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Advance Auto Parts
1511 N Nova Rd, Holly Hill, FL 32117, United States
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Advance Auto Parts
Comments
Si
Review №1

Picked up oil filter and they had a Seafoam engine cleaner and I picked up an extra. Watch their sales. They have some great items that go on sale but you have to watch their ads. They seem really knowledgeable and are friendly staff. Good place when you need parts now or next day. The cool thing is that can get items in stock at other of their stores brought to them or you can go to the other store. Great system.

An
Review №2

⭐⭐⭐⭐⭐The staff at this Advance Auto Parts, are AMAZING! KNOWLEDGEABLE, MECHANICAL and are always WILLING to help!⭐⭐⭐⭐⭐ Heres to todays hero... Mr.Aaron R.

Ka
Review №3

Had what we needed in stock, we ordered online & picked up the same day. They gave md a coupon so I saved $50 on my radiator.

Ca
Review №4

I called ahead, then picked up a battery that I ordered online. Brett came out to my truck and took the core inside for me and was so kind to bring my new battery out also. Thanks Brett. Great value, wonderful service. Keep it up.

Br
Review №5

The workers were very helpful and friendly.

Bi
Review №6

Oh so helpful people.

Dr
Review №7

Nice people n convenient. Prices fair

An
Review №8

Stopped in to get a seatbelt adjuster. Great staff. Good prices!!!

Jo
Review №9

The one in Holly Hill is clean and the staff is very knowledgeable about the products they carry. Not so much so that they wont tell you and ask someone else if they dont have the answer to your question. The girl that helped us was super super nice wonderful employee and actually helped me out when others couldnt and even call to a different store to get something sent up from that store for me for the next day for my Audi and I really really appreciated it I totally suggest going in there

Jo
Review №10

They have the most honest people working here. Left my wallet on the counter in the morning and came back at 2pm and they had it in their safe. Nothing was touched and had my whole paycheck in there. Faith in humanity restored. Thank you guys so much!!!!!!

S
Review №11

Great friendly staff.... employees are willing to help you as soon as you walk through the door. mask are required..cannot run a diagnostic on your car or truck until the coronavirus has been controlled they recommend Pep Boys they will do a diagnostic on your vehicle.

Ni
Review №12

Knowledgeable and friendly. Helps you keep it financially affordable throughout your visit.

Da
Review №13

Very helpful people. Always has what i need.

Al
Review №14

They got the parts you need.

Jo
Review №15

Good service checking my battery. Good selection.

Ba
Review №16

Everything went real good.the black that helped me was real goid at helping.

St
Review №17

The parts guy shouldnt to mechanic that have been doing it for 40 years that they didnt make a 89 chevy pich up truck it doesnt have power steering on it

La
Review №18

Go there, nowhere else.....

Th
Review №19

Nice people work here

Me
Review №20

Buying parts from here for over 20 years never had a problem then just 6 months ago I purchased a brand new battery from them and it was defective and wouldnt return it or exchange it even though I have the receipt for a battery just not the one that they sold me because the employee gave me the wrong battery so now my receipt doesnt match the batter in the computer and so I wanted a battery not the money back so it didnt matter if i have a receipt or if it matches the one in the computer in I just need a battery l dont care if it was a cheap one the return policy says all over the store that I could exchange it but no instead they called the cops on me 2 different times 2 different managers after explaining to them and proving to them who i was and what happened and what the policy is any way I will never shop at discount auto parts store ever again and I am going to tell everyone I can when ever I can to stop shopping there because the store might decide to basically rob you and then try to throw you in jail for it ridiculous

Pe
Review №21

Open late ! Always good to have a tire repair kit in case......

De
Review №22

Manager on duty was knowledgeable and got me in and out fast. Good guy!

