Customer service! Outstanding!

Been going to Plumbing parts for years, they have hard to find stuff an are always very helpful!

Was looking for an antique plumbing part and went to several places but none was found. But then was told to go to these plumbing suppliers and BINGO! They had that antique shower valves and the associated parts to go with it!! Awesome...

Terrible customer service due to hostile attitude of employee (presumably the owner due to his arrogance and old age). The poor experience started with my call to the store to get some clarification as to the stores exact location, as it was not easy to find from the street. The person I spoke with was a bit short with me and was clearly frustrated at having to provide this assistance. When my wife and I entered the store, a man waved us over to the counter. It was immediately clear that this was likely the same person I spoke with on the phone as he walked up to the counter without saying anything and stared at me waiting for me to start the conversation. As I tried to explained to him the current configuration of our tub faucet, he continued to insist that my explanation was inadequate. I even took pictures and showed him what we were working with (which was enough for the Lowes employee to understand), but he kept incoherently rambling on about how there must be more than what I am showing him. When he angrily told me I dont even know how to get to first base with you, I told him we would take our business elsewhere and that he had a bad attitude.I am clearly not a plumbing expert. I took a photo of the internals of my tub faucet to show my current setup (to the maximum extent possible without breaking tile), hoping that a professional could provide a bit of guidance. That clearly did not happen. Even if I am not the desired clientele, I would still expect a basic level of decency in how the employees/owner interact with potential customers.If, in fact, the person I spoke with was the owner and is reading this, I would suggest you check your attitude/your mental health for the sake of your business.

Always good.

Went to find a part with only a picture taken of the installed old one. One minute later the gentleman identified the part I needed by part number!! Had an incredible discussion on pros and cons of different manufacturers and cost vs repairability. I am really impressed and fortunate to find this professional, friendly and helpful company

You name it and they got it. SUPER helpful and have literally every part you could need. Helps to bring in your old part or at least a photo if you can

After being told from another store that my part was obsolete and impossible to find. Took a shot and came into this company. Was instantly greeted and helped. The two gentlemen behind the counter instantly knew the part I needed. One person went to the back to retrieve the part. The other one started cleaning up my old part to marry with the new one. Best experience Ive had anywhere on island for plumbing. Will be doing all of my business here from now on. Fyi I know nothing about plumbing, just trying to fix things on my own

Very helpful and finding Parts I would recommend to go there if you have any older Plumbing theyre the best.

These guys know more about commercial plumbing than most salespeople. Good local guys. Not for residential plumbing.

My new-ish kitchen faucet had a leak in the hose (one of those pull-down nozzles). I searched City Mill and Home Depot for a replacement and neither stores carry them. Also, i found that the universal hose from Home Depot is not universal at all. They were kind enough to suggest a place called Ferguson but when I looked on Yelp and checked out the reviews for Plumbing Parts & Supply Corp, Yelpers really gave this place high praise so I called them instead.Curtis provided excellent customer service over the phone, and in-person. I was able to email him a photo of the part I needed and he let me know it looked like what he had in stock. Since there was only one left - and someone else was also asking for it - he let me pay for it over the phone so that I could pick it up the next day.When I went to pick up the hose, I bought the broken one with me and yup! it was a perfect match.Thank you Plumbing Parts and Supply!

Excellent staff -Martin took care of us in a professional and knowledgeable manner. Will be returning for future needs!!

Great place to get all your plumbing parts

Very friendly and resourceful.

I went there to solve a plumbing problem and they worked hard to help me find a solution - some parts - which worked.

Excellent Service!