user
ERI
89 Cross St, Holliston, MA 01746, United States
Appearance
ERI
Comments
Ta
Review №1

Getting the help we needed for the office overhaul was critical to our success in the effort. ERI provided the resources we required and things are running much smoother now, thanks to their help. If you need this kind of help you should get in touch of ERI.

Ka
Review №2

My company recycled our old TVs and computers here. The process was very fast and quite simple! The staff is super nice, immensely friendly and extremely helpful. They also punched and shredded the hard drives from those computers so that the data couldn’t be salvaged.

Ed
Review №3

They were able to schedule a pickup and successfully recycle all the equipment we wanted to dispose of. The customer servicing I received was really good and they even followed up with me later. We are going to be using this company from now on.

Ra
Review №4

Of all the places we consulted with to recycle our old IT equipment and paraphernalia, we chose ERI because of their availability and their very courteous service representative. She was very pleasurable on the phone as well as in person when she came to my office with her pick up crew.

Ni
Review №5

It was nice to work with a company who understands small businesses. I can say that ERI not only understands them, but is truly an asset to any small company. In truth, a partnership with ERI and any size company would be mutually beneficial. This is a great team.

Su
Review №6

We ran into an amazing situation when we worked ERI during the lockdown. We were able to overhaul the whole system we were working with to be able to keep our whole office staff remote as long as they wanted. The difference is incredible.

Be
Review №7

Getting a good price on a service you really need is a fantastic combination for a small company. ERI helped us with secure data elimination in a timely and cost effective manner. It was nice to learn they disposed of everything with a green inclination.

Ma
Review №8

Finding a solution for our expired data servers took some time for us. We were finally given a contact at ERI by a fellow business owner at a networking event. It took longer to get ourselves into position to contact them, but everything was easy when it finally did.

Mi
Review №9

We started doing business with ERI after someone was able to hack one of our bank accounts. Its essential to keep every pathway to your data safe. Old hardware can almost always contain paths to allow someone into your bubble of information. It’s a bonus that ERI is environmentally friendly as well.

Ma
Review №10

The boss tasked me to contact this company because we needed to dispose of some computer and other types of electronic equipment at our workplace. I contacted their number and was able to speak to a a young woman who talked me through the process. I highly recommend ERI.

Jo
Review №11

Being able to make a phone call to have some older servers handled was one of the best highlights of the last year. So many other things were a challenge but working with ERI was not it. I am happy we were connected with them.

Hi
Review №12

This company partners with companies of all sizes, ensuring secured environmentally aware elimination of data and old technology. I am pleased we worked out a plan that allowed our company to secure things for our clients.

Fe
Review №13

Working with this company was the right call for us. We confidently moved the old data to new servers and ERI eliminated the data and devices. It made things so much better.

He
Review №14

I use ERI because I have known small businesses that were targeted by hackers and thieves. ERI disposes of any old accessible date so that we don’t have to worry about that happening to us. They are a great company and have some really nice people in their staff.

Ja
Review №15

I work for a large company that provides us a work cell phone. When we went through some technological changes ERI was there to make the transition as painless as possible. We knew we were in good hands during every aspect of change from start to finish.

Ga
Review №16

I am currently inspecting a reprographics company in Badin, NC and I needed to dispose of a lot of older equipment since they had upgraded recently. I went online and started looking for places. A lot of the results were actually kind of rude and pushy. I ended up choosing ERI because the woman I spoke to was pleasing.

Na
Review №17

ERI provides us the service of destroying any remnants of data that could be found in our old hardware from our office buildings. Keeping viable information safe is a must. We appreciate ERI always taking care of us professionally.

Vi
Review №18

I am thoroughly impressed with ERI and their secure data destruction processes. I was in charge of a recent upgrade of electronics in our larger sized company. This included recycling old equipment and moving our data center. ERI had the best security and the best logistics of any company in the field. Everything was complete on time and at an excellent rate.

La
Review №19

ERI holds themselves accountable to the highest standard allowing you to do the same. They have accountability which allows you to track everything that happens with your devices. They give you the peace of mind that you are doing the best job at protecting your sensitive data.

Ma
Review №20

As the company overhauled many of our older systems, we needed someone to handle eliminating the expired data. After some looking we connected with ERI. In a few weeks things were resolved for us safely.

