Allyson at Penske was FANTASTIC! She was very friendly, and helpful to us during our moving process. The store is clean, the truck was getting cleaned while we waited, and overall it’s just amazing experience. If you ever need a truck rental, please come to Penske. This is my first time using Penske, and I can guarantee I will be using again!
Excellent customer service! I was coming from out of town and had to have a guarantee of a truck, to use for a few hours. Christian, who took my reservation, could not have been any more helpful. He scheduled what I wanted efficiently, called the next day to again confirm. I got the truck as agreed upon, paid a very reasonable amount. Karl graciously chedked me out; Christian checked me back in very efficiently. HIGHLY RECOMMEND!!!
Allyson was amazing today! Uhaul dropped the ball on us and she was able to get us in a truck immediately and get us on our way! We’re so happy that she was there to help us.
Awesome personal helping you in anyway . Thanks Adam for all your help going the extra mile getting me a truck. Awesome Company
A++++! Great people. But they definitely need to smile alot more.
Always Kind and Friendly Service
A 6 he fix turned into a 3 day odessy filled with outright lies, & disrespect. Where we lost more than $12000. As we are team drivers.
Quick in and out.
This excellent mechanic fixed transmission related problem in one day. And PENSKE roadside service was even holding a truck for substitute in case I would need it.
Great place to rent a truck from. Quality equipment, friendly & helpful staff, and could not ask for a better place to do business with. I will use this company from now on for my truck rental needs.
Always come thru wen we need yall💯💯💯
The company rents truck space on the premises to Buffalo rock distribution company. And the drivers for Buffalo rock are so rude!. When they pick up their truck,they park their personal vehicle in front of the fuel island which block traffic for other drivers getting fuel at the fuel island.. Buffalo rock drivers should be more considerate and park their personal vehicle in the parking lot like everyone else who does business on a Penske owned lots....GO FIGURE! ...daww.Its just common courtesy!....
So far great service, expedient, and extremely easy. We will see how the return goes. Many Thanks.
Great!!! This company is so great and helpful! They make moving less stressful!
We reserved truck way ahead of time so we would have a truck to move furniture. Arrived at appointed time .NO TRUCKS at the site.They told us “since you reserved ahead of time thought you probably changed your mind!!!” They also told us they had tried to call that day.There is NO record of any call.They gave our truck away.They then told us we could drive 20 min to get a truck at homedepot and they would give us a discount. We had no choice but to drive. As we got to our car realized the “ discount” was more than our original rate!We had to go back again to show them.It s very frustrating to plan ahead andhave a company ignore your reservation.
Clean truck. Had some miles on it but it ran and handled great. Appears they maintain their vehicles well
Amazing customer service
Great very helpful clean trucks and there very helpful
Reserved a truck with a lift gate in advance because my husband and I were doing the moving. Arrived at 9:30- no truck!! Wanted to substitute it 26’ truck which was way too big for our driveway! . Finally after we asked for the manager they said they would bring one directly to her home in a half an hour an hour and a half later he shows up with the truck with the liftgate. Said it would be no charge we’ve already lost half a day. We load the truck up we’re now looking at 3 o’clock in the afternoon just starting with the first load and we get in the car the windshields cracked the glove box is taped shut and truck itself is filthy. We have always chosen Penske for a rentals because they high-quality trucks and give good customer service. the fact that we’re getting it free doesn’t mean much when we only have one day to move!
Friendly staff. Nice, clean trucks! I recommend over Uhaul any day.
Nice staff. Great service
Could not find the night/after hours key drop off. We walked around for 30 minutes until we could a guy to leave the keys with!!!
Great service facility nice staff excellent customer service!
Fast service. Polite.
Excellent customer service
I work their
The staff at Penske is very curt IOU’s and professional!
Customers service was excellent
Good service
Very fast and professional
Great Fleet Service
Grear service
Great
Get my money there
Terrible attitudes in the shop
They got trucks
Good
Moo
Penske