Excellent job. Highly recommend this shop. Before and after pics.

My second time here, unfortunately, and again they did nothing less than a flawless job. The body work was perfect and you’d never know there had been any work done. Their team worked with my insurance carrier and arranged a car rental. I simply dropped off my damaged vehicle and a few days later picked up what looked like a brand new car. Repaired and fully detailed. All businesses should be run this way.

Great Business. They are very nice to deal with and fair and will are open about different options if you have to pay out of pocket. They have very high standards for themselves and produce quality work.

He car was totaled after a recent run in with a deer. The management and staff were extremely helpful and nice throughout the process!! They communicated with me frequently and took a lot of stress off my hands. I’d definitely recommend them if anyone needs an Body Shop!

I had a fantastic experience at Mengel Dafonte auto body. What I appreciated the most was the constant communication they had with me throughout the whole process. They make it easy for their customers to do business with them

I made it until 30 years old before I had my first collision claim. I was struck by a deer 2.5 weeks ago - yes, the deer came out of nowhere and ran and jumped into the side of my car. What looked like some exterior cosmetic damage to my front passenger quarter panel revealed tons of damage underneath. This body shop came highly reviewed to me and my experience matched exactly that! Carol Dafonte personally handled my entire claim and speedily got my car in for service and arranged my rental for me, too. The body work quickly mounted to over $8,000 but the shop finished their work sooner than they quoted and my car looks flawless again. While accidents are a headache for sure, this crew made it such a smooth process. Very grateful!

I went in for a car estimate after a collision occurred, and they assured me I should have within a week; however, after a week and a few day had passed I decided to call to see why I haven’t received it yet and the woman said she’ll inform the person that writes it up and I should have it sent to me. A day had passed until I decided to call again since I hadn’t received it, where she then said he’s out the office until Friday, that I would have to wait to then, and so, I call back Friday to then be told I’d have to wait 1-2 weeks for the estimate even though I had already waited two weeks! I’m completely appalled, confused, and upset that they would waste my time and be as unprofessional as they were; Do yourself the favor and go somewhere else!

The service was amazing. the staff was very curtious and very friendly it was a pleasure doing business with them, my car was done before estimated date, and im very happy with the results. thanks Carol and Thanks Mengel.

I had my car towed here out of the impound lot after an accident, and they were so fast to respond and friendly to deal with. I left them a voicemail after hours about getting the car from the impound and by the time I called back the next morning, they had already taken care of it Sadly, my car had to be totaled, but they helped me gather my things and dealt with me in a kind and professional manner, even giving me tips on how to deal with insurance. I felt really respected and supported at this stressful time and Ill definitely use their services again.

Had a problem with a water leak, someone recommended I go here. Every time I went, from the estimate to when I dropped it off to get it fixed, John was very nice and thorough with talking to me to understand the details of the problem, and giving me an explanation of what they were going to doIt was a great experience and I will go back here if I need an auto body shop

Excellent workmanship on my 2004 Buick I recommend them for collision repair !

Mengel DaFonte recently repaired a vehicle that was involved in an accident from our fleet. We received the vehicle back in like new condition. The vehicle was repaired and delivered back to us very quickly. The staff is professional and a pleasure to deal with. We are very happy with their service and would highly recommend!

White glove treatment! My car was less than a year old in need of an accident repair. They did an amazing job, timely and super nice! My car was covid-clean upon return, too! Im hopeful Ill never need to go back, but if you need a body shop- look no further- 5 stars

Real pros. Very customer friendly.

I have never had a more seamless car experience. They handled everything with my insurance. Working with Mengel-DaFonte Auto Body was a breath of fresh air. Highly recommend. John and Carol were great.

Excellent service 👏👍 I love the lady in the office, very very friendly, great communication. I am very happy with the service I received ☺ highly recommend this place. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Hi Im posting this review of mengel-dafonte auto body of Holyoke Massachusetts for anybody considering having a repair done and also a thank you to John dafonte jr and his team. I was referred by a friend to this family owned business . The minute I met John dafonte jr I felt like I was talking to an old friend any trepidation I had was gone in the stress of the accident to my truck and the everyday problems we are facing as a country was so appreciated thank you John. Now to my truck the repair came out perfect I feel like Im driving a different truck a better truck dafonte auto body takes it to another level they went out of there way to make sure I was completely happy with the repair and I am thanks again John jr if I need another repair Ill be back. Thank you Dan

I have used this body shop for several accidents over several years. They have an excellent reputation with the insurance companies and their work is excellent.The shop in clean and organized.They are also very friendly and pleasent to work with. Highly recommend.

