Today was my second time at this location in a month - and probably my last. No carts available first off - todays visit the only cart available upon entry had mats folded up on top of it. No carts in the lot. Where were they? We ended up getting a decrepit flat cart, think we had the same one on both visits, that was very difficult to maneuver around the store. It seems like the store was in a state of disarray. Also the cashier seemed to expect us to put the 35 lb. bags of seed on the counter for her to scan. In her defense, the counter did not allow her to maneuver very well. This is sad because this location is closer to my house, but I think well go back to the Collierville location. They have carts.
They never have the inventory updated. I quit going, I cant find what I am looking for. DO YOUR INVENTORY CORRECTLY, IS BEEN YEARS WITH THE SAME PROBLEM.
My fiance and I were in purchasing dog food for our babies. The first bag we grabbed was ripped open clearly by a box cutter as you guys were unpacking. Anyways we approach the counter and the cashier CHEYENNE accused my fiance of cutting the bag himself. Like no mam that is not professional. Even if she was joking, the fact that she was assuming and thinking he seriously cut the bag for a tiny discount . Like forreal? Cmon. Very unprofessional. yall please roll the tapes back cause we did no wrong and I dont appreciate being accused.
Cashier did not put the sold tag on dumpcart.went back next day and they had sold it. Did not offer any incentives or free 1day delivery for my troubles.very poor job.
I think its very sad that they do not offer a discount for Senior Citizens!!! Even the stores in Canada offer a discount one day a month!!!! I guess they feel that older adults who have worked hard all of their lives, and who now live on fixed income are not deemed as valuable customers!!!! Yet, weve done business with them ever since the store opened!!! I can buy most everything I need at a store that does offer rewards for seniors and loyal customers.
Enjoyed working here, great people, environment, and I still shop here today.
Fri Oct 30 around 5:45 pm, your manager and under Accoceaite said that they hate people like me because, i said nothing to the so called new Associate of three weeks should have known that you all price match being that Ive never worked there and knew this information. My recipe out of my hand by your store manager at this time before she could even hear what I had to say. Just roll your cameras back . As long as you have rude and disrespectful people running your business, you will have money lost. I did come here just to see what you had for fun every other day but I will just take my business els were and let people know where to doge rude and disrespectful Service!
We have always had great experiences with Tractor SupplyCashiers, managers are very helpful we have no problems at allGlad they are only about 2 miles from our house
We bought a harness for our dog there and it broke shortly after we got it. I went back to the store with the broken harness showed them and they told me all my options (basically anything other than just getting money for it since I didnt have my receipt) so I just walked back and got a new harness. It was so easy and they were so nice!
Love the friendly service and reasonable prices.
I have been to this store TWICE. And each experience has been great. The clerks are nice. This store has added a softline of clothing & shoes. This store even has a corral of baby chicks! They carried farm & home supplies such as fruit trees, horse & chicken feed. Rural decor for the rural homes. Its a great place!😊
Good variety of items for outdoor and garden needs. Excellent prices.
This store is awesome! I just spoke to them on the phone regarding their 4Health dog food (which is wonderful) and our new special needs pup. The young lady was very helpful, patient and pleasant. Thank you, TSC!!
Very helpful staff and saved money.
My cashier was amazingly friendly, professional, and helpful. Thank you DJ for pointing out a great sale that i just could not leave behind. I was also given assistance out to my car. This is a wonderful group of people. God bless you all!
We have shopped here often. We bought chicks here a few months ago. All are big and healthy now. My wife brought the boys here to find at least one of my Fathers Day presents, which I liked very much. My five year old and I were here Saturday, and we both had a good time looking at the interesting things. Of course, he found a Tractor Supply cap he had to have.
Happy place to go. Have the pet supplies I need.
There never seems to be enough help, sometimes prices are incorrect & theyre not giving it to you for the price marked if it rings up for more! Some things arent marked at all. They carry nice merchandise but I wouldnt shop there so frequently if they werent the only ones locally who carry mini pig food.
Good luck getting help! The cashier asks if I need help with a load out, but there is no one around to help. I only go there because it is the closest place with the feed my senior horse needs.
This store has all kinds of animal feed plus all kinds of stuff for farm work--boots, shirts, hoodies. It also functions as a hardware store. It is a fun place to go through if you are interested in the outdoors.Check-out can be a bit slow, but not much of a problem. We buy all of our bird seed here and dont mind the wait.
