Got the headphones I needed for my Nintendo switch and these also work on ps4, this location always have great customer service ⭐⭐⭐⭐⭐

Friendly and knowledgeable staff, fair prices. Ill be back.

Friendly friendly friendly. I really truly love this place.

Sylvia is amazing! Answered all of our questions and helped us figure out the best deal for our family. Even with a super busy store, and a phone that wouldn’t stop ringing, she stayed very professional and took great care of every guest all by herself! She deserves a raise!

Really helpful people at this location

They do not open at 12pm. I ARRIVED AT 12:30 AND THEY STILL CLOSED.

Staff was not friendly at all, they had a face like i really dont care and i dont want to help you i wouldnt go to this location

Went to pre order a game a few months ago. The kid taking my preorder asked if I wanted to get the insurance on the hard disk. I politely declined. He then tells me, Well, since it is a new game, the insurance helps with possible glitches and bugs that the game will have.How does insurance that a store offers covers glitches and bugs that the video game creators fix with frequent updates?! I want to believe he was lying just to get that sale rather than him actually being stupid enough to think their insurance covers software issues....

Its ok

They have pretty good deals on pr owned games.

Its a GameStop... they usually have whatever Im interested in purchasing in stock, and the wait time isnt super long either... The staff also makes recommendations about future products without being pushy.

I love all game stops. They always the games I looking and the staff is always helpful. This location the staff was more than usual. These guys went out of their to help out, I will be returning to this store for all my gaming needs. Thank you guys so much for making my daughters birthday weekend even better!

The website and google map say they open at 7am but its 10 mins past that time is someone late ??? Or corporate FD up ???

We tried to sell 8 games. We brought them and he picked out 4 games and decided not to buy the other 4. He said 1 of them were in bad shape while the rest were just fine. He the told us the amount Hes gonna give and he said that he will give $18 for the 4 games. To be honest, thats not a lot and I payed more for the games. I know games price lowers down a lot but some of those games are backwards compatible and should be worth more than $10

Was calling about an online order and had some questions but I kept getting cut off and being told to just call customer service before i could finish my questions. I asked him to please let me finish my question but he simply said that I was interrupting HIM and not allowing him to work and assist the customers. Apparently even though I was about to purchase something online, I am not a valued customer and was simply told I was waisting his time.

This location is one of the better stocked locations that I have been to in Houston. I have been playing video games for 18 years now which gives me very in depth knowledge of the gaming world and its finer aspects. This caused me to sound as smart as their cashier, but he was a very smart young man too. I do recommend a visit to this location for your gaming needs. This location is very, very well stocked, and the staff were polite, courteous, professional, and knowledgeable.

Had what I wanted and Sylvia was very nice.

Great service here. I had an issue with a Game I bought at one of the Crosby locations and The guy who helped out showed me what was wrong with the CD and exchanged it for a pre-owe game which is fine. also, he made sure that everything look good with the one he was replacing. very thankful

Very clean, lots to choose from. Will stop in again.

Maybe the worst gamestop in the country. Went in there to pick up a game I purchased online for in-store pick up. Was given a used copy marked as new. Did not accept it. Tried to pick up an amiibo marked down to $2.99, rang up as $5.99 and store wouldnt honor the advertised price. Didnt even acknowledge the discrepancy until I brought it up. Then, when I didnt want the item, they put it back on the shelf without changing the price.Yikes.

I have been to this location many times and every time had been a great one. I would definitely recommend this game stop for all ur gaming needs!!!!

Zach was wonderful with us. We were having trouble with our account and he was very patient even with their long Christmas line. Definitely a lifetime customer now!!!

They have the best games for your game systems.

Normal gamestop. Small & compact... Could use a good cleaning

Store had so much merchandise and plenty of games, just needed more employees. But great overall

They refuse to Answer phone

I had an employee tell me that because the game was old (wolfenstein 2009) it had bad performance issues. Like if the medium had anything to do with poorly optimized ports...

Been going to this place for years, always had a great experience. The employees are exceptional, they sure know how to treat their customers. I love this location its convenient and isnt too far. You wont regret coming here. :) If possible Id give it another star ☆.

Never answer the phone

No games

Nice place to buy video games not that busy

Bruh, the employees are mad cool with customers. Really friendly and helpful, and patient to those new to their stores. Honestly, the employees look and act like guys that you could hang out with, and get a burger or something.

Ok.

No flaws no problems its amazing

Jaime is a great cashier, very honest about his opinion on games, very proffessional guy. Helped my brother and I get some really great games, would reccomend anyone to go to this gamestop, and Gamestop should give Jaime a raise.

Even though there was a pretty long line, we were out of there pretty fast thanks to the efficient cashiers on duty.

Great place to get good games

Weird to see so many toys there now but till nice to go

The people in front are very informative and very helpful about games. They have a great selection of games and accessories.

Friendly staff, and great and reliable place to buy games/nerdy stuff. However, you would be a fool to sell your game/console here. They will obviously RIP you off. Gamestop is a dying business and they are doing everything they can do make money. Sometimes I will walk in there and there will only be 1 person working and the lines can take a while. Also the employees HAVE to push pre-orders or power-up rewards or they will get in trouble. You might end up hating the employees but really hate the company.