Fr
Review №21

I dont think we could have done what we needed to without ERI. So many calls were made before we connected with ERI but they were the only ones with solid solutions that fit our needs. Its better knowing they are environmentally friendly as well.

Ce
Review №22

ERI is the highest rated data destruction company I could find. Moving into a larger space presented several obstacles, including breaking down and moving our data center. ERI provides logistics and personnel to complete everything in a timely matter. I am very impressed.

An
Review №23

We use ERI to recycle old equipment properly. They are punctual and always great to work with. They do what they say and they do it well.

Lo
Review №24

When it was time to upgrade, I had to find a way to properly dispose of my old electronics. ERI offered the best solution for securely removing any business information and recycling the old phones and computers. Great rates and service.

St
Review №25

ERI has been essential for us considering they pick up our recycled products and ensure any info that could be found on them is erased properly. They are always on time for pick ups, and their customer service is polite and responsive.

Jo
Review №26

It was a sad moment when I came to the realization that my small business was not going to survive the current state of the world. Regardless, it was my responsibility to make sure my clients information was protected as I recycled my electronics. ERI was efficient and thorough.

Sa
Review №27

I use ERI because you never know who is out there trying to dig up important information for their own benefit. ERI takes our old equipment and disposes of it properly. Not to mention, it is better for the environment to use a professional company for these kinds of services.

An
Review №28

This is not the first time I have used ERI due to device upgrades in my business. Not only can you count on their integrity with 100% certainty I also appreciate the fact that no electronics are placed in landfills and Ill recycling and dismantling is done in America. As a Veteran owned company, I would not settle for less.

Ka
Review №29

Our organization has several international branches. When we upgraded all intelligent mobile devices we went to ERI for absolute security. The Asset Disposition service is second to none. It covers Data Security, Information Privacy, and Environmental Protection.

Pa
Review №30

Not only is the protection of our data important but so is our environment. ERI is a trusted company that has both e-Stewards and R2 electronic waste recycler certification. They hold the highest and best environmental practices in the business and I trust them explicitly.

Er
Review №31

My small practice was expanding, so I decided to upgrade some of my equipment. ERI has the ability to remove and recycle or destroy old medical equipment like xray machines and pulse oximeters. Anything that contains patient data is reviewed and all information removed. The efficiency and security is unmatched.

Ma
Review №32

Due to the sensitive nature of my company, when switching over to new devices we needed to be able to trust the company we employed to destroy the data on our old electronics. ERI is a trusted leader for this type of work and I went to them with confidence.

Ju
Review №33

Using the services ERI provides checks two important boxes for me. They make sure none of my information can be recovered from old hardware, and they properly recycle our old hardware so that we can feel a bit better about our usage within the company.

Ca
Review №34

Our store had to upgrade our systems safely and efficiently. We had to either sanitize or destroy all point-of-sale devices to ensure our customers data was secure. ERI Direct is well equipped to address all POS compliance issues.

Me
Review №35

ERI’s new recycling services have been wonderful for our tech department. It has been the easiest way to not just dispose of but recycle our old equipment in a way which our important information can’t get into the hands of the wrong people.

Ja
Review №36

It is great to work with this team. They always answer their communications. They are fun to talk to and have an answer for everything you need. I am thrilled that we were put in touch with them and they have made the difference in our business this year.

Ri
Review №37

We had some laptops that were at end-of-life. We wanted to harvest the parts and e-recycling anything that may have been viable for remarketing. ERI had the logistics to fulfill our requirements.

He
Review №38

Everyone likes to feel special and that is exactly how ERI made us feel when they designed a customized program just for us. It included a genius employee buyback aspect that saved both them as a company and our employees perfectly. I’m here to say, “just voice your needs to them and they will come up with the answer”.

Ar
Review №39

Each department in our town is due for an upgrade to their computers and critical systems. The systems house sensitive data and regulation to dispose of old technology is stringent. ERI came highly recommended and did a great job.

Fa
Review №40

Eliminating old data as we upgraded our systems was an important factor in our process. We needed to know our clients would be protected, even the ones we had ten years ago. They secured those devices, erased the data, and recycled the systems. Couldnt ask for a better outcome.

Ca
Review №41

They treat the environment with at least as much respect, if not more, than my company does. Learning how each and every item is broken down as completely as possible so that the ultimate of recycling can be accomplished was really educational. Knowing ERI is helping us recycle responsibly will keep us loyal and proud customers for years to come.

