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TIC Wireless
3838 Hillcroft St STE 100, Houston, TX 77057, United States
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TIC Wireless
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Ok
Review №1

Process was very easy, Carla was very patient with me and walked me through everything. Definitely recommend.

Mi
Review №2

5/5 very helpful, I didn’t get anything but just an aux and a temper glass but the associate was very helpful towards my friend.

Cr
Review №3

Carla explained everything thoroughly, and made sure I understood everything. She also made sure I got the phone I wanted showing me different ones. Would recommend this store.

Ja
Review №4

If I could give this place 10 stars I would! Customer service is great and they really work with you to get you approved for a phone!

Sw
Review №5

I want to thank Odalis for walking us through the whole process of us getting a phone. She was very kind, funny and informative. She is a great salesperson. Come see her 👍

Ky
Review №6

Just got the 13 pro max from them, amazing service. Thank you

La
Review №7

Great customer service! Come see my girl Odalis she will help you with anything you need! Thank you Tic Wireless

De
Review №8

This is my second purchase and Ive had no problem nor complain. I recommend TIC Wireless.

An
Review №9

I always get my screens fixed from here, would recommend. 5 stars.

Ma
Review №10

I always fix my phones from here and they do a very good job, recommend.

As
Review №11

If i could rate this store a negative i would!! Hasseb sold us a fake iphone and when asked to cancel the payment plan through the 3rd party lender he refused!just a little back story so you guys know why to stay away from this store, we purchased 3 iphones back in January 2021 my niece recently dropped and cracked her screen so we decided to take the phone to the apple store to have the screen replaced. When we went back to pick up the phone the agent at apple informed us the phone looked as if it had been tampered with and did not have full apple approved parts there was missing screws, the battery had a stamp on it with the letters PH in a circle, where the speaker is there was red letters H1 and other non approved apple parts the guys told us in the apple store we were sold and i quote a pretty good dup. we called the leasing company and TIC wireless to take the phone back and issues a full refund, Hasseb refused to provide a cancelation invoice to the leasing company and refused a refund- the only option he wanted to give us was a replacement phone.I denied the replacement phone because the other 2 phones we purchased also came back as counterfeit / tampered phones.This company does not care about the consumer all they care about is money and selling fake phones to people!! do not buy from them!!!!!!!!!!!

Ab
Review №12

Just activated a new tmobile line With everything unlimited for really cheap. Really great deals.

Cr
Review №13

They sold us fake iPhones! My niece broke her phone n we took it to apple to fix it and they told us it looked as if the phone had been tampered with it had other parts n markings that apple does not use!!!!!! Not only are the parts fake but you can tell it’s fake as the screen is not flush to the edge! I would never buy from these ppl again!!!!!!!

IL
Review №14

This store is the best place to be if you’re thinking of buying cellular phones and accessories… Mr Haseep and Ms Rachel we’re great at costumer service ☺️ mire power!

Gu
Review №15

Great service! Thank you Odalis for activating my line in minutes!

So
Review №16

Great service from Karla. Was very patient helping me through the process with getting my phone.also gave me a great discount😊

Do
Review №17

Haseeb has been really great with helping me get approved for a phone. Definitely recommend!

Jo
Review №18

I always come here when i have any questions or issues with my phone and Carla always helps me with that. They are very kind and patient when you need help.

Pe
Review №19

IF YOU NEED A NEW CELL OR ANY CELL SERVICING THEN GO HERE FIRST! THIS BUSINESS AND THE PEOPLE THAT RUN IT ARE SO AWESOME AND INCREDIBLY NICE AND BEYOND HELPFUL! 5 STARS ALL THE WAY! THEY ARE ALSO ACTIVELY FOLLOWING AND APPLYING CDC/STATE HEALTH ORG. RULES SO MAKE SURE YOU WEAR YOUR MASKS UPON ENTERING. I GOT MYSELF A BRAND NEW SAMSUNG FROM TIC WIRELESS TODAY FOR A PAYMENT OF LESS THAN $25. APPLICATION WAS A BREEZE AND THEY DID INITIAL SET UP EVEN PUT THE SCREEN PROTECTOR AND CASE ON IT FOR ME. THANK YOU TIC WIRELESS I TRULY APPRECIATE THE QUALITY OF THE WAY YOU ALL PRESENT YOURSELVES PROFESSIONALLY. KEEP IT UP!

