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Burden Auto Care
10754 Farm to Market 1960 Rd W, Houston, TX 77070, United States
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Burden Auto Care
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Je
Review №1

Ive taken my 2008 Civic to Burden over the past few years, & theyve always been amazing. Theyre different from any repair shop Ive ever been to. There are so many places that try to scam you into getting something you dont need & that dont put good quality work into your car. I never have to worry about that with Burden. Theyre honest, fairly priced, & SOOO NICE. Tim & Brian have always taken good care of me. Also, the waiting area is always clean & even smells great! Needless to say, I highly recommend them.

Li
Review №2

Had to get a windshield replaced. They did an excellent job! I love my new windshield! Thank Tim and his crew!

Do
Review №3

I was referred to Burden by my son. I was very impressed with their honesty and how they got my car ready when they said they would! Very friendly people! I highly recommend them to anyone! Keep doing what you’re doing!

Ma
Review №4

Super professional and quick. Loved they were honest with me about the value of my repairs.

Ke
Review №5

Brought in my 2001 Honda Accord this morning without an appointment. I had two issues that were fixed without any labor charge. They were minor fixes but they did an excellent job and did not charge me any labor. I had them check my brakes and turned out I needed new Pads on the rear wheels. Did the brakes for me and the grand total was very reasonable price. This is where to go for your Honda car repairs. They do an excellent job and quickly. Highly recommend this auto care business for any and all Honda owners. Remember Honda models are their speciality.

Ni
Review №6

I’ve used Burden’s for year to repair my 07 Odyssey, they’re always quick and fair priced.

Ca
Review №7

It’s very hard to go to a new mechanic for the first time with out knowing any of the history of the shop. I’m a very hard judge and I was very impressed by the professionalism, quality and over all honesty. They even did a quick point check because I just purchased the vehicle recently. I’d definitely would go back and I’d recommend them to good friends. I went in at 10 am dropped it off and I was finished at 3 with NO appointment. Do yourself a favor and definitely give these gentleman a visit. I have a 2009 Toyota Avalon.

Pa
Review №8

Had access to the parts when needed and were able to diagnose and do the work in the time needed leading into a holiday weekend. Better than the stealership by far. Would trust them to care for the Honda again.

Da
Review №9

I have been taking my prelude here for over a year now and i have had nothing but good experiences. by far my favorite honda shop. excellent prices and customer service. extremely friendly staff too

Br
Review №10

They are our go-to shop for all of our Honda cars. Thorough, detailed, and the highest integrity weve ever seen in a business.I cant recommend then enough for your Honda servicing needs. But they are Honda only.

Ch
Review №11

Really good service and they know their business.

Ho
Review №12

This is the BEST place to have your car service or repaired!!! Burden never fail to give me an exceptional experience. They have the BEST prices in town for car services and maintenance. The staffs and mechanics are extremely friendly and knowledgeable. The most HONEST auto shop. Burden goes above and beyond to make our cars repairs painless. They are highly skilled in the field of car repairs. Thank you David and all the staffs at Burden for your magnificent service.

Vi
Review №13

I did major service today for my odyssey and as usual outstanding service. I have known them for 10+ years and had gone from sugar land to do this big 100k service. No one else than Brian i can trust. Keep it and keep growing...thank u for taking...

Ch
Review №14

The best service and prices in town. I should said SUPERB service. Very friendly staff. There to help you and to save you money!! No other place like Burden!! They are also very honest you will feel super comfortable

ma
Review №15

Mr. Bryan Burden really care about the customers. Thank you!

V
Review №16

Been a client with the original owners and recommended them to anyone.

Ra
Review №17

I have been a customer since 1999 and have owned many different Honda and Acura models. Brian is one of the main reasons I will always own a Honda brand product. Burden Auto Care has it all highly experienced staff, great prices and honesty. You would be hard press to find a better repair shop in the Houston area and the would include all Honda and Acura dealers. 👍🏾

Ve
Review №18

I love love love these guys! They have THEE best customer service I’ve ever encountered. They offer the best prices in town! They’ve never tried to rip me off. They’ve never tried to oversell me anything. As a woman, that says a lot about their character. I recommend the crew at Burden Auto Care! They really do care. Bryan, David, Andrew and the whole gang - thanks guys! You’re an All Star Team!