Ma
Review №42

We found a solid partnership with ERI. We could depend on them to dispose of the old client information and devices in a manner that does not diminish the world around us.

Ta
Review №43

We have thousands of stores nation-wide. That alone makes ERI our ideal provider. Their recycling boxes (19 different types!) are our ideal solution. They could not make the process any simpler so the fact that it is so secure as well would just make us fools to use anyone else.

Fa
Review №44

They cannot be beaten logistically. Whether we are going to have a full truck or not, they always have the perfect service to meet our needs no matter which one of our locations needs it. We generally do our own shrink-wrapping and palletizing but should we be in a time crunch during our busy season, their White Glove Service will handle that for us.

Ka
Review №45

This was the best place for us to partner with when we began to build our business around a remote working staff. They helped us eliminate unneeded data, update our systems, and provided a sense of security about all the changes because of their knowledge.

Ja
Review №46

After a big storm hit our area, we had several monitors and other equipment that was no longer usable. I called ERI to see if they could help. In just a few days, they securely removed the waste and we were able to start rebuilding. Their service is environmentally friendly and ensures that any secure information is removed properly.

Bo
Review №47

Our company is constantly updating and innovating. That means we are always replacing hardware. ERI takes care of recycling our old hardware in an eco friendly manner and makes sure any data is destroyed.

Fe
Review №48

The last time I had to decommission an IT data center was back in the eighties. What a nightmare. This time, with services provided by ERI Direct I was able to track every device from receipt through disposal through their asset disposition portal.

Ma
Review №49

We had enough on our plates when consolidating our data center. It was so comforting to know that ERI had us completely covered to make sure it was done responsibly and securely. Their efficiency was remarkable and they helped us to get maximum resale value.

Al
Review №50

It could have been much more difficult to close our lab during the lock-down. We entrusted to job to ERI Box Program services along with their Optech asset disposition portal for transparency through our assets final disposition.

Ha
Review №51

Their remarketing service is evidence that they deem us, the customer, as high priority. The fact that we are able to collect proceeds from devices we no longer require due to ERI sanitizing, testing, refurbishing and reselling them is so helpful. We would not trust anyone else to place our old devices in the hands of others. With ERI we know it is safe.

Ta
Review №52

It was time for an upgrade, but you cant just take computers to the local dump. ERI offers secure data destruction and proper recycling for businesses and individuals. Its such a relief knowing our client data is protected.

Ki
Review №53

I am relieved that we were able to send our old devices and know things were going to be resolved. It was a relief amid the chaos of all of our adjusting and updating. With our new normal there is so much for us to change.

No
Review №54

ERI has been an excellent company to work with. They are punctual and friendly, and their services provide me with the comfort of knowing I have one less thing to worry about.

Fe
Review №55

When we decided to change wireless carriers, there were many business cell phones we no longer had use for. We were able to send these to ERI for effective data removal before they were donated. The process was easy and secure.

Ca
Review №56

This year has not had a lot of highlights for small businesses. ERI was one for us. We had to move to remote working full time or we were going out of business. ERI and their team were able to make that happen for us.

Review №57

Unfortunately, our small business wasnt going to make it. As hard as it is to live through the realization, we have the utmost respect for our client details. ERI offers secure data destruction that follow the most stringent guidelines. Knowing our clients information was secure made a difficult situation better.

Th
Review №58

The most stringent compliance and restrictions for decommissioning corporate IT data centers are placed on the Financial Services industries. My job was made easy by hiring ERI. They are compliant with all requirements for data destruction such as FISMA, GLBA, FACTA, and PCI.

To
Review №59

ERI uses Optec as an asset disposition portal. It gave me access and transparency to track every device and every critical system as we decommissioned our entire data center including all mobile data devices.

Ch
Review №60

I dont know what we would have done without them this year. They made the difference in our upgraded tech and systems. They know their stuff and their advice was spot on for our needs. So glad that we partnered with them.

Ja
Review №61

I work in a poverty-stricken school district. During the lock-downs ERI Direct and partners co-funded this community project to provided state-of-the-art technology and tablets for all school-age children to continue their education.

Al
Review №62

We use ERI for ITAD because they leave us with no doubts when it comes to the security of our data, the privacy or our information or the protection of our environment.

