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McKay True Value Hardware
416 S 15th Ave, Hopewell, VA 23860, United States
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McKay True Value Hardware
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Ph
Review β„–1

5NOV21 This is my FAVORITE hardware store!!!πŸ‘πŸ˜ƒπŸ‘πŸ˜ƒ I first visited McKAYS back in the 1990s when I was the maintenance supervisor at the Comfort Inn. They always had the items I needed and Mr. McKay, Ed, and all the other folks that worked there were so very friendly, knowledgeable and willing to help in any way they could. That same GREAT CUSTOMER SERVICE is still there today.πŸ˜ƒπŸ˜ƒπŸ˜ƒ I sure wish they were closer to home so I could shop there more often.

Ma
Review β„–2

Very attentive and caring employees. They helped me find what I needed and at a good price. I highly recommend it.

An
Review β„–3

Everytime I go into their I have a great experience I never leave without the thing that I was actually looking for if I cant find it the app standing help they have their helps me find McKays is a blessing for I hope it stays for a very long long time

jo
Review β„–4

May be a small place but it carries a lot of things that you didnt realize until you need it

Sy
Review β„–5

Great local hardware store! Customer care that you wont find in any big box shop. If you need it McKays probably has it on hand.

Du
Review β„–6

Looking for a unique bolt for my boat. They had it, yippee

E
Review β„–7

Place is to high to buy items needed around the house but ok

De
Review β„–8

Best customer service ever ....staff is very knowledgeable and willing to help you ...not like those big box stores

Ge
Review β„–9

If you need that hard to find part Mr. Mckay might just have it or he can order it. Great place to shop and very friendly.

Ph
Review β„–10

Anything you need they can and help you with and a theyre very welcoming team

Da
Review β„–11

Went to McKays for a few bolts, I normally find what I need there

Ke
Review β„–12

Employees are very knowledgeable and greet everyone with a smile

To
Review β„–13

Always quick friendly service

Du
Review β„–14

Always has the nuts and bolts I need. They make keys also

Ja
Review β„–15

One of Hopewells best local stores left, a great place to get what you need, instead of going all out of your way.

jo
Review β„–16

Friendly and knowledgeable real nice place to visit

Ch
Review β„–17

I got deals from the store. Was looking for a 5 gal gasoline jug it was $23.99 got it for $14.99. It was in sale papers and there was one in store. Always got keep your eyes on sale paper from True Value

K
Review β„–18

Great little store. The guys who work there are very knowledgeable and helpful. At the beginning of covid 19, they were one of the 1st places that I found real face masks ( this was when no one could find them anywhere). I get my pesticides there as well as lightbulbs etc. They make keys too. A little bit pricey compared to the big retailers but you get hometown service and no problems getting your questions answered.

Le
Review β„–19

When I cant find what I want, normally they would have it.

Je
Review β„–20

Such narrow aisles, so many people waiting, such a long line and only one person working behind the register...

Di
Review β„–21

Had lamp oil that I was looking for. Thank you.

Pa
Review β„–22

This is the hardware store to go to if you need help these guys can really help you forget all the big chain stores .

Gr
Review β„–23

They always help me even carry my stuff to the car

Va
Review β„–24

Friendly and helpful staff.

em
Review β„–25

Always right on time with those last minute things I need!!

Be
Review β„–26

Really good service

Th
Review β„–27

Very nice place with a very helpful staff, Informative and knowledgeable!

Jo
Review β„–28

They always want to help you.

Ro
Review β„–29

Great place to find what ever you are looking for to repair, fix, replace, you can always find it here at McKays Hardware . If they dont have it, and they cant order it, they can tell you where to go to get it . Employees are very knowledgeable in the products in the store, extra 🌟 for Casey she is pretty fast at checkout and knows her stuff too. Best price around for getting keys cut, they do a great job on them come in and give them a try you wont get this type of service at a big box whare house store .

Da
Review β„–30

This Hardware store has just about everything you are looking for. Four stars because they are generally friendly however, once in a while put on your thick skin when you go in. Whew!

de
Review β„–31

You can find snow melt there

Es
Review β„–32

Very friendly and knowledgeable about every tools and seeds in the store, love all the employees. Recommend all people to come to and try them out.