Ja
Review №19

First time here with my Toyota Camry and was pleasantly surprised with the work and service. Friendly service with outstanding time estimate. I will definitely visit once again here, i having upcoming Oil change, AC filter changer and Brake pads change. I would definitely recommend to anyone. Very friendly. You will be fully satisfied

cp
Review №20

Tim and the other service men were awesome

Jo
Review №21

Took care of my Ridgeline, will return!

Be
Review №22

I was referred to this shop from a gym friend. I called in to ask a few questions about the recommended services that the dealer shared with me. Burden was honest about what I really needed to take care of and educated me about those services. Truly appreciative of their approach!

nu
Review №23

This is the place to go for any and all Honda issues. Amazing place! I will go no where else, EVER!! Either I fix or they do😉

Jo
Review №24

We use Burden Auto Care exclusively for our Acura TL. The technicians are well trained. They go the extra mile when there is a problem. We worked together to eliminate a rattle that required their technician Max to ride around with us for 10 minutes. They are affordable. While there may be cheaper places, there is no place we have found that provides the overall value. They are easy to work with.

q
Review №25

I tried several shops/dealerships in the Houston area and always came out with a string of other issues. Burden is a god send. They treat you and your vehicle with respect and don’t charge an arm and a leg. If you own a Honda this is frankly the only place in Houston I recommend.

Ch
Review №26

Bryan is an awsome dude. Very honest.

Ch
Review №27

Truly a customer service centered business. My family has been going for over 15 years, and we are treated like family. As long as I am alive and Burden is open, I will always be a patron.

ch
Review №28

I started coming here 20 years ago when I was a Honda owner. Bryan has always offered honest recommendations & repair options. I’m so glad that they now service Toyota!

Je
Review №29

Ive own only 2 cars in my lifetime so far, both Honda. We were recommended this shop by a co-worker and I have only gone here since. Ive never had any issues with work done or cost. It has always been quality work and a few times they gave me workarounds to certain issues when dealing with an older vehicle, which I appreciated. As I got older and started to learn more about vehicle maintenance myself, I stuck with them as my shop. Fortunately I hadnt needed work for some time so it had been a couple years since Ive been to them but one of the owners, Bryan, still remembered me and my car when it came time for maintenance. Theyre the reason I continue to bring my car there and also why I dont want to buy anything other than Honda. Keep up the good work!

Sa
Review №30

Ive been going to this shop for over 15 years because of their honest customer service! Both previous and new owners are knowledgeable, understanding, caring, and have outstanding affordable services. They really do treat you like family here. I’ve referred them to my family as well as friends. I even have friends coming from across town to have their vehicles serviced by them because they are honest people. The technicians are able to quickly diagnose the problem, and make necessary repairs if needed also by using genuine Honda/Acura parts. They do quality work, and I will drive across town to have my vehicle serviced by them only because I trust them. I am very selective to where I take my car, and that’s Burden Auto Care!

Yo
Review №31

Very honest and upfront. Dont try and sell you on products you dont need, but rather provide honest recommendations.

ki
Review №32

Ive been taking my car here for years, even after moving about 40 minutes away. Everyone is always so personable and really treats you like family. Most of all, I trust their work and their recommendations and have never felt pressured or like they were upselling unnecessary services. Prices are very fair and the wait is reasonable.

Te
Review №33

Ive been coming to Burden since they first opened and they had taken care of several of my vehicles. A few years ago I moved out to far Cypress and had a few other shops maintain my cars since they are closer, and I lost touch with Burden. Recently, I had a brake problem with my Accord and went back to Burden for them to fix this, and I am so glad I did. Honesty, integrity, top notch technical service and a fair price. I had almost forgotten what that was like in a sea of mediocre, high-pressure and overpriced shops. I have no hesitation in recommending Burden to anyone. Thanks David - you guys are truly the best.

Ki
Review №34

First time here and was pleasantly surprised. Friendly service with outstanding time estimate. I was on my way to Honda when I saw their sign. I quickly Googled it and asked how much it would cost for what I needed. Needless to say it was cheaper than the dealership. I made a same day appt. and asked how long it will take.I was greeted upon entering and inquired about an additional service. Quoted a price less than half of Honda dealership so went ahead and had it done too. Transmission and brake fluid exchange at same time and was out the door in 40 minutes. Yeehaw!! Plus, both services combined were same price as Honda for just a brake flush. Plus I was out of there in about a quarter of the time it wouldve taken at Honda Express Service. 😊09/2021: Ive returned to this service center several times for routine maintenance & repairs and the service is always impeccable. You wont have to worry about inconsistent service or shady mechanics when you come here. You are treated with respect and not taken advantage of like at some places.If you are a woman you can feel comfortable coming here as they dont try to take advantage of you.

