Would totally NOT recommend purchasing anything here, we order 8 bridesmaids dresses for a wedding and receive the wrong style, victoria didnt even bother to let us know, she just went ahead and ordered them knowing it wasnt the design we purchased. When we noticed we told her & took the dress we ordered since one of the bridesmaids took the dress we tried on that day. She didnt bother to try and correct the mistake and give us the correct design. When asked for a $10 refund on each dress since the style they gave us was ugly and cheaper, she denied !
The BEST dress buying experience ever. There are hundreds of great quality dresses !! Its Soo much fun. We got my wedding dress here, My mothers dress ( who was walking me ) And one of my wedding guest dress as well! Ms Victoria was always so kind and helpful! When we came back for alterations she was amazing! All of the gowns turned out perfect!
The staff is rude and I wish I had not bought my daughters dresses there. I bought 2 dresses from there and it was a big mistake. The first time she was on crutches and NO ONE helped her get dressed so I went in there and did it my self. Then Victoria the owner was taking my daughters measurements and kept stopping to talk to someone else then started again then walks off to talk to another client then comes back then is writing things down while talking to someone else. Long story short her dress is big on her and I’m going to need to go back for a lot of alterations. With her second dress they used the same measurements and that dress was huge on her because one has the bustle and the other is a zipper. Someone was supposed to call me when each dress was in and neither time did anyone call. I had to call them. There is so much more that has happened, but not enough space. She is also not the cheapest look around!!! We got her pillow set for way cheaper and a lot prettier at another store!! Also her Dama dresses the same exact dress she wanted $120 for we found down the street for $79. The only reason I bought her quince dress there is because the Madrina for her dress could only come that day. We just had such a bad experience there from beginning to end.
Highly recommend it they had many many options and sizes and prices are great. I got my dress here and crown. I like the way I was treated good service.
Stumbled onto this place while shopping for beads at a store in the same building. I needed some bow ties for my sons groomsmen so I thought Id give them a shot since I was there. They had exactly what I needed at a 10th of the price of the mall. I will be going there when my 2 daughters decide to get married. The gowns were gorgeous and so were the prices.
If you want a high end bridal store don’t come here it is on Harwin... but my experience was wonderful!!!! Didn’t need to make an appointment and the amount of dresses is insane! I told Rosa exactly what I was looking for, she found it and I SAID YES TO THE DRESS! I may also add, extremely affordable! My budget was $500 max and I spent a little under that including alterations and veil! Go see Rosa!
As a wedding and event planner I have made a lot 9f connections over the years. My family has always bought dresses from her. She is a wonderful person and does right by everyone. The staff are professional and helpful in every way. I recommend her for all your formal needs.
Good service and nice dresses will definitely come back 👍
I was not there to shop for myself..This place has a lot of things to offer. Its a business inside of multiple businesses. The only thing I didnt like was there are only a few people working & it is super busy & there is so much to choose from. If you dont know exactly what you want, youll get swallowed up & overwhelmed by all the merchandise. There are dresses EVERYWHERE!!I was there assisting a bride to be & she was getting overwhelmed but she ended up finding her wedding dress as well as a dress for her daughter. I think her wedding dress was over priced....only because most of the merchandise is outdated or very traditional. However, she was satisfied with BOTH purchases. So it was a win for her.
Picked up the wedding dress for our wedding tomorrow. It was nearly touched up, and the wedding was the next day... She ended up doing a combo dress with another gown from a different company and thankfully it worked.
The wedding and quince dresses are beautiful here and ladies working here give excellent service!
Great place to shop for your bridal needs
Lots of inventory but needs a fresh product
Nice staff, good prices, huge variety of things but if you find something in one size you probably wont find it in another without ordering it.
Very good place to shop. The sales girl was extremely helpful and know what shes doing. Plus the owner knows his thing. I bought 2 dresses. And I enjoyed my experience there. I will shop the again.
Was here today had a bad experience.First lady was nice but told us we need to look in pile for a quinciañera dress, once we found the dress and was walking towards the fitting room another lady that works there stop us and told us if we can let another lady see the dress. When we where in the fitting room she keep coming trying to hurry us up when we where done I wanted to take a picture of the tag so we could of remember she open the curtain again snatch the dress away from my hand and gave it to the other lady.Not professional and rude!!!
