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K Wireless - Phone Repair & Unlocking Specialists
18710 Tomball Pkwy, Houston, TX 77070, United States
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K Wireless - Phone Repair & Unlocking Specialists
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Ro
Review №1

This guy is a rip-off! He did the complete opposite of what I asked, and held my phone beyond what was agreed upon. Wasted very valuable time in trying to deal with him.

Al
Review №2

I really recommend this place, the guy is very honest, they repaired my iphone 11 pro max, they replaced my back screen. I went there because had a good reviews so i decide to go and it was to far from my home 30 min. but definitely it is a good place to repair your cellphone. thanks guys

Ke
Review №3

Great staff. Very friendly, knowledge and honest. Will help you to find the best fix. Doesn’t try to up sell you things you don’t need.

le
Review №4

Very good service. In and out. Fast work. Great workers!

Ja
Review №5

Claim they open at 20. Been here for 30 mins and still no one here.

Bo
Review №6

I was in on a Thursday to have the screen on my iPhone replaced at the Willowbrook location. I want to express how very pleased I am with the two gentlemen I spoke with there: they were very professional yet friendly, did a terrific job to replace the screen on my cellphone and had it ready for me to pick up earlier than promised. I highly recommend K Wireless for cellphone repairs. I see they also sell cellphones as well as cases for them.

Sh
Review №7

Fabian provided the most genuine, honest, prompt, helpful, kind and generous customer service I have ever received! I went in for one problem and he helped me with more than that with no additional charge. He went above and beyond even with issues beyond their direct service. I was so grateful for this relieving additional help, that not only helped me problem solve further, gave me great valuable insight from his own expertise, but also helpful recommendations!Even his care for other customers while I was there was so kind and personable.I would 100% return and in fact this is my new go to Phone & Tech Store out of all the rest... feeling I can trust them to not only be fair but to take care of me as a truly valued customer and even like how I would expect family to help family.Recommendation:If you want to go where you will get the help you need and be truly valued beyond your immediate needs, then definitely go to EK Wireless Phone Repair Service! - Best Customer Service regardless their scope of industry.Thank you Fabian and thank you EK Wireless!

sa
Review №8

Amazing service with a reasonable price, highly recommend it

Ce
Review №9

Highly recommend this repair shop, called around to other local shops one couldnt work on a Note8 beacause it such a new phone and other said it was a 2-3 day for parts with 50% down first. Called EK wireless and they offered to have the parts delivered to this location by morning. And pricing was perfect. Will give up date on repairs after a few days have gone by.

Sa
Review №10

I had a good experience over here my phone screen was replaced in a matter of one day and the price was just fair

Ge
Review №11

If its the place Im thinking very good

Mi
Review №12

Davon was amazing he fixed my phone less than 20mins. He’s a very friendly and informative rep. I highly recommend everyone come here if y’all are having phone issues.

Da
Review №13

Wow - worked two days with Fabian, he is so helpful and courteous. His customer service skills are A++++. I never felt like he was trying to give me and sell me something I didnt need. Fabian checked my equipment and found no problems that I thought that I had. I highly recommend this store, I think this store has been at its location since 2012 and their Fondren store since 2006. In the past I had always used a repair location in Tomball. I tried numerous times to call the one in Tomball with no answer and their message / voicemail was full. That issue worked out for me. I am now a life long customer of EK Wireless. Thanks EK Wireless and Fabian for great and friendly service.

Te
Review №14

This company went out of its way to make sure I got the latest Note 10+....Not only did they have them delivered all the way from across the city during rush hour traffic, Scott, stayed 2 hours later than closing time to activate them for me. But wait theres more! He gave them to me at an awesome price! I love the way they treat their customers here. Would highly recommend buying your phone through them...Great Job!!! 👍👍 I will be returning for my next phones...

Yv
Review №15

They where great, found out the phone I wanted to use would not work with cricket though ☹️

Jo
Review №16

Excellent price and quick service. Highly recommended!

Em
Review №17

Got my iphone turned back on, for $20 whereas the carrier was going to charge $50. Very nice people and informative.

Fe
Review №18

Excellent Services, very friendly atmosphere and great accessible prices....I strongly recommended

Ja
Review №19

Was a fast turnaround when I dropped my phone off for a cheap price too.

Ha
Review №20

Great experience and friendly customer service. Highly recommend!

