The BEST collision shop I’ve worked with by far. Elizabeth was patient with me throughout the long process, updated me regularly, and was the kindest soul to work with as my car was in the shop for 2 months. Terry provided the best care for my car with amazing work!!!
Great service! My car looks like new again and the staff were very attentive and made sure we were informed the entire process. They are certified to work on Nissan and I will recommend Expro to anyone for collision repair!
I love coming to Expro Auto Collision whenever I have repairs that need to be made to my car. My aunt recommended this place after her car accident a while back and I’ve been coming ever since. The staff is super helpful and friendly and overall excellent customer service. 10/10 would recommend!
Think twice before trusting this place. I have been calling for the past weeks trying to get an update on my vehicle and unfortunately I have not received not one single call back about my vehicle which was supposed to be finished by now. So after two months of waiting I cant even get them to give me an update on what is being done to my vehicle even after they have been paid in full my the other persons insurance company. Im very disappointed that I left my vehicle with these folks. I thought they were good but apparently not.
As far as I can tell they did a great job. My car went from undrivable to fully functional in about 2 weeks. My only complaint is that they said they would call me on three different occasions yet I got no calls. I just recommend calling in periodically.
Took a little over a month for the repairs but the truck was very clean and in great condition once completed.
We were very satisfied with everything. Thank you so much for the extra effort! We owe our friend Brandon who works there a huge favor for connecting us. I can’t believe how clean y’all got the inside of my car!
This shop is full of liars and THIEVES. Very unprofessional and non responsive. My car was towed there after an accident by a wrecker driver who works for them. 12 DAYS LATER, THEY STILL HAD MY CAR AND REFUSED TO RELEASE IT! My insurance company just needed to know the charges of keeping my vehicle there- they NEVER ANSWERED THE PHONE FOR MY INSURANCE COMPANY or me. Ive got pages of screenshots where Progressive had tried to get the basic info needed to no avail. After almost 2 weeks of them jacking around and me going out there twice, I had to get the media involved. They racked up a ton of storage fees and finally released it when channel 2 got involved. It was an absolute nightmare. BEWARE!! They clean these reviews up regularly.
Took my car to them after an accident. Everyone was very helpful and the process Was fairly easy got my rental and even though the repairs took a little bit longer they kept me up-to-date on what they were doing and when they were going to be completed. If it was to happen again I hope not but I will definitely bring my truck back
Expro Collision got my car out of the shop at the time they said they would! Every time I called to check for an update they answered fast and politely! My car looks just as it did before. Great service!
I used this auto shop to get my car fixed after it was vandalized and the service was awesome! The receptionists kept me updated in the status and I was very pleased with the work done. I would definitely recommend Expro Auto and will use them in the future!
If you get in a car wreck on I-10W do not allow any tow truck to touch your car unless they confirm that you will not be brought to this place! These guys are con artists who are willing to say and do anything to squeeze money out of you during one of the worst experience of your life. Scammers! Your best interest is not their concern and theyll lie if necessary.
Everyone was very helpful and understanding. My car was hit by an uninsured driver on the way home from the dealership.The took care of me and the front desk person was exceptionally helpful, unfortunately dont remember her name.
Everyone is so nice every time I need something they jump on it. Im always in and out, they always call me to give me updates on my vehicle Im so happy that I decided to stay with Expro best decision ever and yes I would definitely recommend
This company and its employees are very professional. Michael is the individual that took care of my truck and let me say his eye for detail and customer service would be the main reason I would refer. Thank you and your OUTSTANDING TEAM for getting back in my vehicle. Jeanne Rosales
Great experience with Expro! Always providing great quality customer service and repairs! I highly recommend!
Everyone at Expro was great! Customer service was awesome and my vehicle looks BRAND NEW!!! I highly recommend EXPRO for any of your auto collision needs...you will NOT be disappointed!
Great service and friendly staff! They kept us updated throughout the entire process. Our vehicles look great!
Excellent service!!!I wasn’t aware of vehicle submission procedure at all but the people at the reception are very nice and explained me everything beforehand. Dasha and Michel kept updating me all the time regarding my vehicle status and are excellent at their job. If you are looking for a professional collision shop, this is the one for you.
