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Eagle Collision Repair Center, Inc.
7970 Galveston Rd, Houston, TX 77034, United States
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Eagle Collision Repair Center, Inc.
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Mo
Review №1

The most honest and incredible service I’ve ever received on my car! I’ll only be coming here for any repairs for the rest of my life! Mr. Sameer is a phenomenal man. Transparent, honest, good craftsmanship work!! Thank you for everything !!!

DJ
Review №2

Had to use these guys for a car accident I was in… I know after an accident your will not quite be the same but for a customer to tell them they have a problem and that problem is not looked into it makes you wonder why you pick them in the first place… I keep hearing a bumping and knocking noise and I was told I couldn’t get an alignment, so after looking close at the part that was replaced I noticed a significant size gape on the bolt… even after speaking with the mechanic, he never wanted to take it for a test drive.

Ta
Review №3

Will use them for life! Great process and amazing work. The owner is honestly just a really great person and it shows on all levels.

Th
Review №4

Brought my car here for a hit and run repair. Took them about a week so it was pretty fast to me. Fast and beautiful work with matching the color.

Ja
Review №5

My mother had a accident but because of Scott and the great people at Eagle collision my mother car looks and drives great. They treated my 88 year old mother with great respect and I am grateful!

Th
Review №6

Great service, I will definitely recommend this place.

St
Review №7

Sketchy, advantageous, and misleading. Honestly this place has a negative reputation among other collision centers. I knew from the beginning that this place will hold my car hostage and take advantage of my situation and ring out my insurance for outlandish lot fees and tear down fees. Always demanding cash from my insurance as if a major insurance company check will bounce, removing fees and adding them, and giving my agent and I the run around. They are quite deceiving, but I can spot faux compassion a mile away. I knew I would do my best to get my car out of their lot asap and I did not want to add more cash flow to this business. In addition, I did not ask for my car to be turned in to this lot. I had asked the tow truck driver to bring it to me residents and he had simply refused and explained that I owed this business money and they could assist me.This is my experience and I suggest you check on yelp as a second source because I suspect the google review are false. The google review are oddly procured. This company as a reputation among my peers and in addition with other collision shops. So I will leave that at that.Please, dont fall for any sweet talk and check what you are getting into. Read the fine print, ask questions, record audio, ask for a copy, and never pay upfront. You can find better workers, managers, and owners elsewhere who value labor and integrity. its not this place.

Gu
Review №8

Been going to them for years when I needed busy wish done.

ja
Review №9

Good work but terrible customer service

Mi
Review №10

The staff communicate with you every step of the way about your vehicle, they very professional and kind

Ka
Review №11

The service here was amazing! All of the staff was so attentive and caring. My vehicle was a disaster to where i thought it could not be repaired! Now you cant even tell. HIGHLY recommend!

Ru
Review №12

I had a great experience at Eagle Collision center! They were very friendly and made the whole process simple. Its hard to find great service and friendly staff these days in any business but these guys set the bar high for great customer service. They also did a great job on my cars repairs and I couldnt fault it. I would definitely recommend you go to these guys for good quality service.

Le
Review №13

I got into a accident. went up to the shop 3 times to check on my car each time i went up there they were so nice the woman at the front mercedes was very professional kind and sympathetic to my concerns and needs shes followed up with me called me all the time to give me up dates as well as the man scott my case maneger there i guess you would say overseered the case and made sure everything was in tip top shape. he also kept me updated through the end. infact what BLEW MY MIND was when i picked my car up it was nice and clean but what i didnt expect was when i got in and they litterly vacuumed detailed and cleaned and organized nicely my whole vehicle! now i have kids and dogs and it looked like a tornado when they got it i was blown away at the commitment and love and support they put into that i didnt ask or expect that and they went above and beyond god bless them they were AMAZING!!!! IF YOU GO SPEAK TO THE FRONT OFFICE WOMAN MERCEDES AND ASK FOR SCOTT HES THE BEST!!!! HAD MY CAR FIXED IN TWO WEEKS OR LESS!!!!!!!!!

