Wonderful experience with the Houston AllBrands! I recently purchased an embroidery machine from this store, and I while I am very happy with my machine - the customer service in this store has been amazing. The employees are knowledgeable, helpful and really go out of their way to make you feel like family.

Enjoy this store and the people. Not quite the fabric selection of some other stores but many other needed selections. Still one of my favs

Great place. Friendly people. Always helpful.

Love this place! People are super, very helpfulAnd knowledgeable.

I went in to see about purchasing a sewing machine, I received such great customer service. I wasn’t pressured into purchasing anything, and all my questions were answered.

The store has lost its Sew Contempo charm over the years and now has nothing left of the brand. Allbrands has turned the fabric selections into a Sew Vac Warehouse quality and no longer offer premium quilting cottons - the shelves are so sad. If you manage to find a gem it is a remnant of the previous owners selections. The shop used to carry a reputation for the best Quilt Shop on the Gulf Coast. While the store still has top quality machines the sparkle and joy throughout the shop is gone. I no longer have a need to make the journey south just to visit the shop and now enjoy the other shops in the area that carry the better variety of fabrics. It is also deflating for the staff that have to constantly address the reasons why the new lines from Andover, Free Spirit, Moda etc are not on the shelves. Allbrands no longer purchases fabric from the top design houses and it will be the downfall of this location. The area and clientele deserve premium fabrics to sew on their premium machines. I would not be surprised to find that Brother and Bernina pull-out their distributor agreements in the next couple of years.

A week or so ago, I came in for the first time and was helped by Bobbi and Anastasia. They were both extremely helpful and knowledgeable about any questions I had regarding thread, scissors, different techniques etc.Amazing customer service, everything I bought from this store is super high quality too and the prices are fair. I highly recommend this place!

Update*****Today Margie took the time to speak with me about the unpleasant situation the previous day. She and the owner have helped me with my repair and also with the Brother I purchased. I wanted to update here because I felt it necessary that when a store goes out its way with kindness, this is how we make the world a better place. So thank you to the store for making things right, I know it is a stressful time for us all.———————-

Very nice people. Covid19 has taken a toll on all businesses. They were low on threads.

Lost 2 stars for snotty attitude. Went by today to specifically pick up the last roll of specialty stabilizer for some silk robes Im monogramming. Employee asked how she can help me .I told her I had spoken to another employee who had pulled their last roll and put my name on it and set it aside for me for me to pick up today. After looking in drawers, she went and grabbed something else and told me it was the same thing. ($10 more). It isnt. I wanted to purchase what the pros told me to get. Her attitude became short and snotty, pulling rolls out onto the floor quickly, as she finally got on the phone with the employee who put mine back for me, Im picking up rolls rolling away. Lo and behold, there it was. Her response? Walk to register, plop it down on counter for someone else to ring up and walk off. Now, I know everyone has bad days, I have them, myself. But PLEASE, dont be the person who ruins what is supposed to be a respite and therapy to countless others. Our love of sewing, embroidery and crafting is one that is supposed to foster sharing and kindness. I hope that the next time I go back, it will be a little happier place.

I went in to look at embroidery machines. I spoke to Gwen. She was so sweet and helpful and knowledgeable. And theyre prices are good too. I will definitely be back to buy a machine from her.Ive been to a couple other sewing machine shops and no one really helps you or takes the time to show you the machines and what all they do but Gwen did. She earned my business for sure!

Cant say enough wonderful things about the people and the shop! The staff is knowledgeable, helpful and very friendly. I wont go anywhere else for a new machine or for service!

We have been coming to this location for our sewing needs long before it was Allbrands. In the last few months, especially, we have loved seeing all the new materials that are coming in and items you would normally have to get online. It is hard to find good material and good prices. Please keep them coming. I also loved the variety of classes they provide in order to continue our education of sewing and quilting.

I’m quilting for the first time, and picking out the right fabrics in the right quantity for my soon to be queen size quilt seemed a little intimidating. Upon entering the Clear Lake location, I was immediately asked if I needed any help. I came to discover the offer of help was meant wholeheartedly. Gwen helped me make smart fabric choices while letting me capture a collection that i believe my wife will love. She also made sure I had enough of each to do what I plan to do. Gwen said her job there was part time. I plan to return......on a Thursday or Saturday. Thanks, Gwen!

