The only rug store I will ever step foot in again!! Such a great selection of different styles and sizes to find exactly what you need! Soraya helped my husband and I both times we walked into the store and she remembered us from a couple months before and knew which rugs we had looked at previously! She worked with us on pricing and made sure we got exactly what we needed for our house! Please do yourself a favor and donβt bother going into any other rug stores in the area besides NILILPOUR! π₯°
Recently purchased a beautiful rug for my living room and had a great experience at Nilipour! Soraya was so helpful and kind, explaining everything from how the rug is made to care to cleaning. I was unsure about what I wanted, and Nilipour came highly recommended by several friends. I took a couple of fabric swatches and a throw pillow in with me, and Soraya immediately pointed to a rug hanging on the wall and said βthatβs the oneβ and she was right! Looked at several other rugs in the store, but ultimately came back to her first suggestion. Very knowledgeable and helpful. Iβll definitely be a return customer.
I had been sent to Nilipour on a recommendation and it did not disappoint! We had a rug that was in rough shape between pets and sitting at a house under construction open to the elements for months! Nilipour cleaned up the rug good as new! They were thorough, communicated clearly throughout the process and were very nice! Would recommend, and we will be back!
Nilipour did a wonderful job of cleaning and mending my most well-loved rug, which I have now retired from the floor so that it can be displayed on the wall behind my bed!I returned a couple of months later and took advantage of a sale to procure two beautiful pieces that I love!Soraya Nilipour is especially good at suggesting pieces based on the size of the area and can go off of photographs of your existing items to find a wonderful match for your decor and budget. I had the pleasure of meeting and speaking with the whole family during my most recent visit, and could not have had a better experience anywhere else!
My husband and I had a wonderful experience shopping and buying our oriental rug from the Nilipour family. Their selection of styles, colors, sizes and prices is excellent. And we received expert advice on choosing a rug that would be complimentary to our modern Missoni rug. They have been in business for almost 50 years which is a testament to the value and quality of their rugs and their excellent customer service.
Love shopping with Nilipour. Amazing selection of rugs and even better service. Soraya and her family are the best around!
My wife & I had a 9 x 11 Tabriz that just wasnt working with our living room remodel project. We took it to Soraya, who gave us a great trade price towards a rug in her gallery.She was quite knowledgeable. Together with an assistant, they worked tirelessly to help us find exactly what we were looking for. We are very happy with our purchase.Our future rug purchases will begin (and likely end) at Nilipour.
Superb service and wonderful in depth knowledge of the rugs; I have purchased from them and brought my rugs back for cleaning with outstanding service very consistently.
We had a wonderful experience here and will definitely be back for more! Everyone was incredibly friendly and helpful (especially as Im very indecisive and wanting a large rug - and these rugs are heavy!).We could not have had a better experience- from matching our design aesthetic with several beautiful options to practical advice to help narrow down our selection to loading everything in the car- the service and selection were exceptional. The price is also far better than some of the other vendors weve explored and there are plenty of options for every price point!
I have used Nilipour for my rug cleaning needs twice, and both times, I was very pleased with the results and the customer service. I would highly recommend.
I took an old rug here to be repaired and without permission Gorilla tape was put on the back to hold together weak areas. It is impossible to remove the tape without destroying some fibers. I was told I could put Goof off on the tape, which I believe is a petroleum product. Surely Goof Off is not recommended for antique fibers and I would have to have the rug cleaned again to get the Goof Off removed. I feel violated. Surely they should have asked my permission before they did this. I expected sewing and patching, not tape. I am very disappointed and angry.
To see a positive review here, I assume they are under new ownership. They cleaned a couple of rugs for me. When I dropped ofc the rugs they were barely civil. Each time I picked up the cleaned rugs, the βquoted, in writing priceβ had increased dramatically. When I barely protested and suggested they could have called to re the price increase, the senior woman raised her voice to me and threatened to hold my rug hostage (Woman, u gotta be kidding. Are times that bad?). I like to have trust in the people I buy from so I purchased rugs elsewhere after that They arenβt the only game in town.
Wonderful shopping experience, high quality rugs in a wide range of price ranges. We were able to purchase a rug that was far superior to department store rugs, and was exactly what we wanted. They were very understanding of our budget needs, and the whole experience was very relaxed.We expect to purchase a rug for another room in the future, and Nilipour is the only place were going to shop for it!
Fantastic experience with Soraya at Nilipour. They have such a wonderful selection of rugs and she happily gave me details about the origin and process for those I was interested in. We landed on a fabulous Oushak that we will treasure for years!