Ka
Review β„–33

I visited Mckays Hardware for the first time today and I had a great experience. A gentleman who worked there approached me shortly after I walked in and helped me locate exactly what I was looking for (drywall anchors, nuts/bolts) and provided his recommendation, which has worked out well so far with my DIY laundry shelf project. I found the price for my supplies agreeable and I was in and out within five minutes. Whats not to like?Thanks, guys!

Mu
Review β„–34

My favorite all-time local hardware store.. The people that work here are extremely knowledgeable and helpful... Oh.. and also friendly

Au
Review β„–35

This is one of the best stores around, you cant find them like this anymore, very very nowlage able staff that can help you with just about everything and this store has just about everything, well worth the drive to Hopewell.

Ma
Review β„–36

Always very helpful. Inventory includes harder to find objects. Family run, not big box.

Ni
Review β„–37

Best hardware store around. For a small place they have any thing you can think of. Love the people there, they are super nice.

Ce
Review β„–38

Great service

Mi
Review β„–39

A small and over cluttered mom and pop style hardware store. They stock many hard to find items that you would normally have to order online. They have great prices on select items that you wont find cheaper anywhere else. For example, they regularly have Pennzoil brand motor oil on sale for $2.99 a quart. That is cheaper than the autoparts store. Although, you typically will not find generic or store brand items here so there are just as many instances where you can find cheaper prices (Ex. Double keyed deadbolt - $19.99 Mckay) at one of those big name stores and if you dont mind choosing a brand you have never heard of you could get it at close to half that price.Location is very convenient to my home in Hopewell and employees are very knowledgeable and polite. Store does seem a little bit cramped inside but it isnt something that bothers me too much. Often, I find myself going here to purchase a specific item but always end up spending a lot of time just browsing the whole store repeatedly coming across things that I was once looking for and could have made my life much easier sometime in the past.

Re
Review β„–40

Great hometown store with lots of inventory and great customer service! Kaci is extremely knowledgeable and helpful!

Th
Review β„–41

Did not have item I wanted in stock.

Er
Review β„–42

Great place to get whatever u need cant find something somewhere else most likley they have it great frendly place

Le
Review β„–43

Very nice people running this place. Will help you find anything you need!

Mo
Review β„–44

The young lady is very helpful and polite.

S
Review β„–45

Awesome selection. Great friendly service.πŸ‘ŒπŸ½

da
Review β„–46

Very bad experience, nasty attitude, asked for help and was denied!

KI
Review β„–47

Yes old fashion hardwear store with just about everthing you need for home repairs!!!..

Br
Review β„–48

These guys will cut a key when the Home Depot in Chester wont. Great job!

To
Review β„–49

Really busy have to go back another day.

Mi
Review β„–50

As always,I appreciate their professionalism and job knowledge.

Ma
Review β„–51

Polite and very helpful staff.... lots of little items that others dont carry

Th
Review β„–52

Great help in the store

El
Review β„–53

Seems like they have everything! and good prices.

Er
Review β„–54

Always helpful and very convenient.

Th
Review β„–55

Rude unhelpful and bigotry and his voice Like he was better than anybody else Im never going there again where is hardware store ever

Cl
Review β„–56

Rude, hawkish girl. You cant just browse without getting the 3rd degree.

Ro
Review β„–57

Close to home have What I need

Jo
Review β„–58

Friendly helpful workers, and close by the house.

Mi
Review β„–59

Very, very courteous and helpful!!

Ed
Review β„–60

Very helpful, good selection

Mr
Review β„–61

Awful customer service. Employees move at a snails pace and do not care about your time. Lousy store.

Ca
Review β„–62

Great customer service !!

La
Review β„–63

Great customer service

Es
Review β„–64

Very helpful

Da
Review β„–65

First visit was a 4....last visit 2.

Pa
Review β„–66

Very helpful

Sa
Review β„–67

Great service

Je
Review β„–68

Great place for you

jo
Review β„–69

Use it all the time

A.
Review β„–70

Q-10

Mi
Review β„–71

Ceummy stock - Stupid people

Gw
Review β„–72

πŸ‘ŒπŸ‘Œ

Information
4 Photos
72 Comments
4.3 Rating
  • Address:416 S 15th Ave, Hopewell, VA 23860, United States
  • Site:https://stores.truevalue.com/va/hopewell/14396/
  • Phone:+1 804-458-3241
Categories
  • Hardware store
  • Garden center
  • Glass cutting service
  • Home improvement store
  • Key duplication service
  • Paint store
  • Plumbing supply store
  • Tool store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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