Frozen food that has completely thawed out and then refrozen to put back on the shelves to sell, the item is not expired but it is spoiled.Bell pepper had worms in itI do not feel safe shopping here

Over priced, poor quality meats, on a good note store is fairly clean

Local store. Convenient. Always has what i need

I went in on Friday, 2/12/2021, purchased my groceries, drove home, unloaded said groceries and put them away only to notice that all the meat I had purchased was not in any of the bags. I looked at my receipt and I had paid for two Cornish hens and two packages of center cut port chops, yet it wasn’t in any of my bags.I drove back to Foodarama and the young guy who checked me out just kept staring at me until I told the security guard to call the manager. After that he reached underneath his counter and pulled out my meat. Thug.I’m done shopping at this location.Just scandalous.

Foodarama isnt what it used to be. I wouldnt buy in bulk. Just for maybe a couple days worth of produce because it spoils rather quick compared to other produce from stores using the same methods at home. The store always has something spilled. The cashiers are there for just the pay check and the service kinda sucks because they are kids or dont really want to be there. But its an easy store to navigate and the ice cream selection is my favorite part.

This is the only supermarket that does not have disinfecting wipes to clean the carts, they do not have a hand sanitizer and they do not mind helping to protect their customers. HEB and its other supermarkets are the best

Poor customer service, no one cares about there job that works here, the manager walks around like a big shot with his dress shirt and tie and does nothing to manage the nonexistent quality of service that goes on in the checkout area . The teenagers that run the checkout area seem to do as the please. The service both is not excluded the two or three people that usually work back there are just as unfriendly and unprofessional.

Overpriced af stopped going because they’re over the top prices for small quantities of groceries. I hope this chain and others get reported for price gouging!

U know how ppl say the truth hurts well am sure this will hurt. I use too love going there spending my hard earned money. But when I slipped and fell in that store 2 months ago due to an employee not cleaning up water that he spilled. I was treated as if I did it. I fell in front of the store manager yes he was very concerned. No I never contacted a lawyer due to I thought since the manager saw it. I was afford 300$ worth of food. Treatment was so disrespectful by there insurance company. I got 500$ check that was even hard to get. I only go there due to its the only store around. I rate it a 10 for the most disgusting store. *

No rate for this store second time they sold me spoiled meat and they dont want to refund the money back, I will be calling the health department every week. This is so sad how they treat the black community.

This foodarama has zero customer service when it comes to placing a cake order at their bakery. I stood there in line for 15 minutes for her to skip over me to help a customer who came after me. Then tells me I need to order at an earlier time. She informs me I can do it over the phone but when I all the next day I get the excuse no one can take my order but they are working in the bakery.. Needless to say I won’t be back. Those ladies who work back there clearly need to fire!!!

Saturday, January 19, 2019 I made a visit to foodarama grocery store located on 4425 W.Fuqua in Houston TX. It was just a quick grocery stop in which the total of my items came out to 13.45. While checking out the cashier advised that my card was declined which I knew had to be a mistake. I asked her if the store had been having issues with the card system and she advised “no.” I tried again about five more times to get the payment to process and each time it had declined. Eventually I gave up and walked back to my car since I didn’t have any cash available and as soon as I was getting ready to pull off, I received an alert that the payment went through on my bank’ end. I decided to go back in the store to show proof that the payment had cleared on my end and to also retrieve a receipt as proof to show my banking institution or if possible to get the items that I had obviously been charged for. The manager which I now know as Mauro advised that there was nothing that he could do at the time and I would have to just wait up to 4 days to get my refund which made me upset because if he was not willing to void the transaction in his system, my banking institution wouldn’t believe that an actual refund would be due since the payment was complete on their end. Unfortunately I wouldn’t be upset with the bank if that was to happen because on their end, it would look as if I made a purchase and just wanted my money back even though the items were in my possession which is what I was trying to explain to the manager. All I wanted was some type of proof that I can show to my bank to make sure the refund process went through or to receive my items that I purchased. I worked in the retail business when I was younger so I definitely knew for a fact that he could have looked in their system to void the transaction in order for me to have physical proof that I did not have these items but he was not willing to help. Once I realized that he was not willing to help me, I finally decided to just walk out.While sitting in my car I made a call to my husband and explained the situation and he advised me to wait for him to get to the store so maybe he could be a second voice of reason. Instead of the manager helping us he decided to call the police on us. At the time I had no idea what he had actually reported but when the officers arrived I found out that he reported that my husband and I was stealing. When the officers arrived, I explained to them that right now I didn’t have much money and every dime that I have matters right now. The officer kept asking me “Did you ever leave the store with any merchandise?” I kept telling her no and stating that the only time I left the store was when I went back to my car when I was getting ready to leave. That’s when she advised that the reason they were there was because the manager advised them that it was a theft call. I was beyond humiliated. First from the system having a glitch and my card being declined and now this. The entire time that the officer and I were conversing the manager was nowhere in sight. HE WAS IN THE OFFICE VOIDING THE TRANSACTION WHICH IS WHAT I WANTED IN THE FIRST PLACE!!!!!PROOF. When he decided to show back up and explain his end to the officers, I asked him why did he call the cops and report that my husband and I was stealing from the store? He lied in front of the officers and said that “He never told them that.” At this point I was livid but I kept my composure. I am disturbed by the fact that not only did he refuse to take the extra step the first time to help me by voiding the transaction to have proof but he had now had insulted me even more by calling the cops and stating that we stole from the store. I work hard for every dime that I have and the level of humiliation that I experienced today is unexplainable. I live in this area and I really hope that this person is handled appropriately. I would hate to do so but if nothing is done I will definitely take further action.