After looking online and in other local stores, we were so pleased with what we found at Nilipour! As a small family owned business, the level of friendliness and attention was unmatched. The quality and selection of rugs was wonderful. We walked out with two rugs that we love! We will definitely shop there again.
Simply the best! If you are looking for beautiful, top quality, oriental rugs this is your place. Not only are the rugs beautiful but customer service is second to none. They patiently looked through several rugs with us until we found the right one for us. We have now bought 4 rugs from this store and cannot recommend it enough! Thanks again for all your help!
What an amazing experience! I walked in and received immediate personal attention. Itβs like they knew what I was looking for, and I walked out the door 20 min later with a brand new rug. (Well they actually scotch-guarded it for me so pick up the next day) Nilipour had it all rolled up where it fit super easily in my car. Thank you for making me feel special and part of the family!
Absolutely love my rugs. Great customer service. They definitely know their rugs and can answer all your questions. They always have a great selection. The best!!!
Your first impression of the showroom will be one of opulence. You are walking into an upscale Persian marketplace. You will find the beauty of these rugs indescribable. The owners are extremely knowledgeable. They will love to teach you and answer any questions you have. For your own good, dont buy an oriental rug without visiting Nilipour Oriental Rugs. You will be glad you did.
Soraya was a wonderful help when we were looking for a rug for our living room. She was very patient and took the time to show us numerous options that fell within our budget. We could not be more pleased with our choice. The quality is top-notch, the colors and pattern are perfect, and the rug is the perfect complement to our new home. Highly recommend Soraya and the Nilipour family!
We are new to the Birmingham area, and based on the positive reviews, chose Nilipour to clean and repair our 5β x 8β woven area rug.We had a great experience from start to finish. The staff at Nilipour were professional and friendly. We agreed on a price for the cleaning and repair and an estimate on when the rug would be completed.The rug was completed within the time estimated and Nilipour contacted us to let us know the rug was completed and ready for pickup.The rug looks like new and we would definitely recommend Nilipour to others for rug cleaning and repair.
The Nilipour Rug folks were great! Very accommodating as to dates to pick up, came on time, even listed furniture to get the rug out. The rug looks good as new. Would definitely use again and recommend to others
I took a rug in to get cleaned, it was old and a little smelly. It took a week and when I got the rug back it was like a brand new rug, no odor what so ever other than smelling like a wool rug is supposed to smell. They did a great job and turn around time was great! I will be using them again in the future. Thanks so much!
We came in not knowing what to expect but had a general idea of what we wanted. Soraya made it easy to narrow our decision, even though they have an extensive selection of rugs. Everything about our experience was positive and now we own a beautiful new rug!
Highly recommend. Customer service is the best. Selection, quality and price fantastic. I have bought three rugs here apart and each time I have done business here was treated like a valued customer.
Soraya and her parents are so welcoming and make me feel like family any time Im in their store. The rugs are hand picked and absolutely beautiful, no one else compares to the quality they offer!
Nilipour Oriental Rugs did an excellent job cleaning and repairing my oriental rug. They kept me informed of the process and completed the job ahead of schedule. I will highly recommend them. Customer service was fantastic!!
It was a pleasure the moment we entered the show room. They helped us make a good decision. And we now have a beautiful rug that we are very proud of, the selection and pricing made our decision easy.
Soraya truly made buying rugs a wonderful experience for us. She is so knowledgeable and forthcoming with all of the information about each rug that we looked at. We are very thankful to have Nilipour nearby!
The best. Extremely knowledgeable about how my rugs needed to be cleaned and stored. Very nice family, I am happy to support their business and wouldnt take my rugs anywhere else!
Very knowledgeable and super friendly staff! Beautiful rugs and great prices! Bought 6 my first time! Also had them clean my huge (12x18) Tabriz and area rugs. Highly recommend.
Nilipour Orential Rugs is owned by very helpful courteous people. Susan was very helpful in helping me redecorate our home. The whole staff was also very helpful in cleaning and repairing several other rugs we have purchased from them. I would highly recommend them to all my friends they were so good to come out get our rugs clean them and bring them back and to help make sure all of our color schemes blended.
Lovely people who really know the rug cleaning and repair business. π
They knew exactly what I needed. Gave great advice and immediate service! Lovely people to work with!
I had 2 rugs cleaned recently and the service was outstanding! The rugs are now in pristine condition and thankfully they were able to scotchguard and add a moth protectant to the rug for storage. They are so easy to work with and the cleaning was quick and very cost effective!
Soraya made shopping such a pleasure! She is very knowledgeable and has a great sense of style. I would definitely shop here again. Thank you!
