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Gadget Gator
3935 Central Ave Suite G, Hot Springs, AR 71913, United States
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Gadget Gator
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Yo
Review №1

If I could give 10 stars I would!!! I originally had my phone fixed here a few months ago. I came in with a dysfunctional lcd screen and it was fixed appropriately without complaint but the service could’ve been a little better. Today I went in not with any issues in the original phone but to sell a phone that i couldn’t use- but nonetheless the redeemed service I received was A1!! When the gentleman before fixed my screen, he left out several screws as well as the adhesive to seal the screen closed. Ali was honest about it and gave me exceptional service! He added the additional screws and adhesive and fixed my home button as a thank you for returning my service to his business. I even received a discount for the mishap before. The entire time I was there he gave me knowledge on my phone and answered every question I could think of. I will not be going any where else for my phone services & neither should you! Ali was extreme professional and friendly and knowledgeable in the service he provided. It’s very clear he understands and enjoys what he does and he takes the time to make sure his business is trusted. He was quick and efficient and I am satisfied! Thank you again!

Ke
Review №2

Purchased a new phone from Ali and he was patient and kind enough to explain the new features and add my contacts. Great experience and would recommend.

Ca
Review №3

Ali has always fixed my phone fast and great! I took a phone here Yesterday around 2 and another guy was working, I believe the name is Cody and it is now 4:30 pm the very next day for a simple issue that would take Ali an hour tops to fix. He (“Cody”) did not answer the phone countless times, and once he did he was talking to another customer for 10 minutes while I just sat on the phone. He then said “he forgot about it and would start working on it in 20 minutes and he had a lot of walk-ins” first of all my phone shoukd be a priority over walkins, first come first serve, I would think. 2 hours after the phone call he still had not been able to begin until we came to the store and reminded him AGAIN. If Ali is working, yes drop off your phone and expect it to be done fast (in my opinion), otherwise I recommend not expecting the speedy service. I will say the man was very nice and I feel bad he was so busy, and it did get fixed finally at about 5pm the following day after dropping it off around 2 the previous day, it was just a frustrating experience, I think they just need more help or more than one person working at a time. I don’t blame the person, I blame the lack of planning . If it is that busy there should be more helping hands.

ca
Review №4

They are very nice and kind when you call and go in to the store. I will keep going to them for my service. They have very good prices. Thank you Ali you guys are awesome

ja
Review №5

Great customer service! Did a follow up call to make sure my phone was doing good after repair and it was . I recommend Gadget Gator. Keep up the good work !

Ah
Review №6

They were real nice and super helpful. They helped us out ALOT. They answered all our questions and made everything very clear for us to understand. Highly recommend!

Wi
Review №7

Ali is what customer service everywhere should be! After a stupid mistake and a cracked screen on a very expensive tablet, Ali was very responsive in getting the information to me about the replacement. He got the part in extremely quickly and even came to pick up my tablet from me because I couldnt make it in until later. He repaired it very quickly and, again, was very responsive on the repair. If I ever have another issue with my tablet or phone, Im definitely going back to Gadget Gator!

Gr
Review №8

Ali is a miracle worker and very kind! Very much appreciate his help. I thought I might have to completely get a new phone, but he had me fixed in an hour.

De
Review №9

I stopped by Kwik iRepair to see if they could fix the port for audio jack on my s7 active. I couldnt use headphones due to something being stuck in the port. Ali was awesome and within 20 minutes he was able to get the object out of the audio port. Now I can use my headphones again, yay!!! I highly recommend this place to anyone. They are professional, extremely knowledgeable and they get the job done fast.

He
Review №10

Absolutely fantastic service. Bright my phone in yesterday and he had it fixed in one day. He had to over night my screen and didnt even ask for extra to do that. Had it done in one day. Im so proud of his work. My Xperia 10+ is fixed and looking beautiful!

