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Turner Hardware
11730 Hempstead Rd, Houston, TX 77092, United States
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Turner Hardware
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Ry
Review №1

Best hardware store in town! Among the staff I have always found considerable wisdom and useful insights as well as inventory selection which will not be found at any of the big box stores. The cashiers always have a lovely disposition which means that Ive never left without a smile.

Mi
Review №2

Always nice and friendly staff. Very helpful finding me what I need.

To
Review №3

Lots of stuff in Turner Hardware.Found the bolts I was looking for. Good selection

Ji
Review №4

Helpful and courteous staff, and they have many things the big box stores don’t stock. The prices are a little high, but the selection is good.

Ro
Review №5

I really like this hardware/lumber store on the Hempstead Hwy @ W. 34th St. They have been in business for 70 years!They have the largest selection of Case pocket knives I have ever seen (see photos).You can find any size and grade of screws,nuts, bolts and washers. They have two fully stocked nail bin carousels. Most common nails are $2.00 a pound.There is a huge selection of hand tools. You can find just about any item for all of the building trades. They also sell lumber.The store is well staffed with friendly, knowledgeable and helpful associates.

Ra
Review №6

Really good alternative to the big box hardware stores. They will have more things here that you will not find at home depot/Lowes. Prices are fair. This place is a little tight due to their location, but the staff is really helpful.

Je
Review №7

Good service nice people and add me on Instagram negrita_tumbada

Jo
Review №8

Does not honor previous acknowledgement by store manager to cut glass too worried about hurting their cutter would not suggest ever going to Turners Hardware again I know Im not...**Note** Looks like pretty standard glass to me.Not sure what you mean by double strength..If youd like me to bring it in so you can see yourself and explain to me what the difference is.. I would be more than happy to bring it to you..

Ge
Review №9

Great service knowledgeable people 👏So much Better than the big stores

D
Review №10

Turner is an old school hardware store where the employees know where things are and how they work. They have been great in supporting us as a new neighboring business.

He
Review №11

This a REAL hardware store! They have all of the stuff that the big box stores leave out, and they *know their products*. And when *they* make a copy of a key, it works *exactly* like the original. You will almost never come away empty-handed, and if that happens, youll probably come away knowing where to find what you need.

Al
Review №12

Old time hardware store! Has everything you need for tools. Not a big box chain. Fantastic place. Helpful employees who take the time to help customers.Oct2020

D.
Review №13

This one of the few old hardware stores around.When you enter a person is standing there ready to help you.If you cant find it there you dont need it

Ra
Review №14

Love this square. Here I find everything I need and that you cant find at Home Depot or Lowes.

Jo
Review №15

Service oriented, hard to find items and old time hardware feel. Large selection of bolts in stainless and metric.

Ke
Review №16

Great neighborhood hardware store service is very important

Ch
Review №17

Best old fashioned Hardware store in Houston and Great customer service

Ge
Review №18

Great service and always found what Im looking for..great hardware store.

Ki
Review №19

Always polite, and helpful. They are awesome!

Da
Review №20

Love this place. Wish I had time to just hang out.

Os
Review №21

Best place to find almost any tipe of screw.

ke
Review №22

Great prices. Chocked full of merchandise, some of which is hard to find in larger sized hardware stores

Jo
Review №23

1st time I went I bought a bench made. They were very knowledgeable in knives. 2nd and 3rd time went for a couple of screws and bolts to replace things at the house. Again very helpful and knowledgeable in getting what you need. Stop by if you need any help.

Th
Review №24

Pretty cool mom and pop hardware store

To
Review №25

Very good customer service.

So
Review №26

The only hardware store I know where I can walk in not knowing what I need and walk out with the right thing. Their employees really know their business and the have everything any reasonable person could want. I have been coming here for 20 years and the experience is consistently amazing. Cannot recommend this store more strongly!

Jo
Review №27

03-20-21Very helpful cashier and staff.

Ji
Review №28

I grew up in the area and they were always super helpful. I moved away and hadnt been in a while and when I came back to ask about a part the person was incredibly rude. I was very nice but he kept acting irritated that I didnt know the answers to his questions. When I went to pay the older lady at the register stared me down and rolled her eyes and didnt say a word. As I was leaving I noticed many workers leaving the store. I didnt realize it at the time but it was closing time so they were clearly trying to get me out. I was very polite and wasnt aware of the closing. But still, Id have a hard time recommending this place if this is the new attitude.

Ba
Review №29

Great inventory selection, huge stock, and super helpful staff.

