Linda was awesome, a true help! Guided me thoroughly on my first Rolex purchase was so helpful, patient, and knowledgeable. She made the buying process so easy and smooth! Linda explained everything in detail about the watch, was able to get it special ordered for me, and helped my friend with all of his questions. Will definitely refer more friends and family to her! Thanks again Linda!

I had a great experience with my recent watch purchase at Deutsch. Diana was great to work with and has always been friendly, knowledgeable and professional when I’ve visited the store on various occasions looking at different watches. It was a pleasant surprise when she called to let me know my dream watch was available. The purchase experience was excellent and the rest of the Deutsch team (Valerie especially) was there to help when Diana was assisting multiple clients. The store is very nice and welcoming. I definitely recommend Diana and Deutsch if you’re looking for a watch or fine jewelry. Can’t wait to visit again!

Ashley has been the most amazing sales associate in helping us find the perfect piece. One afternoon we casually stopped by to look at different options and Ashley was super friendly, answering all our questions about the many different pieces and really taking her time to listen to what we were interested in. Ashley went above and beyond to make us feel at home. The next time we stopped by she immediately remembered us and invited us to take another look and again went above and beyond, to make us feel at home and super comfortable. We feel so lucky to have met such a nice person to help us navigate the many beautiful options Deutsch Fine Jewelry has to offer. Thanks so much Ashley and team for making our experience an amazing one. I highly recommend.

I had a wonderful shopping experience today. I spoke with Ashley on the telephone prior to driving to the store. The staff greeted me on my arrival to the store and found Ashley for me. Ashley was tremendously helpful in assisting me with my purchase. She had the item I was interested in waiting for me. Ashley answered my questions and made the buying experience quite enjoyable. I would definitely recommend Deutsch Fine Jewelry.

The entire team at Deutsch is wonderful. I have to give a specific shout out to Diana who is especially incredible to work with. Shes kind, passionate about the business, and an excellent salesperson. Id look no further than Deutsch to help with any jewelry needs in Houston. This ones an easy 5 stars.

I highly recommend Deutsch Jewelers for any watch and jewelry needs. I worked with Valerie as my salesperson and she’s very friendly and knowledgeable. Purchased my first Tudor watch and will be back for more. They did not have my desired model in stock but got me one within a few days. In all, im a very happy customer!

Linda went out of her way to help me with a special birthday gift for my daughter. Its always a Lovely experience shopping with you all!

First time visiting this jewelry store and service was superb. Diana was tremendous help answering my questions to make my purchase on watch winder. She a let us try on many jewelry pieces as well. Will do future business here again.

The customer service I have experienced has been phenomenal. As soon as you walk in the door, you feel pleasantly welcome. Diana is my sales rep and she always takes great care of me. Deutsch and Deutsch will always be my go to, due to their dedicated customer service and great shopping experience. Thank you.

If you are looking for the perfect place to shop for Jewelry and luxury watches this is the place. Ashley and Valerie have treated me with the best customer care, hands down! Any question that I’ve ever had, through text and phone calls have never been unanswered. Their response time is amazing. This is customer service at its finest! I highly recommend everyone to shop here with confidence.

The customer experience at Deutsch was amazing. Valerie was extremely kind, and I could sense her passion in the industry. I will definitely be making future purchases there!

Deutsch store is one of my favorite Rolex ADs, I dealt with many in the past but they set themselves apart from the rest by welcoming new customers, my first experience with them was couple of years ago and I got a steel sports model from them as first time buyer (granted it was before the hype) but still other dealers were being picky and don’t give a sport steel to new clients. Fast forward to this year, I met with one of my favorite sales associates, Valerie, she was so professional, didn’t shut my wishes and what watches I wanted (like many other ADs do), she even helped me get 2 Rolexes this year, while waiting for some others on my wish list. She’s very patient and a great listener, she never once rushed me or tried to sell me something I didn’t want, moreover she always stayed in touch with me to offer anything I might be interested in. I highly recommend Deutsch for any new Rolex buyers, that want to build a long term relation with one of the largest and reputable Rolex ADs in TX and working especially with Valerie who exceeded my expectations every time I dealt with her. Also, can’t forget about Missi, she has helped me once before and was professional as well in addressing my concerns.