I love Tractor Supply. Their dog food 4Health, Small Bites is great and my dogs love it. My 2 little girls love it when they have the ducks and chickens in there.
I b u y good dog food for low prices here
Bob a lawn mower tire for my Stanley riding mower. Reasonably priced. The staff is very friendly and thats always a plus.
Best place to buy wild bird seed and bird feeders.
Great place with helpful friendly staff. Ask questions they will surely help. All kinds of feeds for your animals. Tools, toolboxes, mowers, tillers, boots, trailers, little of it all for farms, gardens, workshops & animals. Great place!
24 people in line and one person on the register. Unacceptable. Clearly mismanaged.
I love coming here because of the friendly service and I can always find what I need for yard work.
Always have what I need. Only reason for 4 stars in stead of 5 is they only ever have one lane open. So sometimes the wait to check out takes forever. They also have great boots here but they need to do better at keeping multiple sizes in stock. Been 3 seperate times for boots and they are always out of stock in what we need. Frontier constantly gets my money over them for the same boots cause they have what I need. And Im not ordering boots online thats something some people just have to do in person!
Good prices for commercial type of products. Not your basic items for lawn and insect control.
If TSC doesnt have it, you dont need it! Clerks go out of their way to make sure youre happy. Well organized!
If your shopping here, you already know that youll actually receive customer service from the people who actually know what they are talking about.
Expensive but mostly worth it. Their sales are good amd if you catch it early, the selection of insulated overalls is great. They lack in the ladies boot department.
This was my first time in a Tractor Supply store. Everyone was really nice and helpful. We got our propane tank refilled. Cheaper here than anywhere else we checked out. The store was smaller than I thought it would be.
Got some great help from Christy. Very knowledgeable young lady...
Friendly people, help you look for items and greet you with a smile very nice place to shop.
Very helpful the cashier saw we dropped ten dollar bill came to parking lot to return it
Website says that hey have items. You get here they say they have some. After waiting to find out the website is wrong and the computers are wrong. They don’t have what you want and can’t tell you if or when they’ll have anymore. It really helpful, first and last time at this store.
I’ve always liked this store... until I met Tara. The checkout lady. Me and my family always come here and buy out all of the blue buffalo large puppy breed dog food as we raise and breed cane corso puppy’s and we also USED To buy much much more here for our tractors, fences, etc. we did thousands and thousands of dollars of business at this sole location every year. Everything was going great until I checked out and TARA continued to made me and my father feel bad about not bringing our dogs in the store. No matter was reason we told her that we couldn’t do it most of the time, she made up another excuse to made us feel like Bad dog owners. She even Recommended me not coming back to the store. I Won’t be back because of TARA!!!
Customer service is great, staff is very knowledgeable & helpful.
II have been going here so long . They carry my puppies favorite dog food here and it’s reasonably priced
Normally they have everything I am looking for. Today, they didnt have much as rabbit feeders went.Staff is always helpful and friendly!
The store was clean and very well organized. The employees greeted me as soon as I walked in and were friendly and helpful. It was a pleasant shopping experience.
Always friendly & nice. They load my large bags of dog food in the car for me. Picked up some Christmas gifts this trip that were 25 percent off.
Great service and selection for dogs. Prices and availability are better than some online companies.
It was the first time being in this place and I found what I need to make house inprovements highly recommended
I found the items that I need, and the prices are better than the other store chain.
It was great the employees were awesome. I would love to work there.
Its tractor supply. Whats not to love? They have a lot of cool stuff
They have a great selection of items not available at other retailers, but they were not very clear in directions as to where specific items were in the store.
Love Tractor Supply. Its always a good experience because the staff is friendly and helpful. If theres an issue with a purchase they dont hassle you about the return. Its the main reason I always shop at TS.
I love this place we have pet rabbits and we can get everything we need for the rabbits as well as other supplies we need for around the house
TRACTOR SUPPLY IN SOUTHAVEN IS SURPRISING GOOD....THEYRE VERY HELPFUL IF YOU ASK FOR HELP AND THEY WILL ACTUALLY REMIND YOU IF THERE ARE DISCOUNT....IF YOU SHOP THERE ALOT GO AHEAD IN SIGN UP FOR YOUR E.MAILS AND DISCOUNTS... VERY HELPFUL....THEY GOT ALMOST EVERYTHING YOULL NEED.
Employees very helpful. Actually stopped and asked if I needed help. Showed me what I needed.
They have almost everything that you need their awesome Supply store
In general just a great place to shop. Good selection of products for home or farm projects...