I love game stop you can get games cheaper but with the times other place have comparable prices, and anything that is not games like headphones, collectibles etc can be found 10-20% cheaper online.

Awful customer service I went in 5 minutes before the store closed to return some games they told me they did not have enough money in the register to return I said okay do they have enough for one game the attendance started to argue with me and try to rush me out of the store I ended up leaving with one game exchanged they kept my wii switch remote did NOT refund the money they did not give me a receipt and then ignored me when i tryed to talk to them threw the glass to get my receipt. THE WORST GAMESTOP IN HOUSTON.

Awesome place prefer if they can lower the price on some items a bit more

You can get in and out quick costumer service is good

Lovely place. Helpful people and amazing geek pop culture

Pretty good customer service, not a large variety of games however.

The manager their was very informative and helpful even on Christmas Eve . The place their was trash though

This gamestop has very awesome customer service. I found a bunch of Rick and Morty stuff. Will be returning for sure

Store employees was great they helped me out a lot

Good prices nicer guys

My son loves the store! Its his favorite place to purchase games for his xbox.

They helped become a bigger customer by the power up reward card

The staff is very professional!

Very good customer service and all of the workers are nice

I bought a pickachu to sleep with and call of duty i bought there is awsome i also bought some yugioh cards that i cant wait to duel with in a yugioh tournament

The store represents all let the phone ring and when they do answer they quickly rudely force you on hold over talking so that you cant get one word out.....i would never recommend this place for anybody!!!!!

Ive been going here my whole life. They are the best

The guys that work there are all helpful, cool and easy going. They do keep asking me to signup for membership, which is annoying, but thats part of their job.

Easy sell great store

Jaime is good people. Very learned about the industry and I have yet to find the guy in a bad mood

Great deals very helpful crew love it

Great customer service... really nice and helpful people

Love how they help you

Love this place i buy alot of things out this store

Love it. People are generous and have a great selection of games for every system.

Great customer service. No line at all 12pm on a Saturday.

Great customer service and the employees are so likable and they always have the latest gizmos

Really great people in thanks for your help

Game time at the best store

Had a very big variety of games

Gave option to get pre own game.Awesome

Best game stop Ive been in Houston!

Great store and great employees.

Staff is horrible, and unprofessional. other than that they usually have everything in stock.

Very helpful and they know there stuff

Is okay, could be better with customer service. If they was to try.

The customer service is very handy and nice

It was horrible there was a lady there b4 me with her kids that the cashier seem to be very helpful and educational on the game so she left and he asked me how could he help me so i explained that i was just trying to put insurance on the game systems and i had the receipts in my hand.This male decided that he needed to see the systems b4 he could put insurance on them.So i left unhook the systems brought it to the store on I10&Uvalde and was informed that all o needed was my receipt.This store location literally sent me through unecessaey energy and time all because he didnt want to give me insurance on a game system itss too bad there isnt a negative 1 rating option cause for the uneccessary different changes i went through based on a lie this location deserve a negative 5(-5)!!!!!!!!

Great store awesome staff.

WHY I HATE THIS ? ... WELL AT FIRST IT WAS CONVENIENT FOR ME TO GO TO BEING CLOSE TO MY HOUSE BUT THE FACT THAT THEIR POLICIES ON REFUNDING COUNTERFEIT MONEY IS NON EXISTENT !!!, I RETURNED A GAME AND THE EMPLOYEE ( EDUARDO WITH THE GLASSES ) GAVE ME BACK A FAKE $20 BILL & THEN WOULD NOT REFUND ME A REAL ONE I DIDNT GIVE THEM A FAKE 20 WHEN I PURCHASED MY GAME . & I WAS ALSO TOLD BY EDUARDO THAT THEY USE THE MARKER ON LARGE BILLS TO CHECK FOR AUTHENTICITY BUT OBVIOUSLY THIS IS NOT TRUE & SOMEBODY AINT DOING THEY JOB BECAUSE THIS GAMESTOP IS GIVING OUT FAKE DINERO NEVER AGAIN WILL I GO HERE

Long line day after Thanksgiving but what do you expect? Overall good service

Your typical GameStop. Well kept and good service.

They succ never answer the phone

They were very helpful an understanding with my lack of knowledge

Staff was very friendly and helpful.

Jolyncia.. STFU!!! I never had a problem here, just go sale youre junk at a pawnshop next time.

Too pricey and the service,food was cold!!

Gets crowed but very good customer service.

Amazing service considering where this is located. Ive seen firsthand so many rude customers but the employees are very friendly.

Sorry service people dont pay attention to kids only adults and the kids are the one who buys the games

IT WAS VERY GOOD

Good service. thanks

Should post a note on the app saying you cannot trade games after 8

Good service

Staff are always helpful.

Very good experience... nice and friendly people

Best GameStop Ive been to and the employees are cool

Lame no help at all you better off going to Amazon! Your not important unless you sell your used game really cheap!

The service there can be so slow

It just please for kids to waste your time when they can do it with their own cell phone