I cant remember the young ladys name that was helping me, but she was very energetic and very helpful. She is definitely new, but does what it takes to get you the right answers and products youre looking for. That girl was definitely raised right!
Had what I needed and the price was close to reasonable. Since they started Matching Amazon there prices are much more reasonable. Didnt have the vhf radio that I wanted in stock but had a comparable one for close to the same price. One one staff member in the store and he was helpful digging through inventory to see what he had in stock.
Nice employees and they have quite the selection of marine parts and accessories
Nice place. Very friendly staff
Great service and very helpful and friendly
Typical marine supply store. Good inventory.
Friendly,helpful workers who not only can direct you to what you looking for but are knowledgeable about the product. This is something you need when buying a surprise gift .Especially when you know what you want to buy but not exactly what it is.
We have gone in this place multiple time for boat parts and pieces and they never had anything we needed.
Very knowledgeable. Nice folks. Customer service was great.
Very helpful and knowledgeable about products and ordering information.
Store had a great sale on inflatable life jacket, the very nice girl was very helpful and friendly. She was also very knowledgeable and explained a lot about the item. Thanks.
WORST CUSTOMER SERVICE EVER!!! Ordered a part through West Marine and was promised 3-7 business days and it took 16 business days! When part comes in brand new out the box the battery was dead! Not knowing this took the troll motor in the shop to get worked on $105 later they said it was the battery from the brand new part! NO COMPENSATION WAS GIVIN! Not even a sorry! When I called them on the phone to talk with the manager we were told they had to many costumers in the store that the manger could speak with me and would call me back! An hour past and still know call back! So I called back and was told the same thing! Drove 30min to the store and there wasnt anyone in the store! My family will never shop here again!!!!!
Good knowledgeable young staff. Helped me out with getting the right personal locator beacon for my fishing trips; now there is no stress about the what if factor when I hit the water. Safety first.
Staff is very knowledgeable about all the products. Travis was a great help.
Staff was very helpful and it was my first time there
Overpriced
I visit West Marine Houma at least once a month and have always gotten excellent service and expert advice.
Very nice store and service
Very expensive,, avoid if possible
Run loop queue 8oopo