Alex is a master with frames for hands, I swear. Unsure of what truly fits your face, hell help picking the perfect pair of glasses at affordable prices. I enjoy my visits when its that time of year.
Thanks for my COLORED CONTACTS ! I know I can trust these versus who knows what from Amazon. HAPPY HALLOWEEN!!!!
Alex was so great! He ensured that I got the best glasses at the best deal.
Alex was great and really went above and beyond to make it an excellent customer experience!! I will for sure come back and send everyone that way as well!! Also they do offer same day lenses for some prescriptions
The customer service here was miles ahead of any frames place Ive ever been to. The staff greeted me with courtesy, enthusiasm, and great know-how. They picked up quickly on what I was going for, and brought all options they could directly to me that fit what I was in the market for. I ended up finding frames that were a perfect fit for my face shape. When I went to pickup my glasses, the staff again went above and beyond to ensure I got the help I needed with insurance reimbursement. In fact, they even threw in some anti-fog spray, which worked very well. And, I have to also note that this place has tons of great designer options. This is not a handful of designer options. It is full of Burberry, Polo, Calvin Klein, etc. You will definitely find it here, if it exists. I highly recommend this place!
I’ve been bringing my business here for the last five years. Alex the owner is great to work with and very helpful in frame selection. I have progressive lenses and have had a lot of problems with other optometrists. The lenses here are excellent and always right on the first time!
Alex and his staff were great! They have a great selection of frames and were very attentive in helping me choose a pair of glasses. I love my Gucci’s and would highly recommend to people that are looking for a new pair of glasses.
Both my kids recently needed glasses and Alex came through with exactly what my particular 10 year wanted as well as sports glasses for my softball daughter. And the anti fog spray he hasIs awesome! Lasted 3 days with 1 application and 1 was fog free on the airplane to Hawaii. Thanks again, Alex!
I cant say enough positive things about this place. As I am new to having to wear glasses, I quickly learned that I had a face that is difficult to fit. On top of that, I am also rather picky about what I wear. I searched for weeks after I got my prescription trying to find something, anything that would work, with no luck. I found Factory Eyeglass Outlet online and got to their store as soon as I could.From the moment I walked in the door, D.A. made me feel welcomed and heard. He put me at ease after patiently listening to me explain my challenges that I had encountered. He assuredly and genuinely responded with, we got you, you wont leave today without finding something that will not only work but that youll love. And thats exactly what happened.When I went to pick up my new glasses, it was Alex that was there. His attention to detail and the knowledge he possessed were impressive. He was able to customize and adjust both pairs of the glasses that I bought and was insistent that I not leave until I was completely comfortable and then if I had any additional questions or concerns to not hesitate to call.These guys are the real deal. Their dedication to customer satisfaction is unparalleled. I have already sent a few friends their way and will continue to do so, confidently knowing that theyll be well taken care.
Amazing Service. Would definitely get classes here again!!
I have used Factory Eyeglass Outlet for many years. Alex has taken his Dads business to the next level. Alex is always professional and very helpful with selecting the best glasses for my needs. I despise progressive glasses but have had them for many years.Alex suggested computer glasses for my latest pair of glasses to use at the office. This pair of glasses are the best Ive had. My vision is fantastic whether at my WFH office or my actual office at work.I will keep coming back to Factory Eyeglass Outlet for my glasses!! Alex is AWESOME!!!:)
After reading the stellar reviews, my wife and I decided to give this place a try. We went in to purchase 2 pairs of branded prescription eyeglasses. From the start, Alex was friendly, informative & just all out amazing! He helped us both to find our perfect pair for a very affordable price. I would recommend him to anyone. Amazing customer service, communication and affordability.
Wonderful service and a great selection of glasses. Im so happy we waited to come here. Thank you Alex!
Great customer service and awesome selection! He definitely knows his business, we couldnt find proper looking glasses for my son and on his first try Alex picked out a family favorite!
Excellent customer service, would recommend to everyone!
Awesome servise thanks alex🌟🌟🌟🌟🌟!!!!
Highly recommend this place. I was greeted by everyone and Alex was so helpful. He was patient with me and pulled many frames to fit my face. You wont be disappointed. They have a huge variety of glasses and sunglasses. Thank you Alex and Christian.
