How is it when you call the number to get help from the yard spotter, no one seems to know what that is?

Sat here for over 24 hours cancels my load and then gives me a load going to the same place. And I’ve been here before And they’ve given axle weights but now she’s refusing to give axle weight it’s not hard to tell me my weight over the CB

Ok place to work

8 hrs to get loaded.