I had been looking for a Rolex watch for our 15 year wedding anniversary gift for a long time. Diana was able to help me with my purchase. I’m extremely happy with my purchase. Hope to make more purchases with the help of Diana in the near future.

All it takes is a brief interaction with Valeria Perez and it’s clear you’re dealing with someone special. She was so kind and accommodating since the first time I stepped foot in Deutsch. With no pressure - and her wealth of knowledge - she helped me make my first watch selection. Soon after that she was able to help with my second watch purchase! I can best describe Valeria as totally committed to supreme excellence in the jewelry business and only have superlatives and highest praise for her. I was equally impressed with Deutch Fine Jewelry as a whole. I’m proud to say that I’m a customer for life. Thank you all.

Deutsch Fine Jewelry lives up to its name on every level! The selection of merchandise is unique and appealing and the personal customer service is beautiful and definitely a rarity these days! Price points are beyond fair and reasonable relative to the exceptional quality of these lovely gems! Shopping at Deutsch Fine Jewelry was truly a pleasurable and rewarding experience!

I live out of town and come to Houston just to stop by and see what amazing jewelry and watches they have. Absolutely hands down the best place to buy jewelry/time pieces of all types.The atmosphere is family like, the owner is a super knowledgeable on all things in the store and beyond. Every single employee is helpful, knowledgeable and a joy to talk with.Make it a point to stop by, you will not be disappointed!

Deutsch Fine Jewelry has the best customer service I have experienced at any jewelry store. They exceed expectations and always find what you are looking for in a gift or for yourself. Quick to answer any questions and very responsive. I recommend Deutsch to all my friends and family knowing they are going to get treated like a VIP customer!

Absolutely love dealing with this team of professional sales people! They are remarkable to work with, and always display a friendly, personal touch. Highly recommend!

This is a lovely shop that I HIGHLY recommend. My boyfriend has been coming for years and I was more recently introduced. The people are wonderful - very knowledgeable and absolutely non-pushy. We’ve come in just to browse because their selection (especially of watches) is so nice, and have always been treated very well, even when they knew we weren’t in the market for anything. As a novice in the world of watches, I’ve felt totally comfortable asking “dumb” questions and they’ve been more than happy to answer and when we finally bought a watch, they were genuinely excited for us! If you get a chance, just go by for a browse and a chat with pleasant, interesting folks. If you’re interested in watches, be sure to ask for Ashley!

Linda was great, very knowledgeable and patient while my wife and I werent sure about few details when it comes to watch specifications .we are happy with the watch and the awesome customer service .

An unmatched experience. After shopping around town at any jewelry store I could find, I’m so thankful I found Deutsch. From the second I walked in, they treated me as well as I could’ve asked. They ended up custom building a gorgeous ring for my fiancé and I cannot recommend this place highly enough.

Super helpful & friendly staff. Greeted with a smile & met all my needs.

Stop by Deutch Fine Jewelry a couple months ago while I was in Houston. Although they dont have what I wanted, Valerie were very professional and friendly. Hope to make some future purchases there.

This is my first time shopping at Deutsch and the service was outstanding. I shopped 3 stores looking for a ladies watch and Diana was great to work with. She accommodated my schedule and didn’t require an appointment for service. I asked her to hold an item for a day and without an questions she did it. I will shop here again.

I have had the best experience at a retail location at this store, period. Whether I was browsing or buying, it was excellent service each time. I used to visit the store and browse for years, and each time everyone was friendly, courteous, and never made me feel unwelcome or rushed. Its a place I would recommend to anyone. The browsing experience and the purchasing experience is truly exceptional.

Went in there looking for a new watch for my wife, and we were helped by Ashley. Both my wife and I were very pleased with her ability to understand what we were interested in, and she helped us zero in on a watch that my wife loves! We subsequently purchased a ring for her, and then later, a watch for me.I would not hesitate to recommend her to anyone!It is great to have a “Family” jeweler!

I took an earring in to be repaired, and they did it while I waited. I hadn’t even bought the earrings there. They were fast, friendly and professional. And they have a beautiful selection of jewelry. Highly recommended.