So many options to choose from found my dress in forty five minutes!
I got my wedding gown altered here and they did ok for a small shop.
Great service, reasonable prices.
Good selection. Nice little try on area...But no prices are marked on the dresses. She quoted me $800 but found the SAME dress same designer & everything for $440 online. Also a lot of the dresses was stained! So Ill probably just order the dress myself since I was able to try on in the store.
They are so nice and helpful best place to find a dress for any occasion 👍🏽👍🏽👍🏽👍🏽
Tried on dress in the store. It was too small. So a store associate took measurements and ORDERED new dress..so they said. Picked up the dress...paid for it and when tried it on again it was the same damn dress we tried on in the store...too small! The event is less than a month away. No time to wait for another dress! Will be back to give them a chance to rectify FIRST thing tomorrow. If nothing can be done and they refuse refund I will do another review and take them to court.
Such a great place! Many variety ro choose from and I found my perfect dress first time looking! The owner was more than accommodating when adding some beads and lace to match my wedding colors! Cant wait to see it finished!
This is the place to go for prom, weddings, quinceñera dresses. pro tip- go to bridal shop, find dress, select style and then go order here. it will be a couple hundred less and the same dress
Visited this store to find my daughter a dress for her middle school dance. We found a beautiful dress. I would recommend more selections for appropriate short dresses for younger teens.If you go here be prepared to spend a couple of hours to sort through the dresses.Side note: they do carry shoes and some selections of jewelery.
Prices are ok but staff is friendly. Better than Davids bridal by far. Long walk to arrive but tether than that its great
As someone else mentioned there are no prices listed on the dresses and many are damaged. Ask one person the price of a dress and she quoted me 750.00, ask another person and she quoted 550.00. Went to Camillas in Memorial City mall and found a dress just as nice for 349.00. I dont recommend this retailer.
Very sweet ladies working here. Great selection of dresses. Hard workers went the extra mile.
Only place on Harwin to get black elbow length gloves! Huge selection of bridals gowns. Great customer service!
Bought my Wedding dress here and I loved it they are very nice people and help you. Totally will recommend
Awesome 👌
I ordered a brand new dress here after trying on the same one at the store. I didnt take the one at the store because it wasnt in perfect conditions. They said the dress would arrive in 2-3 weeks. They called us about 1 1/2 months later saying the dress was here just to give us the dress theyd had in store with the missing beads. They showed it to us and claimed it was new. It was the same dress but they had washed it. Dont recommend!
This is a great place to get dresses for an occasional events
Great customer service. Very helpful.
I enjoyed my experience here. I tried on 3 beautiful dresses and I was assisted with each dress. My visit was a very fun one I loved walking across the stage lol.
Good selection. Service good. Not the cheapest but got what we needed.
Although I didnt end up buying my wedding dress here they have reasonable prices bc the prices include alterations. I came in with a dress I bought elsewhere to have altered and it was a little over $200! But it was worth every penny. I loved the way the dress looked after the alterations. They have GREAT customer service. Definitely recommend!👍
Lots of shops...everything new, no old stuff or antique. Two floor..both Wheelchair accessible.
This is my first and last time coming to this store the i was told how much i wanted to put down and i said 20 because i wanted to pay the dress in cash but i didnt have any cash and decide to leave 20 with my card but the charge me 80 dollars and then i look in my bank account to see they had charge me 3 times and all 3 times for 80 dollars and they DID NOT ONCE MENTION THEY DONT DO NO REFUNDS
Tons of options! Slot of dresses have small things wrong with them. Snags stains missing sequence or gems. Be prepared to dig through mountains of dresses. Its just like a flea market.
Awesome service and beautiful dresses. They really made our prom shopping stress free!!! 10/10 service!!!
Lots to choose from at reasonable prices. The selection of Latino styles and ready to please staff make it a must stop for that teenage girl looking for the perfect match!
I purchased my wedding dress here excellent service friendly staff
They have all sorts of dresses for all Quienceñera - 16teens - Wedding lots to vhoose.