Jo
Review №14

Nice attention thanks for help my father

Al
Review №15

Seamless repairs doors replaced were consistent with original no air noise awesome customer service

Jo
Review №16

This is such a fantastic place to bring your car. My insurance recommended this place and it was my first collision so I was relatively new to any of this. When I walked in I was greeted very politely and professionally. The staff welcomed me and guided me through every step, explaining to me everything little by little. The end result was amazing my car was basically new!

Je
Review №17

Eagle Auto Collision is a awesome auto body. The owner and the staff are so professional and understanding. They will help you no matter what and go out of there way to help you. This is a 10 star if i could put that many. No worries when you take you car there!

Je
Review №18

Nice place having my car fixed 🙂

El
Review №19

Very professional, helpful, great service by all the staff.

Da
Review №20

Ive always had a great experience with Eagle collision! They work with you and provide options with care and excellent craftsmanship! I had a fender bender recently, and they molded it back and blended the body color perfectly. Outstanding service and very trustworthy

Ri
Review №21

Friendly and reliable . experienced personnel. Exceptional work. I highly recommend Eagle Collision.

Is
Review №22

I brought Big towing truck down to these guys for some repairs and alignment. Usually I take it to the dealer and that takes such a long time to get done, so I Decided to check out a different company. These guys did a great job and very fast and professional, 10 out of 10 would definitely recommend to anyone commercial trucks.decided to check out a different company. These guys did a great job and very fast and professional, 10 out of 10 would definitely recommend to anyone commercial trucks

Ti
Review №23

Best collision center my family has ever been to! Samir and her staff are the best of the best. They took really well care of our cars at a very reasonable price. Eagle auto collision is the place to take your car hands down

Kr
Review №24

This is a very great place if you ever need service done on your vehicle. From start to finish they provided great service from the front desk ladies all the way around the staff was great and the communication through the process was awesome. I was apart of every step that was taken place and if i get into this situation again i will definitely return and also refer anyone!!!!

Je
Review №25

Great customer service, Quick & excellent job! My car looked as if nothing ever been wrong with it. Thanks so much. I definitely recommend Eagle auto collision.

Jo
Review №26

Cannot be pleased more with the service and quality of the work here. Samir was super nice and took care of my car after it was rear-ended. Car looks even better than before! Amazing group of people here who treat your baby like their own. Got my car back in a little over a week, faster than they estimated finish!

Ro
Review №27

They did an excellent job painting my car and making my 10-year-old, always garage-less vehicle look almost new again. I couldn’t be more impressed with their professionalism too, and they finished ahead of schedule. HIGHLY recommended!

Re
Review №28

I had a very pleasant experience with Eagle Collision. They are a truly professional company. I took my Lexus for body and paint work and the end result was absolutely beautiful. The service was fast and the price was reasonable. They value their customers and treat them with honesty and respect.Highly recommend

Ty
Review №29

Great work and pleasant, informative staff. Posting this because my son had a wreck recently and it was an experience hell not forget, I pray. But Eagle collision is very recommended. Tow truck driver was very helpful to get the car there, instead of taking it to the tow yard& then having to pay extra to get it out of the tow yard.

Ba
Review №30

Eagle Collision Center provided great services to my cars (2 cars, 2 visits total). The staff is nice and easy to reach. They kept me informed with the status my cars. Their charges were way cheaper than other centers and the services were excellent. I highly recommend this center.

Ry
Review №31

The mechanics know there stuff & what theyre doing. The staff is outstanding, and willing to go out of their way to do anything to make sure youre happy and your car comes out in perfect drivable condition. Overall these guys are awesome, and I recommend everyone to use this shop. you can trust them 100%; very honest people.

Jo
Review №32

Got my Chevy Silverado repaired here when I took it in I wanted to leave it there because how bad it looked I had no idea I would get it back just as good if not better than before.. the employees here helped me out from the start to finish thank you eagle team

Pa
Review №33

These guys are awesome! They took care of everything from the moment I walked in until I picked the vehicle back up. They were outstanding, helpful,Courteous, great customer service! Helped me through the whole process and kept me updated on the progress.