Jo
Review №20

Very good service will recommend ask for my girl odalis

Na
Review №21

I always come to this places and I recommend .. 5 stars

Sh
Review №22

Hasseb was a outstanding rep. He went over and beyond to make sure we walked out of that store with what we wanted. He’s very nice and patient. This store is amazing.

Em
Review №23

Very good service and kindness and reliability from carla

Ju
Review №24

Oh man I got approved for a phone I never thought I could get 😀The manager was so awesome got me a case for my phone too I will recommend them to everyone 😊 Im so pleased with the service here 😀 and I love my new phone 🥰🥰

Cy
Review №25

Great experience i totally recommend it with Odalis

Be
Review №26

Seen the Ad on Offer Up about this location and I had to come and check it out right there and then! Alicia was very informative and helpful throughout the whole process! Highly recommend this place! You rock Alicia! Thanks for all the help ❤️

sa
Review №27

Had a great experience at TIC Wireless. Odalis was very helpful, she walked me through everything! Come see her, she is amazing!

So
Review №28

I had an awesome experience in Tic wireless this morning. The transaction was fast and easy and Odalis was great. Ive never seen someone look better in a face mask.

Ju
Review №29

Alicia did a great job great service recommended to anybody so happy with my purchase👌😊😁

Ca
Review №30

Odalis was great she has awesome customer service!!! I left feeling good with my watch!!!

Aj
Review №31

Best customer service ever ....

Th
Review №32

Great place nice atmosphere! Got me in and out really quick overall great service!

As
Review №33

Alicia is awesome and sweet even when I was annoying ❤️ Great service overall will definitely get alll my phones from here!

mi
Review №34

Very good service I love them. And Odalis was very helpful

jp
Review №35

Come see odalis !!! She is very helpful and will walk you through everything thoroughly and patiently!!! Very happy with the service

Jo
Review №36

Lovely Girls Helped Me Get a new phone easy down payments ! Im excited with my new phone 📱

Ka
Review №37

Jackie did a fantastic job shes awesome a patient rep! Loved her so much nice and active listener! me Highly recommended

Cr
Review №38

I came in wanting a note 5. They took care of me super quick. I thought I would have to come back the next day but they got me out super fast. Thanks so much TIC Wireless. All my friends will know about you guys. Thanks for staying late to help me.

Ka
Review №39

Worth the drive from Spring! The process was painless and the folks were professional. Now I can enjoy my iPhone 6s without being locked in a contract! They did a great job explaining everything. Hands down, I highly recommend these guys!

Ru
Review №40

I really like Odalis customer service,she helped us with everything possible and then even helped put the screen protector and also very nice....I will be coming again..love this place and got some really nice name brand earbuds...thank you Odalis

JD
Review №41

Good place to visit if you are looking for an iPhone, reliable service,friendly staff and eager too please. Good selections of iPhones to choose from with activation on the spot

Al
Review №42

The women were nice and very informational and I they were respectful for your time... Odalis and Alicia thanks.

Va
Review №43

Helpful staff great service

Br
Review №44

Nice customer service, walk out with a great phone. Recommend this place to everyone:)

Ja
Review №45

Just got new IPhones for the Wife and myself and they made it a BREEEEEZE BIG FELLA!!!

El
Review №46

Fast and easy Idalis was good at communicating and informing me

Jo
Review №47

My experience it was really good here great people and the seller Odalis is really nice person definitely I can come back again

Kr
Review №48

Mrs Jackie was awesome, I’m so glad that they were able to help me. 5 star service

Mi
Review №49

Friendly business with great customer service. Sales rep Odalis was incredibly helpful.

