First time having Artic Fox servicing my home and I highly recommend them. Service guy arrived on time and was able to find the issue right away. Very professional will definitely become service provider from now on.
Sean arrived early and explained things well to us. We are not from Florida and didnt realize the extent of maintenance Florida ac require versus what we are used too. He quickly diagnosed our issue and fixed it. Now we can sit comfortably in our home without the temps reaching the 90s. Fantastic service. He even pet my dog 😊.
Excellent technicians (Michael & Roger) and excellent customer service. Complete removal of old HVAC system & install of new HVAC system on a Saturday no less. Good price & clean work. These guys come highly recommended from me & my family.
The service was great, the technician, Ariel, was professional and polite.Originally the unit was installed by Artic Fox Cooling Services and they have always stay in contact and back up their work timely and very dependable. Ill recommend them without hesitation to Anyone that needs an AC or Maintenance.Juan CruzMarch 18, 2021
We have had nothing but positive experiences with Arctic Fox. From keeping our old, dying a.c. going, to helping us select a new one that was perfect for our needs, they have always been professional and prompt. The technician, Ariet, who always helps us, is terrific and so friendly. I would highly recommend Arctic Fox to anyone who needs air conditioning work done.
I have had the pleasure of working with Arctic Fox for over 5 years. They have installed two AC units, repaired a third and have been back twice for other maintenance. I would not have any other company work on my AC systems.
Great service and great prices. A trustworthy company. Give you options for payments. I would recommend it to anyone.
Artic Fox was referred to me by a friend of mine who had a positive experience with their service. After having an issue with the A/C, i decided to change it and that is when I called Artic Fox. This company is very customer service oriented and very professional with their job. Punctuality and high level of experience are two qualities that I can mention in regards to this company.I will recommend them 100% whenever you a need an expedite job.
I am extremely impress by the professionalism and responsive of the entire team at Artic. Beginning with Christine who takes the call. I have a number of rental properties that they have installed new AC or have done maintenance and every time it has been flawless for the tenant and I.I will keep coming back or calling back thanks Artic Team!
I had contacted another company to do the coil cleaning on my AC but the lady that answered the phone was super rude so I decided to call Arctic Fox instead and was greeted by Christine which was awesome. The work was done in a timely manner by a wonderful technician who explained everything to me and was super helpful! Thank you guys for such great service! Keep it up! Highly recommend!
Sally and Christine are awesome on the phone - - and they always answer their phone! The technicians are prompt and professional, and they provided me with options both times i used them for my A/C repair and recently for my heating elements which hadnt been used in years. This company was recommended to me by a local realtor group, and they have not disappointed. I highly recommend Arctic Fox!
Very respectful timing was impeccable. Would recommend this company to many other very reputable.
I called this company at noon. They gave me a window of 2-4pm to diagnose my issue.I kept calling for updates, and they kept pushing back my time. It was too late to call another company for that day, and they knew it.The tech didn’t arrive until 7:20 PM!!! Almost 3.5 hours AFTER my window.Not only that, the tech kept pushing on me to replace my unit....even though it’s STILL under WARRANTY!I was told the warranty isn’t going to be honored by the manufacturer in any practical sense and it’s not worth using.I was also told it would cost $275 just to find where my leak was, and it was going to be a time-consuming ordeal, then once the leak is found, it would be $600 or more to repair the leak...even if it was repairable, which it likely wouldn’t be.I got a second opinion, they found the leak in less than 15 minutes, verified my warranty, and said I could get my unit fixed without issue in no time. Once the part was replaced I should be able to get YEARS out of my system before a replacement is considered.DO NOT USE THIS COMPANY.Edit: you are correct. According to my Ring your tech arrived at 6:34. However, I was still told my warranty wasn’t going to be of any use even though my unit WAS under warranty because the manufacturer of my unit was second-rate. I was told I would have to pay up front and get reimbursed weeks or months later. RCI came out and found my leak in 15 minutes (without charging me $275 )and Charged me less than $500 for labor AND refrigerant to fix and fill my system. My part was replaced without having to wait for reimbursement. Them and another company both said needing a new system was their last suggestion..because I have a valid warranty.Oh. Lastly, they arrived within their window. Not HOURS after.
This company is very professional, technician showed up on a timely manner and wear a mask due to COVID-19 alert for safety. Very honest and fair price, I highly recommend this company 100% satisfied. Thank you, Mike.
This vendor is on point and does not cut corners. You get what you pay for.
Piper and liked Mike and Ariel, the installers !2 points for your consideration in the future1. when you have a new install it would be nice for you to place a sticker on the unit with your name and phone # for future reference.2. consider for your company to provide mats for carpet protection if unit is installed where there is existing carpet.Just a suggestion for the futureThank you Linda Reynolds and Piper the dog.
They were wonderful. The tech was very professional and did a great job. Christina was very polite and friendly. They came out the next day and were on time. Got a call also that the tech was on his way. Will not hesitate to call them if I have any other problems with my air conditioning. Excellent Service
Professional and knowledgeable team. Great service.
Great company. The staff are really nice and helpful. From the staff who assisted me on the phone and email, Christine and Monica, Ariet who gave me a lot of information about air conditioning, Juan, and Leo the one who serviced my air conditioning, and Mike their manager who answered my question truthfully. Highly recommended.
Arctic Fox Cooling did an amazing job. I called them and they came out right away. Mike, the owner, was very friendly and extremely helpful. He got the job done in an exponential manner. Prices were unbeatable! I would highly recommend Arctic Fox Cooling hands down.
We would recommend this company to anyone that needs service. They were in time, friendly and very professional. We had a coil cleaning and it looked brand new, once the job was completed. Good pricing also!
If you need your air conditioner worked on in Miami, these guys are great. Their staff is very clean and professional. I would definitely recommend them to a friend.
Mike was very friendly, professional, and straight forward. Our A/C totally went out Friday night. He couldnt make it to our home Saturday during normal business hours, but he went out of his way to evaluate our situation after hours free of charge. He explained to us what would be the best deal for what we need, as well as alternative options. He came back the next day to install the outdoor and indoor units by himself! He worked nonstop. He was very dedicated on finishing the job throughly and correctly. When he was done he vacuumed and cleaned up after himself. Then he explained to us how to work everything. He is a great employee who knows what hes doing, and Artic Fox is a great company that Ill recommend to anyone. Thanks for the great job!
They were very informative and helpful. Also very professional. I would recommend them to all friends and family.
Artic Fox has an awesome service. My AC was dripping water and I schduled and appointment. Monica was the person that answered my call and was very nice and efficient. Ariet came to see the AC, he was on time, explained what was wrong with it and fixed it. Very professional, he cleaned up after he was done and he did an amazing job.!! I highly recommend Artic Fox!!
Quick response. Knowledgeable and trustworthy professional.
You are not going to find a more honest company in S. Florida. Highly recommend !
Professional and on time service. Would recommend to friends and family.