Hands down best service! Diana and Missi have been amazing with choosing the perfect rings for our engagement and wedding. This would be our 4th ring purchase from this store.From start to finish, the process of designing an engagement ring has been fun, collaborative and unique. They made me feel comfortable during the whole process. Diana was great at being communicative through out the whole process. Missi truly helped bring to life the ring I had in my head to best represent me to my fiancé while staying aligned with my budget!When choosing our wedding bands, they both provided some excellent advise that I could trust. Im more excited for the big day than before! Thank you, we will be back!!

Needed a replacement band for my husbands watch. They had the band in stock and were able to do the repair while I waited for just a few minutes. So pleasant and helpful.

I had a wonderful experience at Deutsch. Diana very helpful to get the right piece for my wife. I would recommend anyone go to Deutch.

I had the best shopping experience and Diana made it so special. She’s the best!

The best Rolex experience you can have in Houston is with Deutsch. Specifically with the Galleria store. Chris was on point and keep me in the loop when a great Rolex came through the door.Phyllis handled the transaction as Chris could not be there and we were in the beginning of the crazy Ice Storm of 2021 in Houston Texas!Fantastic customer service!

Stopped in at Deutsch Fine Jewelry while visiting Houston and had an amazing experience even though I didnt make a purchase. Unlike experiences elsewhere, the staff was warm and inviting and happy to talk Rolex with us. Since that first visit, weve been traveling from Austin to Houston to purchase jewelry and the occasional Rolex. The staff and ownership make you feel like family, which is vastly different from other experiences we had in Austin and Houston.

I had no idea about what watch to buy but Ashley was great. Ashley explained me the difference between the different models of Tudor. I didn’t feel rushed or pressured to buy anything Ashley was just a great informative sales rep that I really enjoyed working with I hope to buy many more watch purchases from her in the future.

I have come to Deutsch several times and all of their staff have always been very nice, welcoming, and informative about what Im seeking. Diana has been the salesperson whom Ive done my purchases with and deserves 10 stars!

Quite possibly the best experience I’ve had at a fine jeweler. The entire staff was very welcoming and knowledgeable. Amazing selection of fine Swiss time pieces. Lance and Deborah are rockstars! Thank you!

Nice place. Limited Rolex selection, but their Tudor range was quite good.

Deutch Fine Jewelry was amazing and I highly recommend working with Linda! Before going to the store, I called to inquire about a Rolex I was looking to purchase. I was lucky to be able to speak with Linda and she walked me through the ordering process. When I went in store, she was welcoming and made the entire process easy. Due to the pandemic, I was given a 1-2 month wait for the watch to arrive. However, I received a call from Linda 2 business days later! They had the same watch come in for another client who didnt need it right away and offered me to get the watch earlier than expected. Linda was so great and explained the warranty and service recommendations. Nancy helped with resizing the watch and got it to exactly where I wanted it. Everyone at Deutch was friendly and accommodating!

Just dropped in to get another link on my Rolex, super quick very friendly and very professional. They even steam cleaned my watch. Great experience. I will be back!

Linda is always an absolute pleasure to work with. Extremely responsive and informative.

Diana is really the best. She goes above and beyond!

Wonderful experience from start to finish! Very satisfied and will continue to be a costumer in the future.

Great people and the best service anywhere. Thanks for everythingDF

Nothing but the most upmost respect for the people at Deutsch. Most welcoming and always helpful. Excellent all around 5 star service. Diana very knowledgeable on the watches from Tudor to Rolex. Thank you again for helping me with the gift this Xmas.

Deutsch Fine Jewelry went above and beyond to help me find the perfect last minute gift. I was a new, first time customer and they treated me like a long time client. I look forward to working with Deutsch again.

Enjoy working with this company they dont promise things that they cant fulfil.They are very honest and the full staff was very helpful unlike the last jeweler i visited alku who stole my money and replaced it with a cz ring.

I had a wonderful experience today at Deutsch buying a rolex. Linda, one of the sales lady, was welcoming and very friendly. Highly recommended!

Amazing customer service!