Tr
Review №21

He was worth over a hour drive for me to unlock a boost mobile iPhone because everybody else said it wasn’t possible to do. I paid 12 months with boost mobile and they promised to unlock the phone after 12 months and they denied it even after that. Phone was bought in cash! So I just couldn’t use my phone half the time with boost mobile and needed a better service that provided data while on a phone call. So big thanks to this place for fixing my phone and got it working on network I wanted.

j.
Review №22

After being told by two different Batteries Plus locations they had my iPhone camera in stock, (neither of which did after taking time away from my work to drive there and the 2nd location claiming my price was misquoted and they would order me the part for an additional $60) I happened across EK Wireless. Not only was the part $70 cheaper than Batteries Plus, but the service was stellar. My phone was repaired while I waited and delivered back to me in less than half the quoted timeframe. EK Wireless also has great deals on officially licensed iPhone chargers and products. The money I saved from going to the other places, I spent in new chargers and case! Great service, great products, great place. You’ll be treated as a valued customer and not just another number at EK. I’ll definitely be back!

Ca
Review №23

Ha! Dont waste your time!

Ba
Review №24

Too many problems with a simple phone repair. They dont even honor their own warranty.

Le
Review №25

The service here is excellent they listen to the problem and give options. Not just trying to take your money. I will recommend to anyone with phone issues. The best service in Houston.

du
Review №26

My son Nicholas iPhone 6s plus had a defective and cracked screen so after looking onlibe, I was able to find EK Wireless online. After speaking with the manager, Fabian (very nice and courteous) we headed to the store. Service was very quick and affordable. I would strongly recommend this place for your cell phone needs.Deal with Fabian if you can.😀

S
Review №27

I love this place!! Ive used them for years and the staff is so helpful and knowledgeable. Truthfully, feels like family to me. Very personal and courteous service. They are also the most economical Ive found. I wouldnt go anywhere else.

R
Review №28

Very friendly! Excellent so far.

Ja
Review №29

I needed help unlocking my old iPhone 7+ for my mother and the staff was super friendly and helpful. He explained everything he did for us and went above and beyond to make sure I had everything I needed. I got my phone unlocked, 2 original iPhone chargers, a tempered glass, and an AirPod case all for a really good price. 10/10 would recommend!

De
Review №30

Fast, easy, highly professional and friendly would highly recommend everyone to this store for any needs!!! :)

Am
Review №31

The guys at the store were very helpfull and honest! They didnt try to sell me something i didnt want. Service was fast and efficient. I would recommend them to anyone!

Re
Review №32

Great experience. Really chill owner and he gets it done fast. They’re down to earth and it’s definitely gonna be my #1 place to go 100% honest

Jo
Review №33

Thank you EK wireless for fixing my phone, I appreciate it, you did a great job!!!!!

Ju
Review №34

Dope service😎, great prices, and very courteous all in a timely manner. I shall return. Thanks Yall 🙏.

Ma
Review №35

The information provided by e-mail was inaccurate and wrong. The made me go under the promise that the device could be fixed and it would take only one hour. Upon arrival, I was told that it will take no less than two days and depending on the fact that the spare parts were available.The store might be found closed at noon though it is stated the contrary on the business-hour sign.Update 8/3/18: There was no misunderstanding here. The emails we exchanged were pretty clear. I am not interested in paying you +250 usd even if you gave me half the service free.PS: Ive already changed the screen for a good price in the mall, and they made it perfectly and quick.

Ad
Review №36

Had my note fixed in less time than quoted by almost all other places. Great service.

Wi
Review №37

Even though havent had a chance to conduct actual business the staff was extremely helpful and knowledgeable on everything.

Ro
Review №38

Highly recommend this place willowbrook. I forgot the guys name but he did an awesome job on my iPhone 6 plus. He replaced front screen, speaker and mother board for very inexpensive price.

Va
Review №39

I would recommend this place to anyone.Fabion is this guy that helped me and was very helpful and friendly.

Ge
Review №40

Refreshingly knowledgeable, competent, and not-sleazy vs. virtually every other cell phone repair/retail. Repair was completed quicker and cheaper than their estimate, and also $40 cheaper than the estimate of another repair service.

Bi
Review №41

So I dropped in just knowing it would cost an arm and a leg to fix 2 phone screens..and was dead wrong! The service was amazing and quick, the rep Adam was really informative. The store is clean and put together nice. My phone looks brand new!

u
Review №42

These guys are great 👍 and very reliable!

Ga
Review №43

If you need a repair or anything cellular, this is the place. Fast, friendly, knowledgeable and honest. They worked on my Samsung Note 8, I went next door to the Chinese restaurant and when I came back, my phone was ready to go. They will get all my cellular business from here on out.

Ja
Review №44

Adam was very helpful and professional. Fixed my phone that had been glitch if for months prior to visit in a short amount of time for a very reasonable price! Awesome customer service, I will be a new loyal client.

cl
Review №45

Very friendly and helpful. Able to accommodate very promptly.

Al
Review №46

Wonderful service! Went in on Monday for a screen replacement on my LG phone. They ordered the part for me and had it in 3 days. It would have been 2 days, but there was the 4th of July holiday in between. No big deal. I went back in today (Thursday) at noonish, and Fabian had my phone all fixed in less than 1.5 hours. Great customer service! Highly recommend this shop!