Ma
Review №63

They go beyond “cookie-cutter” needs. Our business fell victim to intense flooding that destroyed tons of equipment in multiple locations. We had enough on our plate to deal with so knowing that our trusted recycler could step in seamlessly to help us in a critical situation was one less thing we had to worry about. For this and the years of great service, we appreciate ERI.

De
Review №64

We honestly would not trust the disposal of our gaming machines once they no longer meet industry standards to anyone else. Putting our players’ account information would obviously not be something that would be good for our casino business. Here we know that information will be completely wiped and that the machines themselves will be recycled as regulations dictate.

Ro
Review №65

Finding the right partner amid the changing options was one of the best company decisions we could have made. Now we have a great opportunity ahead of us and a secured past thanks to working with this team.

Ja
Review №66

Getting things straightened out after lock down was something that had to happen quickly. We managed to move forward with updating old devices, protecting data, and ensuring the hard drives were wiped because we connected with ERI

Al
Review №67

Our financial service did a lot of research on many electronic recycling services due to the myriad of requirements we have to meet to ensure the service is done in compliance. We stopped researching when we reached ERI. There is just no one out there better fit for this need.

Ju
Review №68

ERI could not make contactless device recycling easier. We order whatever size box or boxes we need right off their website, the boxes arrive, we fill them up at our convenience, call UPS for pickup and UPS returns our filled boxes to ERI.

Ke
Review №69

OK, so our retail stores are not as big as a Target or a Walmart but nevertheless we have to comply with the same PCI DSS standards when it comes to protecting our customers’ identities. Heck I was a victim of the Target breach myself. Thanks to ERI, a similar breach is not going to occur in our stores.

Cl
Review №70

Just because the coronavirus has disrupted the entire world, it does not mean we all still do not have electronic assets and IT we need to dispose of. This company came to our rescue with their contactless delivery and pickup when we used their recycling boxes.

Ed
Review №71

Quite simply there is not, and never will be, a standard or regulation that could possibly be required when it comes to disposing of our automotive business’ equipment that ERI is not certified to handle. We rely on that surety and have no desire to look elsewhere.

Le
Review №72

Quite simply there is not, and never will be, a standard or regulation that could possibly be required when it comes to disposing of our automotive business’ equipment that ERI is not certified to handle. We rely on that surety and have no desire to look elsewhere.

Pr
Review №73

LoLove working there have a very good relationship with my employees and supervisors very good company to work for unfortunate but it went through this year

Tr
Review №74

This review is for FCFS in the same building with ERI.Was not bad. Unloaded and checked out in about 1 hour. There’s this Asian guy who seems to really care about his job unlike other places. Keep up the good work!!!

Re
Review №75

Very nice costumers service. A little bit tight but friendly

Mi
Review №76

Only my first day here but I had no issues good people good equipment

Ge
Review №77

90 percent of the employees is Spanish and the whites in higher places I overheard that they are underpaid and under the table, I got in there at 645am with a truck load of freight 215 pm still not unloaded 10 bay doors I forklift unloading very unproductive facility

Ta
Review №78

Nice place night parking spot

Ja
Review №79

The worst place for a truck driver to visit. The wait time is ridiculously. I arrived at ERL at 8:10am with an 11am appointment. It took until 2pm to finally get a door. Didnt leave til 4pm. They suck.

De
Review №80

Nice place to drop and hook.

jo
Review №81

Horrible place to delivery. Appt need they take for ever to unload you .

Ed
Review №82

Horrible wait is way to long. Very bad service

Ra
Review №83

Unloading 1.5 hours apt neededOvernight parking ok

Ji
Review №84

4 minutes late wouldnt load me

E
Review №85

Terrible,so slow to unloading they take too much time to give me a door

Am
Review №86

Fcfs 30 minutes to unload

Eu
Review №87

Good service

Ha
Review №88

Its where i make money

Ce
Review №89

Good

Em
Review №90

Love it

Le
Review №91

Awesome

Li
Review №92

Finding the right resources is important for any small business. The company we decided to partner with when we needed old data eliminated and old tech recycled was ERI. They responded quickly, provided an effective plan, and acted on that plan rapidly.

Information
4 Photos
92 Comments
4.3 Rating
  • Address:89 Cross St, Holliston, MA 01746, United States
  • Site:http://eridirect.com/
  • Phone:+1 800-374-3473
Categories
  • Electronics store
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Service options
  • In-store shopping:No
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations