I just sold my 2018 Mercedes Gtc to Jumbo Luxury Cars. For the last 45 years I have been leasing, Buying and selling my cars, I have never ever had such an easy, quick and smooth transaction.The purchasing agent and accounting department were so efficient, I was in and out with the my check in my hand within 17 minutes.I really appreciate their courtesy, efficiency, professionalism and most of all honesty.
This was my first time buying a car online, and the experience exceeded every expectation from start to finish. Mo and I video conferenced so he could show me every square inch of the car, pointing out every tiny scratch, most of which I wouldn’t have noticed in person. Then he took me on a live test drive, explaining how the car felt to drive and how it sounded. Mo kept me up to date with daily updates until the car arrived a few business days after purchase. When the title work took longer than expected, they over-nighted me a dealer plate so I could drive the car around while waiting for the title! Plus, buying online meant no waiting around at the dealer for paperwork. They took care of it all offline, then sent the forms to sign electronically when they were ready.
I bought my first car with Mo in December 2020! With it being online, I was super nervous about sending money via wiring etc. or getting scammed. Mo was so awesome, super attentive, and answered all my questions. He FaceTimed me right away, and showed me the car and dealership. I spoke with financing before going through with it, but the process was super easy! Car was shipped to me perfectly and it was a super easy buying experience!
This was our first experience purchasing a car from a different state over the computer and phone. I was very nervous. Moe kept assuring us that the car would arrive and meet our expectations. We had a well managed experience. Our trade in vehicle was picked up with ease. Driver was polite and professional. Our new car was delivered and it was all that we expected. Delivery service was exceptional. There were some hiccups completing the paperwork on my end. The team was so patient with me as I learned how pairing devices work! The Jumbo Team never misrepresented anything. True professionals. I highly recommend using Jumbo Luxury Cars.
Great experience buying my M4 at Jumbo Luxury Cars! Would absolutely recommend them.
Charlie and Mike were great to deal with.They did exactly what they said they would do.It was refreshing to know there are honest and trustworthy guys still out there. I would highly recommend doing business with them.
Stay away. Far, far away. Jumbo Luxury Cars is not a reputable dealer. They use “7 day buy back” - it’s only if there is an issue that “they” see as major – the buyer opinion does not matter. I tried to get them to buy back and they refused. My reason was not to their liking. They also offer “30-day warranty” and “...cover any parts of $600 or more for 30 days…” – I had a repair that cost over $2k only about 2 weeks after purchase. The parts were over $1,000 (labor also $1k) but since no single part was over $600 – they refused to stand by the warranty. That’s shady! This place should be ashamed of themselves.
I purchased a Maserati from Jumbo online and it was an exceptional experience from start to finish. I would hands down purchase again from Jumbo Luxury Cars. My salesman Andrew was amazing along with finance manager and GM. Hands down 5 Star dealership. Keep up the great work Jumbo!
Thank you, Jumbo Luxury Cars, to make the buying experience such a nice one!From the day I approached the dealership, to the day I drove the new car off the lot, it was fantastic.The team is very nice, open and kind and, most importantly, they don’t try to take advantage.The entire transaction was on the spot, the offer for my trade in absolutely fair and balanced.The car, a AMG GT, was in the condition they promised it would be!Would I buy from Jumbo Luxury Cars again?..........you bet!Thanks guys, Werner
I drove from PA to purchase a car here - car was as described and deal for trade was very good. However, on the drive home, the check engine light came on. I called the dealership and Joe the manager assured me he would work with me to fix whatever the issue was. And indeed he did. A few repairs were needed and the check engine light went out. Joe reimbursed me for the cost with no hesitation. Great dealership I would absolutely buy a car from them again.
Having bought several exotic cars in the past, I can assure you its not always a fun or positive experience. What makes Jumbo Luxury Cars completely different is how easy it was to make the deal. Everything was done online and the car was delivered from Florida to Texas in just 2 days! Andrew was awesome. A true gentleman and salesman. Jason in Finance was awesome as well. I also got to work with Charlie the owner and he is a great guy. The AMG GTR PRO I got was a 10/10!! Just as described. From someone who has purchased over 100 cars, I can very confidently recomend Jumbo Luxury cars and their whole team!!
Adam was polite and got me the right information in a timely manner. This was my second contactless purchase on a vehicle and I was very satisfied. Adam made sure I had a video walk through even letting me know where there was a small scratch on the car. I was kept informed throughout the delivery process. Overall I would definitely recommend Jumbo Luxury Cars and will be looking forward to buying more vehicles from them in the future.
I attempted to do a deal with MOE Kelbah and ADAM Eldannanni and Jason,,,on a veh and I told them repeatedly to NOT run my credit more than ONCE. What did they do,,,YEP,,,,shotgunned my credit and ran it numerous times. I already had outside financing for $83,000 but they refused to deal with my bank. I should have known then to RUN AWAY,,but the veh was priced well. If you have good credit already,,,Under NO circumstances should you allow them permission to run your credit. They will violated your request. I hope they all starve.
Recently, I went thru the process of selling my 2014 Mercedes Benz E350 coupe. The process was simple,effective, and financially perfect for me. We communicated steady for a week and being that I was in another State we communicated via text as well. This dealership is a valued professional place for business.
I really enjoyed working with Adam Eldannaoui at Jumbo Luxury Cars for the purchase of my new 2017 Mercedes C43 AMG Cabriolet! Adam was very efficient, professional, and knowledgeable of the type of car I was looking for and the made the experience very pleasurable and fun.I would strongly recommend him to anyone looking for a high line vehicle for their garage or collection or just for that everyday vehicle to get you here and there.I will definitely will be using his services again on my next purchase!T. Phillips
This place has been a great place to shop for a car. I have been in many dealers and so far this is the best dealership I have ever worked with. Their atmosphere is great, their sales reps are really friendly and treating you as you are their family member! I would like to say a special thank you to my sales rep, Moe for doing everything that he did for me and helping me to find the best car that I was looking for. Thanks guys for the awesome day today! Definitely recommend and coming back for more shops!
I’ve purchased 70 cars in my life. Dealing with Jordan was an absolute great experience. The Maserati was as described and the delivery was a breeze. The entire staff, Andrew and Jason are professionals.I highly recommend Jumbo Luxury Cars to anyone who’s looking for a fair deal for a terrific automobile.
Pleasant car purchase I ever had. Entire sales department attended with highest professionalism.As well the service department that went out of the way to respond to my request, in the most timely way.I highly recommend the dealership, is not painless......Is very PLEASANT
Jumbo auto luxury was the best car buying experience i have ever had. From the beginning of my journey on the car lot Chris is one of the best sales representative i have ever encountered. From start to finish Chris made buying my luxury car a life time experience. Jumbo luxury was the best car experience I’ve ever had and a lifetime customer. Thank you jumbo luxury
We absolutely love it here. Everyone is so kind and honest. I haven’t purchased it here before but my wife has purchased five cars from them, Mercedes Benz G63, Porsche Cayenne GTS, Mercedes Benz SL, BMW M4, and a Porsche 911 Turbo for my birthday. I’ve come along with her every time. I would love to purchase from them. We were planning to make the trip down there to look at a 2019 Porsche GT3 RS and a 2019 Land Rover Range Rover 5.0L V8 Supercharged Autobiography. Because I need to replace my 2015 S65 AMG. But then this virus started so we decided to come down when we can leave our house. But like I was saying, everyone is so honest. They could be those shady used car dealers who say that the car was never in an accident but then it actually was. They straight up say, according to CarFax this vehicle was in an accident. And they are always so nice and happy to answer our questions. Our twins actually got their first car (it’s basically their second but its the first cars that they bought with their own money) our daughter got a Maserati Ghibli and our son got a Mercedes Benz C63 AMG. Although there is one thing, that is that they sell a lot of cars that have an accident history. This doesn’t bother us but I could see how it could bother other people. But in the end, this is one of the best places to buy a luxury car. And another really nice thing is that they seem to be car guys. Which as a car guy is really nice because their not like those clueless car salespeople. Like this one encounter, we had at a Volvo dealer looking at an XC90 Inscription T8 were the sales lady was like I’m pretty sure this has a V10. And we just looked at her like she was on crack, it was hilarious. But if you are a car guy you love it here.And if you are reading this Jumbo Luxury Cars I have a quick question; do you know what the Lemon title is for your 2017 Aston Martin DB11 (it’s blue) because it’s not telling me why on CarFax. Because I really want to get this for my wife because it is her birthday soon and it’s her dream car. It doesn’t really matter what the buyback was for unless its something like a mechanical issue. And if it does that white DB9 is really nice as well. She just really wants an Aston. (I already got her dream car which was a DB5 but she said she really wants a GT car that is comfortable enough to daily)(after reading this is sounds like a gold digger LOL, my wife is an Anesthesiologist and I’m an Architect.)(Here are some photos of the cars we still have. We traded in the SL for a R8 and sold the M4 because we never drove it. Our daughter wraped her Maserati and our son lowered his C63 and just got new rims for it.)
I stumbled across a Land Rover Discovery that caught my eye at this dealership and was pleasantly surprised at the entire experience. Mohammed helped me get my dream car at an amazing price. It turns out my dad also purchased a car here 3 years ago and was also very pleased with the service. Everyone is very friendly, honest and helpful. The car selection is great, the buying process is seamless and you might just leave with your dream car! Thank you again to the Jumbo Luxury Cars team! Highly recommend.
Hands down THE BEST dealership I’ve used. This was my first luxury car purchase and Jordan and the rest of the dealer staff walked me through every step.They make the process SO EASY. This is what every dealer should strive to be like. I was given updates every step and shipping of the car was fully coordinated by them. Highly communicative and proactive with paper work and other logistics.I will be using Jumbo Luxury Cars for any future vehicle needs. Do yourself a favor, use this dealership if you want peace of mind, no stress, and a pleasurable experience.Thank you to Jordan, Jason, and all of the Jumbo Luxury Car team!
Thank you to everyone at Jumbo Luxury Cars for helping me get my beautiful SUV! They lured me in with their great prices and selection, but I was skeptical of a possible bait&switch or a hard sell situation. My experience was nothing like that! Moe was patient, knowledgeable, and more accommodating than other salespeople Ive dealt with at the brand specific dealerships. I test drove both the brands/models I had researched extensively and knew my car as soon as I sat in it! The process to purchase was quick and easy and they even took care of a dent before delivery. My friends are on their way to get in on these great deals!
I sold my car to this dealer. The moment I sold, I was very concerned with the payment method. The dealer did everything to assure me that this transaction is valid. Every step of the way, i have received text messages and updates on the process. If you are in market to get a car, I highly recommend this dealer. Very few used car dealers are this trustworthy.
I can be a critic if warranted or I can praise a good situation and opportunity. I found Jumbo Luxury Cars from the web site Car Gurus as Jumbo Luxury Cars had the greatest selection. Adam, steered me to a great car that I purchased and had the greatest rating on Car Gurus. All the guys at Jumbo Luxury were laid back and not aggressive at all. The cars sell themselves. The paperwork was quick and easy, if youve got the money for a luxury toy.
Generally not one to write a review, but Jumbo Luxury Cars provided me with a great experience. I found the car listed on the site CarGurus.com. When I called, a member of the sales team, Omar, picked up and was informative. I was able to go in and see the car and again, Omar was present, responsive, and helpful in assisting in the process.Jason, the financial manager was also knowledgeable and helpful to get me out of an existing lease, and into the new car.I generally have dealt with larger dealerships when buying a car, so I was a little reluctant since Jumbo Cars is a private dealer. I can confidently say that this place is professional, clean, and the entire staff was knowledgeable. They also have awesome cars to browse when youre on site (and theyre cool with you taking any of them out for a spin :) ...I would definitely recommend checking them out.
Jumbo luxury gave me an amazing deal on bmw m3 and made my transition into a luxurious E class a piece of cake. S/O to Andrew for being such an amazing sales person. If you ever need a new car go to jumbo and let Andrew take care of you. Youll be 100% satisfied once he works his magic and gets you into an amazing new ride.
They did everything they could to service me the best the could.
I had a great experience dealing with Jumbo Luxury Cars!! From the moment I clicked on the car I was interested in, the whole process was transparent, fast and absolutely accurate. Andrew was courteous, very knowledgeable and always helpful to expedite the transaction. I highly recommend Andrew and Jumbo Luxury Cars!! This is a great company!
This is the place to buy a luxury vehicle in southern Florida. Very nice dealing with the folks here. Easy going and pleasant!! No pressure whatsoever to buy, answered all of our questions. We dealt with Jordan and Andrew, highly recommend those gentlemen. Will be back for another car!!!
First, let me say I searched weeks for a new rig. When I finally found the one with all of the available options at Jumbo Luxury and I contacted Adam, he was great. He helped me every step of the way, details, financing, inspection, and even clearing up a small mistake by the inspectors. Patient and super helpful. And he helped me get the financing when no one else would. And shipping was fairly easy as well. I will definitely be back for a another ride. Cant say enough good things about these guys all around.
I had a fantastic car buying experience at Jumbo Luxury Cars. Andrew was absolutely amazing and answered all my questions in a timely matter, making the transaction as easy as possible. I will consider them in the future and recommend them to all my friends. Thank you, guys. I love my new car.
Andrew, thanks for your service and professionalism. You made this process very easy. Your approach to customers is an example on how to treat them. Many thanks again. My daughter cant still believe she got that car. Many blessings to you and a very successful future.
Sold these guys my Mclaren. Was a super easy and fast transaction. Id definitely recommend this dealership.
Adam and the staff are absolutely amazing they were prompt and efficient and a pleasure to deal with. I will not hesitate to buy another car from them. Absolutely worth the drive over from the west coast. One last thing the selection of high end cars is worth stopping by just to check them out. 5 star service across the board.
I strongly would not recommend this dealership to anyone. I was sold a car that has frame damage which is unacceptable. I specifically asked my Sales Consultant Aaron if this car has any frame or flood damage and he stated NO! My car stopped working due to water in my trunk which damaged the electrical system. The repair bill was $1200 and I only had the car for 6 months. I took it to the body repair shop where they showed me the frame damage and the repair bill is over $4000. I was lied to and its costing me so much money. I expressed because of my poor vision the features that are important for me to have in my next vehicle. When I purchased the car, the rear view camera feature listed was not even in the car when delivered to my home in Georgia. I spoke with my Sales Consultant and was told to get a quote and give him a call. I tried calling for over a month. I have not received a call back since. I’ve reached out to management starting in March about the frame damage and they always just take my number down and no one has yet to give me a call back. It’s been a horrible experience and as a first time buyer I wouldnt wish this car buying experience on no one. Please save yourself the trouble and don’t purchase from this company!
Great prices for the best of vehicles. First time buying a car unseen and was nervous about the process, but Omar made the process comforting. Omar ensured he described and showed me every detail while keeping me updated. Very transparent salesman and dealership, and they made sure I had everything I needed upon completion of the purchase. Timely delivery and receipt of documents. Great experience.
Got already my second car from Jumbo Luxury. Amazing service. Love it! Recommend 💯
This was by far the best car buying experience I have had. Starting from the amazing cars and customer service. I didnt have to wait much, I was impressed on how fast the whole deal went through.Joe was great, had answer to all my doubts and again ... so fast in the process.Thanks Jumbo Luxury Cars, as long as you are open Im your customer for life!
I have to say this was the best car buying experience ever. Its been years since I bought a car from a dealer and Adam was with me every step of the way, walked me through everything. Everything was seamless. Most importantly, Adam took into my account that I work nights/sleep days and always text me after I was awake in the evening. Cant get much better than that! Adam even sent me video of my new car prior to shipping it to me. I love my car, its even better than advertised. Ill see you guys again in a few years!
Andrew and the jumbo team were fantastic in assisting me with purchasing my new car. Andrew was always available to chat when I had questions and made the process seamless. I absolutely love my new car and will definitely purchase any other vehicles from Jumbo on the future.
Hands down the best car buying experience you will find! I went to a few other dealerships before I found Jumbo Luxury Cars, & I am so glad that I didn’t settle for one of those other C300s I saw this week. From the moment I went inside & met with Ben Morad, everything was perfectly smooth. He was the only salesman that didn’t try to pressure me into buying right away.Ben was so attentive & knowledgeable about the car I came looking for! He kept in contact with me via txt all the way up until the night before I came in to purchase the car. The day I came in to make my purchase, he had all of the paperwork ready to go ahead of time & carefully went over all of it with me. I honestly didn’t think it was possible to have a fast & enjoyable car buying experience. This may have been my first purchase with Jumbo Luxury Cars, but it definitely won’t be my last. Thanks again Ben!! 🙏🏾
I purchased a Mercedes Benz from Jumbo Luxury Cars last Saturday 1/23/21 . I came from another state, I had the best experience buying a car there .The staff was the most accommodating and helpful team of professionals . Omar took great care of me, he showed me the car immediately and how it works . Most of all I appreciate his honesty about the car, he didn’t hide that the bumper was painted, I would not noticed if he didn’t point that to me . He was very professional, attentive and made the whole buying experience very smooth. And when I returned home, he followed up with a phone call if everything was good with my car . Also I had most efficient and pleasant time with Jason, the “financial officer “, everything went fast and without any pressure to purchase any extra and expensive staff . Charlie was very nice and most welcome . I recommend Jumbo Luxury Cars wholeheartedly to anyone seeking to purchase a quality car, sincerely, Lucyna F .
I highly recommend this place for used cars. I am very pleased the way i was treated and they explained everything in details. My sales person Mr. Adam was very professional down to earth person that made you feel at ease and didnt hesitate in answering all of my questions and showed me the different models and i got to pick the right car who fit my budget. He is a very professional, polite and friendly with many years of experience at JLC. I highly recommend you to stop at this dealership if your seeking for a pre owned car and ask for Mr. Adam .George M.
I had a great experience at Jumbo Luxury Cars. Omar was awesome, the car that I wanted Omar found for me the next day and I purchased it. I got a good price for the car that I really wanted. Omar is very knowledgeable and friendly. I will definitely shop here again.
Jumbo Luxury was the best! It was my first time buying a car online and the whole process was quick and easy. Moe, one of the sales rep, is amazing, knowledgeable and friendly. He went to test drive the car via facetime. He helped me with every steps, from paper work to logistics. 5/5 for Moe. I would recommend this dealership and would definitely see them in my next car purchase.
Jumbo Luxury dealership was the best, this was a wonderful experience largely due to Adam one of the sales reps, he made sure I had a great experience and that it was a very smooth process. Very professional and friendly! I live in New Orleans, this was my first time buying a car on line, it was just like I was in person a overall great experience, if your looking for quality cars and a friendly vibe plus professionalism this is your place. Beautiful cars as well I might add. Thanks Adam & Jumbo Luxury!!!!!
I was very impressed with the way i was treated from the moment i walked on the lot. I dealt with several sales people, Jordan and Moe. Both were very good and professional. I ended up purchasing a vehicle from them even though they presented me the car fax and it disclosed the vehicle had been in an accident. They had a 7 day guarantee that made me feel at ease with buying the vehicle even though it had a warning light on the dashboard when i decided to buy it because of the good deal it was. The vehicle was under 50,000 miles and was still covered by manufacturer warranty so i ended up taking the vehicle to them for service. Here’s where my happiness and excitement turned to disillusionment, fear, and concern. My service rep said the vehicle had been in an accident and whoever repaired it did a disastrous job of fixing the damage. The headlights were bonded to the frame and the repair looked like Dr. Frankenstein did the job. The warranty was voided in this part of the vehicle due to this. The headlights were quoted at $7500. You can imagine my heart dropped and my level of concern went to max. I immediately called my salesperson Moe, and told him, “we have a problem”. He said not to worry. “We don’t hurt people here”. I arrived at the dealership, and my sales person came out with Charlie. Who i assume is one of the owners. Another very professional, ethical, and outstanding individual. He immediately set my mind at ease and said, I’m going to give you several options and if you’re still not satisfied and happy, i will cancel the deal and return your trade and refund the money for the purchase of the vehicle. After thinking about the options presented to me, i ended up selling my trade in to them because they basically washed what i owed even though i could’ve gotten a couple thousand more in a private sale, i didn’t want to deal with the hassle of selling my vehicle. We cancelled the deal on the vehicle i purchased from them and they refunded my finance companies money within 48 hours as promised. They sent me a copy of the tracking number and check to present to them so they knew the money was coming back. All in all; i wanted to let you know that you can feel safe and secure dealing with this business and it’s employees. They are fair, transparent; ethical, and professional. Thank you Moe, Joe, Charlie, Jason, and everyone else at Jumbo Luxury auto sales for your professionalism. I would buy from them again if they had a vehicle i was interested in.
Jumbo Luxury Cars when they say “it’s all in the name” they where talking about this dealership. Experts through and through. Adam is a professional, knowledgeable and truly was a pleasant person to deal with. If you want to experience no hassle, no funny business just straight forward dealings and yes I dare say it “HONEST” business this is the dealership for you! Thanks Adam.
FIRST CLASS EXPERIENCE all the way..!!Ive been looking for this particular Range Rover color combination (Supercharged black design package - see attached photo) for months..!! BEAUTIFUL vehicle inside and out!! Both Charlie and Paulo were gentlemen and an absolute pleasure to work with.COMMUNICATION - From the moment I inquired about the vehicle (literally within five minutes) both Paulo and Charlie were in constant communication with me regarding the pricing, vehicle information, addressing my questions, and guiding me through the purchasing process (even post purchase they have been very quick to address any needs and/or questions Ive had).VEHICLE PRICING - What can I say here.... they have the BEST pricing anywhere to be found. I searched all over the country to find this vehicle at a better price and they simply could not be beat....!DO NOT HESITATE - True professionals who go out of their way to make sure their customers are satisfied (no BS policy). They were very transparent and they definitely earned my trust and loyalty (I plan on buying more cars from them)!NO PRESSURE. NO HAGGLE. Its how the car buying experience should be. Use THEM. You will NOT be disappointed!
Great deal and so far I am happy with my purchase. Vehicle was delivered as described and seems solid although I am only four days in.However, I am knocking a star because the process was dreadfully slow. I have bought cars online before and the whole process was seven days or less. This one was 24 very long days from initial inquiry to delivery. Part of that was my credit union sending the check via ground instead of expedited but it still took me four days to get a deal sheet, another three to get it updated to reflect the lien holder, and another three days to confirm shipment after the check was received. Mike (salesperson) was not proactive in keeping me up-to-date on progress (well, except for when the check was delayed in shipment - he was pretty quick to ask about that!) and I consistently had to reach out to him for status updates, sometimes multiple times before receiving an answer. He kept apologizing because he was busy, but this is life... were ALL busy.Also, it looked like a passerby slung a soda out the window when the car was in transport as the drivers side window was covered in a sticky brown substance. No fault of the shipper or the dealer, just insult to injury to have to immediately take it to a car wash. Blergh.
Adam was very good along with the whole sales team. Very nice selection of cars and purchasing process was very quick and easy. If you are looking for a nice car check them out!! I will definitely do business with them again.
Mohammed was great with his service. You can tell he loves what he does because his personality shined through. He is a people person and took the time to explain when we asked questions. Will recommend anyone to him. Thank you for your great and professional service. And I love my new car.
Let me start by saying this was one of the smoothest easiest hassle free processes that Ive ever had purchasing a vehicle. I was purchasing from the state of Georgia. So I flew down to pick up my car for my Birthday. I communicated with Mike via text and phone the WHOLE TIME. He was readily and available to answer any questions that I had at the time. I was inquiring about one vehicle and passed it up because it was out of my price range. I kept looking and they received another vehicle but much better in terms of ad ons and looks. I not only got a great deal but a BEAUTIFUL Mercedes Benz Gle with great APR. Jason was amazing as well hes the finance guy. They were all great guys. They all have beautiful energy and nobody tried to sell you anything you didnt want. If you say oh dont want. They say okay. That simple. I was not paid for this review I am at home a week later with my beautiful coupe. I recommend these guys for the best value and best luxury vehicles. Ask for MIKE HE IS AWESOME!! I felt like we were friends when we left the dealership.
Buyer beware! Do your due diligence before signing docs and double check the true condition of the vehicle you’re purchasing. I purchased a $60K Tesla from them. We live out of town so we FaceTime with their salesman Andrew in order to show us the car. He was very polite and a pleasure to work with however once I received the car I found that the tires have wire showing, needs an alignment and the button to close the door doesn’t work. This dealership either doesn’t go over their cars for defects or they don’t disclose known defects. The manager said the issues will cost more than they are willing to pay and I have to come out pocket to fix these issues. No one wants to spend thousands of dollars to fix issues on a car they just spent $60K for. The business name has luxury in it but don’t let that fool you as a car that is out of alignment and pulls when driving, extremely worn out tires with wires showing and buttons that don’t function properly is Far from luxurious. Sold by a company that isn’t willing to stand by their name and the vehicles they sell. Hopefully my experience saves many from the poor way this company handles their business.By the way, this was a gift for my mother which started off as an exciting experience that has turned into a nightmare as the problems with the car were found and now I have to take the car back from her to get all these issues fixed out of my own pocket. Horrible experience!Edit: The sales rep was notified within 30 days that the car had a wobble. He knew I had an appointment to have the car inspected. So the response from the owner below is a lie. They obviously do poor inspections if they didn’t notice wire showing on the tires and didn’t notice the button to close the door isn’t working. This was missed even though the owner says they inspect a all their cars. From my experience you cannot trust their inspections. They offered me only $500 which will not cover all the issues and then they took back their offer because I’m leaving a review so others know what to look out for. Leaving an even nastier taste in my mouth! Poor business practices and far from a luxurious company who will not stand by the cars they sell. Instead they try to bribe me with $500 to keep quiet about this issue. Now that’s what’s sad!!
This is the second time Ive purchased a car from Jumbo Luxury Cars. It was a smooth process, again. Adam was my sales agent and his communication was impeccable. I received my Range Rover as described and couldnt be happier. I would highly recommend this dealership and will definitely purchase again in the future. If youre looking for a fast, easy purchase, Adam is your guy!
I don’t think I’ve ever had a friendlier, easier, more helpful car buying experience. Adam ElDannoui was super to work with, had all the information we needed, followed up quickly and made the buying process very simple. I was also impressed by the entire company’s commitment to the customer experience. I would happily recommend Adam and the Jumbo team.
This was such a pleasant buying experience. Moe made the process absolutely seamless. He made sure I was satisfied with everything from the trade in to the delivery of the new vehicle. Both Moe and Jason, the finance manager, were very professional and completely transparent. 10 out of 10 recommend!
I had to write a review, I HAD TO! From my sales rep Adam to the finance manager Jason to the owner Mr. Charlie, this has been my best car buying experience BY FAR!!! Adam worked with me (long distance over the phone and through their amazing website) for a little over a week until the car decision was finalized, then flew into town and picked up my AMG and DROVE IT BACK HOME! Very transparent approach and upfront with all of it. Could not be happier and will do business again in the future God’s willing.Javier P.
Loved the service and professionalism provided by Andrew, so much that we went there to purchase one vehicle and ended up buying two! These guys rock and they have the best previously owned Luxury car inventory around,Thanks for asking our day!Kathy
These guys dont play around! They are the best in the industry. Period. Charlie will take care of you like no other GM will and Mike is your sales guy. I live in MA and I only buy my exotics from here. A Rolls-Royce back in 2016 and a Bentley Convertible GT Convertible in 2017. Yes, I drove from MA just to buy a car from here and will continue to do so God-willingly. Thank you for being the best in the industry with nothing funny going around ever. GOD BLESS YOUR BUSINESS!
I am a highly satisfied customer. Jumbo luxury cars had the car I wanted and at a unbelievably great price. Adam and the team at Jumbo luxury cars are the best in sales when it comes to dealerships. Im glad they value their customers and are so attentive. I had so many questions and everytime Adam made me feel such at ease with his positivity and attentiveness. Even after the sale, he is readily available to help. I will definitely do business with this company in the future.
Mohammad at Jumbo Luxury Cars sold me my Maserati in exceptional time with no hassle and everything was exactly as promise. He even shipped my car to me with no extra charge and I received it in 3 days. Awesome experience and I would defiantly purchase for Jumbo again.
Mo and the team at Jumbo Luxury Cars made my first online auto purchase experience easy and flawless. Mo explained the process and stayed engaged...even through my endless questions. The car is exactly as promised. Amazing job!
So far the best and most awesome buying experienced. My sales rep Mike( a very nice and honest person) helped me a lot he was very transparent with me since the beginning, he tried his best to help me with the numbers and he came through, my car, my budget, everything. Today im driving my new car extremely happy and extremely happy with the customer service if you gonna trade in your car they give you the MAX they can and they honor the deal. Im very impress with the dealer the customer service everything. If you want to trade in your car or buy a new car trust me this place is your place they will make it happen... Thank you Jumbo Luxury, Thank you mike! ( ask for mike you wont regret it). Thanks to all other staff. Excellent Service .
I went to Jumbo with my fiancé looking to purchase a new car as we are new residence having relocated from New York. Andrew was immediately attentive and very knowledgeable about the vehicles that I was interested in. I asked a lot of questions as I am a new driver and he was extremely patient. I tried various cars, i didn’t make an immediate purchase because I was so indecisive. Andrew kept in contact and always followed up with me. A few weeks later My fiancé ended up purchasing the Mercedes-Benz C300 for me as a birthday gift. The car was absolutely beautiful and so smooth! It was everything Andrew said it would be. If I purchase in the future it will definitely be from Jumbo Luxury Cars! Thank you Andrew for all of your help and exceptional customer service!
My salesman was Moe and he was great to work with. There are salesman with high pressure and some with Low pressure Moe was No pressure. He understood my concerns for my trade in and got me the highest value he could and the process was very quick and smooth. Both Moe and the finance manager were very easy and enjoyable to talk to, it truly was a first for me in car buying experience and I am thankful for that.
I already knew exactly what car I wanted to purchase when I reached out to Andrew at Jumbo Luxury Cars. So the purchasing process was pretty simple and on par with my expectations. However, it was the time and effort Andrew put in AFTER the sale that set himself and the rest of the team apart.I was on a significantly tight timeline and needed the vehicle delivered to Tennessee, from South Florida. Truth be told, my expectations were probably a bit out of kilter. That being said, Andrew worked tirelessly to ensure the vehicle was delivered when I needed it. He truly made me feel like I was his only customer and delivering that car was as important to him as it was to me.
Drove 4 hours, car just as told, experience was positive and quick despite the long drive. Will use Jumbo again and highly recommend. Omar did a great job for us
Found the car we wanted, jumped on the phone with Adam (btw. phenomenal sales man), received a trade in quote right away and within hours we had a deal. Very smooth transaction and very professional people to work with.
Absolutely the best car buying experience I have ever had. My sales rep, Jorge Vizcon Vinas, was a true professional. From the moment I spoke with him and inquired about a Mercedes E550 I saw online, I knew this guy and this company were head and shoulders above the rest. I went to my local Mercedes dealership, I went to other high end car lots, but no one compared to the level of professionalism I received from Jorge and his team at Jumbo Luxury. They went the extra mile to make my car buying experience an easy one. I am so impressed with Jorge and Jumbo that I can safely say I will never buy another high end car elsewhere. Oh, did I mention that their prices were more competitive too!! Just Fabulous!!!! I cant say enough positive things about Jorge and Jumbo and I am a very tough man to please. Hats off and thank you for an amazing deal on an amazing car!
Jumbo Luxury Cars is the place to get a nice, high end car for a great price. Adam is the best, he is an honest and laid back salesperson that provided great customer service. He made me feel comfortable about my purchase and answered any questions I had about the entire process. He went above and beyond my expectations!!! Love the vehicle I purchased and will definitely be back in the future!!!
Great experience, Moe and Adam made everything super easy. I will definitely be back!
This was the best car buying experience. I came to their site via an online listing for that car. I worked directly with Adam. Everything was very transparent. I got to see a video walk around of the car. I could reach out to Adam at my convenience for info on the car then also to walk through the car buying and trade in process. By the time I showed up to get the car it was a very seamless transfer. I had confidence in the process, the car, and the return policy if it didnt turn out to be what I thought I wanted. I highly recommend Adam, Jumbo Luxury Cars, and their online car buying experience.
I found my Mercedes GLS450 on a Tuesday night by Friday evening I had purchased it. We worked with Omar. He was very fast to respond to all our questions and needs. This is the 3rd vehicle I’ve purchased online and my best experience thus far. I’m a busy Mom with little time to visit show rooms.Omar was extremely transparent about any defects in the vehicle I chose and made me feel at ease. I highly recommend working with this company.
Adam was awesome! We are out of state buyers and Adam provided us with all the info we needed to make a well informed decision. He answered every call and text promptly and he also face-timed so we could see the inside and out of the car. He kept in touch with us through the entire buying and shipping process and made sure our car arrived in a timely manner. It was easier to buy a car through Adam than actually going into a dealership. Thanks Adam! Five stars all the way!
I would like to express my absolutely amazing experience ofpurchasing my first preowned luxury vehicle with JumboLuxryCars.My sales agent Moe Shehadeh worked with Jason(one of their finance managers) and made my request to purchase a car from their dealership the most quick easy and pleasurable process that I have ever had. I have purchased six luxury vehicles (Lexus,Mercedes Benz,and BMW)in the past twenty years, all new from local dealership’s and sales agents in person.This time I was looking to not only buy a preowned vehicle but one online, which made me feel rather uneasy. I had done my search of the make,model,colors and equipment for the vehicle I desired that most currently fit my budget and found two possible vehicles amongst 20 others scattered around the country. One was in Beverly Hills California dealership,the other in Hollywood Florida.I contacted both and relayed my interest in purchasing the vehicle and provided necessary documentation to both.I had already read the CarFax and AutoCheck reports and sevice history reviews for both as well as viewing the photos online. The following day I was watching the video made by Joe the owner of Jumboluxrycars relaying his concept and vision of what his dealership was and how he and his team did business of a technological online dealership of the future. I was seriously impressed with his ideas and video of their dealership.Later that afternoon I received a call back from Moe,he said the sales contract had been drawn up,Jason had completed financing w a bank and a notary was scheduled later in the week to sign the purchase contract at my home after I finished work.He had emailed me the contract and a high quality video of the interior and exterior of the of my vehicle.My jaw dropped and I asked Moe nor Jaoif he was serious,he said “Yes Doc, I working on a shipper to get the car out to you to the East coast,free delivery! I told thank you and would await the Notary w the contract in two days time. The next day I did call the Beverly Hills dealership and asked the car salesman if he had an offer to present to me just for the heck of it,but was told that due to COVID-19 and financing issues he wouldn’t have anything put together until next week!???”CLICK”.Before the end of the week the deal was done and my dream car was on a transport headed home. It arrived and was presented to me with all documentation and ready to roll down the road with a big smile.😎Moe, nor Jason tried to sell me anything,the car,services,extended warranties or services but did let me know they were available.Moe even had service put some fresh rubber on my 20’ wheels,and is on the lookout for my upgrade in a years time! Moe Shehadeh you’re the man!!,it was quite experience doing business you and will keep you in my contacts for a long lasting relationship.People,watch Joe’s video and the videos of all the amazing cars they have!Car dealership of the future,what a concept,you are the Elon Musk of car dealerships of the future,a true visionary! PS Please give Moe a bonus for his dedication and commitment to his clients and your business.VROOM,VROOM VROOOOOOOOOOOO!!!!!!🏎😎
Wow! You wanna discuss a pleasurable car buying experience? Impossible, right? Ehhhhhh wrong. Jumbo is something different. From the moment I contacted them (Jordan—-my sales consultant) it was like speaking to an old friend. Simply mentioned the car I liked and next thing I knew, I was giving them my autograph. On the contract, of course. Such great people tending to my wife and I, making an effort to get us outta there on a late Friday night. Mind you, we were there on a Friday night because the car was so awesome I knew it’d be gone the same night. And I was right!!!!! I...bought it. Can’t wait to brag to my friends that I was the one that found the place that we’re all gonna be buying cars from. Also gotta mention Will (“the finance boss”) who was instrumental in getting us an even better finance rate than what we had on our draft. Anyway, really nice place with beautiful rides and great attention. Thumbs way up for these guys!
“I want to compliment jumbo auto, and my salesman Adam, IN PARTICULAR, for helping a hard process be so easy! This was my 2nd experience at Jumbo and they actually made car buying an enjoyable task! Adam was a great help. I wasn’t sure what I wanted, or what direction to go in, and he took his time, went over options and got me into the perfect car that I’m really amazed with . Thank you Jumbo and especially Adam for making something that is typically not easy “Thank you Jumbo for an exceptional service experience today. I had the pleasure to work with Adam Eldannaoui . He was very knowledgable, detailed, and very friendly with a get it done positive attitude. I would like to give Adam the highest recommendation and thank Him and your team for a great car buying day.
Moe Kelly was very great with his service. He had a great personality. He was very helpful and took the time to explain when I asked questions. Will recommend anyone to him. Thank you for your great and professional service.