My overall experience was great and they made my car look brand new. highly recommend coming to this place!
Expro auto was a great help in getting my car back to me quickly. Staff was very helpful and friendly in the whole process. Will come again if i ever need anything else done.
We will be receiving our Acura RDX today finally after a two months long wait. These guys provided us with a temporary car while our car was undergoing repairs at the shop. Kudos to the entire team . My husband and I are truly grateful for the repairs and services offered.
They did an amazing job, everyone was so attentive and very friendly. The after work looks as if the car was brand new.Thank you I will definitely come back here and recommend to everyone I know.
I highly recommend this establishment. All the staff are welcoming and responsive for all my concerns regarding my services. Amber did a great job in communicating and delivering factual information quickly. I will continue to make business with them all!
This auto body shop has an excellent friendly staff and provides great customer service as well as great vehicle quality. Definitely recommend!
After my 2011 charger was in a wreck and had front end damage, Expro fixed my car promptly and offered me a very reliable rental car in the meantime repairs where being made. They did an outstanding job and made my car look brand new again. Expro always exceeds my expectations. I’ve been going here for years now, and I highly recommend anyone to take there vehicle here to their shop for work to be done. 10/10
I had an awesome experience. The staff was very informative and I always knew what was going on with my car.
If I could give 100 stars I would ! The front desk ladies are helpful and super sweet. I ONLY fix my car HERE at EXPRO. I have been here unfortunately multiple times (my luck is bad). BUT Every time I am more then satisfied with the work! I not only have had body work done here but Ive also had mechanical and each experience Ive had during the whole process has been awesome ! They work with enterprise right next door, and got me my rental the same day of. I sure am grateful. If youre looking for a body shop, This is the one!😊
My car was towed and repaired here after an accident. The staff were very helpful throughout the process and kept me informed while the vehicle was repaired. The vehicle looks new again. Thanks again to Amir and Rick!
This was the best experience that I have had in a long time. From start to finish, start with the excellent and professional courtesy with my agent Michael Moore to the ending process with Mrs. Amber and Mrs. Elizabeth. So if you are looking for a place to get your vehicle taken care of bring it to Expro Auto Collision Repair.
I got a good service from Expro Auto Collision, Elizabeth made me very comfortable working with them with her outstanding customer service and very unique personality. Thank you Elizabeth.
Awesome customer service! They fought with my insurance to get my car from being almost a totaled to being fully recovered. Terry, Elizabeth & Crystal worked on getting my car fully serviced and back on the rode - plus dealt with my frustrations ! They care and care about your car !!
Expro did an amazing job on my car with severe hail damage. All that worked there are very knowledgeable. They walked me through the whole process and kept me updated on their progress. They even washed the car. Inside and out! We will definitely use Expro again and recommend to friends.
Terry the service pro was very professional and let me know what to expect from my experience. Although the parts were on back order and took longer than expected, I’m happy that it’s all done right!
Dealing with auto repairs can be stressful, but the staff at Expro helped make my experience as seamless and straightforward as possible. They were very courteous, professional, and above all, willing to work with me and my unique circumstances. I would highly recommend this business to anyone looking for top-notch customer service for their auto repair needs. Mr. Abdul Sal and his team are second to none.
Great professional service and on time. Also fast and great costumers service and easy access and updates on the car.
I had my car repaired here after some pretty bad damage during a hail storm and they were able to do amazing repairs! From a video call I received the job was done great and in only a few days as well so my car wasnt out of service for long. Once I saw it on person the I confirmed the job was amazing.They are also a part of the Allstate Good Hands Network, so I would highly recommend to someone looking to get paintless hail damage repairs.
Great staff, everyone was super friendly all the time! It did take longer than expected due to COVID but my car looks good as new!!
I had an awesome experience. Perfect body shop to go to.
Awesome place to get your car fixed they work professionally and they do a great customer service and Awesome job to your car repairs. I highly recommend Expo For your future needs
They are very professional and nice. Prompt and I didn’t have any issues with them. They always tried to satisfy me during this process. Didn’t have any hassles or issues with correspondence between them and my insurance or the rental company.
