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Auto Radio
985 Goodman Rd W, Horn Lake, MS 38637, United States
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Auto Radio
Comments
Th
Review №1

DON’T GO HERE! Bad service and untrained techs. Sub didn’t have power. They changed the fuse and charged me $85. They turned the stereo so high it almost blew my eardrums when I turned it on. Worked for 2 days. I fixed it myself (wire was tied to parking brake release and shorting. I called to say they got it wrong and he says $85 for diagnostic “period”. Ok, sure, but you MISDIAGNOSED! Never again!

Me
Review №2

Great store very helpful they fixed my stereo system and also very helpful in anyway they could help will definitely be coming back to get future work done

Ka
Review №3

Very quick and professional. I stopped by to get my head unit looked at and subwoofers and amp installed. They were very busy but they remained calm and professional. I figured they would have told me to schedule an appointment like everywhere else I had been but no he assured me there would be no problems getting the install done in time. The owner was a great guy to work with we worked together on my budget and they got it done. The only place I’m going for car audio. FYI I didn’t see any wires.

be
Review №4

Great service and great prices, couldnt have been better,would recommend this business anytime.

Rh
Review №5

I wanted to have a alarm installed in my truck. However didnt really know what I wanted, I spoke with the owner. He was very knowledgeable,helpful, and answered all of my thousands of questions. Lol He was very professional, I would recommend anyone who is in need of a alarm system. This is the place too come too! They are awesome!

bi
Review №6

Where do I start every single aspect of my visit was horrendous. First off I walk in the door and not greeted then the phone rings he doesnt respond to me at all as if to say just a minute Ill be right with you answers the phone then hangs up doesnt address me then I ask him to get some service He acts as if Im bothering him and says no one is available to help me. Then I have to ask him when is someone available and he tells me about 3 hours. I come back the next day doesnt recognize me I have to ask him again for service he says wait 20 minutes. I wait 30 minutes without one single word does not tell me it will be a few more minutes Im waiting on someone nothing I finally leave before I explode

Un
Review №7

I’d leave zero stars if I could. I asked how they set the amps and no one could tell me. It wasn’t tell I picked up the car they then tell me they set everything by ear. My 4 channel amp is still hitting protection at max volume something I wanted fixed they changed the cross over setting but they clearly took no note to what my speakers even where. They set the fronts at 100hz and the rears at 50hz. I told them exactly what speakers I had installed which where alpine type r 6.5s and 6x9s the response frequency of the 6.5s are 63hz-40k the rears are rated at 60hz-40k. Setting them how they did left my rear speakers hitting frequency’s below what they are rated for potentially damaging them and setting my fronts that high left usable mid bass on the table. I was charged a hour labor and called them 15 minutes after I dropped it off and was told it was done. This place is uneducated and don’t have proper equipment to set the amps and will likely tune your system to a state of possible failure. Use them at your own risk. Consider yourself warned.

ka
Review №8

Great customer service and reasonable prices, a very good experience over all the staff is very polite

Ma
Review №9

They did a terrific job on all my installations! I loved my experience👍🏾👍🏾💯

Al
Review №10

The service here is great, and the process is VERY affordable. I would recommend this shop to anyone!

Ge
Review №11

I had à viper remote start installed in my 2006 chev. Silverado i notice that the horn did not blow when locking i called them back thats when i started getting the runaround i had to go somewhere else to get it fix very disappointed customer will not recomend them at all.Stereo sound is better for me.customerre elle to get it fix very disappointed customer

Za
Review №12

Really good service. Also better pricing than any other sub woofer shop. Super friendly. Done very professional and efficient matter of time. I would highly recommend this place!

Ga
Review №13

Auto radio is where is at folks! The owner Travis will get you hooked up, you will be satisfied. Went to the competition for a quote before going to him, and he blew them out of the water!! No contest. If you want to be treated right, and not like your a dollar sign with legs, go to auto radio. The prices are more than fair, and the people are awesome, real folks. Installers know what they are doing and the owner does too. I didnt think I was going to be able to afford what I was looking for being told by other car audio specialists of a price that was over my ability to pay, and Travis made sure I drove out that day BANGIN! THANKS TRAVIS, AND YOUR CREW MAN! LOVE WHAT YOU DID!!!

Tr
Review №14

Ive been twice. Both times Ive been satisfied with the service.

Pa
Review №15

Great service, Travis was awesome to deal with,shop guys were great! Everything far exceeded my expectations ! Thank you guys. I’ll definitely be back!

Jo
Review №16

By far best service and pricing around. Clean install

Ke
Review №17

Smythe service is excellent. They will not try and sell you things you dont need too is an all around great business i take all my vehicles there..

