After my car was broken into, these guys were able to replace my window within a few hours. I appreciated the way most of the interaction can be done via text. Made everything much easier. Five stars.
First time entering the building no one greeted right away, almost seemed I was getting ignored because they seemed extremely busy. Work was done quickly, but service was not completed fully, and my car was not returned back with all functions restored in proper condition. Work completed quickly, but quality of work below expectation. Visited company multiple times to fix issue, but they were not able to fix. Also, promised an additional service, that in the end was not able to get complete. There also seemed to be run around when it came to consistently getting in touch with representatives. Would call phone and call would hang up multiple times before anyone answered. Overall, did not have a good experience in my first few experiences with this group and ultimately still have not gotten work fixed. There could be a lot more professionalism with the organization of how work getting completed and having a better follow up process when work is not completed.
Krystal was extremely helpful and accommodating. She located the perfect window for my truck. Much quicker and more affordable than ordering the same part online and having it shipped to me. Highly recommend.
2nd windshield they replaced this yesr Good price but both times they missed their install window and then had the wrong window for the car.
Would give 0 if possible. Shady business practices. Was told they are 24 hours. Only to be told moments later they aren’t, but they will be open at 8am and have the part. Installation taking about 1.5hrs. I show up the next morning. Ask to confirm it takes about 1.5hrs was told it wouldn’t be a problem. Told me to wait in their waiting room. 2 hours later I have to go ask what’s up. Turns out they didn’t even have the glass. It was on order, but they took my door apart already. At this point I’m trapped in a construction zone of a waiting area(like actually under construction) for 2 more hours 4 hours later I finally get my car, and while checking out they asked if I wanted to leave a tip. HORRIBLE experience. If you need anything done in a quick or timely manner don’t come here! They will lie disassemble your car and trap you hear for hours on end.
Very unprofessional service. Staff were unfriendly act like me being there made them actually have to do something. Technicians were illegal workers who broke my head liner cause they did have a clue as to how to remove it. They trued to push up the price by pushing me through their body shop for a leaky window seal. Please trust me don’t use them. There’s better shops in the area. The manager Scott cussed me for telling them not to do the work they wanted and I was going to take it to a different shop. “Real professional”
Had my windshield replaced, and after a few days noticed the rear view mirror was on upside down. After a phone call and a few texts to get the address correct they sent out Elliot the next day. He fixed it in a jiffy! I really appreciate the customer service. I will recommend them to anyone that needs a new windshield.
Weekend get away to Houston ended with someone breaking into my car.They were able to replace my glass in 2 hrs same day so i could return home.
Very good prices. Good customer service.
Very unwelcoming upon first entering this business. Female receptionist wasn’t friendly, will take my business elsewhere.
I recently used this business to replace a side window for my vehicle. They had the part I needed when the dealership stated they would have to order it. Price was reasonable, easy to make an appointment and job was done quickly within the same day. Got a call when it was done and they even vacuumed broken glass from my vehicle. Only issues I saw was the need to go over the seals to ensure the fascia was covered properly. Overall, I am satisfied with my experience.
Great folks, best in town. Convenient to downtown, Montrose, River Oaks and The Heights.
First time here and they were very nice and fast service.
Great service. Good price. Speedy service. I was in and out in under an hour. They cleaned the glass. Made it look like nothing happened. All the staff were genuine and just chill. I will be back.
Great fast service with affordable prices
Such a great staff and awesome service, they did a great job to fix the damaged hood and replace the broken windshield very quick for a reasonable price. Super happy with the services. Highly recommend this place and their service.
Great experience with Atlas Auto, I would recommend them based on their quality of service and professionalism. After someone smashed a window and broke into my husbands truck I called one of the Atlas locations and spoke to someone named Allan who gave me a quote on the window replacement. He was quick to respond and worked with me on the price and the appointment. Due to COVID a few of the Atlas locations are temporarily closed so I was directed to go to the Dallas st location. Although it’s going through some construction, this location did not disappoint. The employee we spoke to there was helpful and friendly, we left the truck and within two hours our window was replaced. Working with this company was easy and efficient and we were happy with our final product.
Rode with a fella to Cut and Shute. Shoot. To pick up auto glass for Atlas to replace.
Thank you Scott! Excellent attention to detail and above and beyond customer service! Great job guys! Yall are awesome!