Ma
Review №50

Really good service I higher recommend them.

Es
Review №51

Odalis is very informative and helpful. Overall this place is worth the drive and products purchased. Keep up the great work!

Ja
Review №52

Went to finance a phone with my husband all the other employees were so nice but there was one with the crooked teeth I was asking questions and she kept ignoring me to answer my husband and would never answered mine. So I go back inside ask her again and I told her that she didn’t answer none of my questions and she just laughed. She was really disrespectful

Hi
Review №53

Best service no problem at all! Fast service !

Am
Review №54

Jackie did a fantastic job helping me select the best phone! Highly recommended

Th
Review №55

Thank you thank you ! Jackie was so amazing and has great customer service. I was approved in just 15min and I’m one happy customer.

K
Review №56

Excellent services! All the help I need! Cool personnel on store thanks Haseeb Brohi...

Se
Review №57

Odalis and Jackie were very helpful and knowledgeable and answered all my quetions. Great customer service. I would definitely recommend TIC WIRELESS to all my friends and family and I will be back when I want another phone.

Je
Review №58

The were very helpful from the moment I walked in to helping me setup everything too the very end. Wonderful staff.

Ge
Review №59

Really good costumer service from Lizeth❤️

Ch
Review №60

The building is shady but the only bright light is this great establishment! Haseeb wouldn’t give me anything for free, but he humored me the entire time and that made him a great sport. Odalis was very helpful! That explained the contract fully and made sure we left with piece of mind. I will be coming back very soon!!

Da
Review №61

Nice place to get a financed phone. They have about 3 different financing plans. Definitely going back again.

Jo
Review №62

I was here to get a phone and and they gave me great service good people nice store I give them thumbs ups. I recommend any one to come here to buy a phone they will give you the best service ever I promise come here if any one need a phone.

Mr
Review №63

Awesome costumer service. Came in with something better than what I asked for. I would recommend everyone come here.

He
Review №64

I I have finance 3 phones with them great place to do business

Ja
Review №65

Jackie helped me. Very helpful and sweet, reasonable pricing as well. Would recomend.

Ti
Review №66

Odalis help me with a phone and was Great. I have encountered lost of rude ppl but this is not one of them. Great place and great atmosphere. Thank you

Br
Review №67

Awesome group of employees. Helped me get financed for the iPhone 6 Ive been wanting one for a while now. Definitely recommend this place my credit is not that good and I still was approved.

D
Review №68

The owner gave me a call and chatted with me about the issues I had, which is impressive as they seem to really care about their customers. Seems I was a bit hasty with my earlier review without discussing my issues with them first. I was wrong and I apologize.I will definitely do business with them again if need arises to finance a phone in the future.

Bo
Review №69

Excellent service the best in town Odalis & Vanisa

Ke
Review №70

Awesome staff the Haseeb and Miguel were great I had would definitely share the word about this place and definitely come again

Ad
Review №71

I had a great experience here. Great vibe! Haseeb and ODALIS were very helpful. I definitely recommend coming here if your looking for a new phone.

Am
Review №72

Great experience dealing with Odalis. She made sure I fully understood the lease and the payments on the iPhone XR. I will definitely come back again.

Ca
Review №73

Alicia was very helpful and nice:)

Cr
Review №74

Really good customer service, helped me out with every question I asked. I would actually recomend this location to anyone who plans on financing or looking for unlocked devices

jo
Review №75

Tannia was wonderful ! She was patient and helped me get approved . I am very happy with her service . I’m gonna recommend TIC to my friends and family !

Is
Review №76

Very nice place to get finance with no issues and personnel are very kind.