Je
Review №30

Turner hardware has everything! And real trained people who want to help you.A fantastic experience

An
Review №31

Good customer service and selection. If youre looking for hardware just come here. Dont waste your time with stores like Lowes or home depot.

Wi
Review №32

Come here for service but that was a mistake

Ju
Review №33

I gave this establishment 5 stars not bc of the the customer service -only one employee asked if I found what i was looking for and when I looked up to respond they were already walking away, I tried dressing American as possible- but I gave this store 5 stars for the store itself and having EVERY SINGLE ITEM I needed.. Home Depot WalMart even Ace Hardware didnt have the equipment i needed and they had it ALL... I WILL DEFINITELY BE BACK & next time my attire will SCREAM QUEEEN...

An
Review №34

I love this place. Old hardware store feeling....Shelves laid out well, good inventory, knowledgable staff to assist me. Clyde and Richard are always willing to help me find that hard to find item.Great Store! Highly recommend!

Ry
Review №35

Turner Hardware is great, they have just about anything u

Li
Review №36

This hardware store is so much better than the big box stores. They have a nice parking lot, nice and friendly staff and they did a very good job re-screening my windows all the way back from the 1960s! Do yourself a favor and come here before a big box store!

Sc
Review №37

Knowledgeable staff. If you dont find it there you are definitely not finding it at big box stores. I am a long time customer and recommend it.

Je
Review №38

Now this is a hardware store! Friendly and knowledgeable staff. Prices might be a little higher than big box store? But makes up for it if you have questions about the project you are doing. Unlike the store where you go in and never seem to find anyone working except at registers. I would totally recommend this place to anyone.

He
Review №39

Oh I love coming here. Its tight, cozy and clustered, bordering on cluttered, but theyll help the hell out of you if you need some parts and when they dont have it, theyre nice enough to point you in the right direction every time. Great staff great variety good prices.

La
Review №40

Old school hardware and great customer service

Ke
Review №41

Always a pleasure. Prompt, courteous and friendly staff.

Ke
Review №42

Love this place.

Sh
Review №43

Love this place. Great customer service. Meet you at the front, walk with you until they find what you need.

Ri
Review №44

Great place but couldn’t make my purchase due to minimum purchase for debit.

jo
Review №45

FANTASTIC PLACE.... I choose to go their all the time instead of any big hardware stores.. they got everything including great advice... great prices, and my favorite part is that they have every nut and bolt and everything that can go with it. i love this place

Ro
Review №46

Best hardware store in Houston

Cl
Review №47

If you are doing a project that requires that one thing you cant find anywhere on the web or the local Ace, go to Turner Hardware. If they dont have they will either get it or inform you where you can get it. Great people, tools and stuff. They also have Cold Steel and great knives.

To
Review №48

I agree with another poster concerning the floor help. Knowledgeable and eager to help theyre a pleasure doing business with. The girls on the registers the other poster described to a tee....Surly. Prices are higher than the big box stores but you have help finding stuff. AND they have it. No hunting for floor help thats hard to find and as lost as you are.

Sh
Review №49

Superb leaders in the arena of how to treat customers. Amazing customer service! From the people answering their main telephone to the staff working in individual departments. As an AVID DIYer, having happy, helpful and knowledgeable staff at a hardware and building supply store is worth the extra 15-20 minute drive PAST a much closer Big Orange Box Abyss.

Ja
Review №50

Ive been collecting knives now for about a year and a half, and here recently Ive started trying my hand at making them. Well I went to Turner hardware for very small machine screws and other stuff like that the home Depot doesnt carry. So I get there and not only is the staff beyond helpful I see one of the finest collections of higher end knives for sale. Well I got my machine screws but now I have to explain to my wife where the three new very high end knives came from.

Ha
Review №51

They have good customer service and their staff is knowledgeable. Youll be greeted and get personalized service; however, the prices are significantly higher than what youd pay at a HomeDepot or Lowes.

Je
Review №52

All the employees in different departments were so helpful. I just wish they had a store in the Greenspoint area.

Wa
Review №53

Great place! Nice staff. Been buying stuff here for years! Cheap nust, screws, studs and bolt. AMS oil dealer. General hardware store still has that mom and pop feel worker are very helpful!

Ra
Review №54

Awesome Killer great TX folks got just what I needed. Home depot site claims they have it but not true no CPVC at all

Fe
Review №55

Old time hardware store with just about anything you might need. Friendly service. Highly recommended.

da
Review №56

They have everything! Everytime I have given up finding something turners has had it. Best hardware store in Houston. Staff is very helpful. Been going to this place for ages.