Replaced passenger side window on a Volvo S80. Great customer service and workmanship. Im be taking my car in for some mechanic work.👍
A++ service from the time I got a quote (by text message...who does that?!) to the time I checked out. Not only did they do a great job replacing my window, but they also cleaned up all the broken glass left by the vandal who broke it. Great price too! Thanks, Atlas.
The service was fast and friendly.
They are awesome!!! I had my car vandalized in the morning when working out in the park, i was for 1 hour calling numbers and nobody had my car glass window, I found Atlas Auto Glass number on google, as soon as I called them, they gave me an stimate and in less than 2 hours i had both of my car windows fixed, price was good and costumer service was excellent, 💯 recommended
I was taken care of by Allen. My window was smashed during the February freeze and not only was Allen able to take care of me same day, he provided me the lowest price of any other location and the work was quality
Super nice employees! I had a car break in and they had my window replaced super fast. They have some construction going on right now but it did not change their professionalism skills or kindness. Im definitely going back when Im ready to replace my windshield. Highly recommend
Super cheap glass, quickest service ive seen. I was expecting 2 hours but they called me back within an hour of recieving it. Will come back without any hesitation.
These guys get an A+ for sure. They have competitive rates, Incredible professionalism and work with a sense of urgency.
A + for Atlas. Smashed windows are an unfortunate by-product of life in Houston, so Ive had occasion to visit with Atlas a few times and they have always gotten me fixed up, and at a really good price. Would recommend without hesitation.
They were able to give a quote for windshield replacement quickly over text. The technician was early and meet me at my place of business. I experienced professional service from start to finish.
Ive had some body work done here on two separate occasions. Both times Mr. Marion Aquilina gave me honest advice, did great work and the price was very fair. He wont try to sell you stuff you dont need. The last job involved painting some large panels and he did a great job matching the original color. Id highly recommend Aquilina Body Shop.
Had a side window broken into last night. Didn’t want to use Safelite because of cost. Texted with TJ this morning, he quoted me a good price and they could take me this morning. Went in first thing and was out in about 90 minutes. The price was right and the service was excellent. Would highly recommend these guys.
Loved it... They was on time and very professional! Thanks
Guys were top notch they answer phone 24/7 my truck was broken into at 10pm by 8 am I was fixed and on the road.
This place took care of my window same day and was friendly! They were definitely a blessing in a storm... Thanks so much Atlas!
Very reasonable prices and excellent quality of work.
I had some body damage and a busted side mirror. After contacting dealerships and other shops, all of which told me it would take 10 days to get the parts, Aquilina said it would have them the next day and start the job. And they did. I had the car back three days later and they had done an absolutely magnificent job - like new, literally. I definitely would recommend them. Also, very friendly and accommodating.
Excellent work. Prompt and personal service. These are people that almost make you want to smash into something so you get to go see them. (That last part is not completely true, but they do make make dealing with mishaps so easy.)
I had an amazing experience with Aquilina. They do a great job at a great price. It cost less than half of the quote from my dealership’s body shop. The owner is professional, friendly, and goes above and beyond. Would recommend.
Excellent service. Came in with water accumulating in the rear of my minivan. Was expecting a hefty repair fee maybe even an insurance claim. Marions tech found the leak, resolved it, dried out the carpeting and insulation and reinstalled it perfectly for a quarter of what I was expecting to pay. Great communication throughout and exceeded expectations. Will use as my go to neighborhood garage from now on.
Best, most courteous and reasonable auto body shop doing absolutely perfect repairs. Never go anywhere else. Great communications too.
Just recommended you to a good friend who will be in this afternoon for work on her LexusThanks for a great job on my Mercedes a year or so ago!!!!Paula
Awesome Job With Allen & Was Fast & Affordable
On time and a good job on the body work they did for me. The owner who runs it was easy to deal with and was clear on everything they were doing.
Very friendly and helpful service
Marion is a hands-on, no BS small business owner. I recommend him highly for car repair.
Told me theyd fix my door. Went to pick up my truck and they forgot to fix it. I dont recommend and I wont be back.
The name says tire and supply, but called for a price on tires and he very kindly said, Maam were a body shop. Thought Id put this in the reviews so it was clear.
Great location and Services
Highly recommend this place, betty good, and very thorough.
Best body shop in town.
Very good
Great experience.
Excellent service.
Stood by his price and exceeded expectations.
Professional, reliable and fast. They fixed the sunroof glass of my Infinity Q60, highly recommend Altas glass.
Excelent service