Great selection and great prices. Super friendly staff. Would highly recommend for anyone.
Excellent customer service!Recently moved and Alex was very accommodating and sent my order within a couple of days. I would highly recommend 💚
I have stopped by Factory Glasses Outlet several times in the past few years. Alex has always been courteous and helpful even though it had been more than 5 years since I purchased from him. For some unknown reason, not the store or Alex, I didn’t pull the trigger.Monday afternoon of this week, I walked in and asked if he could get me set up with a new pair of RX sunglasses by Friday. He told me no problem. I was shocked, I had been told by two other places that it was impossible. He proceeded to help me pick out great frames that were a bit unusual, which is my preference. I needed trifocal progressives with medium to light gradient lens. If that wasn’t complicated enough, the frames I chose had an unusual lens cut. Alex totally came through. It is Friday and I am wearing a very sophisticated pair of sunglasses. Oh, yes, he did NOT charge extra for his effort above and beyond.
This convenient location is a treasure trove and if it is not in store, you can count on Alex to find it. . Alex is well seasoned in the eye glass field, he offers personal attention to detail, extensive experience, and always professional. Thank you
I bought 2 pairs of eyeglasses from Alex and they are amazing!! I highly recommend his services. He is very knowledgeable, professional, has a great selection of frames and his prices by far beat anyone!!! I will definitely be sending everyone I know to him and you won’t be disappointed.
Super selection and great prices. Alex was so helpful and professional helping my wife select just the right frames. Quality lenses made all the difference in her vision. Thank you so very much!
I got the best service and best glasses I have ever had, and at a reasonable price. So I went back and Alex made my 94 year old mom some special TV glasses, guess what? They work better than her other new bifocals she got recently. Thank You Alex.
I walked in and was immediately greeted by the owner Alex. He was kind, courteous and extremely knowledgeable. I was amazed at the large variety Of frames. It could have been overwhelming but Alex took the time to choose frames that “framed” my face. When I went to pick them up, Alex was there again and adjusted them perfectly. I’ve had nothing but complements on them. I’ll definitely return with my new prescription.
ALEX TESTA is truly a craftsman who knows all aspects of Eyewear. Customizes the experience.
Alex was very professional. He helped and answer every question I had about my glasses. It was great a experience!
I absolutely love my new glasses. I have gotten so many compliments. Wide variety of styles and professional staff. Stop by you wont regret it.
Wow! This place is truly amazing. I called in and spoke with Alex about a pair of glasses for my husband. He didn’t have what I was looking for but I came in and he was able to accommodate me! He even stayed later to replace the lens. Customer service is UNMATCHED! Great products at an affordable price! They also have beverages for customer convenience while you wait! I will definitely go back for all of my eyeglass needs!
Loved this place! Got greeted as soon as I walked in Alex was really patient with me at all times, my glasses got here quick (which is good because I REALLY needed them) and have so many glasses to choose from definitely recommend.
Alex is patient, caring, knowledgeable, and professional. He truly cares about making his customers happy and will go the extra mile to do so. I highly recommend this place!
Thank you Factory Eyeglass for your expertise. Friendly and affordable. Alex made the whole experience enjoyable.I highly recommended Factory Eyeglass for all your optical needs!
Service is unmatched! Alex goes out of his way to make sure his customers get the best experience no matter what. I’ll definitely come back.
Alex is fantastic! Absolutely willing to work with my schedule, budget, and style. My sons glasses fit perfectly and I had an awesome experience! I would definitely recommend this shop!
Just purchased my 3rd pair of sunglasses and Im extremely satisfied with all my purchases. Customer service is exceptional. Alex was extremely helpful making sure my needs were met, I highly recommend this place.
Great customer service. I walked in on my lunch break needing help putting my prescription in frames i had purchased elsewhere. My optometrist office was not willing to help me do this with the frames i wanted . Alex had me in and out very quickly! In fact he helped me a lot more than my actual optometrist. I looked around his store he had so many options. I really regret not choosing him to help me with my frames to begin with. You will not regret taking a visit to him. I will definitely be using him for all my future eye glass needs and will be referring him to all my friends in family
Alex and his assistant are great. Both very attentive and answer any questions you may have. The store also has wide selection to choose from with reasonable pricing.