Ib
Review №34

I absolutely love Eagle auto Collision. Samer, the owner, made sure my car was perfect before I picked my car up. Even when I noticed that there was an additional problem that needed to be addressed, he made sure they handled that as their first priority. Their view is always the customer first. Which always brings me right back to them

Ba
Review №35

Have used this place whenever my family needs collision repairs. The customer service and quality of work has always been top notch. Ill continue to use them if the need arises again. The manager David will do everything in his power to make sure youre experience is as pleasant as possible.

Sa
Review №36

This company was recommended by my insurance company. Eagle collision services was very professional and very genuine in all the services they offer to us Im very pleased with the outcome thank you guys so much for trying everything you could my car looks awesome thank you so much.

Ka
Review №37

Love this company due to the life time guarantee they give. Really made them stand out compared to the other companies I received quotes from. Would definitely check them out

Re
Review №38

Amazing customer service ! Love the repairs on my car. I’d rate this place a 100 if I could

De
Review №39

Im thoroughly impressed with the timeliness and quality of work that Eagle Collision repair Center did for me. They kept me informed every step of the way with daily updates. Im pleased!

Sh
Review №40

Awesome Team at Eagle Collision with outstanding customer service skills up front with Mercedes, that has a wonderful personality and also, an amazing Manager David Hicks that is so helpful, hard working and punctual but most of all who could forget the owner, Samir.....he is so thoughtful, kind and caring! I would personally recommend this body shop to any and all my friends and family members. They are all so friendly, professional and work together to make a difference & their customers happy! David goes above and beyond to do what ever it takes, to make things right with the customers to satisfy them! GREAT JOB EAGLE, keep up the good work!

Mc
Review №41

I had some significant damage on my truck. I took it in and received a quote the next day. They worked with me throughout the process, and were patient when I changed my mind on a few things. Good work, good prices, friendly, helpful service. I will absolutely recommend this company, to anyone who needs collision work.

jo
Review №42

Eagle collision repair is by far the best collision repair center. I would like to personally thank Samir for quoting me such an unbeatable price and doing a great job with the repair. This is definitely the place to take your car because trust me, they will do a great job!

Ta
Review №43

Great customer service and they meet project deadlines exactly on time or even before. Would definitely recommend if your looking for professional to get the job done

Mo
Review №44

I rarely ever write reviews, but I truly believe Eagle Auto Collision deserves one! I have had multiple different encounters with different staff members and they are honestly always so pleasant and professional. Intially I had a hard time going to other than the dealership where I bought my car. But they are honest and their quality of work is unquestionable. I have recommended them to my family and friends, and would recommend them to anyone in search of a reputable body and paint shop!

Br
Review №45

These guys are great. I had my first fender bender and my car was taken here for repairs. I forgot the name of the receptionists but they are truly nice people. They helped me with my deductible and made sure my car was repaired properly. My car looked better than ever. I would highly recommend this place for any repairs you may need.

Am
Review №46

Great customer service. Brought my truck that I got in an accident with and was damaged pretty bad. I received several quotes from other companies but the price eagle offered was unbeatable. Great job guys

Du
Review №47

Best collision shop around. Fast work and great work. Done ahead of schedule. Definitely Will use them again and recommend them for all body shop needs

Da
Review №48

I am a tow truck driver for call of duty towing I always tell my customers about eagles collision. They do really awesome work and are the friendliest people I know, they will help you with your claim and can put you in a temporary rental. They start working on your car the next day if not the same day to get it ready for the adjuster to look at the damages. The customers I took left happy. So I suggest to your car to Eagles Collision where you and your vehicle come first not the insurance company. Oh yeah and make sure you request Call of Duty Towing for your choice of wrecker thanks.

Da
Review №49

Samer took very good care of my automobile and kept me informed on ever step along the way. The entire staff at eagle auto collision is amazing and friendly

Ah
Review №50

Eagle Collision has a very great service, they have always been a great help. The staff is very friendly and are very understanding. My experience with them was very smooth and they do an overall excellent job. I would highly recommend them as they are a very professional and have reasonable prices.