Expro did a great job on my dads vehicle. The truck looks brand new. Definitely would recommend
Very professional... Timing was exact. Michael answered all my questions no matter how many I asked and was very thorough in explaining details.
The timing took a little long because items were on back order but overall my car looked so nice!
At a time of difficult…Expro Body Shop and Towing provided excellent customer service in a timely manner with a repair job that left my car without any indication of having been in an accident. Great staff and service.
Amazing business. Kept me always informed on my auto body repair. They were so super concerned about my car. Took extra care in the repairs. Staffs amazingly sweet and friendly. I will come again if ever needed . Highly recommend! A++++
Very professional service .The car looks like new!
Great customer service. My truck looks brand new. Affordable and never had any problems with the services they provided.
The service was amazing. The staff was super friendly, professional and efficient. I definitely recommend this place!
I had an excellent experience with Expro Auto Collision and Repair when my car had a hail damage. Amir was very communicative in letting me know what issues my car had and even went a mile ahead by taking care of issues that my insurance ignored. Front office service was awesome too. I surely recommend their service to anyone I know. Thanks Expro team.
Expro Auto was very helpful and professional during my time doing business with them. I hit the front left side of my vehicle damaging the bumper, fender, axel, and more. After they repaired my vehicle my car now looks spotless! I am very happy with their work and will be recommending friend and family to them.
Great customer service and the staff here are very helpful. My car is looking better than ever. Thank you so much Expro !!! I recommend coming here for any kind of repair.
I am very satisfied with my vehicle and the turn around time is awesome. It was returned to me brand new again and shiny pretty and clean.
Kept me always informed on my auto body repair. They took good care of my car. I will come again if ever needed . Highly recommend!
It took a little longer than I wanted BUT... When I got in my accident, the tow truck driver got me there, Quickly and when I found out it was a GEICO shop I was glad as thats who I have insurance with.I was really concerned my car would not drive the same after they fixed it, but their rep assured me If we are not certain if wont drive the same, we wont fix it.What impressed me most was they had put it back together and found another problem. At first I was upset, but then again how could I be? They didnt rush and they took the time to make sure it was right! The car Drives better than ever BTW.People have told me horror stories about collision repair but their attention to detail and their friendly staff (especially the Ukranian Lady at the desk) turned my experience into a positive one. If I ever need collision repair again they will be my only stop!
I used the bodyshop. The service was detailed and thorough. The staff was courteous. I am very satisfied.
Experience from beginning to end was great had problems with insurance and Expro were great in helping me resolve the the issues that I encountered they were very very patient with me and I am pleased the the quality of work the performed on my vehicle now and in the past they have provided great service each time.
Everyone here was awesome!! Elizabeth was fast and very professional! She got us situated with our rental and took care of us during the entire process! Amber was very professional as well!
Amber the manager is so helpful and makes sure that things get done in a timely manner. I just love how she took control and made sure I didn’t have to deal with the stress of going back and forth with the insurance company. My car looks great and I will definitely be coming back to Expro Auto Collision for any future needs.
Amazing work really happy with the service thank you expro auto
Service was good, Terry was giving me updates and repairs are done property .Will definitely recommend
Dasha has beautiful eyes!!! Great service!!
They are awesome my second time here abd they do an excellent job and take care of their customer.
Great customer service, great communication. They have been in business for many years and it has been excellent service everytime . Thank you Terry for all your help!
Professional work. Very nice and friendly service. Get repair done on time.
They did a great job. Jeffrie was a huge help when parts were hard to get. Terry did a fantastic job of communicating as well. I’d recommend them to anyone needing work done.
Expo Auto Collision did the repairs on my car after my accident. The time frame was exactly what they told me it would be. My advisor kept me in the loop on my car repairs. I will definitely use Expo again if needed.
I got hit on my driver front and rear door, as well as in my quater panel and rear wheel.Im picky with paint not matching so I took my time to find the perfect shop. Thank God I found Expro Auto, they did a great job!!Terry is the man to talk to. My doors close good and smooth like nothing happened! I definitely recommend Expro Auto Collision to everyone.
