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Aloha Marine
1700 N Nova Rd, Holly Hill, FL 32117, United States
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Aloha Marine
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Za
Review №1

Ken in finance, Clint in sales, Im embarrassed to say I didnt get the name of the gentleman who assisted the test ride were all awesome! Everyone here is great, check this place out first. Also their service department went to 6 star worthy review and made sure my trailer which wasnt in great shape had a proper LED light and the bearings were functioning.

Br
Review №2

Only 4 because i havent bought anything from them yet but always friendly and informative.

Ro
Review №3

My favorite place to go to when I need to get parts for my outboard. Always very helpful and pleasant to deal with. And also great prices.

Jo
Review №4

Good customer service and awesome parts department.. mike is really a stand out. Man knows his stuff.

NA
Review №5

If they dont have what you need they will find it for you the parts department is outstanding have all the right connections of people keeping you on the water

Je
Review №6

Waited over a week for a sea trial. Had financing and insurance in place and ready to take delivery of a brand new boat. They damaged the boat in the yard moving it for sea trial and did not care. Best they could offer was giving me deposit back. Could care less about me getting financing and insurance secured. I have already told everyone I know...Never by a boat from Aloha!!

Wi
Review №7

I drove one and a half hours just to buy from this dealership. They treat you like family and understand customer service. Ive owned two other boats and one jet ski--each bought from different dealers. This is--by far--the best boat buying experience Ive ever had.

Ka
Review №8

Thanks to the sells man for telling us this is the worst time to buy. That I should wait until September when all the people are buying today will return them. And how expensive is the maintenance. Very honest. You save us a lot of money! Thanks.

Ja
Review №9

Love the people here! Especially in the parts dept! They are awesome at finding what we need!

De
Review №10

Amazing customer service! Great experience when I purchased my new boat, awesome communication and simple process. Highly recommend.

Sh
Review №11

Mr Clint was an amazing sales representative and very informative and Mr Pete was extremely courteous and helpful. Highly recommend!

Jo
Review №12

I have had my boat serviced at 2 other Mercury dealers 1 in Leesburg that I will never go back to and one in Orlando that was okay but did not deliver the excellent service that I have received from Aloha, Mike in service is a great manager and really seems to care about the customer and there needs. I will always be bringing my boat back to this dealership.

Da
Review №13

Very helpful, always friendly.

Pa
Review №14

The first time I went here I walked into the showroom and wasnt greeted by anyone. I found that odd seeing as Im in sales myself and thats the first thing you should do. I looked around saw some staff walking around and some chatting in the back area. I walked outside to view some boats and walked around for probably 15 minutes still without someone greeting me. I walked back into the showroom and still no one greeted me. So I left. In total I was there 30 minutes and I saw ZERO effort to capture a sale. A few weeks pass and I found a boat on a website and it says its located at Aloha. I send in an internet request for more information and never get a response back. A week passes and I call about the boat I saw in the ad and I was told it sold. Whoever I spoke with at that time didnt bother to ask what I was looking for, if I was interested in something else etc. So far my experience is getting worse...Now lets fast forward a few weeks. I decide Ill give it another go. I find a boat thats available and still for sale. I apply for financing with Ken. I dont hear back for some time. I finally hear back and the terms werent agreeable to me and they wont negotiate the price so I decline. Now I wait a few months and I find another boat that is more in my price point. In fact its well within my price point but its a little more rough than Id like. This time I call and I get Pete. Now Pete I had dealt with the last time and I found him to be somewhat arrogant and he seemed he wasnt interested in actually selling he wanted a sale to fall in his lap. Long story short since Im running rather long. They dont follow up AGAIN I dont hear back about financing and low and behold the boat sold. Ive been in sales for a few years now and I can tell you that this kind of behavior is not tolerated in most places. Little to NO follow up. Lack of enthusiasm and general attitude of the place is lacking severely. Oh and I might add that I was not offered to place an order for a boat since they are in high demand at this time (I probably would have ordered one). So instead today I called another boat dealership and placed a deposit on an order unit. The staff was super friendly at the other dealership and was helpful when asking questions since I had quite a few. In conclusion Id stay away from Aloha. Sure they say theyve been in business for 40 something years. But it seems like they just dont care.

Se
Review №15

The sales team was outstanding! Ray was a pleasure to work with. Even though we were buying a small boat, we were treated like royalty. Everyone we dealt with were friendly and listened. No high pressure sales tactics, just honest, straight forward business. If you are in the market for a boat, Aloha Marine should be top on your list!

je
Review №16

There is not enough good things to say about a woman named Sues who sold us our first boat!! She was absolutely amazing and made this experience absolutely incredible! She definitely takes care of her customers and makes them feel like family! I would recommend this place to anyone who wants to enjoy buying a boat without the stress!!!! We love you sues!!!!

Re
Review №17

I cannot say enough wonderful things about this place and our boat buying experience. Everyone on the whole staff was truly amazing. Our sales lady Seuss was the absolute best around! She knows her stuff, and made us the happiest boat owners we could ever be. If I never even have to buy a boat again I will never go anywhere else. Trust me you can’t go wrong going here for all your boat needs!

Da
Review №18

Shout out to Mike over the service dept. Had an issue today with my tilt/trim not working and wasnt able to get the outboard up to tow home. Shot Mike a call, and in just a minute or two on the phone with him I was able to get the outboard up and well on my way! Always great service from him and their sales team there. Bought this boat new from them a few years ago, and will buy my next one there too! Thanks Mike!!!!

Gr
Review №19

Bought a used center console from Aloha. Service from Seuss was exceptional. I live in Boston and drove down to get the boat and Aloha made what could have been a complicated process easy and enjoyable. Upon arrival the vessel was extremely clean and exactly as described. I would highly recommend Aloha Marine to anyone.

Ad
Review №20

Excellent customer service, all the team members were so attentive and friendly. We worked with Steve and it was a seamless transaction. Thank you to the entire Aloha team!

Da
Review №21

Excellent experience here, great staff, helpful, they know their business. Boat Captains took their time explaining and showing, and answering all questions. I bought during their Boat Show at the Daytona Speedway.

an
Review №22

Parts department closed before store leaving it too late to make it anywhere else

El
Review №23

We bought a 16 used Stumpnocker for a very fair price. And... received the incredible service, attention to detail and friendliness as if we were spending millions $!Seuss Schuler was our fabulous sales person. The cooperation with whole support team from the managers to the maintenance folks that got the boat ready for delivery was wonderful. Thanks so much team!

B
Review №24

Couldnt be happier with our experience at Aloha. What made this dealership stand out above the others was our salesperson, Sue. She always was always willing to help us, was patient and laid back. She went above and beyond to make our experience perfect.Delivery and financing was exceptional. All in all one of the best experiences I have had at a dealership.100% recommend!

An
Review №25

This place is horrible we wanted to order a brandnew boat they had no time for us we got treated very disrespective and that all because I had a trump shirt on and the saleswoman was a democrat very very childish I guess they have enough business in the meantime we went to a great dealer and ordered ourself a brand new boat there I guess she got triggered

Da
Review №26

If you want the right boat for your family go visit Seuss at Aloha Marine Center. We had a great experience purchasing our new Key West boat at Aloha Marine Center. Our sales representative S.H. Seuss Schuler put no pressure on us to purchase as she walked us through several styles and brands of boats. Through several visits to Aloha, Seuss got to know our boating goals allowing her to help us decide on the right boat for our family. Of all the boat sales representatives we spent time with over the last 6 months, Seuss was the only sales representative who took an interest in our family and our boating goals. I recommend Seuss and Aloha to anyone looking to purchase a boat.

Ch
Review №27

Ive been in the market for a boat Ive been on many boats but never own my own and no idea what I was getting into. sales manager Pete spent many hours on many different days informing us, teaching us and help us through the process of finding the boat that would be best for our family. Pete is a knowledgeable professional and Im glad we ordered our boat at Aloha Marine,.

Sh
Review №28

Great people, great selection. Sadly, ended up buying somewhere else, due to not having the model I wanted here, but really loved my time spent at this dealer. Recommend for sure.

Le
Review №29

Great place to work in. Everyone is really friendly and helpful.from a consumer point of view, they have a large craft selection with different brands and styles.

An
Review №30

Everyone was nice as could be when we first walked in and looked at the boat we wanted. After signing some financial paperwork and giving our down payment, with little to no communication through 2 weeks of up-down in and out, around and around we had to withdraw from buying and get our money back. We may not have been the richest people with the best credit, but sure seems like once they knew that they didnt even want to deal with us anymore. Oh yeah, after all said and done we were approved, but we withdrew anyways. Wont be coming back to this place.

Ja
Review №31

Seuss was absolutely amazing to us! We are first time boat owners and Aloha Marine made it a breeze. I would highly recommend asking for Seuss if your looking to purchase. She is very thorough and will make sure you are taken care of. THEY WILL TREAT YOU LIKE FAMILY!!!!