Pa
Review №57

This is the first time I have rated a location especially since the net knows my activity, however this store is everything you might need that places like home Depot and others like Lowes dont carry. A true American hardware store with knowledgeable help

jo
Review №58

Turner Hardware super helpful friendly staff and they have tons of miscellaneous items for most any project!!

Sh
Review №59

Buyer found item requested and ordered. Will notify when received. Outstanding customer service!

Wa
Review №60

Need tools or parts they have it... I go ther for something I need now and then and I always come out with somethings that I can use for other projects. Its always fun... Best place ever!!!! Job is easier with the right tools and they have them all... Friendly help as always all the time...

Br
Review №61

Truly a hardware store where you can find anything you might ever need.

Ch
Review №62

Turners is an old time hardware store that has pretty much everything in stock that can no longer be found in a hardware store, service is number one, if someone doesnt offer to help you almost immediately, you better pinch yourself to see if youve become a ghost.

Jo
Review №63

They have everything. John was very helpful on to hook up out to trailer.

Cl
Review №64

Amazing selection of stuff, never disappointed when I go there.

ke
Review №65

If they dont have it you dont need it.

St
Review №66

Love this place! Always very helpful people.

Ni
Review №67

This is an actual hardware store. Amazing! You can literally get lost perusing the place.

Er
Review №68

Great place very helpful and great staff.

Te
Review №69

Cool store nice selection of merchandise and very helpful staff.

Mi
Review №70

My family has been coming here for years. Its true they have great stuff. The guys and girls working there are very helpful. The only problem is the racist owner klide. ITS A SHAME A STORE LIKE THIS I BEING RAN BY A BIGGET LIKE KLIDE.

Ra
Review №71

Best hardware store in Houston. Good service and they always have what I need!

Es
Review №72

Floor employees very helpful compaired to the cashiers who su...big time.

Jo
Review №73

Great selection, awesome service nearby,. Whats not to like

JO
Review №74

I do business with them on a regular basis. Theyre awesome and when we need something they always seem to have it.

JB
Review №75

A really good old time hardware store. Lots of things you wont find in a big box store.

Co
Review №76

I walked in for 30 seconds and they were able to get me what I needed Home Depot didnt have it or ace hardware.

Th
Review №77

I love that place. A real hardware store.

Mi
Review №78

This place has every nut, bolt, or screw that I couldn’t find at the big stores. Always there to save the day! Thanks Turner Hardware

Su
Review №79

The BEST hardware store in town!

Ca
Review №80

Helpful staff. If Turner doesnt have it, you probably dont really need it.

Er
Review №81

Has what you need but Elderly Lady at the front was having a conversation about me with another customer as I walked in. I don’t think it’s too kind to make fun of a customer at all. Especially to where I can hear it

GS
Review №82

Great inventory and product knowledge. This is how all hardware stores should be.

C.
Review №83

Great selection of Case and Custom Knives. Best in Houston.

Ca
Review №84

Good service,good prices.

Hu
Review №85

Awesome store, they have everything you need.

He
Review №86

Awesome hardware store!

Ri
Review №87

Dont bother with anywhere else. Even the prices are good.

ju
Review №88

The owner has Case knife on Christmas sale still. Trying to clear his stock of Case products.

F
Review №89

If you are a Pro this is where you go. Their staff know their stuff and you can fin any screw or nut yo will ever need.

Ji
Review №90

Great little hardware store with nice salespeople but two very disrespectful and surly young ladies at the checkout.

Ma
Review №91

I was looking for some hardware and man wouldnt ya know it - THEY HAVE HARDWARE!

Ar
Review №92

Great knowledgeable service

Ze
Review №93

My favorite store

w
Review №94

Grate place you can find everything there and if you cant the people there can help you

Ar
Review №95

Everythings there for the job

Ju
Review №96

Good service

Gu
Review №97

The girls dont k now parts but they have nice bot ..😚😚😚🤩🤩🤩

Ri
Review №98

What a BS hardware store. Double the price of any competition. I dont know how this place is still in business with their BS hours. They seem to only be open when everyone else is at work, so its impossible to shop there.

Be
Review №99

Found the right piece that I needed!

Ro
Review №100

Crap hangs from ceiling, Old time store

Information
43 Photos
100 Comments
4.5 Rating
  • Address:11730 Hempstead Rd, Houston, TX 77092, United States
  • Site:http://turnerhardware.com/
  • Phone:+1 713-682-5021
Categories
  • Cutlery store
  • Hardware store
  • Fastener supplier
  • Lumber store
  • Paint store
  • Plumbing supply store
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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