Ma
Review №51

I have to say I was very impressed with the service at Eagle Collision. I just received a rental even though it wasnt regular business hours and it was such an easy process. I was referred by a friend who received service a month ago and he was very satisfied so I look forward to having the same experience. Thanks Eagle

So
Review №52

I was recommended to this place by my friend and I definitely recommend it to others. They fixed my car and took care of everything for me. BONUS!! I had scratches in my rims and they were nice enough to remove them for me. THANKS!

Ka
Review №53

Ive taken my car to Eagle Collision several times now and they have always done a great job! The staff goes above and beyond to make sure my car is in tip top shape when its returned to me and they even send me updates more frequently than the insurance adjuster does! Thanks Eagle Collision for truly delivering an excellent customer service experience!

Ga
Review №54

I dropped off my car for body work and picked it up and my car is now in the repair shop. I dont know whats wrong with it. Also, My windshield was being replaced and somehow my radio functions arent working now. They do not return calls when you leave messages. I will never use them again or recommend them to anyone I know.

co
Review №55

Staff were super helpful! My only complaint is their closing time of 5 pm. It makes it hard to drop vehicles off for repair after work.

St
Review №56

So I went to Eagle Collision yesterday and picked up my vehicle after having body work done. The staff was amazing and the whole time I was waiting on my vehicle I was kept updated the whole way through. I was so disappointed in what my car looked like after the wreck but now I am happy all over again. Great Job guys!!! Thank You!!

Mi
Review №57

I have suggested eagles collision to several of my customers and each one has had a great experience. The staff are very friendly and the service is even better. Eagles collision is literally a one stop shop. Eagles puts the customer first and thier necessities. I recommend Eagles 100%.

Ji
Review №58

Samir and his staff are absolutely fantastic. They made me feel at home when I brought my car to them. Getting your car wrecked is a very tough process, however Samir made it very smooth and easy. Him and his team did an excellent job on my car and I couldn’t be more satisfied

Ed
Review №59

Professional and repair they did on my Nissan truck look brand spankin new. Like damage didnt happen.

Ma
Review №60

Our brand new car was in a pretty good wreck and the people at eagle collision made the car look and perform like we just drove it off the lot. All repairs were done in a timely manner and the staff and eagle collision really want to make sure you are happy with everything that’s done to your vehicle. 5 stars isn’t enough.

Re
Review №61

David and the whole team at Eagle Collision took great care of me. The attention to detail, customer service and overall process for my repair was above excellent, it was stupendous. What could have ended in disaster was made a miracle by david and his team. If you want a place that actually cares and will take care of you and your vehicle, Eagle Collision is where you need to go. Thanks guys!

Le
Review №62

Samer and his staff are nothing short of amazing...friendly, efficient, amazing customer service, and honest, what more can I say. They took care of our vehicle. If you need your car fixed, this is the place to go.

Ri
Review №63

Excellent work, Excellent staff and no hassle. I recommend this shop 100%. They were so great and nice and very professional

Zu
Review №64

One of the greatest and most professional businesses of this nature to work with, the knowledge of the staff, the courtesy as well as their expertise speaks so very highly.I truly appreciate the exceptional care you have taken of our vehicle and the amazing service and staff that you have is highly appreciated as well keep up the good work

Sa
Review №65

These guys went above and beyond on my truck. You can definitely call these guys true craftsmen of their trade!

Bi
Review №66

These guys are the best. Fast, flexible, excellent work at very reasonable prices

Hu
Review №67

Made my car basically brand new! This is the type of company that i would recommend to anyone.

Jo
Review №68

I just wanted to thank Eagle Collision for their help, professionalism and dedication. Samir and his team were very friendly and courteous. They were very helpful in answering all my questions. The work they did on my car was above and beyond my expectations. My car looks AMAZING! Thank you Eagle for an awesome job I will definitely recommend you to my family and friends.

Le
Review №69

Samir and his team did a perfect job on painting my front and rear bumpers. They give top notch customer service. Samir is honest and fair. Their ultimate goal is to have your vehicle returned to you as if you just bought it off the lot!

Ya
Review №70

Amazing collision center!!! Would definitely advice anyone to bring their cars here for the best competitive pricing.

