laptop and had some concerns before buying it. I was assured that it was the best, and it has a warranty on it if anything should happen.

Pa
Review №45

I brought my daughters cracked iPhone screen in for repair, and had it back in like new condition in about an hour. I’ll come back in the future if ever needed again. Good prices, quick service, nice job! Thanks!

Mi
Review №46

This is a great company to deal with. They stand behind what they do and have the best customer service in the area!

Sa
Review №47

Great place excellent staff quick and friendly service 5 ***** from me

Ch
Review №48

I took my Moto Z play in for a new battery. They installed an aftermarket battery( they did not inform me that it would not be an OEM battery). The charge was $137.80 The new battery was faulty so I took it back the next day. Andrea was very helpful in having a new battery ordered and sent to Muskegon where the experienced technician would install it. I picked the phone up 2 days later and discovered that the tempered glass screen cover been taken off . I was told that it had to be taken off in order to change the battery. So they tried to sell me a $50 replacement. I refused. I then went to Icare phone repair for a screen cover and asks how much a factory battery would cost me from them. The charge was $50 and I was told that the screen saver would not have to come off.Lesson learned I will use Icare from now on.I AM HAPPY TO SAY that all of my issues have been solved in a very satisfactory and professional way by Andrea. She made sure that my phone was repaired properly and replaced my screen saver with an upgrade at no charge. Thank you Andrea for a very pleasant experience.

La
Review №49

Great store with Great service.I bought my phone with the new service.They saved me almost half of what I was paying.

Al
Review №50

We have had several occasions where we needed help with phones. Good prices and very fast service. Even gave a loaner phone for a longer repair. Would highly recommend!

Ro
Review №51

Great service very nice very recommended!

B
Review №52

My to go location in town. Always friendly and professional. Willing to help even if phone wasn’t originally purchased there. Very knowledgeable, I Highly Recommend Them!

Ru
Review №53

AMAZING SERVICE! I went in with my phone and they took care of me even though the phone wasnt through them. Friendly. Helpful. Informed. Definitely recommend!

Tr
Review №54

Very helpful. Makes us laugh and was very polite. He knew what he was doing unlike half the shops I have been. II would definitely go back and recommended to anyone needing help.

Ry
Review №55

James was very helpful to me in many aspects. He repaired a phone for me, suggested a new carrier based on my needs, and sold me a great phone at a great price! I would recommend anyone go to Ace Communications for any cellular needs!

Hy
Review №56

Good store good quality really good service recommended

Ec
Review №57

I am here buying my second phone from this store! The customer service is amazing! Everyone is so helpful and knowledgeable! I will continue to come back and purchase phones from here !

Ju
Review №58

James has always been very helpful with any issues Ive had with my phone. He has always been very prompt with service times. He is willing to help over the phone if he can also. I highly recommend Ace Communications.

Ch
Review №59

The best cell phone service place in town without a doubt. Very helpful and willing to help with anything. Very fast as well in everything they do. Definitely recommend.

Sa
Review №60

This place was awesome! A friend and I came in looking for a phone because the charger on his phone wasnt working and they just cleaned some lint out of the charger and got it working again. Free of charge. I would gladly pay them to fix phones in the future!

Di
Review №61

Thanks to Dustin and Andrea for their help. Great customer service!

Ni
Review №62

Dakota, at ace communications helped me out big time, always good service, and sent me on my way a hand full of times with a phone in a hand. Real people that you can talk to like youve known them forever. I drive across town to go to ace instead of across the street from my house.thanks Dakota and James!!

Ca
Review №63

Great customer service! Saved me over $200. Told I would need to purchase a new phone from my carrier. Took my phone to Ace and the were able to fix it, no problem. Will definitely have service there again when needed.

Si
Review №64

Great service! They repaired the LCD screen on my Moto X for a fair price and did a quality job. Highly recommended for any phone repairs.

Di
Review №65

The girls at Ace Communications in Holland fixed my cell phone in minutes. Very knowledgeable people. A+

An
Review №66

Incredibly helpful both with cell phone repairs and computers. Knowledgable and friendly staff. I have recommended them to many others and everyone has been impressed. A gem!

Da
Review №67

Andrea is SUPER GOOD

Ke
Review №68

I went in for an LG G3 and unfortunately my phone needed a new sim card. He ordered me a new one and had it delivered to the store with no problem and even gave me a loaner until my phone was ready. Great customer service warm smiles and not to mention the sales rep has the most beautiful blue eyes.

Da
Review №69

The staff were very friendly and able to repair my Galaxy Note 4 at a fair price. Thank you so much!

Ca
Review №70

Great service! Best prices in town, friendly and helpful service. Great quality work!

Ke
Review №71

This place is awesome. They have great customer service, Ive only been here a couple times, but Im definitely going back if I have any phone problems. Staff super nice and friendly!