Er
Review №11

Update: I was able to bring the phone back in & the warranty was honored.It sounds like everyone’s initial experience is fine; just beware that when the product doesn’t last, they will do nothing to stand behind their quality, guarantees and work.I made apt to get cracked screen repaired. Although I initially planned to purchase the least expensive screen, I was talked/pressured into the middle grade mainly bc “ We guarantee that the overall quality of this type of screen will be better than any other similar grades used by our competitors due to our rigorous testing. All our Aftermarket Pro Grade Screens are warrantied against any defect and malfunction for up to 90 days.” I wondered why do you sell an inferior product as the lowest grade screen? Then I was pressured into replacing the battery at the same time after the technician said he tested it, and it was going bad. I spent about $150.Whereas I would say keep your receipt, it won’t matter because they won’t honor the guarantees and warranties they proudly tout and use to upsell. The screen that cracks again in less than 30 days is not their fault.

Ko
Review №12

Best prices in town and always quick. They’ve fixed multiple phones for me. I ended up breaking a screen again less than a month after and they replaced it half off even though it wasn’t covered by the warranty. Highly recommend them to fix any phones you have

Sp
Review №13

Great honest service! I took my phone in to get a new charging port installed. It was going to be $95+tax. He took my phone back to work on it and when he brought it back out he said it only needed cleaned and worked fine. Ended up only costing $20. He could have easily just did the work and charged me $95 and I would have never known the difference. Instead he chose to help me out and save me a lot of money. He will definitely be getting more business from me.

Ma
Review №14

Decided to get my screen replaced at this location. The owner gave me different options, and prices on the screen I wanted. Fixed my phone at a reasonable price, and was very satisfied with the result. Highly recommend this service. Owner is very honest, and gives great customer service.

Tu
Review №15

Kwik iRepair was hands down the best place I found to fix my phone. Other places I went to wanted to charge $100 to fix my iPhone 6s screen, Kwik iRepair did it for $65! They explained what they were going to do, what time they would be finished, and even brought it to my work when they were done! Great for people like me who have a busy schedule.

Ni
Review №16

Great service and quick repair! LCD wouldnt even turn on beforehand and got a nice case thrown in! 10/10

Ru
Review №17

The most thorough iPhone repair store I’ve been to! Excellent customer service! Great quality work for a fair price! Also, beautiful rang of cases to select from! I’ll definitely be back for any repairs my family may have in the future!

Ma
Review №18

They are the absolute best! I always bring all of my devices to them to fix screens, replace batteries, literally anything and everything! The work is always done very quickly and very good. I have never left and came back with any issues from the work done and the prices cannot be beat. I would highly recommend to anyone!

Ro
Review №19

Ali is the MAN! He got me in and out in less than 30 mins! BOOM!!!! All while juggling multiple walk-ins and providing superior customer service. He accurately explained screen replacement options, the value associated with each option and set an accurate expectations for turn around time. There are many options out there for phone repairs. If you haven’t tried Kwik iRepair.... your missing out! I highly recommend these folks!

Ch
Review №20

Best place in town! I forgot my screen lock and was locked out from Gmail account, they were able to remove all that give me the ability to set it up tge device all over again.

An
Review №21

This guy is awesome he fixed my screen I have a lg stylo 5 my screen was cracked it looks like new again 😍😍😍

Ma
Review №22

Come visit Ali he used to be @ the hot springs mall great service, great accessories please come visit him at his new location! On central where Hawaii nails are at (behind cricket)

Ki
Review №23

This place was was quick & very professional!! I totally recommend them for any phone repairs!! They are located In the Hot springs Mall.

Ad
Review №24

This is the BEST PLACE IN HOT SPRINGS to get your phone repaired. The manager is extremely informative and helpful. They also are the CHEAPEST in hot springs and always have a good deal for you. I have done business with them for over 4 years and I refer everyone I know here.

An
Review №25

They did an excellent job at repairing my screen and home button for my iPhone 8 Plus and did a great job on my home button. Fast service, Friendly Highly recommend

fr
Review №26

Took in shattered screen. Got it in right away and had it back within the hour. Great place

As
Review №27

ABSOLUTELY FANTASTIC!!! My phone looks brand new I’m so happy. I would definitely recommend this place!!!

ch
Review №28

Cracked my screen and needed it fixed fast. I brought my phone to these guys and it was fixed with in an hour and priced very reasonable. I would recommend them to anyone.

To
Review №29

SAME DAY! Was a drop in and he made time for me in his busy schedule and the price could not be better! 10/10 would recommend!