Ju
Review №77

Very helpful haseeb and Jackie very helpful wonderful people they have a repeat customer

Ja
Review №78

Actually no sir as soon as I finished my question my husband asked one too and she turned quick to answer his. You might want to check that. Also she heard me when I told my husband that she didn’t even answer my question and kept ignoring me and no she was not working on no lease she was already done explain it. Their is no justification and you shouldn’t cover for a type of person that don’t respect when someone’s kids and wife are around. I really hope nothing like this happens to future customers. My job involves customer care and I can assure you this is not ok or professional. Also when a customer lets her know about the problem she shouldn’t be laughing like if the customer is stupid

Ta
Review №79

Nice and friendly sales representative

Br
Review №80

This place is a SCAM! They make you believe your receiving a brand new watch, they even let you finance it, WHOLE TIME THE WATCH DOES NOT WORK! Do NOT AND I REPEAT DO NOT DO BUSINESS WITH THIS PLACE!!!!! HUGE SCAMMER

Bo
Review №81

Picked up iPhone 6 a month ago and all the sudden the phone was blacklisted. Went to get a replacement and this one is locked also. It sucks because I got a phone prior to this one here and not one issue. The customer service is great, they gave me a free tempered glass cover for my troubles but what good is it if I cant use this phone!

Ja
Review №82

Odayls nice, fast able to get me a new phone within minutes would recommend to others

Al
Review №83

Haseeb is the bomb. New 6 plus with all contacts. Even restored my old phone. 5 stars. 😏

He
Review №84

Wonderful customer service! Super fast! Knows exactly what there doing! I completely recommend them! 😀

Br
Review №85

Beyond (Great-Service) thanks to Odalis & Tannia!!!! Highly recommended Hands down!!!

As
Review №86

Great service awesome attitude and patience of course helped by Odalis

Ki
Review №87

Good customer service; customer rep Odelys was very professional and gave great detail : )

Ch
Review №88

Hey, this guys hooked me up really good. If u need think of phones and accessories, think of haseeb and joanna @ the tic wireless phone shop. They are the best. I am glad I got my edge. Go get yours

Se
Review №89

Awesome selection of phones with excellent rates!! Highly recommended.

Br
Review №90

They did everything to help me get a new phone. So I got another one for my wife. Excellent group of people.

Ke
Review №91

My experience with the representative was awesome, it was nice doing business with the company. Ill be back soon with my friend

To
Review №92

Alicia was very helpful and nice!!

Ar
Review №93

Awesome customer service. They went out their way to get me the phone I wanted and walked out with a brand new iPhone 6s same day. Definitely will come back.

Ge
Review №94

Excellent customer service and product knowledge

Cl
Review №95

Alicia was very helpful and kind

An
Review №96

Best custermer service and AMAZING Prices. Got an iphone 7 for a very cheap price with charger and wireless headphones.

Tr
Review №97

Go see Tannia exceptional customer service and she fine!

Jo
Review №98

I would really recommend this place to everyone they really nice and helped me out. And got a good deal on my phone..

Jo
Review №99

Haseeb and Odalis were a big help on getting me the phone I wanted they went an extra mile by staying 45 minutes after closing to make sure I did not leave empty handed .I really appreciated that, this is my second year coming to him for a phone and I will continue doing business with him .

Ti
Review №100

The phones are pricey but thats okay with me. It takes a while to get everything done because they get busy but just be patient. Haseeb is good guy and his staff is great. I bought a phone and for some reason it wasnt working right so I brought it back the very next day to swap it out but it was Saturday and Haseeb wasnt in so I had to leave my phone there til Monday. They offer a temporary phone for the situation. Called in Monday morning a was asked to give them 2 hours. They called me back within 2 hours and my new phone was ready to go. Haseeb made everything right. I will buy my next phone from TIC Wireless.

Information
29 Photos
100 Comments
4.6 Rating
  • Address:3838 Hillcroft St STE 100, Houston, TX 77057, United States
  • Site:http://facebook.com/ticwireless
  • Phone:+1 713-339-9300
Categories
  • Cell phone store
  • Cell phone accessory store
  • Screen repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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