The personnel are outstanding prices are amazing they have some of the most beautiful jewelry Ive ever seen so many unique items nothing Ive ever seen anywhere else I wouldnt go anywhere else in Houston

Linda was so helpful and such a delight! We found our favorite jewelry store finally!!

The sweetest staff in Houston!!

Excellent service Diana was great thank you for my watch

The ladies at Deutsch are kind and so helpful. Great place to repair and shop for jewelry.

I dropped by the shop today, it was opened the first time since the corona outbreak. I would say it is a great rolex shop with experienced staff. I had a great time here when asking for a specific rolex model that i want for a upcoming milestone of my family. Diana and Nancy were really friendly, knowledgeable, and professional. Definitely recommended if you want to buy a Rolex in Houston.Updated: I received the watch i wanted after 3 months, in summer last year just before the milestone. Thank you so much!

Great experience buying a new Rolex. Ashley is fantastic and very knowledgeable. Will definitely buy from here again!

Excellent experience having my Rolex serviced here. Friendly and courteous service. Will recommend to others.

Young lady was very knowledgeable and helpful with my questions and upgrades to my Luminox watches.

Been buying jewellery here for my wife and daughters for many years. Recently we signed up for email alerts when my AMEX card is used so I lost the ability to buy a Xmas present as a surprise. But beautiful Linda, an awesome lady, solved the issue by saying, “We can bill you later!” Wow, 2 days before Xmas and she saved the day. What a great store, fine people, the place that gets all my business.

Great service and great selection. Needed some help with two watches and service was quick/nice/well done. Ask for Linda, she is very polite and professional.

The customer service is the best. Very helpful and knowledgeable staff. Beautiful and unique selection as well.

Fantastic service from wonderful people selling beautiful items.

I have had the pleasure of doing business with this establishment and have been helped by two great sales people. Thomas Wheatley and Ty Brown were beyond helpful in helping me select a piece.

Beautiful jewelry and great customer service.Monalisa

We had a horrible experience and were treated poorly. Originally we had my engagement ring custom made at D&D. Unfortunately, the salesman measured my finger and wrote down the wrong size and we ended up with a ring that was too large. Due to the large size, they could only size it down partially. It was still too big. Worse than having a too large ring, the ring sizing was done poorly and where they sized it (on the shank), it split open after less than a week. They fixed this, but shortly after that (less than a month), a diamond fell out. Again, they did fix that, but told me that pave just does that. Pave does loose stones, but not after having a brand new ring less than a month...Since the ring was still too big, I asked for sizing balls. However, the store offered to re-make my exact ring in the correct size. That was a very generous offer and naively we took them up on it after being told it would be the exact same. When I went to pick up the new ring, it was very clear that it was not the same. The milligrain and knife edge that were prominent features in my ring, were absent. I was devastated, but on my way to my bridal shower so I didnt have time to deal with it. When my fiance called them, bc I was too hysterical, he requested to just have my old ring back. Turns out it was destroyed. At NO POINT in the interaction were we told that was a possibility. We never dreamed that a store who designed and made the ring, could not remake it properly. They did admit the ring was wrong and claimed they just wanted me to have one for my bridal shower, but when I picked it up they certainly did not mention anything to that effect. Which makes me assume they were knowingly trying to pawn off a bad ring. They did offer to remake it again. We took them up on this, as we really felt we had no choice. However, AGAIN the ring came back incorrect. The milligrain was now in places it never was before, the center stone was set CROOKED and some of the diamonds in the pave were cracked. The fact that they could even hand that over to me is appalling. More appalling is the fact that I emailed the owner of the store as I was getting no where with the front office staff. He never contacted me back. Instead the same designer who created the CAD emailed me back and referred to this issue as her burden. Nice...She offered to remake it again. Honestly Id had enough of them by that point. We went somewhere else and ironically, they were able to make the ring right on the first try. Maybe it is because the other store doesnt farm out their work. Clearly the same people werent working on my ring, clearly qualified people were not working on my ring. I was even told that the tool they must have used on the last version D&D made of my ring was wrong and that is why it looked so poor. I would HIGHLY advise going anywhere else than Deutsch & Deutsch.

Couldnt be happier with their work.

Friendly service!

We love this place

Excellent service