Pa
Review №18

One of the best automotive businesses I’ve ever used....if not the best. It only has room for 5 stars.....I’d give them many, many more. The people working there are awesome and thank all of you for being so nice.

Ka
Review №19

By far one of the best places to go! Very quick service and great for any budget. Just remember, you pay for quality. If anything went wrong with your service, they immediately attend to the problem and fix it within minutes! I am very satisfied with this company!

Pa
Review №20

The service was excellent! Travis was very pleasant and knowledgeable. He didnt pressure me into getting something expensive. The installer was awesome also!

Ch
Review №21

Did excellent work on replacing the system on my fathers wakeboard boat. Great attention to detail, quality materials, and fast service. Will do all my future work here.

Gu
Review №22

Great experience! Definitely worth the time and money spent. Service is quick and professional. Even told me if I had any issues to come back and they would fix it. Would definitely recommend to anyone with audio needs!

Ke
Review №23

Travis and his guys did an outstanding job on installing a new system on my boat. Great job at a fair price. Thanks guys!!!

JA
Review №24

I would give it the last star, but I didnt purchase anything yet. I went there to get pricing and was greeted with hospitality and felt as though my questions were answered clearly with knowledgeable answers.

Aa
Review №25

AutoRadio is a very nice and is clean. And Travis is and his employees are very nice and they do great work!!

Ma
Review №26

Excellent services. They installed a remote start on my 2011 Dodge Challenger. Best prices that I found all over. They really did a good job took the time to show me how everything would work.. Also gave me some key pointers on some upgrade to my car. Thank you guys

Sy
Review №27

I was looking for an item that was not available at this store, but the manager took the time to locate another companys location and phone number to find the item.. Great customer service!!

St
Review №28

Got my subwoofers install today and they were very nice and informative about everything I must say it was worth the hour drive being it was last minute at a very fair price compared to other ppl very please with the work most definitely will be back for more work i greatly appreciate it.....

Ty
Review №29

CABLEThis place was great! They did everything right and I have had them due installation on 4 of my vehicles and 1 of my side by sides. Never had complaint or problem. They also got it done faster than the other companies said they could! GO HERE

El
Review №30

Great customer service! I went in with an idea of what I wanted my sterio to sound like and they nailed it. Spot on! I highly recommend them. Best bang for your buck. Best guys in the business!

Jo
Review №31

Great customer service, excellent work, will shop again.

Ni
Review №32

Installed viper alarm remote start on my truck and changed out inside speakers. Very professionally installed and very quickly. Check them out! Also fixed my LED bar for no charge.

Te
Review №33

Great place for all of your audio needs! I took my car in for a install and they were do in 30 minutes. Very professional and reasonably priced. I will recommend this shop to everyone.

Bu
Review №34

Really great people, they do great audio work, they always take care of there customers!

Sa
Review №35

Awesome Place. Very Professional and laid back at the same time. Talked to Ben over the phone and let him know what I was up against. I had my radio stolen from my 2015 Jeep and needed fixed. He told me to come on up and they would look at it. Rico took a look at it and let me know what I needed. Travis hooked me up with everything Rico installed it, and I was out of there in less than two hours total. Would recommend them to anyone.

Ry
Review №36

I asked if they would look at a problem I was having with my backup camera. Was told to come in and drove about thirty minutes and then when I gave the car to them they then insisted that they would only do the work if they did other (non needed) work as well so they could charge me for more than I needed.

Si
Review №37

Highly recommended! Travis hooked me up with a nice audio setup for my car and it sounds great for the price! 100% satisfied and will go back for future audio needs.

Ca
Review №38

I came here . They hooked me up fast and they do quality work. Hit em up.

Ri
Review №39

Customer service is A+

Wi
Review №40

I was blown away by these guys. I got there on a Saturday just as they were opening. They got me in as quick as possible, did the job professionally and used the best materials on the market. Would definitely recommend!

Co
Review №41

Finally found this place and they took my stereo system that was destroyed from Stereo One and rewired in less than an hour and the price was amazing. Great guys as well!

Al
Review №42

Owner Travis is a good dude! Good, fast and dependable service. Go see him, youll be glad you did.

Sh
Review №43

Professional service. Was told how much the diagnostic test would cost but as soon as he pulled my car in he knew what was wrong. Told me without charging an unnecessary fee. Thanks!

an
Review №44

I came here after going to three other shops with an electrical issue in my digital dash display. They were so helpful, they were the only ones willing to look at the issue with a product they didnt install in my 1981 CJ7. They were prompt, professional, and very friendly. Thank you!