Ja
Review №30

Came to Kwik iRepair to seek help with my Samsung Galaxy Sky touch not working and was having issues with my Google login. Im so glad came here, Ali was very kind and helped me resolve all the issues I was having. Now Im back in business able to use my phone again. I highly recommend them to everyone because of their professionalism and knowledge.

Jo
Review №31

Experience was great. Ali was very friendly & helpful. He even stayed after hours to help me out. Will be back!

On
Review №32

Took my phone in in December to get a new screen on my iPhone. In February the screen stopped working. Took it in and they fixed it same day and honored the warranty. They do good work and I Recommend them to anyone needing cell phone work.

An
Review №33

My daughters phone had suddenly stopped receiving service and we were told it was a manufacturer issue. We contacted this repair service to see what we needed to do next, and they gave us lots of helpful information about how we could get it fixed by apple for free. So happy they were willing to help with our problem and didnt take any money from us without us knowing 100% what we were getting into.

Re
Review №34

Had a great experience. Fixed my screen in less than an hour and it looks great! Will definitely be back.

Dy
Review №35

Great place with wonderful staff!! They are always genuine and loyal to all customers. As far as prices, they are the best in town. Highly recommended! 10/10 will most defiantly be back!

Su
Review №36

When visiting the Kwik iRepair in the Hot Springs Mall, we received friendly and speedy service with an iphone screen repair. The store manager was knowledgeable about all store products including screen protectors. Our phone was repaired within an hour of bringing it to the store and we were able to purchase an Otter Box case to help protect it from future damage. We highly recommend this store.

Ad
Review №37

Very quick, great customer service, screen looks beautiful.. would definitely recommend.. also it is the right price for very good quality

Je
Review №38

They did an AMAZING job on my daughters screen. And offers great customer service

Be
Review №39

I went in to get my screen fixed and I went in at 1030 and was done by 1130. Ali was very persistent and worked alone very quick. He knows everything you need to know about phones. Ill be back for other products I saw for sale. Thanks Ali.

Pa
Review №40

They did an awesome job on my phone and I do leave suggest if you have any phone problems deafly go and take your phone to they fix it as quick. They are professional at what they do and experience theyre great people who done a great job at what they do on repairing phones

Mo
Review №41

Very friendly and fast. Fixed my iPhone in 10 minutes and it works perfectly. Also has a wide variety of phone cases to choose from.Will definitely use them in the future for any iPhone repair needs!

Em
Review №42

I broke my iPhone 11 so I called around to to see if I can get it fixed same day? No one in town had the part in stock and they told me they would have to order the part which takes 3 days or more. I called Kwik iRepair and was surprise that they had the part in stock. Took my phone to them and Ali fixed my phone in 30 minutes cheaper than everyone else was quoting me plus I didnt have to wait for them to order the part. Now I know where to take my devices if I ever need them fixed, I am very happy with the service I received and I would definitely recommend them to everyone.

Ka
Review №43

They’ve fixed my iPhone quite a few times. Always nice and phone fixed at a decent speed.

Ca
Review №44

I love Kwik irepair. The name says it all. These guys can repair it all when it comes to phones. My iphone 7 stopped taking a charge all together, and i couldnt afford another one right away. So, I decided to go online to see if i had other options, such as getting it repaired. I was praying that i would find a local place here in Hot Springs, that had experienced technicians, (who knows what their doing), that can diagnose the problem, fix the problem, at an affordable price. They also warranty their work.If your iphone goes on the fritz, the screen goes black, or it doesnt charge, dont go buy a new one until you bring it here first. You just might be amazed on what these guys can do. Most importantly, it may just save you several hundred of dollars. Thats what i did, and Ill never regret it. Im so glad that i did, and so will you!

Lu
Review №45

My friend had to come in last minute right before the store closed, and the owner stayed open later just to help him. He’s a little expensive, but the quality is great and he gives us the different options up front. Definitely recommend.

Ka
Review №46

These guys really are experts. As soon as I called them, a real person picked up. Their prices are better than other repair places, too. They got my samsung Galaxy s9 phone screen and back fixed up and set me up with an awesome case on the same day. I highly recommend.