Ro
Review №35

You couldnt ask for a better place to take your Honda. Great prices, honest work, and outstanding people. Lisa and Bryan are always nice and friendly. I would recommend this place to anyone with a Honda.

Ya
Review №36

You get immediate help at Burden Auto Care. They are quick and instantly provides help. The owner is an honest person who gives you the right and the best feedback for your cars. I will highly recommend this place to others to fix their cars.

Ro
Review №37

Absolutely love this place. I drive all the way down from the Woodlands to come here. I had a lot of work that needed to be done on my Ridgeline and their price was about $500 less than the other quotes I got. I recommend them to everyone!

Ha
Review №38

Fast service, reasonable prices, friendly employees. Only service Hondas & Acuras so they know what they are doing. They use genuine Honda parts & have a 3 year/36K mile warranty. Also comfortable couches in the waiting area.

Ch
Review №39

People here are always friendly. All professional and very fast. Simply amazing place!! Definitely recommend here.

Tr
Review №40

My family has driven Honda for over a decade and we have been trusting them to Burden Honda for almost as long. It is rare to find an honest mechanic who will tell you exactly what the issue is, what needs to be fixed immediately, and what can wait. It is exceedingly rare to find one that is also a subject matter expert on your specific brand.There are so many examples of times that they have saved me money and spotted problems before they became something that would have led to more expensive issues.Great cars deserve a great mechanic and that is what you will find at Burden Honda.

su
Review №41

Great service andextremely knowledgable mechanics. Never take my Honda any where else. Love these guys!!

Vi
Review №42

First time getting my used mdx serviced since I bought it. They get down to business and keep it simple and do a great job. And are very helpful! Drove 40 minutes across town to get my vehicle serviced and was not disappointed! 5/5!

Jo
Review №43

I took my 2001 Honda CR V to Burden Honda for years. Great service and reasonable price. Bought another new Honda and when it goes out of warranty I’ll be taking it to Burden Honda.

BI
Review №44

Great service from great people! I always tell my Honda people to come here if they have problems! Informative and very helpful !!

Ch
Review №45

I was looking for a quality specialist in Acura/Honda and Burden really came through. The owners are caring, intelligent, and charge reasonable prices for exceptional work. After the major service and A/C repair they did to my vehicle, I will be coming back again when the need arises.

St
Review №46

I’ve used Burden Auto Care for years, and my parents before that! All of the team does a great job, from the front desk to the back of shop and owners. I’m so glad I have a Honda so I always know where to take it!

Ph
Review №47

They were helpful, resourceful and effective! I came in with a whooing noise that I have had for the longest! I finally could not take the noise anymore. I passed by this place daily from my work commute, but thought...who would name their business Burden, maybe I should not go there??But I am so glad I did! The Burden was lifted from me with the repair of my car in the same day and the prices were fair! Thanks so much! I have already referred a friend! I WILL BE BACK (but hopefully not too soon!)

Tr
Review №48

I came in for the 100k mile service which is a timing-belt and water pump because the cost was significantly lower than most shops and I wanted a dealer alternative that I could trust. The work was done and the shop agreed my car looked great and didnt need anything else, a welcome change to car maintenance.When I mentioned the transmission shifted a little rough they went ahead with a software update rather than a more expensive procedures, chasing symptoms, or even replacing the transmission which saved me a lot of head-ache and money. The owner also pointed me to service bulletin the dealer should address under warranty,again saving me a lot of money.I will keep buying Hondas and keep using Burden Auto Care as an alternative to using the dealer, while keeping full warranty on the car with documented service and saving money.

Mi
Review №49

I have been going to burden Honda care for the past 15 years. They are very good at fixing Hondas and Acuras. They took care of my Acura MDX, TLX and Honda Odyssey. I also got my wife’s Lexus GS 350 service here too ! The cost is about half of that at the dealership. The mechanics are nice and friendly.

Br
Review №50

I have been taking my Hondas to Brian and Lisa for years, maybe 15 years. I love being able to trust my mechanic and being well taken care of.Thanks for your wonderful service Brian.

Za
Review №51

After 1 month with sluggish performance after timing belt my search ended at Burden Auto care. They quickly identified the root cause and repaired it. Now this is my only stop for all of my Odyssey repair.