Ma
Review №71

Eagle Collision Repair in Houston did a great job with my commercial luxury Vehicle Very satisfied. I would refer them and use them myself again! The owner great with customer service.

Gr
Review №72

The Body Shop did great work on my truck. They also did a good job of keeping in contact and letting me know updates on the status. Thanks guys.

As
Review №73

I am so happy with the service provided at Eagle Collision!!!!!The staff was so welcoming, informative and also the lobby looked so nice and clean. Samir and his team have a done great job helping my husband and I out thank you guys.

De
Review №74

I have been coming to this place for years and they always get my cars right if there is anything wrong all you have to do is let them know and they get right on it i love this place I always recomend anybody that I know to go here To take care of their collusion or paint job needs

Su
Review №75

Great place taken my car there thee times and it’s looked better when they were finished then before the accident

Cr
Review №76

Excellent service and experience!!! No complaints. Samir the owner is amazing. He was very professional and organized. He gave constant updates on my vehicle. Mercedes in the front office was phonemol with how she handled everything.She made it much easier. Overall I am more than satisfied with how everything turned out. I am a customer for life. I will never go anywhere else. I would highly recommend this service to others.Crystal C.

Ro
Review №77

Eagle Collision was very helpful and did everything expected from me. I would definitely be referring a couple of my friends here.Thank you so much guys!

Ve
Review №78

I love the staff. They are always helpful and explain all the details. I’ve taken all my vehicles to Eagles Collision for the past 10 years and I always get the best quality. Definitely 2 thumbs up!! Samir is awesome too!!

Re
Review №79

...YOU ARE NOT JUST STORING YOUR CAR YOU ARE AGREEING TO PAY 500 UP FRONT AND 275 FOR THEM TO DO THAT FOR YOU! If you have ever been in a wreck before you know that all companies wait to hear from the customer and the insurance company before they start to break down a car for an estimate. Do not trust these people and if your tow truck driver is Kenny he is scamming you too! If you are in a wreck just have the car towed to your house and let your insurance handle it from there. These people will charge you outrageous fees in the small print. Use any tactic to get you to sign a paper. 500.00 dollar tear down fee AND THEY DO THAT IMMEDIATELY. They say if you continue to use them they will not charge that. Why would you use a company that already tried to strong arm you to stay instead of doing quality of work to convince you. They charge extra days that you were not there also. The rental car was a joke, hail damage and they charged extra days on that also. TOTAL SCAM ARTISTS ALL THE BODY SHOPS AROUND KNOW THEIR REPUTATION. IT IS SHAME THAT THEY CANT BE BLACKLISTED BY THE INSURANCE COMPANIES.

V
Review №80

This is the best auto repair I’ve ever been to! Samir and his staff are amazing and they make you feel like family! They are honest and do great work!

Al
Review №81

Best of the best auto collision centers, would definitely suggest bringing your car here!

De
Review №82

Excellent work, great turnaround time and very professional staff. Make this your next choice for any fender benders in the future

Da
Review №83

Good service, Great, professional staff.

Ch
Review №84

At first the experience with these guys was not so great. I then talked to the manager and my entire view changed. They completely met all of my expectations and repaired my truck like new.

Ka
Review №85

This is the first time I have had to have body work on my Subaru Forester. After reading reviews on the internet I was not sure about using Eagle Collision, located on Hwy 3 in Houston. I was surprised as I drove past the facility how large and clean the it was. I decided to have Eagle Collision do the repairs and am so glad I did. Mercedes and James, my repair team, handled everything from the rental car to keeping me updated on their progress and making sure the repair was done in a reasonable time frame

Ar
Review №86

Eagle collision is so great as far as production and customer service.I took my vehicle there recently and was very satisfied with the staff I would definitely recommended this business to my family and friends!