I loved this place! I picked up my moms car for her after she totaled the front and right side. Her car looks completely new! Better than it did when she got it from the dealership I highly recommend this business to anyone in concern of their vehicle!
Customer servicewas great and my car was in great shape afterwards!
Terry is very helpful and answered all of my questions promptly. I will use them again.
Was very professional and lots of help. Had my car looking spectacular! Definitely recommend!
My experience with expro was great. When I picked my car up, it looked brand new!
I’m satisfied with the service. They answered all my questions specially with Dasha she help me a lot thanks for everything.
Expro Auto Collision did such a great job on my car, it looks like new!! I’m so happy with the work and the service while getting my car looking like new again!
Excellent customer service! Def recommend this place for all your repair needs. They even provided me a free rental vehicle while my car is in the shop.
Positive: ProfessionalismPERFECT CAR LOOKED GOOD BRAND NEW ANY ISSUES WITH YOUR COME HERE THEY WILL GET THE JOB DONE AND WILL DO AMAZING
Took Honda Accord here for body work on a bumper and back taillight. Worked w h Terry and he was very professional, responded to my texts/calls promptly to provide updates. This place is verified by Honda cars of Katy, the end result was amazing, couldn’t even tell it was involved in an accident - highly recommend
I had Amir who help me when I got into a car accident and everything looks brand new. They even cleaned the inside of my car! They were really good about keeping me informed throughout the entire service.
Great service. I was assisted by Terry from the beginning of the collision process all the way through mechanical. I highly recommend them.
Amir and all the staff at Expro were extremely helpful and responded to my questions when I had one. They did an amazing job and very professional. Totally recommend!
Jason was in charge of my repairs. He was VERY knowledgeable and super friendly! Every time he called me (which was often), he was informative and helped answer my questions in a way I could understand (and he’s funny!). My car accident was one of the biggest headaches I’ve ever had to deal with, but it was such a relief to know my car was being so well taken care of. 11/10 would recommend!
Súper satisfied with the autoexpro service.the staff was always in contact with me to inform me of the details of the procedures.My car was like new.excellent customer serviceI give them 5 ⭐️⭐️⭐️⭐️⭐️
Amir took really good care of my car. I am really happy with the service, highly recommending this place. I am sure you will be in good hands.
I had an accident in the past month and my car was towed here. Jason and Abdul were great at communicating and keeping me posted the whole time my car was there. The process was smooth and I am very happy with the service. Totally recommended!!!
Expro auto collision is the place that I brought car for a repair after car accident. Terry, who is the GM and his staffs are professional, nice, courteous. They did a greater job to fix my car. I’m very happy and I’m glad I brought my car to Expro.
I was in a wreck and Expro did a great job fixing my car and working with my Insurance. I would recommend this company to anyone who has been in a wreck.
The service was phenomenal and I’m totally satisfied with my experience at Expro !
Very pleased with my repairs, very professional and kept receiving updates on my car. Only downside was that it took longer than expected which I don’t mind if it will leave my car looking brand new.
Amir and Yefri were both awesome! Super friendly guys. Definitely recommend. I’ll be telling my friends about them for sure.
Awesome job on fixing the body on my vehicle.. thanks so much.
On December 3rd I was driving down Memorial when a guy in a Dodge Avenger cut in front of me. I called HPD to file a report and both HPD and Expro drivers were on the scene in less than 10 minutes. I was worried and upset because I had only had this vehicle for about a month and wanted it to look good as new. My service adviser Amir was very knowledgeable and kept me updated on the repair process and made sure that Allstate paid for the OEM parts on my vehicle. I am happy to say that my vehicle appears as if the accident never happened and runs great as well. Thanks again Expro!!
Was in a wreck and took my car here for repairs. Amir kept me updated and did a thorough job on my car!
Expro repaired my crashed Eco Sport & they did a wonderful job and didnt take a long time to repair it. I highly recommend them for any body damages to be repaired on your car.
Muy experience was great, very good service, my car looks great after a $11,000 repair.Very happy