Am
Review №47

Davon was amazing!!! He unlocked my phone in 30 minutes.

Je
Review №48

Took my iPad 6 in because it would no longer charge; they figure out part of a charger cord had broken off and was stuck in the port, fixed it on the spot in 3 minutes. I asked what I owed and they said “$5-$10 or whatever you think is fair”... paid $20 since Apple would’ve probably charged 50x that. Honest customer service is a rare thing to find and I’m just glad I don’t need to look any further!!

Ja
Review №49

Honest about repairs, and good prices, friendly and knowledgeable

St
Review №50

Stopped by to get my screen replaced on my iPhone and Fabian was the beest!! Very knowledgeable and professional. I will definitely refer people here.

Sa
Review №51

What an amazing place.I really like it highly recommend you guys to come check them out i got my iPhone 6 plus 128 gig unlocked from them without standing in line. i am so excited i am sending everyone here.everyone should go to check them out.thanks

Ch
Review №52

Adam was a wonderful help! He had my phone ready in less than 2 hours & great pricing! Will definitely recommend!

Je
Review №53

Have used EK Wireless at least 6 times in the past 4 years for various reasons from needing accessories, to putting tempered glass screens on my phone, to saving a water logged phone, to save a dead phone. There is nothing these guys cant do. Affordable, professional and friendly. Definitely recomended!

Ze
Review №54

Adam and Fabian are some of the most helpful, professional folks in the business. They will take your problems seriously and will often have your phone back to you in less than 24 hours. My family has been going to them for years now.

wa
Review №55

They know exactly what you like. You will not be disappointed with their service. I’ve taken atleast 4 phones to them to be fixed for screen / battery and internal problems for my iPhones and they are happy to help- at reasonable prices.

If
Review №56

I have been buying my phones from them.They offer one year warranty on there phones new or used nobody does that especially in phones when you can never predict what will happen.They have laptops phones tablets computers everything.They are very knowledgeable and friendly.They do repairs(They fix everything).I highly highly recommend this place.

As
Review №57

Very good pricing. Service exceeded expectations. If we need services for our mobile devices, we will definitely be back! Thank you!

Ge
Review №58

Fabian was great! He took care of me and did so quickly. Very satisfied.

Ni
Review №59

Very IMPRESSED with the customer service. Fabian was extremely polite and went above and beyond to help fix my phone.

Ma
Review №60

E.K. Wireless has always offered me excellent customer service and good prices!Fabian has really helped me out and gone the extreme mile.I would recommend them to my family and friends.

Fe
Review №61

Awesome service! Fabian was super informative & had my phone ready earlier than the expected time. Definitely would recommend!

Je
Review №62

So I had an accident with my iPhone and spilled water on it...have an account with Verizon and they said it would cost me 649.00! to replace my phone because I didnt have insurance. I asked if I could use a refurbished Verizon phone and they said yes I could. I remembered EK WIRELESS because they had repaired my friends iPhone glass pretty cheaply. They fixed my phone and the water damage for 35.00! Adam is the best. Very knowledgeable and friendly. Highly recommended.

Ke
Review №63

Quick and fast dropped my phone off at 1 got it at 4 thanks very much

Al
Review №64

Honest repair done at a reasonable rate, phone repaired in an hour.

Va
Review №65

Outstanding service! We were in a hurry because of a trip, not only was it on time, it was early. We were going to change the back and the camera lens of a Samsumg S6 and Fabian gave us the camera mount for free. We are taking our Ipag next week!

Sa
Review №66

Fix my iPhone in about 20 minutes they had to put a new screen on it excellent service and excellent price

Al
Review №67

I have been coming here for more then five years, the people are amazing here, i have been to other places and they treat you so bad, the people at Ek Wireless Center are knowledgeable,i buy everything from here, i have brought so many broken phones,tablets and they have fixed it fast and good, they always give warranty with their repairs, i was travelling so i needed my phone unlocked,zainab did it in 1 hour i recommend everyone to come and check them out pleasefive star

En
Review №68

I got my unlimited data plan through them nice people,very knowledgeable Thank mate

Mi
Review №69

I love this place everybody is so helpful and knowledgeable please i highly recommend this place to all of you . i bought 3 three phones from them got new services with same phone number they treat you like a familyhighly recommend this place

Ro
Review №70

Awesome! they did well i brought my PC to them and they fix it on time

Se
Review №71

Very nice place helpful people and they have a large variety of cases and other accessories bought my phone with them they gave me warranty with the phone helped me in backing up my data highly recommend this place.

Ch
Review №72

People is so nice in EK Wireless they intertain costumers very well! great job EK. Thumbs up for you guys

Mo
Review №73

Fix on time, reliable, nice staff and i think EK Wireless is the lowest prices in town!. Highly Recommend EK Wireless for you guys!