Ma
Review №52

Great Place. Very Good Customer Service. To the Point and well taken care of.Reliable, Trustworthy and Great Service to sum it up.

Po
Review №53

I won’t take the Minx anywhere else. On my second Civic, 2006 with 162,000 miles thanks to my “pit crew” at Burden. Y’all are the best.

Sm
Review №54

This is the BEST HONDA SERVICE Center that I had ever seen. Everyone here is so friendly & shows 100% honesty in their work. They are really hard working guys. They are really professional. Hats Off for their work & service. Definitely all Hondas & Acuras car owner should go here and maintain your car perfect. Good Prices.

Co
Review №55

These guys are the best! Very professional and knowledgeable, competively priced, and honest. Highly recommended!

R
Review №56

By and far the best place to get your Honda or Acura serviced. We’ve been taking our Hondas and Acuras in for service for over 12 years. Even when we bought our new Odyssey, we decided to service it here instead of the dealership. Courteous, honest, and fair would be a few words to describe their service. Bryan and Wendy are the best and we feel as if you’re part of the family. We blindly trust their worksmanship and pricing. Thank you!

Bo
Review №57

Our family has had 2 cars repaired here on separate occasions. On one visit we came in thinking it was a more expensive part that had gone bad, they checked and it turned out to be something less costly. The other time our own attempt at self repair had gone badly. Both of thier repairs have worked beautifully. Thier work and ethics are impeccable. Thank you Burden for all your great help

Ju
Review №58

Man I believe this place is out to get your money! I came here when my Honda wouldnt start up and they said I needed a new battery and an new alternator which added up to about 600 dollars!! Luckily, my brother told me to look somewhere else and I did and found out I only needed a new batter which was 120 dollars! That was it! The owner is a mean dude too and seems to not care that he is ripping people off! I would recommend not to go here and find a better quote or service somewhere else!

Jo
Review №59

Fast diagnosis, very good service and super fair price.

on
Review №60

Went there last December 2016 to replace my transmission shaft seals. Had a 2002 civic ex. I dropped it off the around 530ish and like around 11 am next day they called me and told me it was ready. I then drove to Mississippi a few days later and everything has been good since. My only minor complaint was I had Honda MTF in my trunk I asked them to use and they didnt. Not a big deal though. Will def be going back.

Pe
Review №61

THE place to go for Honda and Acura owners to escape dealer high prices. They know their stuff and are extremely efficient. Waiting room is very comfortable and has Wi-Fi. Highly recommended!

Ke
Review №62

Great service. A honest mechanic which can be hard to find these days.

As
Review №63

Always great customer service! No disappointments here.

Da
Review №64

These guys are fair and fast.

Ri
Review №65

I have used Burden Honda for all of my Honda cars for 10 years. Bryan Burden gives excellent, honest work always.

Jo
Review №66

Great service. I have used them for 10 years. If you have a Honda this is the place to go.

pa
Review №67

I would recommend this place to anyone who needs auto repair

Su
Review №68

I take both my vehicles there for oil change. Great service and reasonably priced.

Te
Review №69

I have taken my vehicles to Burden Honda for over 18 year now. They are honest and reliable.

Ba
Review №70

Honest service by great peope!

La
Review №71

Quality service, honest mechanic. I couldnt recommend this place enough.

Ma
Review №72

Always come here for our Acura repair needs. Good service and the best price.

Te
Review №73

When I had Hondas they were the only folks I took them to; our kids wrecked our Hondas and I am now into Toyotas and would love to take them to Bryan and Lisa - makes me want to buy another Honda!Friendly people, good prices, honest work - you cant ask for better than that.

Ra
Review №74

Great people, honest, good prices, specialize in Honda/Acura. I will be back

Cl
Review №75

Great friendly service on Honda and Acura vehicles

Ho
Review №76

Great Honda service at good prices.

Ir
Review №77

Friendly, competent and honest auto repair shop. Too bad they only service Honda/Acura.

Ne
Review №78

Great honest and knowledge techs!

Jo
Review №79

Great place to take my acura.

JR
Review №80

Honest, affordable Honda auto care.

Da
Review №81

Fast & friendly service :)

Iv
Review №82

Specialty on Honda and Acura is obvious.

An
Review №83

Only place Ill take my Honda

Information
19 Photos
83 Comments
4.9 Rating
  • Address:10754 Farm to Market 1960 Rd W, Houston, TX 77070, United States
  • Site:http://burdenautocare.com/
  • Phone:+1 281-955-2565
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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