Jo
Review №23

Good customer service, friendly employees

Br
Review №24

Oil change time

Ma
Review №25

Always have what my truck needs

Ni
Review №26

I came with an issue regarding AC part, I have been struggling pinpointing direct area that allows vent system to separate from top to bottom, The manager there was Very Helpful, he tried for awhile to Help, although we couldnt find the area to help diagnose for correct part. He was very courteous, and Tried along side. Customer service is Very Important! Especially A day away from Memorial Day!

Li
Review №27

Very nice and helpful and will come out and look at your car. EXCELLENT PLACE FOR US FEMALES TO TAKE OUR CARS AND BUSINESS. HIGHLY RECOMMEND.

Al
Review №28

Very helpful and professional. Thank you for always being helpful.

Je
Review №29

Large selection and good prices

Da
Review №30

This place used to awesome.. There was a blond girl who was super nice.. She left and i shop at a place closer to home.. Wish i knew where she went

pi
Review №31

This place has the best bad every time I go there polite they help me get what I need I can rent tools instead of buying them

Ka
Review №32

Nice employees and great recommendations for my vehical.

Es
Review №33

Very nice the young guy attending.

Ma
Review №34

I usually had a good experience buying parts and oil from here until today. The black woman behind the counter did not greet me or look at me. Instead, she gave me a dirty look. Now without placing judgment on someone because of their skin color, I’m going to assume that’s exactly what she was doing. I was guilty of being a white man. She started yelling at me because I addressed the issue, and didn’t apologize. I won’t be purchasing anymore items from this store. Long time customer lost.

Co
Review №35

Good 👍

Mu
Review №36

Great place to get everything you need for your cars & trucks when it comes to everything from floor mats to parts. Check out the window visors to steering wheel covers, great for anything gifts for all occasions.

Mi
Review №37

Nice friendly and knowledgeable

Sa
Review №38

Been going to the same advance store for yeara but just recently picked up a project car and i can personally say that George, Sarah and Dre are the best to deal with. They always have a desire to help with even the littlest things and always go the extra mile for me.

Jo
Review №39

Great customer assistance. Good price!!

Lo
Review №40

Always helpful. Test batteries, put your windshield wipers on for you. Even ran a daignost for free

De
Review №41

Told me i can do a return on Sunday, by the time i got there Tuesday they changed their mind. Quoted their return policy which didnt even apply to me. My situation was a managers discretion issue..... needless to say he didnt want to be bothered

Je
Review №42

Great service!!!

Al
Review №43

Adequate. On par with other parts stores in the area. There always seems to be a good deal on one motor oil or another at any given time.

Be
Review №44

This store does not live up to the franchise standard. They are not price competitive like other stores in the state. This is one the least accommodating stores I have been to in Florida. I think corporate needs to come in and inspect the operations of this store throughly and retrain their workers.Its pretty bad when you try to tell the worker how to spell exhaust, and they still cant spell it right after multiple attempts.

Ch
Review №45

Good customer service.. Fairly good prices (online).

Ru
Review №46

Its a chain store, so product and prices are about the same. This location has a small sales floor but a huge parts room. So if u want variety for accessories go to another; but if u want to be sure u walk out with the part u went for this store is a good option... Not surprised about so many complaints regarding poor service, this specific stores generally pretty disorganized; and thats usually a reflection of poor quality staffing.

Je
Review №47

They had everything I was looking for and were very helpful with suggestions and locating the parts I needed.

Ch
Review №48

The parts guy al was amazing he came out and fixed my windshield wipers blades when I thought I needed to buy another new he fixed the one I have and save me $20 I will definitely go there to see al again for parts or what I need for my truck thanks again al!

Jo
Review №49

Fast and friendly service

Sh
Review №50

John at this advance auto parts rocks! He saved me almost $150! 10/10 would recommend

An
Review №51

Staff is always friendly and helpful. My only problem is the quality of the products. Products that I have gotten from you guys have actually done damage to my vehicle. Your voltage regulator caused a parasitic draw on my battery. It looked line my old one but didnt work. It also caused my battery to boil out. I will no longer shop with your company due to the inferior products. Also, when the parts are looked up by your staff on your in store computers, then they find the part with the part number, it isnt always the right part. I had this problem in your store with an alternator AND a fuel pump AND a fuel filter. The picture on the computer screen was right, The picture on the box was right, but inside the box was a totally different part.