I was able to pick out my Silhouette frames and use my insurance at this establishment. I received the best service and the best fit ever. I have never had such excellent glasses. They are trifocals and they are adapted for sunglasses outside. I also got sunglasses to attach to the frame to use while driving. I love these glasses.
Alex is the best. he works on your glasses that you bought 15 years ago to insure that they still fit and are comfortable. I highly reccomend him.
Walked in and talked to alex about having my lenses for the eyeglass frame I bought online, very knowledgeable about the subject, within a day he already had my eyeglasses ready ! I would recommend his business to anyone.
15 years and counting!I am a returning customer and always have an amazing experience! Great customer service, very knowledgeable and experienced in what they do.
Over the last 4 or 5 years, I have purchased several pairs of eyeglasses from Alex-Factory Eyeglass Outlet. He has a very good selection of styles and the Customer Service is EXCELLENT!!
The selection in huge and the service is absolutely the BEST! Alex was exceptionally accommodating to my schedule and so helpful and incredibly knowledgeable. I definitely recommend this place to everyone!
I happened upon Factory Eyeglass by chance. I was going to the UPS store next door and saw the Maui Jim sign on the window. My husband had just lost his glasses so I thought I’d see what they had, but figured we would end up going to a larger store to purchase. As soon as I walked in, Alex greeted me and was extremely attentive. He was professional, nice and offered a more than competitive deal. I knew I couldn’t pass up the deal and I was happy to support a local business. I will definitely go back for all of our sunglasses needs (and glasses when needed).
Very nice employee, very respectful and personable. Glasses are great!
I received the best service. Àlex Was very professional and very patient with meHe has very good customer service .I highly recommend this place Is the best .
Great customer service and even greater prices. Alex will work with your budget I highly recommended.
Great frame selection & outstanding personalized service. So happy to have found a boutique operation geared to the customer!
Awesome customer service. They had all the top designer frames and the absolute best price.
This company cares for your vision and for you! Alex made sure even after my visit that everything with went smoothly and that I was 100 percent satisfied, which I am!! Thanks Alex!!!
Just purchased a second set of glasses. Great service and selection!
Neat establishment. Accommodated to my personal needs. Purchased several pairs.
As someone who loves high end sunglasses, Fatory Eyeglass Outlet is my go to shop for Serengeti and Maui Jim. The customer service and attention to detail provided by Alex Rodrigues and his staff are superlative.
Alex was the best, he helped me find the right glasses for me and had them ready the next day.... and to top it off he had them delivered to me because I couldnt pick them up cause if my work schedule.... THANX ALEX
Appreciate the good service my brother, Lil Edwin and I are happy and love our new glasses.
Good prices. exclusive frames, colors, designs. Personal service.
Great selection and Alex is great! He knows his business well and is very accomodating!
I thought the pricing was competitive and the service is great! Alex, the owner, is very knowledgable about the eye glass industry and assisting to select the correct shape of glasses for your face.
Good and accurate service Plus a wide variety of frames
April 2013. I shopped here for years and was very happy with them, but its under new management. I asked for few items prices over the phone just to find out its triple or more the prices quotes to me. So I take the cue and go elsewhere .The service was rude and deceptive !
This shop has the best selection to choose from and a friendly staff with the quickest & finest service as well. Am definitely going back for my eyewear needs in the future!!!
Very good and professional serviceI will recommend it to anyone
All my eyewear since I started wearing prescription glasses are from Factory Eyeglass Outlet. I appreciate the personal service and great prices.
Excellent customer service and great selection.
Low prices
Excellent service
The best quality, pleased the best optics of all🤩🤩🤩
I recommend this place .. Alex is a person who helps you with an extraordinary attitude I went to many places in Houston to buy ..but really in prices and attention this is the best one I found .. I recommend this place buy my glasses sun with prescription and my glasses to wear at night I went to many places in Houston but in truth this place was the best Alex helps one with everything is an extraordinary person and the prices buenisimos .... 👍👍👍 be very happy and satisfied with my new glasses .. Thanks Alex.
The best attention and professionalism. The quality is the lenses is from ⭐️⭐️⭐️⭐️⭐️ +