Em
Review №45

Very nice and didn’t charge us to find the problem

Ra
Review №46

Outstanding service,very professional and friendly and their work is top notch....installed 2 12s,amp and audio converter in a very timely manner at a reasonable price,will definitely be a repeate customer and would recommend them to anyone.

wi
Review №47

Leaving another review as an update. So in my last review I stated how they use the best materials etc. Well turns out these guys are full of crap. They told me my amp power wire was aluminum not copper, and that it had to be changed out. So I paid them 170 dollars to run more wire. Just had a friend of mine who has been installing for over 15 years show me that they installed the exact same type of wire back in my truck. I took my truck the week after they installed the sub amp wire to run new speaker wire for my 4 channel amp. They did not give me a quote before they started the job. Needless to say they ended up charging me $740 dollars for running one wire, and installing new door speakers which i bought off Amazon. These guys are complete crooks, who will lie to you and do work that you never needed to begin with. I will never recommend these idiots to anyone. STAY AWAY!!!!!

Fr
Review №48

Wired my aftermarket stero incorrectly and blew fuses after an hour. Now I have to find another place to fix this mess

Lo
Review №49

They had to do a complete re-wire of the system due to the previous installers (Stereo One) butcher job. I was told, right before I picked my car up, that their system was down and that I needed to bring cash. $750 to be exact. So I picked up the cash on the way. I paid the cost but was told I would get my receipt emailed to me once the computer system was up and running again. The installation looked great and the system appeared to be working but on my way to work I noticed the rear speakers but popping and there was engine noise coming through the speakers. I took it back the next day for warranty work but was told that I had to wait until the other cars were done. The noise was fixed with a filter (probably the same one that was removed from the original installation) but still did not get a receipt. Ive called 4 times now in the past week asking for them to email the receipt to me but have yet to receive it.Even though the installation is very clean and professional looking, the customer service sucks. I hope you have better luck with them than I did.

Ha
Review №50

Very professional and friendly. Fast service. Will definitely be my go to shop.

Da
Review №51

Had a pair of subs and amp connected. Great service and affordable prices.

do
Review №52

Awesome place to deal with great prices and the workmanship is great... They put a new system on my 25ft Chappell boat with subs and amps.... The best in this area...Thanks for the awesome job...Doug

Ma
Review №53

Great experience!

Ja
Review №54

Best service. great guys

ro
Review №55

I took my daughters car here after someone broke into her car and stole the radio. I purchased a radio and new speakers. Left the car there for 6 hrs. They called me at close of business to pick up the car. When I arrived they said I needed new speakers (which were on the front seat in a bag with the radio). I asked why didnt you put the speakers in the response was I didnt know. When we got in the car the back speakers werent working which they were before. Long story short they didnt hook up the connections inside had to pay someone else to do it all over. THIS PLACE SUCKS!!!

Ri
Review №56

Fixed up a completely butchered DVD install on our SUV. Another local store said they would not even work on it because it was so messed up. They completed it in a few hours and did a very good job.

fr
Review №57

The staff at Audio Radio was awesome to deal with. I installed first sound system in my truck and had a few tweeks to make to get it right. Travis brought me in helped me with my settings. Had me in and out in 20 minutes. Very knowledgeable and professional. I wouldnt hesitate to send any of my family and friends there. Thanks for the help.

Ju
Review №58

Wired subs in my 2017 challenger. Fast service and fair prices. 10/10 would recommend

Da
Review №59

Demanded i buy certain parts he had marked up 50%. said he wouldnt do the job if i didnt purchase a part he endorses. 2 miles down the road i got the same thing done $250 dollars cheaper

Ja
Review №60

If I could give 0 stars I would dont go here they are over priced customer service sucks never again am I going here in the future

Br
Review №61

Very professional good prices

To
Review №62

People to high went to get a sound system hook up tried to charge me all most 1000. And trying to sale me speakers thats 60 online for 159 each and told me i was cheap nall i no how much this stuff is i work at a radio store for 4yr this guy will try and get over if u dont no your stuff . Went to car toys on Elvis Presley got good quality speakers and everything hooked up for 400 for everything if you looking for a good deal thats the best place and good service .

To
Review №63

They all are very helpful, well experienced, & professionals in what they do.

Ab
Review №64

Great quality product! Love my new stereo system! Thanks you guys!!

Ji
Review №65

Fast and honest service. Great place to get a radio.

Sh
Review №66

My first visit here & I inquired about getting a remote start. After getting pricing info I had an appointment to bring my car back the next morning for installation. They pulled my car into the garage and within 10mins the tech came into the waiting room to get me. He informed me that my car already had a remote start on it. Its honest ppl like this that will forever have my business. Im sure someone, somewhere would have taken advantage of me and charged me for work they didnt perform. God bless these guys for having GREAT INTEGRITY....