Pa
Review №47

It was great getting my phone fit here I will come again

Ri
Review №48

Brought my daughter iPhone 7 plus for screen replacement, they opened it up and showed me how unprofessionally it was repaired before with all the screws and brackets missing. They replaced all of it and showed me how it was done now professionally with dust seal all around edges. I would definitely come back and recommend this place to everyone.

La
Review №49

Great experience with Ali, he was very helpful and wanted me to be happy. My phone works great I will definitely be back..👍

Br
Review №50

My daughter cracked her screen. We were in and out within the hour. The salesperson was knowledgeable and great to work with. Will definitely come back and would recommend to others.

Al
Review №51

Dedicated and reliable repair. They will ensure your phone is 100%. The only phone repair shop for me in Hot Springs.

Da
Review №52

My friend and I had lunch nearby. Lol the food sucked, but the advertisement for Kwik repair looked outstanding.

Ju
Review №53

Awesome service and products. I could not be more pleased with their service and very reasonable prices. Their knowledge was second to none as well.

Je
Review №54

Ali was able to fix my phone after I thought it would never work again! And same day! Thank you!

LE
Review №55

Best place in town, bought a new phone and Ali gave me best price. He helped me setup my phone getting all my content from old phone to new one. These guys are very knowledgeable and very helpful, and very patient taking time to serve their customer needs. 10 out of 10 from me all day.

GA
Review №56

I have used their service multiple times and every time I have been very satisfied by their work. The workers were very polite and got the job done quickly with quality. I definitely recommend them.

Jo
Review №57

I’ve had my phone fixed by them I’ve bought products from them, and have always received great service from them. A+ service all the time.

Br
Review №58

Best and most reasonable priced place to get your phone repaired! Quick repairs and great customer service..

Ma
Review №59

Picked up my most recent messed up phone from them last weekend. The best phone repair shop in town hands down! I’ve had phones in horrible state brought to them and they always leave them looking like new. Their prices are super affordable and I will continue to do business with them. Thank you to the both of you for always being so nice!

Sh
Review №60

Had my screen replaced, very reasonably priced and he was done it no time! Ali is awesome! Best place in Hot Springs for phone repair ive found yet. I would definitely recommend Kwik iRepair 😁😁

Mi
Review №61

Great place. Awesome people. Very fast with work and very trustworthy service. They have your phones in and out of repairs, also so many great accessories to go along with phones. Awesome place

jo
Review №62

Had to call them again today. All I can say is they are true professionals. Ali helped me with my problems. Truly great service. Thanks again

Ra
Review №63

Ali was quick with my repair and it’s works like new and looks as if nothing every happen to it. If you need your iPhone repaired check out Kwik IRepair. They do you right.

An
Review №64

My iPhone 7 Plus was completely shattered and bent. Kwik iRepair was able to replace my screen and all within 1 hour. VERY reasonable pricing. I highly recommend it to anyone in the area.

Ci
Review №65

Very professional and reasonable! Fast, quality service!

Fa
Review №66

I felt like he did an amazing job! The screen fit perfectly, graphics looks amazing . I didn’t have to pay extra for a part that was needed. I recommend Ali to everyone . Check him out !

Be
Review №67

I was very satisfied with the service and the young man who helped my son and I could not have been any nicer.(Ali?). We have been there before and will use their services again if need be. They have a good variety of phone accessories with reasonable prices.

Jo
Review №68

Really good store for I phones and I phone accessories I went in and bought a phone and left within 20 min satisfied with my purchase would highly recommend for phone repair or phone accessories

Ga
Review №69

The service was extremely fast and accurate my broken phone completely fixed within the hour!

Li
Review №70

Loved it. Fast and a life saver. Ill come back when I surely break my phone again.

Dr
Review №71

They are very nice he even stayed late to fix my phone and everything works great

{A
Review №72

Fast great service on my LG stylo 5! Phone works great screen placed perfectly!

Sp
Review №73

The service was very friendly and accommodating.They listened to my fumbling works with patience and politely helped me with what I needed.I was very fortunate, I came looking for a phone case for my semi-broken phone, but was pleasantly surprised that they would fix my Android phone.I am going to return later and purchase the case for my now fixed phone, that was forever stuck in safe mode.

Re
Review №74

The best phone repair around.. you cant beat the prices, the customer service not to mention the honesty.. I highly recommend this place..