Sh
Review №72

Excellent customer service highly recommend

An
Review №73

Great experience! reasonable prices and quick service too. i will be recommending them

Mi
Review №74

Ace communications is #1 when it comes to overall quality of work and customer service! The staff is friendly and very knowledgeable! They replaced my Iphone 6 screen in about 2 hours! The screen looks better than it did when I recieved the phone brand new from my service provider! They also applied a tempered glass screen protector flawlessly! Their rates are very respectable and I will definitely be a repeat customer in the near future!

Ka
Review №75

Wonderful customer service!! Professional jobs, and fair prices. Will definitely be back here. :)

Br
Review №76

Beyond satisfied with their services. Employees went above and beyond to help my family and I. Definitely will be recommending this place to people.

Gi
Review №77

Dakota is really nice, he know what he is going and without his I would be lost because my phone would have never worked again, and he did it really quickly! Great service! Thanks Dakota

se
Review №78

Needed my phone fixed in a really short period of time. And they did an excellent job! Will definitely come back. Thank you :)

Br
Review №79

Excent service! Cameron fixed my phone flawlessly! He got it back to me quickly and my phone is like new again! Definitely recommend going here and request him!

ar
Review №80

The best service place I have ever been for the cell phone repair. They are very friendly and every time I go with a problem they have a solution that works best. Definitely will recommend ACE communications in holland,MI for any cell phone repairs.

jo
Review №81

The people who work here are awesome they treat you with respect they know what they are doing and I tell you what I wont go anywhere else then here thanks

Ga
Review №82

Have gone in several times. Saleh takes care of me every time. Extremely helpful, affordable, and communicate well

Bl
Review №83

Very great service. Came in 15 after close but the guy was so kind to let me leave my phone that night, as it was broken and impossible to use. I had spent hours working on it myself that night with no luck. Recieved a call shortly after getting home to find my phone had been fixed already. Could not be more pleased with my experience today.

Jo
Review №84

100% satisfied, very quick with repairs and very professional. Ask for Dustin he knows what he’s doing!!

De
Review №85

Have been to this store a couple of times for cell phone repair. Always had a great experience and the prices are great.

An
Review №86

The phone I purchased had to be brought back over a dozen times. Owner never returned my calls. It was a nightmare.

Ce
Review №87

My screen was a wreck!!! I took it in & it was fixed in a about an hr and Cazandra was nice enough to throw a screen protector on for me. She even speaks Spanish which makes it easier for me to communicate. Definitely recommend this place to anyone in the Holland/Zeland area! You guys rock.

Kr
Review №88

They did a great job fixing my phone issues in the same day. Top phone location👍

Fr
Review №89

Really nice people helped me solve a service issue with local carrier and walked me through the steps of temp. number and porting it over to another carrier. Even though they could have charged me they gave me the option to do it myself. They saved me 30 bucks. Who does that? I will be going back not only for tec support but for repairs, service and purchase of a new phone. I like them a lot.

Is
Review №90

Contacted them shortly before they closed and they were willing to wait for me to make it to the store to fix my cracked phone screen. Great price and friendly service.

Va
Review №91

Go see Andrea at Ace Communications. She is knowledgeable and helpful. We purchased new phones and switched one over and she took care of it all!

Be
Review №92

Had my phone done in one hour! So quick and amazing customer service! I will be going back for any further electronic repairs!!

Jo
Review №93

Had phone rear camera and front screen fixed. During repair front camera was replaced without additional cost. Professional and Awesome service! Need more small businesses like this one.

lo
Review №94

James fixed my cell phone when others said it was unrecoverable. He also has generously taken the extra time to answer my many extra questions above and beyond my expectations. Thanks!

Am
Review №95

Ace communications is top notch. They are honest, knowledgable, fairly priced and fast. We have consulted with them twice on two different phones in the past week. Ths first phone they were very upfront and honest and said he didnt think he could fix it. He could try but it sounded like the phone was probably ruined by what I described. We could bring it in and not pay a service fee of twenty dollars for looking at it if it wasnt fixable which is a great deal.Phone two stopped working before one of our children went on an important trip and he worked with us ans did a rush job. We appreciate your honesty and hard work and we will be back again when the need arises.

Mi
Review №96

Great service and selection! Very help and enthusiastic staff.

La
Review №97

Their so helpful

Je
Review №98

Really friendly costumer service and greatest prices in town without a doubt. Highly recommend

Ke
Review №99

I have had two smart phones repaired and have had excellent results, I am so pleased with them, they are the best.  Thanks and I will be back again if and when I have another repair needed.

Re
Review №100

Stoped in because my headphone jack was having issues. I was in and out in 5 min with everything working fine. Fantastic service

Information
23 Photos
100 Comments
4.8 Rating
  • Address:12719 Riley St #110, Holland, MI 49424, United States
  • Site:http://acecommi.com/
  • Phone:+1 616-399-6666
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics repair shop
  • Internet service provider
  • Satellite communication service
  • Screen repair service
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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