Sh
Review №32

We just bought our new boat from Ray @ Aloha Marine best salesman by far.. Very friendly and very knowledgeable about helping us find the right boat for us. 07/14/2018 Bayliner Element E16 2018. Best buying experience we ever had with buying our boat. Was not pushy at all and we bought it the day we test drove.. Would recommend others to Aloha Marine to see Ray for future purchases for a new boat if they are looking. The other staff members there at Aloha Marine were very friendly and knowledgeable. Captain Chris showed us the ins and outs of the boat great guy. Great experience

De
Review №33

Ray was very helpful in helping us pick out our new 2019 Keywest boat. He was very informative on the different brands that are available. Aloha Marine was very easy to work with. I would recommend Aloha Marine to anyone that has not quite decided which boat to buy.

Wo
Review №34

So my grandfather owned a boat on the docks behind Publix that used to be on Riverside Drive back when Aloha Marine was back there they were always an awesome awesome place my grandpa on the boat and lived on the boat on the marina and Aloha Marine took care of his boat the whole time he was there there was a gentleman named Mark that used to work there that was an awesome person who I would love to get a hold of if anybody knows how I can get ahold of this gentleman would be great he drove an orange cougar back in the day dont know where he went but he was a good friend of my grandpas and gray mist but this is an awesome awesome Place very very lovable people family-owned back then Im sure it still is thank you guys for all the great memories some great pictures that I have Im back in the day and were talkin back in the day in the 70s so thanks guys

St
Review №35

We just bought are new boat from Aloha Marine Center and Ray was by far the best. He stayed on top of the whole process start to finish. He even gave my 6 year old daughter his applesauce he brought for his lunch just to make her happy! Excellent customer service.

Ma
Review №36

This is the best boat dealer in the area by far. They have an amazing selection and the sales staff is incredibly wonderful to deal with. They werent pushy at all and very honest. We ended up buying a the perfect used boat and are so happy with the purchase.

Ca
Review №37

We recently purchased a Bayliner Element 18 From Aloha Marine and Ray was our sales person who was wonderful with us as first time boat buyers. Captain Chris took us out on our water demonstration ride and he helped us feel more comfortable as first time boaters. The package pricing and value are excellent. We would highly recommend the dealership.

De
Review №38

Our experience with Seuss Schuler, boat sales consultant, was outstanding! She was thorough in educating and guiding us to the right boat and took the time we needed to make a good choice. If you want someone that makes you feel as if you are her only client, ask for Seuss!

Ca
Review №39

We just purchased our new boat from Seuss at Aloha, and she made it the best boat-buying experience possible! Seuss and the other staff were knowledgeable, friendly, low pressure, and a pure pleasure to do business with. Two things which really sets this place apart is (1) they take you out on the water in the boat you want so you can see how it performs before you buy it, and (2) they sit and go thru the users manual with you before you leave with your new boat. This is the only place I will buy any boats in the future!!!!

su
Review №40

Fantastic place to buy a boat!

Gr
Review №41

Awesome friendly staff. Bout a key west boat last week and picked up today. Staff was very attentive and delivered all they promised. Cathy the owner was super nice Look forward to many years of boating

Na
Review №42

Talked to Ray about a future Key West purchase. Very nice and helpful. Even gave my kid a bag of popcorn. Will be coming back.

Ki
Review №43

Aloha Marine had the boat we were looking for. Came from Jax to purchase an 18’Carolina Skiff. Ray is sales was great. He went above and beyond to make sure everything was right. Capt. Chris showed us the ends and outs of our new purchase and took us for a test ride. Everyone was so nice. Thank y’all for a friendly experience!!! 🚤🐠☀️😎

ya
Review №44

Awsome location, great friendly stuff and sales team. And its open six day a week how awsome!

St
Review №45

Have to agree they do treat you like family. Did a sea trial. All went well. To my surprise the boat was out front hitched to a truck and waiting for me when I pulled in. That in itself deserves 5 stars.

Be
Review №46

Just picked up my boat for another service visit at Aloha Marine and as always they took good care of my Everglades. Mike in service has always been great with me!! See you guys soon!

Ja
Review №47

Second boat purchase with Aloha, and each time has been a pleasure. Honest, hard working folks to get the deal for you, and the salesman, Ray made sure all of our needs and questions were taking care of before and after purchase. Any future boat purchases we will be back. Being in the community for all these years makes a statement in itself.

Ro
Review №48

I just bought a used boat here. The first time out with it since the purchase I had a small issue with it. I called Aloha Marine about the problem. They told me to bring it in and they would take care of it. They did exactly what they said they would do. They take care of their customers even when you dont buy new. Thank You!

As
Review №49

Michael Jr, Alicia, and Marcus all went above and beyond in the parts department!! I am just the errand girl sent for parts (I have no clue when talking boats), but they were patient and helpful in finding the parts I needed.