We have used tractor supply for years, for our personal and business needs. Mr Dennis is my favorite, he always orders and loads my rain checks. Denise, Shawn, And the cashiers are always helpful. We buy cat litter, carhearth colthing, lawn mower tires, nuts n bolts, welding rods, and pet feed. You name it they just about got it!!!
Love this store but did not have what I needed in thy he right size.
Was ok. The workers was mainly nice and helpful.
Nice store, but somebody on the phone said that they had flame resistant clothing, but they certainly dont have any in-store.
Have a good stock of helpful things for the guy or girl around the COUNTRY home.
Went looking for a good coupler lock. Selection was limited to one apparently returned/discounted example.
No cashers at least 20 ppl in line in l left 200$ worth of sales in a cart. This place is going down fast
Great Prices on Propane. Christy did an ecellent job and got me out of the rain exceptionally quick.
Love these stores. Anything from boots to cracked corn sold there.
Great variety, fun to shop in. hard to find someone to help you
Staff could be a little more customer oriented.
We go here for all our pets foods. Cute garden gifts
Had just the organic fertilizer and insecticides I needed. Great friendly and helpful employees.
I always find what I need and more. Great customer service!
Theyve got everything the aspiring farmer needs.
Great service they are very professional and knowledgeable or the products they sell as well
Busy store but they are ready to help. Thanks for all you do at TSC Horn Lake.
Very helpful in helping me find the product that I was looking for.
I like Tractor Supply. I always find what I needed. Plus I know one of the management team members.
Great place, and I got a free large candy bar for my 77yr old inner child!
Trying a new brand of dog food very helpful knowledgeable friendly staff
Lot of great deals, most items on clearance rotate often so if you see anything you like a lot get two of them
Nice variety of things but most people arent too friendly there minus one or two
Its cute place! Thy got it alll..lol
They have the most effective products and a great selection
I love the energy. Most of the employees are very helpful.
They had just what I needed and good Customer Service
Great store to get all my critters food.😊only thing i have to search for my dog food every time i buy it....always in a different spot😝. but they have it.😁
Found a very helpful clerk who assisted me in finding the items I needed.
Employees friendly and very helpful, definitely will be going back
I go to this location about once a month for my rabbits and theres always something that gets under my skin. When I walked in the cashier turned around to greet me by saying hey and that was it. I was expecting a how are you today or anything other than hey. Oh well, people have their days so I continued my walk to the back of the store for pellet bedding. The only bag of pellets they had for purchase was not only busted but all over the floor. It only took a matter of seconds for my cart to stop moving to where I had to pick up the cart to move it out of the mess. Somebody finally came to us and asked if we needed anything. I was hesitant to answer as this person had on a hoodie and jeans, no work vest or anything. She looked as if she was a customer. I still asked her if they had any pellet bags that werent busted. She goes in the back of the store and ask somebody to grab it. The guy that was asked to grab it did not grab it and walked by me as Im waiting without acknowledging me. This lady finally peeps her head out of the EMPLOYEE ONLY door and tells me to come back there. I was not only lead to the back of the store but was lead to further disappointment. She claimed to get the other bags it would take about 20 or 30 minutes so heres another busted bag were going to give you 10% off on. At this point, I dont really care anymore so I accepted and made my way back to the front cashier. The cashier had 2 or 3 different people tell her to take 10% off and she acknowledged both times she was told to. She still didnt take my 10% off. Although I had to go back in and correct her, she was very apologetic. If you have the extra gas, Id definitely make the longer trip to another location.
Customer service, ZERO. Good thing I actually asked for a locked (expense) item and was forgotten.
They are always very helpful here. Love this place
Staff is helpful and friendly. Store is clean and organized.
Best Tractor Supply we have been to.
Friendly staff. Very helpful. Huge range of everything I need for my pets
Positive experience. Very helpful with wide selection.
A great store, with soo many items to choose from, and really great prices
Friendly staff and very low price on a set of animal trap cages. Good selection of products for any animal you may have of come into contact with.
Good prices, good selection even has pet supplies and food cheaper than petco or Hollywood feed. One sarcastic cashier who bad mouths customers behind their backs.
Always has 4health dog and cat food (grain free). Exceptional value for an exceptional food.
Freindly service, i always enjoy shopping here.
Great prices. Very helpful and knowledgeable manager!
Staff is kind of rude and always seem annoyed when asked for helping getting an item off a top shelf or finding an item. Only reason I still shop here is they are the only store that carries the brands I like.