Ka
Review №75

I have used this place for 4 years since they have opened at the mall. They are the best! I buy most of my phones there and cases. I take my phones here to fix them also! He gives us good deals and and knocks off prices because we come here alot! Very good at what they do! We consider him a friend!

Al
Review №76

This place was great! I have a LG Stylo 4 and couldnt find anyone else who carried parts or accessories for it. They have lots of options for phones and did a great job fixing my screen.

ju
Review №77

Great at helping with all your needs. And do very good work.

Vi
Review №78

Did wonderful job replacing my screen. Have had it done twice!

Li
Review №79

They were very helpful. The service was great. I recommend them to anyone who has phone issues. They are very inexpensive and definitely reliable. Loved them.

Da
Review №80

The only place in town I will go to have our phones fixed. This guy is fast and efficient. Always satisfied

La
Review №81

Very professional and quick service. Very knowledgeable on product knowledge and Ali has definitely gained a repeat customer. He was very Pleasant and professional

Al
Review №82

Very quick and nice workers. Good quality screen lots to choose from.!!

Ke
Review №83

Fixed my phone like new again. Highly recommended!

Bo
Review №84

Ali was very helpful & Fast . He pointed out more than what was wrong with my phone, and got the job done . Highly recommend!

Ja
Review №85

Great service! Did amazing work fixing my husbands phone!! Unlocked his phone from being disabled as well for a great price!! Highly recommended!! 👍🏽

du
Review №86

This is a great place to go and have all your device issues fixed I have had mine and families fixed here. They have been in the Mall for a long time and can be trusted to get it done right the first time in less than a bite to eat. They have competitive prices and can meet all your needs. Plus the people working there are nice to talk to.

TB
Review №87

Did the job correct and in a timely manner. Very much appreciated and recommended

Le
Review №88

They were very fast. They even honored their 90 day warranty! They’ve fixed and unlocked my phone, and my daughter’s phone several times rather locked up, or cracked!! This is the place to come for cell phone repairs plus their prices are competitive!! 💪🏾

Vi
Review №89

Very helpful and knowledgeable. Will recommend to anyone !

Ma
Review №90

They were so nice and helpful. They replaced my phone screen quickly and i loved the service all around!! 10/10 recommend

Sh
Review №91

Very helpful solved my phone problem would strongly recommend

Ja
Review №92

Got my iPhone 7 Plus screen fixed, great service. My salesman gave me a variety of options on screens, and even told me somethings that needed to be considered fixing as well. Not to mention, a lot cheaper than other places around Hot Springs

Ch
Review №93

Great service fast repairs! Fair price

Ti
Review №94

OMG they were so great when they fixed both of my kids phones and he gave me a discount on a buying multiple extra phone cases and screen protectors. He was so nice too. Go get your repairs done here. They are great ❤️❤️❤️❤️

Ka
Review №95

Brought my iPhone 6 Plus in with a shattered phone screen and a home button that didn’t work, making me have to use assistive touch. The guy gave me an estimated time of 1 hour. Within 30 minutes he had repaired my screen AND I now have a working home button again. For just $90, I have no complaints. My phone works good as new and even the screen seems to be brighter than it was before. 10/10 would recommend for you to get your repairs done by him.

J
Review №96

This is THE BEST cell phone repair shop Ive ever dealt with. They replaced my screen protector with a tempered glass screen protector. There was a sensitivity issue with it AND THEY FIXED IT!!

Sh
Review №97

Great fast repair. Great customer experience

Ne
Review №98

Ali is a very generous helpful person. I messed up my iPhone 7+ and could get in my phone . He offer to trade my broken phone in for a phone to get me through. The storage was having issues and he helped me by offering me an iPhone 6+ . I’m very appreciative of his helping hand and being patient with me during just time. He’s a great person to go to if you’re having any issues with your devices. I’m thankful to be a proud customer of Kwik iRepair♥️

st
Review №99

Super service! Fixed me right up quickly and their prices were great.

Te
Review №100

Great experience fixed my issue would most definitely recommend

Information
72 Photos
100 Comments
4.9 Rating
  • Address:3935 Central Ave Suite G, Hot Springs, AR 71913, United States
  • Site:http://kwikirepair.com/
  • Phone:+1 501-525-6600
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10:30AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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