Th
Review №74

The prices are great and affordable!!! The gentleman who took care of me was fast, friendly and provided excellent service will come back again.

Su
Review №75

Highly recommended. I had to replace my lg g6 USB charging port, they had it in stock and installed the same day.

ca
Review №76

Thanks EK wireless it was truly awesome and cheap price to fix my laptop thanks again :D

Sh
Review №77

Always awesome!! Way cheaper and faster than going through phone insurance

Li
Review №78

Nice services,bought a brand new phone with warrantyhelped me in backing up my stuff and were very knowledgeable definitely coming back

Ji
Review №79

I went in this store, the service is amazing very quick and helpful i advise everyone to go here, they are very helpful and understanding ‼️👍

iv
Review №80

OMG unlimited data is real

Br
Review №81

The first time I came into ek wireless was to get my front camera fixed on my note 4 prior to going I called them to ask how much it would be and they gave me a great price to get it fixed, I dropped off my phone that day and they gave me a loner phone to use for the day, the following day they called and told me my phone was ready, everything was perfect when I went to pick it up! Two weeks later I broke my lcd screen, i went to them to see how much it would be and again they gave me such a great price compare to all the other places that Ive checked especially since I broke the lcd screen. Both technicians who helped me were incredibly nice and helpful! This is definitely my go to place if I ever break any of my devices again!

th
Review №82

Friendly staff and fast service. Great place for iPhone screen repairs

Eb
Review №83

Thank you for fixing my samsung j7 prime i definitely comeback here in EK Wireless

ju
Review №84

I just Rooted my Flare 4 phone and then just got BOOTLOOP, Thanks to EK Wireless for fixing my Phone, and im really amazed that they just fix it in just a matter of Time and the Phone runs very Smoothly, I really appreciate it, Thank you very much!!!

Mi
Review №85

Great service, great place!

Co
Review №86

The owner is the operator, hes polite honest and does business with integrity, highly recommend doing business with Adam

Li
Review №87

Great customer service and fast turnaround time! Will definitely be coming back!

Ro
Review №88

Went to EK Wireless off of harwin hill-croft and received amazing treatment and AWESOME prices!!

ch
Review №89

Terrible place to do business. I had to make multiple trips because they did not install software on my phone correctly. They are never open when they are supposed to be. After 2 days with no phone, I called over and over to get them to fix my phone so I could conduct business as usual. They were supposed to open at 11 am and by 1 pm there was still no one there. I finally called another store and they said they were running late, which is every time I have ever been. It didnt stop there though.They told me if I couldnt wait or drive across town to a different location, I should go to B**t B*y and get my phone flashed for free (which i did and threw away the money I gave to this joke of an establishment)! These guys are completely unprofessional and I wouldnt send my worst enemy there for phone service. I WANT A REFUND!!!!!!!!!!!!!!!!!!!!!

Bi
Review №90

This place is A MUST, great customer service from Fab.. they love what they do

Jr
Review №91

Great place .very helpful. Great deals wonderful staff.

Mi
Review №92

Love the costumer service. definitely coming back !

Ad
Review №93

Amazing place,fabian is very good and helpful guy he gave me free screen protector and discount on the case and helped me in backing up my informationi will recomend this place to everyone

Yu
Review №94

Great place & great service very proffesional business!!! I recomend you too come & get your phone fix.

E
Review №95

Great service! I got my phone wet and he actually saved it. Cost about $35.00! Thanks!!

PA
Review №96

I just love coming here, very helpful got my iphone 6 from them helped me in backing up my data and transferred my number also very nice and helpful staff highly recommend this palce

Jo
Review №97

Awesome quick service to unlock my galaxy s4, recommend.

Es
Review №98

Very good price and service! Ill definitely bring my devices here whenever I have any problems.

ba
Review №99

Great customer service.Very intelligent staff.Got my phone fixed in a same day.They have given me one year warrnty nobody does that especially in repairs i highly highly recomend this place.i messed up my phone by going to different store i had a smasung galaxy s4 took it to a store the guy did something with my screen i had a big bubble inside my phone and everytime i used to touch it it used to go up and down i was os mad i went to the guy they did not help mei was checking stores online found them read their reviews and then i went down their they were so professional they really knew what they were doing.they gave me a very good deal and fixed my phone same day.i highly recommend this place. Adam is amazing very helpful i am giving them 10000000 out 100 i love it

An
Review №100

Cant determine level of service as they are still closed at 12:30 in the afternoon.. Guess they dont love customers..

Information
100 Photos
100 Comments
4.8 Rating
  • Address:18710 Tomball Pkwy, Houston, TX 77070, United States
  • Site:http://kwirelesscenter.com/
  • Phone:+1 832-688-9904
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Computer support and services
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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