Great store, friendly staff.

Called in twice first time very professional today spoke with a different lady who gave me a quote $1000 over the other local competitors. Asked to price match, she said we dont dic around with the price and said have a great day end of call, sounded sarcastic. I wouldnt dic around with this store if you like to get kissed first. call around and check prices for sure. Put a down payment with another company 1000+ less. If I didnt speak with the owner check your employees im 50/50 on customer service and will never consider yall again because of prices and service. I dont dic around either have a great day

I can;t even give this place a Star, let alone five stars. Purchased a Scan N Cut in December of last year and have yet to have the class offered by the store. Ive only been offered excuses. I only gave it one star because it would not allow you to post this review without a star. -1

I went in to the store looking at embroidery machines. Gwen was so helpful and knowledgeable. I loved talking with her and will definitely go back to buy my machine when I am ready.

Im new to sewing and everyone was very nice, patient and helpful.

Ladies are very nice. Left machine to be repaired.

The staff at all brands is knowledgeable and extremely friendly. I can always count on them to know the answer to my questions. I have an older machine, 33 years old to be exact, that they do not carry the parts for so they knew exactly where I could order what I needed.

The ladies in the store are very friendly and helpful. They answered my many questions and didnt mind showing me different products around the store.This store has so much to look at. They carry many notions, pretty fabric, and some very nice machines. I did not have time to look at everything and will definitely return to do some more shopping.I will be recommending this store to my quilty friends. Its worth the drive for their great selection of items and their awesome customer service.

I ordered a photo scanner as a gift. After ordering I checked online review sites and it appeared all the reviews were terrible for AllBrands. I immediately regretted my purchase - until it arrived. Relieved and happy at the quality and speed of my purchase. Watch out for the review scam sites.

These guys fixed my machine that had been in a different shop twice already. Runs like new now. Thanks AllBrands!

Worst customer service I have ever experienced. After buying a monogram machine I return home to find my sales person did not give me all of the supplies that come with my machine package, therefore making me drive 45 minutes back to the store. I also bought the bes4 dream edition software there in January and two months later I am still having to fight with brother because the software they sold me did not work. Apparently they cant even swap out software that they sell to you even if it doesnt work. If you know what your doing/ looking for this might be an okay place for you but if your a beginner and want to learn do NOT go here because the sales ladies do not know what there talking about or are they willing to help. Perfect example I had to show the sales lady how to thread the machine.

I love this place! They are always friendly and remember me when I come in. I have taken at least 8 various classes over the years and have learn a great deal! When I have my machines serviced, they usually call me earlier than expected to say it is ready.

Large selection of embroidery machines, supplies and ideas. Very knowledgeable and helpful staff.

This is mainly for the service guy that acted like he didnt care if I ever got my replacement machine back. Was very rude and not willing to supply me with the information I was requesting so that I could track my new machine. Too busy to help...been waiting very patiently for a month now and Im losing my patience.

Helpful friendly staff.

Great new place i got same day service on my 10 needle Brother embroidery machine

The ladies at Allbrands are fantastic! Fabric, thread, needles for long arm machines, notions! Great place, I highly recommend visiting for your sewing needs.

They have a great selection of material other places dont. Plus, they are very helpful.

Looking for a sewing machine? Good place to shop and some fabrics.

I had my serger serviced here and it was ready much sooner than expected. Good job!

I love sewing. I recommend them to anyone who loves sewing, quilting and/or embroidery.

I love the fabrics here at Sew Contempo, they have a very good selection which it good cause I love to make quilts.

I thoroughly have enjoyed the seminars and classes offered at AllBrands. I went to the 2015 Lonestar Embroidery University; this is a must for sewing and quilter enthusiast. I was able to meet and work with some of the popular designers and internet educators on Its Sew Easy. (i.e.: Angela Wolf and Joann Banco to name a few.)This year Ron and I are starting a sewing, embroidery, wood and stained glass business. We will be attending AllBrands class on starting a business on September 10, 2016. Look for great things to come out of our business: Creative Lee

Great staff!Service is extremely slow 4-6 weeks to get a machine cleaned is unacceptable IMHOother than that great store to shop

Cashier was super nice. They have more of a variety at this store and the cashier was super nice,.

Great people noligabal on sewing products

Long arm quilting class, fun.

Good quilt store

Great fabric available

Small amounts of fabric