Great service, timely arrival and super customer service!! I highly recommend using Nilipour to clean your rugs.
I brought a 20 year old hand sewn turkemon rug purchased in Saudi Arabia to these guys to have it cleaned. The senior lady appeared to not know what materials were in the rug and disputed the value of the rug based on a written appraisal from 10 yrs ago. This should have been an indication to go elsewhere but since they are the specialists, I trusted them to clean and treat it. When it came time to pick it up, the lady argued with me about how it should be folded and not rolled (despite what Iβd been told by the appraiser and all of the literature I could find) and was extremely condescending to me and my wife. Weβd already paid the $250 up front when I dropped it off. Iβd have to say they donβt seem to be very knowledgeable and lack in customer service. I could not recommend them in good conscience.
For 15+ years Nilipour Oriental Rugs have cleaned our oriental rugs (8) every year. The Nilipour family and staffs efficiency, knowledge, courtesy and workmanship has always been great.
A great experience. I bought several amazing rugs for what I thought was a very reasonable price and saved a ton of time because Soraya and Susan immediately knew the exact rugs that would look and fit the best in different areas of my home. Highly recommend!
Every time we go into Nilipour Oriental Rugs we are greeted with hugs and teas. We feel like family each and every time. We had no clue that they actually clean rugs for their customers as well. Being one of the largest store fronts in Birmingham they have so many styles to choose from. Soraya always knowledgable, organized and engaging making sure we leave with a great deal or a clean rug.
I highly recommended this store if you would like to have a nice hand knotted rug. The owners are very knowledgeable, and patient.
From the purchasing of quality oriental rugs to the periodic cleaning, and preserving and the occasional maintenance attention, Nilipour Oriental Rugs is the place to go. The staff is professional, very knowledgable and easy to deal with. I cant imagine talking my rugs anywhere else.
Great place. The service was top notch
We have a large hand-woven Persian rug that was once, Im sure, very beautiful, but throughout the years has been loved to pieces. With a puppy and an elderly dog, this rug has had and will continue to receive unpleasant stains. Soraya said they could try to clean and do enzyme treatments, but they couldnt guarantee removal of all of the smells. I agreed to try it since replacing this rug with an equivalent of this size would be upwards of $3000. They were able to get all the smells out and Susan was able to stitch up the holes. We are very pleased with our experience at Nilipour Oriental and would recommend their cleaning services, hands down. I also appreciated how straight-forward, nice and knowledgeable Soraya was and how vast their selection of rugs were; we look forward to purchasing a new rug from them in the future!
Enjoyed working with this company. Courteous, professional, and timely. Would recommend them.
Everything about my recent contact with Nilipour was excellent. From customer service, through cleaning and scotch guarding and enzyme treating of the rug I brought it was great!
My experience at Nilipour was amazing. The family is knowledgeable, friendly and very service oriented. I will be back!! I love my new rugs.
Great service and pricing. Very helpful and not pushy with sales. Will be back for more!
Quick, high quality rug cleaning and repair.
Very friendly and knowledgeable staff ! I was very pleased either the cleaning and repair work done on my rug. Services were well done and timely ! Will be going back.
Always a pleasure to deal with this company! Beautiful rugs at very fair prices!
I have been a customer of Nilipours since 1985 and have had only first rate service from their entire staff. Their knowledge, selection and quality of rugs is unmatched in my decorating experience. The exceptional care taken with cleaning and repairing a very old and loved rug inherited from my grandmother is confirmation of their commitment to their customers. When in the market for a quality rug, or need a rug of quality cleaned or repaired, one could not do better than the Nilipour family.
EXCELLENT customer service and quality care for my rug! Would highly recommend Nilipour!
Excellent selection of rugs, high quality, very competitive prices, and wonderful customer service and support! Highly recommended.
In addition to the great selection of hand made oriental rugs, the staff is extremely friendly and helpful. I highy recommend Nilipour.
I bought a very nice rug from a very nice family owned store!
Soraya and her team made our expierence so easy and stress free! She never once gave up on me and never made me feel insignificant because of my budget! She promised me she would find exactly what I wanted and needed and she did just that. She never pressured me or talked down to me. She let me try rugs at home and never made me feel silly when I brought them back- she just went back to the drawing board! Their prices are so affordable yet reasonable for the quality products they are delivering! We will be back for sure!
Great service and cleaned our oriental rug beautifully!
Wish more businesses and people were like this. Super service and super people. This the plcce to go for purchase or cleaning of your rug.
Friendly,helpful, enthusiastic and very knowledgeable!
They have the best rug