Ma
Review №50

We found the exact, PERFECT, boat we were shopping for, a Key West 1720 Sportsman. Worked out all the details with Ray on the phone and drove 3 hours each way from Clearwater to meet Ray and pick up boat. Ray was a pleasure to do business with, personable, honest and made it a great day for us! Thanks to Ray and Aloha Marine!!

Ma
Review №51

Pete was a great help. Very knowledgeable. We will see about the skiff after we go for a test ride.

Fr
Review №52

Just bought a brand-new Carolina Skiff from Aloha Marine. Aloha was the 4th dealer I visited and by far the best and easiest people to deal with. Seuss Schuler was the sales person who helped me with the purchase. No hard sell here. She went out of her way to make sure that all my questions were answered and that I was getting exactly the boat I wanted. Ken worked out the financial end of things and offered me the boat at a significantly lower price than any of the other dealers. This was a smooth and easy transaction and I when I picked up the boat Seuss went out of her way to make sure that I understood how everything worked and that the boat was perfectly prepped and detailed. Buying a boat is a major expenditure and I’m glad that I did it at Aloha. They made this a low stress and enjoyable experience.

Ai
Review №53

Friendly and professional. I Purchased a new 90 Yamaha outboard for my fishing boat and was very impressed with their sales and service dept. They guided through the installation and helped me register the warranty. Thanks Capt. B

Ja
Review №54

Great boats and customer service and maintenance shop A1

Ti
Review №55

Good service department lots of boats so I fat and choose from

Gr
Review №56

Ray Potvin was absolutely the best salesman ever! Weve bought several boats and never received such wonderful service! Highly recommend Aloha Marine!

Da
Review №57

Excellent service department. You can tell Mike and everyone there really care about their customers.

Bo
Review №58

Very helpful in parts service with a smile and prices are very good

JO
Review №59

Great place very knowledgeable Rey a great salesman I highly recommend.i didnt feel rushed in too buy a boat

Do
Review №60

I purchased a key West 189FS. From Seuss. We had a wonderful experience. The whole staff great. Thanks for everything.

Ca
Review №61

Theyve always done a great job of servicing our boat and Mike is extremely knowledgeable about any marine related question Ive thrown at him. Expected prices but well worth it as its always been done correctly.

Ro
Review №62

We went there expecting to look at a few boats and the ones that were listed werent there so it was kind of a wasted trip

Ra
Review №63

Staff needs more training on satisfying customers need. Looks a lot like you take your money over to aloha marine and their service is similar to a vending machine. They might have the boat youll like but be careful on putting your money were you are expecting good service back. Hey steve and especially ken thanks again ! Americas business dont rely no more on the type of products but more on the services you can provide remember anybody can sell you a boat, the question is how !!!

Ro
Review №64

Very friendly and helpful. No pressure and great prices!

Br
Review №65

The lady in the parts department is great

Le
Review №66

Super friendly staff. Unfortunately they didnt have the size baot we were looking for. However, Suess Schuler was the best. She gave us lots of helpful information. I recommend her highly.

Al
Review №67

Need some Yamaha parts and they had in stock. Very nice people.

Ca
Review №68

Great knowledgeable staff that is eager to help with all your boating needs.

Co
Review №69

Easy to deal with, friendly staff, great boats for a great price

Sh
Review №70

Seuss was fantastic and great place to do buy a boat.

Li
Review №71

Great service! Ray is very helpful and friendly!

Ed
Review №72

They had the boat over three weeks and it came back filthy. The bow cover is stained from sitting with water laying in it.The owner is very polite and professional.

ri
Review №73

Seuss was very helpful and knowledgeable about the different models and options

Pe
Review №74

Ive got an 06 22 foot tritoon I love it

Bi
Review №75

They blamed the factory for an incorrectly mounted motor, when we called the factory they said that they don’t mount the motors. A bunch of liars, BEWARE. Will never buy another boat from them.

Pa
Review №76

Awesome people low pressure sales

To
Review №77

Awesome helpful information

Ca
Review №78

Worst customer service ever!!! Called in to order parts and the guy at the parts department made it into disaster, parts guy had an awful attitude and lack of customer service. He got it up to his head... Lost interest in their business due a parts guy lack of customer service.

Ab
Review №79

Nice cat.

Lu
Review №80

Excellent sales and service

ma
Review №81

Very friendly

Br
Review №82

Friendly staff

Information
79 Photos
82 Comments
4.5 Rating
  • Address:1700 N Nova Rd, Holly Hill, FL 32117, United States
  • Site:http://alohamarine.com/
  • Phone:+1 386-255-3300
Categories
  • Boat dealer
  • Boat accessories supplier
  • Boat repair shop
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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