St
Review №67

These guys are awesome.

Ry
Review №68

Great service they hide the wires and make everything perfect

Ar
Review №69

Always a great place to shop for car radios in and electronics

Jr
Review №70

Best place in the entire world

Sa
Review №71

Sucks set in the place for 2 in half hours for them too tell me to come back because the person working on the vehicles is slow. One person working at the time. Smh!

Ta
Review №72

Great people and very fast

Ch
Review №73

Dropped off to diagnose engine noise in subs. Picked back up with no engine noise but 17 ohms of resistance from my ground to my amp. Thanks for making it barely work! My door speakers hit harder now and my 15 (although it had engine noise.) used to bump so hard. Lazy dont recommend this shop to anyone. Go to Tri State Auto.

Bo
Review №74

Very courteous .i am pleased with the service .

Ra
Review №75

This place will be out business within a year. People working there do not belong in society.

Lo
Review №76

If you want to be lied to, ripped off, be treated like an idiot, and receive a horrible job and service this is the place for you. Not only do they crack my dash like a bunch of imbeciles, they lie and say it was already there, and wont even bother to replace it. And not only does the worker who said it was already cracked lie about it, the manager lies with him too. $180 to have subs installed terribly then another $80 for a new dash piece that I will have to order. Come here to waste your time and money. Shouldve known it was a bad idea when the guy was a douche from the start. Go somewhere else where itll be cheaper and theyll actually do their job.

Dw
Review №77

Will never go back nor recommend this place to anyone. First I called and asked about 4 8ohm replacement woofers for my 01 BMW 740i and was told to bring the car in because they had some and could do the replacement quickly. I went in the next day and after they took my car into the shop the sales rep came in and said that I needed to replace the entire stereo systems from the radio to the amp to all 11 speakers. I asked him why was all that needed and the response that I got was “well when people buy these kind of cars they should be ready for the repair costs. I politely told him that vehicle maintenance has nothing to do with him trying to gouge me for an entire systems setup when all I needed were the rear deck speakers replaced. Horrible, horrible salesmen in this shop and a true consumer rip off shop. I found 4 8ohm Sony woofers for $48 ea and replaced them myself on under 45 minutes. STAY AWAY FROM THIS SHOP!!!!!

Mi
Review №78

Very professional service and the staff were very knowledgeable about the system I had installed in my porsche boxster, the gentleman even took the time to show me the basic features about the system, very reasonable prices also.

Be
Review №79

This would be a negative 5 star review if google would let me.. I went to auto radio because I upgraded to two subs instead of one. All I needed was another Amp and some advice but they would not sell me the Amp unless they put it in. Im not a professional and had it set up myself and they nit picked how I did it but I know what Im doing Ive been doing it for years. I had lights that go with the music and they completely rewired it to where I use a switch to turn it on and it does not go with the music and they moved the lights to where I cant even see them WITHOUT asking me???? They told me I would pay 100$ and They charged me over 300$....... I would not recommend these people. I also had to reposition the sub box under the seats because they were hitting the floor and making an awful noise.. your money is better somewhere else. I had to fix several things I did not ask them to do. If youre not familiar with installing sound systems you might think they do great work but I regret ever thinking about going there

TA
Review №80

My visits have been good. I read some of the reviews on here and decided I should give my $0.02. When I saw a lot of negative comments on here regarding over selling and dishonesty I was skeptical but I remember one thing... There are 2 sides to every story. I have had sub installs done at the Southaven auto radio and I have also been there for other services. Never have I been mistreated. When I took my mustang in to have them install a sub and line output converter they informed me that there was existing amp wiring in the car that was good quality. (I was already aware of this) the point is that they could have been dishonest and tried to upswell me all new wiring and charged me more.

Ai
Review №81

Very friendly and knowledgeable.

Cj
Review №82

Very nice people

Ar
Review №83

Fast service good prices

Ra
Review №84

Rude. Not helpful. No customer service. They acted as if I was bothering them by having them work on my truck. I took my business elsewhere.

MR
Review №85

Terrible too expensive none friendly service.Go to best buy where you can afford something.They sale ebay items and triple the price.

To
Review №86

Good

Information
4 Photos
86 Comments
4.1 Rating
  • Address:985 Goodman Rd W, Horn Lake, MS 38637, United States
  • Phone:+1 662-349-1411
Categories
  • Car alarm supplier
  • Car stereo store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Repair services:Yes
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