Pricey, just as much as Davids Bridal and not even good service, no one helped us, when asked for help basically told us to dig through, there was one lady who finally helped us but she also was helping 3 others but was trying. Dresses were $300 and up, prom dresses. Not what I expected to find in Harwin.
Dont miss this place. If you want to buy bridal or quiceanera clothes.
The prices arent on the clothes so prices are negotiable. Which can either work out well for you or it wont. We felt like our experience was the latter. Might as well go to a department store and buy a dress there based on the price they gave us.
Exceeded my expectations. Everyone I spoke with helped me with whatever I needed and made my prom dress shopping experience the best
Found my bridal hairpiece here for $16. Its messy inside the store but worth it! Found exactly what I needed and staff was very helpful.
This place is ridiculous, DONT STOP AT THIS STORE! They will not tell you about the no REFUND policy and they will charge you for the whole amount and charge your card without getting the item first. Very bad customer service and they tell you a manager will call you and she never does. Go somewhere else and find a dress way better at local stores like JC Penny 😊
Its too crowded with merchandise!
Best place to shop for Prom Dresses!
Tried every single harwin store and last stoped here. The best out of all.
The owner was really helpful to find a beautiful flower girl dress for my 4 year old.
Clean and organized bridal store.
Employees are super nice and made me feel welcomed.
Great selection and Ms.Victoria super sweet.
The sales lady tried to sales us a damaged dress. When I turned down the adjusted price she didnt want to help us anymore...no problem chic...on to the next store.
It’s cool....pricey but cool
Great place to find gowns!
Excellent customer service and beautiful gowns. We needed a larger gown for one of my bridesmaids and they made it happen when everyone else turned us away.
Omg never again I am getting my bridesmaids dresses from here the service is horrible we were sized 2 months ago they never called so when I call they didnt even know where the girls sizes were I went in last week and all 7 dresses are the wrong size one of my bridesmaids is a 4x and they got her a med and said they were going to take it out my wedding is two weeks away and she tried to charge me to fix her mistake its to close to try and change it
Nice place to buy affordable dresses
Very VERY good customer service and excellent dresses
They have alot of options, and the prices are right
Cool bridal shop
I have tried this place more than one time and I must say every time I was disappointment the customer service is horrible it’s hard to find what you’re looking for and it seems very unorganized good luck with this place
Great service and great price
Good serving always having what i needed
Lots of great stuff
Very friendly and helpful
A very awful costumer service.
Lots of items, but not a lot of variety.
Just passed by didnt go in
Friendly customer service
Good variety
Very crowded and messy
Good prices
The dresses are very beautiful
Very high prices what I bought there is later I found it twice cheaper
Excellent attention and we found the dresses very 👍 good
I want to thank the entire Victoria Bridal Inc team for their excellent attention ... 👍👍👍Everyone was very attentive and helped me with my budget ... 💰💰💰without their support my wedding would not have been so special and beautiful .. . 💝💝💝 I received many beautiful compliments for such a beautiful dress ... 👗👗👗 but something else and most importantly I couldnt have anyone to help me dress my wedding day 👰🎩💍 and they kindly made it possible !!!! Eternally grateful!!! 💝💝💝 ..... I want to Thank the entire Victoria Bridal Inc for their excellent attention and service ... 👍👍👍 They were all very attentive and helped me with my budget ... 💰💰💰Without their support my wedding would not have been so special and Beautiful ... 💝💝💝 I received many beautiful compliments for so beautiful dress ... 👗👗👗 but something else and most importantly !!! I could not have anyone to help me dress on my wedding 👰🎩💍 day ... and they Kindly made it possible !!! 👏🏻👏🏻👏🏻 Eternally grateful !!! 💝💝💝
Very good place you find everything you need
Very nice dresses but very expensive prices
Good very good place
Variety
I like this place because the staff is very nice and the owner is very attentive, 100% for her and the very affordable prices
Very bad attention and very expensive dresses and they are not so pretty
Great this place a beautiful dresses and very friendly people
I loved it is exactly what I ordered definitely recommended
Very good place for princess dresses
I found my wedding dress there beautiful at a great price
Good service today helped us Vasquez Selena is very attentive to what you are looking for and helps you find the best for you .. Good service Mrs. Selena Vásquez helped us and she helped us find what we were looking for and has a reasonable price..😊