Pretty much the only choice in the immediate area, which stinks because this store is no good. Poor selection, high prices and subpar meat and produce. The less I say about the customer service the better. Do yourself a favor and go to Joe Vs or Fiesta.

Store is in the neighborhood. Convenient and not crowded. Was able to get what I wanted at a reasonable price.

So Carmelita is extremely rude. I mean she did not acknowledge me at all when I came to her line. She has EXTREMELY POOR CUSTOMER SERVICE. I feel that if you do not like your job then you should go and do something else or move to another part of the store where you do not interact with people. I said thank you as I finished my transaction and she jammed the receipt and change in my hand and didnt say anything. WOW

The store is clean, the staff is friendly and approachable, and some of the prices are lower than other neighborhood stores.

There is really not a lot of stuffs but things that are u really need are there and no long lines

Manager is very helpful. And makes ur visit warm

They always have a spoiled or Rotten food bought some bread here it was wet every time I buy something from the store it’s spoiled or Rotten

When items are on sale for some reason theyre not changed at the register I always have to watch the register or I will be overcharged like I was today. I brought bacon regular 11.99 on sale for 7.99 and was charged 11.99. Please enter your sell items in your registers thank you.

The store food quality is OK it could be better managers and cashiers are OK....the old light skinned security guard needs to go back in for a training hes very rude and disrespectful he has no regards for women with children he feels because hes a retired police officer he can talk to you the way he wants....this is the 20th century sir we are not boy and girl and you dont approach someones child especially if the parent is present for you to speak with....completely unprofessional....

You Guys Should start doing better today. Dont worry about the unhappy people giving you negative responses. Focus on your store Let the people see you tomorrow With a smile on their faces. I ❤ HOUSTON Texas!

Ora tlacuache. Pus que digo este lugar es conveniente para los que viven cerca.This location is convenient for those that live around. Check for the expiration dates and look around for smiling cashier faces, you’ll have a decent time getting your groceries.

Great vegetables and fruits

Everything was 1r 2 dollars mark up. I go in this store once r twice a week. Buy a lot of the same things today was it. There are a lot of things I over look. I will take my business to Pearland. Sure u dont care. I couldnt believe what I saw today. The one at 4425 FUQUA #5

Like it much better than the others Ive been too. Greater selection too.

FRUIT AND VEGETABLE PRICES ARE GOOD.

Ive never left a review for a grocery store, but I felt this was necessary. After Houston and the surrounding areas just survived one of the worst storms this country ever faced, what does foodarama do? THEY RAISE THE PRICES ON FOOD ITEMS...you need to be ashamed of yourselves. Needless to say, Ill NEVER patronize foodarama again

Quick in and out store. Not high on quality or selection

I was very thankful that they were open!

Second time I went back to store because of spoiled meat. I exchanged meat for a new package and that was spoiled too.....Im changing stores! My family doesnt deserve to get food poison

Cant stand shopping here. Hate everything about this store.

Worst cashiers ever we need to all stop shopping there they do nothing for are neighborhood very rude ppl

Overpriced!!

The manager has bad customer service and is very rude (with a smile). The kids that suppose to be bagging is always playing around and talking nasty...I do not like this store

Feet. In and out fast

Worst experience ever came in with my two kids inside and the security stopped me saying to leave my diaper bag in the front because it was a backpack how dumb could that be im not a student im a mother of two i will never go again to that location (unprofessional )

Very clean and they always have plenty of lanes open.

They sold me expired milk & acted bothered when I called to complain. The manager does not have good customer service at all

Every thing at this store is low quality and the prices are like you are shopping at Krogers. If they have 50 shopping carts 45 of them are broken. We are not going to talk about some of the attitudes of the cashier

Been coming here sent I was a kid so.... They have what you need when you need it

Bought a dozen red roses and all the petals fell off as soon as started to put them in water.

Store is clean but the food is to high and some of the food do not look good.

Fresh fruit amazing

Prices have gone up to much...back to Fiesta!

It has everything that I need

The parking is very bad

The store is clean.

Went in there for 10 min when I got out someone had broken into my truck and the security didnt even saw nothing and he was standing outside

Good6

Very expensive everything else. Besides, the lady who attended me opened the bag of grapes that I carry and grabbed some to eat them that is a lack of respect, that is not done, out of respect to the lady, I did not tell her anything but even the man who came after me He did not like to see that .. in this situation that we are in, they do not have to be holding it

Everything is very expensive they have many expired products for sale and they do not care apart the store is very dirty today I went to buy eggs and all the packages had broken eggs better go to joe v del 8 or the party of the south post oak

All excellent, the only thing is that fresh fish is missing

Excellent attention .. Quality in their products .. I recommend them. Thank you

Very good service, very friendly staff k works there in foodarama.

Always extrairdinary