Ma
Review №87

My vehicle was returned to me and it didnt even look like it was damaged . This shop is by far the best shop I have been to. Inside is comfortable the workers there are very nice I met the owner Samir and the manager David they made me feel better about leaving my vehicle in there hands. amazing shop I recommend it 100%

Ke
Review №88

This past weekend I was headed to San Antonio. When on Friday morning after doing some last minute shopping I was heading home and there were a couple of dogs that decided to get onto the road. To avoid hitting the car next to me and the dogs I swerved onto the curb damaging my back rim and tire. Since my car is small my back fender bumper also received some damage. I called my insurance I was told I would have to wait until Monday to see if they could approve any work to be done on my car.   Luckily I was able to google near by auto repairs shops and Eagle Collisions was the closest. I called and I was able to speak with the owner Samir. He was very understanding of my situation. I explained that my insurance wouldnt do anything until Monday. He said if you pay cash I can give you a discount and have your car ready early tomorrow morning. He also gave me the option of a car rental if I wanted to wait for my insurance. I decided to pay cash he had a driver take me and my groceries home and pick me up the next day to get my car. They did a very well job even washed my car couldnt even tell I had damaged anything. Id recommend Eagle Collisions to anyone. Especially of you dont want to miss your own vacation.

Yo
Review №89

I was referred to this place from windhaven insurance. This was my first time and when I walked in and asked for the owner “Samir” he assured to me that everything would be fixed according to the insurance estimates. Samir finished the job before the estimated completion date. He did a fantastic job & quality work, compared to other collision repairs that I have been to. I would eagerly recommend anyone to bring your car here if you want your car to be treated with care.

Zu
Review №90

The staff at Eagle Collision are very friendly and helpful. They always make sure that I get the best prices and are very fast working. They get always the job done!

cr
Review №91

My car was taken by a tow truck to eagle collision. My car was there for 7-10 days untouched because I didnt sign a authorization form. Understandable. No call to inform me of this form. Took 40 days for my car to be done. No updates, I called almost everyday in hope to get an answer. Constant reschedules of completion date for my car. My adjustor Guillermo aka Memo was worthless. Wouldnt recommend him to anyone! David Hicks (manager) went out of his way to ensure my satisfaction as a client. Speaking with him got all my issues resolved. If youre going to go to Eagle Collision I highly recommend you speak to David.

Om
Review №92

Eagle collision is a 5 star body shop. Caring, attention to detail, and fair prices. Highly recommend.

St
Review №93

Best of the Best, this place takes care of all my collision repairs. Anytime anything happens I know exactly where to take my car.

Be
Review №94

Got my truck aligned here the other day, very fast and affordable!

Ri
Review №95

Horrible work done to my car. I would never take another car to them again and I will never recommend this place to anyone, as well as I am telling people if your car is towed to them it would be much better to pay to have it towed elsewhere

So
Review №96

Great service! Very nice and made me feel comfortable even when I have questions. I would recommend them.

Ye
Review №97

Took my 2016 jeep wrangler in for a few repairs and was pleasently surprised with this place. The mechanics know their stuff and the staff was amazing. I will definately be going back next time I need something done!

To
Review №98

This place is the worst. I took my sons 2013 Chevrolet Cruz to have it repaired after someone hit it. Eagle Collision did not repair several things. 1 they were supposed to do an alignment. They didnt do it. 2 the axle was bent. They didnt replace it. When I go to pick-up the car theres a scratch on the opposite side from the accident. They tell me theres no way that could have happened there. My son has pictures off the car on the tow truck clearly showing no scratches. They say since I drove the car home they will not repair the damage caused while in their shop.If you like your car do not take it to Eagle Collision. They charge for things not done and damage your vehicle and dont claim responsibility. I had an estimate done to fix what they damaged this is going to cost me $900 to fix the damage Eagle Collision.

Ka
Review №99

Great service, very friendly staff. Strongly recommend. Affordable quality services. I rarely do this, but I was very impressed with the employees, service, and pricing.

El
Review №100

I had a very excellent experience with eagle collision the service was fast and the prices where decent Mrs. Mercedes was very helpful also Mr.Oscar I would definitely recommend people to go there very polite people . ... I loved that place.

Information
16 Photos
100 Comments
4.3 Rating
  • Address:7970 Galveston Rd, Houston, TX 77034, United States
  • Site:http://eaglecollision.us/
  • Phone:+1 713-910-8280
Categories
  • Auto body shop
  • Auto glass shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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