Ca
Review №52

Have always had what I need, staff is helpful and knowledgeable.

ch
Review №53

Great place helpful people, buy your parts online and save with discounts then pick up in store.

Ro
Review №54

The employees are very helpful and Im always able to find any products I need for my vehicles.

ma
Review №55

Customer service was very good found what I needed salesperson was very knowledgeable and what I needed there was no problem that I could see

Jo
Review №56

They NEVER answer the phone. And they are allways understaffed and rude.

Ji
Review №57

They have all the auto parts your car might need and then some stuff

ca
Review №58

Excellent staff very helpful. Really help me with the diagnostic free check-up

Lu
Review №59

The store is a lot better then it use to be, there is a new manager and a few new people that seem to know what they are talking about. Glad to see some new faces!

He
Review №60

Now that Tom is back Its much better service amd knowledge.

Da
Review №61

The worst store I have been in. Employees not very knowledgeable. Very slow.

Ea
Review №62

Not very helpful

Ke
Review №63

Good service

Wi
Review №64

Quick service with good hours of operation!!!👍

Ha
Review №65

These guys make it happen always great service

Ci
Review №66

Always willing to help good customer service

Tr
Review №67

Very helpful in friendly shareta rocks

Ke
Review №68

A great place to go for all your auto needs and questions, Love it!

Ni
Review №69

Quick, friendly and knowledgeable. Thank you Advance Auto Parts!

Ci
Review №70

Not only did they put the wrong sized battery in my car, they also bent the brackets that hold the correct one!!! I only return there, because my battery is under warranty!! I got to OReilly now!!!!

An
Review №71

They had what I needed and helped me find it.

Da
Review №72

Good price good service

Su
Review №73

Rude, not helpful when broke down.

Al
Review №74

Had everything i need

Me
Review №75

Friendly,helpful, good prices.

Ge
Review №76

Gor us a special part quickly.

dm
Review №77

Went there to pick up some windshield wipers. Went to the counter saw one person running one register. Waited for some 3mins while the cashier talked on the phone. The other employee there was also on the phone. They both just looked at me and did not give a heck that I was waiting. Laid my item down and walked out. I will never go back to this place and they dont care. And I most likely will never go to any ADVANCE AUTO STORE AGAIN!!!!

Sc
Review №78

Amazing job

OS
Review №79

Need more staff. But good place

Ca
Review №80

Hot my oil

Ma
Review №81

Best deal on my oil change this week

Da
Review №82

Always willing to help.

Ka
Review №83

Its convenient

De
Review №84

We got what we needed much less than the dealership and they installed our wipers.

Ru
Review №85

They checked and charged my battery for free

Br
Review №86

Xavier is awesome he was a great help

Wi
Review №87

Great customer service

Ma
Review №88

Helpful parts experts

J
Review №89

Good inventory, thanks for the bagels

EL
Review №90

Max was smoking a cigarette when he should of been on the register had to wait in line when there should of been 2 cashiers

ki
Review №91

This store sucks the are jerks and the manager could careless.. They dont stand behind their parts..

an
Review №92

Great service and friendly people

Lo
Review №93

Very nice peoples

Sh
Review №94

Great quality and decent price

Ke
Review №95

Nestor does a good job tries hard to help customers get the right parts and price for them

Da
Review №96

How do you work there and cant even help someone, on top of uncalled for rudeness.

St
Review №97

Easy to find parts hard to find help

Mu
Review №98

Great service and fast

Mi
Review №99

Great helpful service staff

Wa
Review №100

Always has what I need.

Information
11 Photos
100 Comments
4.3 Rating
  • Address:1511 N Nova Rd, Holly Hill, FL 32117, United States
  • Site:https://stores.advanceautoparts.com/fl/holly-hill/1511-nova-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 386-252-1991
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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