Best auto body shop bar none! I have been a repeat customer of Mengel-Dafonte for decades. This is a family owned business that delivers outstanding services consistently time and again. John, Carol, and John Jr. make the process of having your vehicle repaired and restored effortless. Mengel-Dafonte has made repairs to a wide range of our family’s vehicles with outstanding results each and every time. Upon picking up the vehicle you will find it completely clean, which we all love. I highly recommend anyone looking for auto body work to go to Mengel-Dafonte. You will not be disappointed!

Dropped my truck off after an accident with information from my insurance company. Office staff was polite and friendly and told me they would contact me if need be. They reached out to me a few days later with an update on hidden damage and gave me a time frame when repairs would be complete. They dealt directly with insurance company making my experience completely stress free. The quality of work was outstanding, done on time and I was pleasantly surprised to have the interior of my vehicle completely detailed when I picked it up. Highly recommended!!

No one enjoys having to have their car repaired after a collision. But if you have that need, Mengel-DaFonte should be where you get the work done. Their people are professional and skilled and care not only for your vehicle but they care for YOU too. They clearly define what customer service is and excel in providing it to their customers.

Owner and staff there are very nice to work with. They helped me order and replace the cracked glass in time before winter. Very friendly. Price is also good compared to other shops.

Mengel DaFonte Auto Body in Holyoke is the best! They make everything easy when making an insurance claim and arranging for a rental car. Carol is great and she makes a stressful situation easy to navigate. I like to support local family-owned businesses and I highly recommend this business for quality work and impeccable service.

They really take care of you. They ordered me lug nuts when I needed them and had them in a day to repair my car. It was just a nice little thing that you will remember and make you come back. I am happy with how they handle things!

I took my car in for some body work. The employees are all great, its a nice family owned business and you can tell from the way you are treated. I love how they will help you out with a rental car whenever the job will be a long process. I take advantage of that all the time.

I had my front bumper repaired here and they did a very good job. The service was professional and they answered all of my questions. Just a great experience overall!

Good, honest people with integrity. The work was excellent, on time, and on budget. They matched the patina of the factory matte finish paint on my classic Mercedes Benz. Highly recommended.

The staff is knowledgeable and they explain their services accurately. Theyre good people. I would definitely recommend them to my friends and family.

The staff here at Mengel-Dafonte Auto Body is so friendly and personable. They are great at communicating issues and not pressuring you into unnecessary purchases. The work is all done very promptly as well. I would highly recommend them to anyone who is sick of being ripped off by their auto body shop!

All was good

My daughter patricia highly recommends this auto body shop. They do excellent work and are very professional and friendly. I highly recommend them!!!!!

These people worked on my 03 mustang back in 2016. They kept my car for over two months, when I picked it up it broke down a day later. Staff continuously lied to me about when I could pick it and I could tell as soon as I drove it off they had done damage to it. I don’t care what other reviews say this place is a scam and put my life in danger accidentally or not. This review is a warning to others.

Really paid close attention to details that I brought up. Very personal interaction with customers.

Helped me out big time on a Saturday, short notice. Great guys.

I have only used Mengel-Dafonte Auto Body Inc once, but they were great. I have no problem recommending them for the work they do, I was very impressed. I know that I will use them again whenever my vehicle has a problem.

Mengel-DaFonte Auto Body has good, honest people. The work was done on time and on budget, and is in excellent quality.

Mengel-DaFonte Auto Body Inc responds very quickly when I had any questions. They are very courteous and easy to work with.

Just picked up my car from Mengels - what amazing service! After a stressful day of damage to my car, I was pointed towards Mengels to get some work done. Not only did John stay late on a Friday to accept my car, he also took the extra time to explain to me just what my car (and my pocket) might be in for. He was honest, clear, and knowledgeable. While my car was in for service, the Mengel team was in touch with me about time and price quotes both through email and on the phone. Just a few days later, my car was returned to me, all fixed up, and incredibly clean. I am so pleased with this level of service and look forward to sending business their way!

First class service and staff.very satisfied. Great job.

My family and I have been using Mengel-DaFonte Auto Body for roughly 10 years. Weve had all sorts of minor and major work done over the years. No matter what the job is Mengel-DaFonte does a great job.

Amazing service! A++