Purchased my second Mercedes from the guys at Jumbo Luxury! This time Adam helped me through the process. He was always quick to respond to my calls and texts, even after hours! Quick, honest and straight forward dealings. After the test drive I was in and out within the hour. They bought my old Mercedes back and I drove off with the new one hassle free. Couldn’t have been smoother! Adam was phenomenal.
These guys deserve 5 stars from my recent 9/7/20 purchase.Joe Dadu the General Manager would be the 5 star rep I put my trust in.Joe did a fantastic job navigating this purchase and he was along with me for the entire process. (10 days )Joe even went as far as to wait up until 3am in the morning for the transport company to come and pick up the vehicle.Joe even sent me videos of the entire process at 3am ensuring he wasnt done until the delivery happened.Joe made sure that all aspects of the process were to my expectation and he superseded and delivered exactly what he promised.I bought this vehicle without driving it and sight unseen other than the videos that Jumbo is known for on their vehicles.The vehicle was as described and has been a pleasure thus far 2 weeks after receiving it.While Ive purchased Ferraris and Bentleys from the branded dealerships, this was the best experience I could have imagined.Thank you for your professionalism Joe.Ill be a returning customer.
I cant say enough about Moe.He held my hand through the whole process. I wish to let you know how helpful he was. From my first contact, and I didnt know who you were, to finally helping me post this on Google. He is a true asset to your firm.
Jordan was patient and friendly. He showed my wife and I several cars. The experience was great. Highly recommend!!
Very pleasant buying experience. My salesman Andrew was awesome! It was a real pleasure dealing with the entire team at Jumbo. We couldn’t be happier with our purchase.
Hey congrats on 1k reviews!! Moe was excellent. Bought a car with him a year ago and Im still thankful till this day! I was very nervous and scared since I was buying out of state. Everything was wonderful. Stop worrying and go after the car of your dreams! You wont regret it! These guys are professionals at what they do!!
I had a great experience purchasing a vehicle from Adam at Jumbo Luxury Cars! He was very transparent from the start about the vehicles history and minor flaws, he sent me a full detailed video of the car ahead of time because i had to drive down to the dealership and that made me even more comfortable with buying the car. He was always responsive whenever i requested any information and was very informative and professional. I would definitely recommend Adam and this dealership to anyone considering buying a luxury vehicle. I would definitely go back and purchase another one in the future!
Nice place nice car courtesy people. andrew and adam very helper and nice.I will recommend this placeThanks
Adams is one sales man that is so full of energy and motivation to serve his customers. My first impression about Adams was his honesty and punctuality in responding to my concerns about the Cadillac I was interested to purchase. Coming to find out on a personal conversation with Adams, there was a reason why he is such a devoted, dedicated and loyal sales person, and it is his strong faith in God. I believe JumboLuxury management is lucky to have Adams as a dedicated staff member and I can’t stress it enough how much I do strongly appreciate doing business with Mr Adams.
I recently purchased a Mercedes E300 from Jumbo Luxury. All in all, it was a pretty good experienceDealership: the dealership is not a name brand dealership and it is located in a pretty bad area of Hollywood. I had found a vehicle online from them, and I was pretty nervous about what I would encounter when I arrived. Fortunately, the dealership turned out to be a pretty sweet place. They have a huge selection of luxury vehicles ranging from Mercedes through various exotics. In fact, they had more E300 inventory than I found at most mainstream dealerships. The cars largely seem to be in good condition (remember to check the carfax) and are very, very, reasonably priced. The employees at the dealership all seemed to be young, energetic, and very polite.Sales Experience: My sales advisor was Moe. To be quite frank, it was clear his main goal was to sell a car to me. However, he made the process painless and enjoyable (this is coming from a person who really dislikes purchasing cars). Moe was always accessible via text message and phone call. He had a fun personality and made the closing easy and painless. Honestly, it was probably one of the easiest car purchases I’ve ever had. I’d certainly recommend Moe to anyone looking to buy a car. Note: the dealership advertises no dealer fee, however they do charge a few hundred $ for pre-delivery fee. This fee is still quite a bit less than what you’d pay for a dealer fee at a normal car dealer.Vehicle Quality: The vehicle was very low mileage and had a quite competitive price. The carfax was clean and the vehicle had no apparently damage or repairs. So far, I am very happy with my purchase. My only real comment here is the vehicles are delivered “as-is”. This means that you need to check the tire tread, amount of fuel in the gas tank, and look for any broken items. My car had a broken window switch and trunk switch, which Jumbo advised me to have fixed under the vehicle’s warranty. I took the car to Mercedes Pompano last week and they fixed it under warranty at no cost to me.To summarize, I would certainly recommend Jumbo to anyone looking to purchase a higher end vehicle. They appear to be a diamond in the rough - a very modern approach to car sales and a great selection of well priced vehicles.
My name is Dominique. I’d like to say that Adam has been AMAZING! The fact that I’ve never purchased a vehicle that I’ve never seen in person was already sooo scary. Adam made the process as easy as getting gum out of a gum ball machine. He was straight to the point and more helpful than being face to face with all salesmen that I’ve met during this process. I’m very satisfied. This is not a fake account either. Thanks Adam!
I was greeted when I first walked in the door from several staff members and Adam was helpful from the first call. He was upfront about all the details of the car I was interested in. The whole process was quick and I was out of there a little more than a an hour. Thank you and your fellow staff members for all your help Adam. Happy with my purchase!!