Brandon Goodwin was great to work with! He knew exactly what I wanted and I was in and out in about an hour. It was really easy, I knew what bike I wanted so that helped, went it sat on it for a while, put a deposit and then came back the next day to pick it up. It was a very fun experience and he knows a ton about motorcycles! Very enjoyable experience and I will for sure be back in the future! Thanks Brandon!
Brandon Goodwin was a big help and made my purchase of my Kawasaki KLX 300 as good as it could have been. I’m very appreciative of how hard he worked for me and how great he communicated as I had to order my bike. A+ experience, very much appreciated
Got my new Z900RS from Brandon Goodwin at Mancuso - great experience all around and Brandon was fun to work with! Brandon remembered that getting a bike is supposed to be fun and helped iron-out all the paperwork bumps along the way.
This place is taking advantage of customers other dealerships warned me that this place is charging 1500-2000 over on fees bike is 4,999 comes out too 6,900 with said fees take your business elsewhere or wait for the other dealers to have you bike in stock they will definitely have a better deal I got a walk out price for a current year model at Wild West Motoplex for 2022 Nina 400 with abs for 7,200 walk out definitely waiting for them to get another in stock. This place walk out price for a 2021 non abs ninja 400 is 6,900 you can definitely see the fee inflation with them and sales people are rude and think of you as a joke just because your trying to find the best bike for your money and not feel pressured.
Couldn’t come up with a price that was fair to both of us. Other dealers may have better pricing. This Dealer responded to my other review, which I believe was unkind to them hence I was honor bound to update my review. It’s correct that every dealership has a right to their asking price and in my opinion there asking price was higher than other dealerships.
I purchased a 2021 Kawasaki Brute Force 750 from salesman Jarrett Brooks Saturday. From the time I walked in to the time I left I knew I was being taken care of by a true professional who really enjoys his profession. Jarrett took the time to explain the entire trade in process and he went out of his way to help me load my new Kawasaki into my vehicle. The entire buying experience could not have gone more smoother. Jarrett is an asset to this business and I can’t say enough kinds words about his professionalism.
I recently purchased a Ducati from these guys, and I was pleasantly surprised. Mathew sold me the bike and was helpful and polite, which is expected and his job. What impressed me was the mans ability to solve problems. I had several issues that took some time to sort out. He helped me lower my insurance while still maintaining excellent coverage. He worked we me through a complicated payment method involving many variables.I also like the finance guy, Si Nguyen, though I did not get the bike financed because the rate was ridiculous. Hes a salesman and a bit of a bro, but he seems honest, which is rare in his line of work.Good people and good bikes. I recommend his place.
Matt Frias is very knowledgeable and professional. He is easy to work with and has great follow up. I highly recommend Matt, Team Mancuso SW and Can-Am.
Daniel helped me find the I bike Ioved. Awesome customer service. Highly recommend asking for him!
Great experience. It was my first time buying from Mancuso and they exceeded my expectations. I worked ahead of time to secure the motorcycle I was wanting and got a start on some of the paperwork. I scheduled a day to pickup the bike, they had it ready with all the paperwork to sign. Kudos to Matt F for providing exceptional customer service. Even helped me load the bike!
Saw a 2021 Can-Am Ryker on their website and requested info. Matt contacted me the next morning to work with me on ordering one from the warehouse. He sent me all the paperwork ahead of time to streamline the process. Safe to say I am very satisfied and would be a repeat customer. Would recommend!!
Luis was absolutely amazing and made my first bike purchase smooth and extremely enjoyable. Customer service was quality and every minute spent sitting on and deciding which bike to make my own was fun and without pressure. I am confident that I made the best decision. Luis and Mancuso couldn’t have been more helpful and accommodating. 10 out of 10 recommend!!!
Only speaking about the parts dept. They are trash. I look up my own part numbers so I know I get the correct parts. These guys split my order with another customer because they did not order the correct amount. Told me they will ship the part to me. Two weeks went and I called, they said it was in their hands and were going to mail it to me. Another week passes no part. Called again, same story. 5 weeks went by repeating the same story. They finally called me on week 6 and said it was in their hands. Drove from Groves to Houston to pick up, wrong part. I ordered from AMS in Dallas, 7 days later parts are in hand. Save yourself the headache and order from Dallas.
Thank you Luis. Your professionalism as a salesman was outstanding. I love my Yamaha MT09 SP. I would recommend Luis D @TMPS SW
Amazing experience! My sales rep Matt was very professional explaining all the bikes and the changes that were made to them over there years. He helped me explore all my options until we found the right one for me. Matt also made my wife super comfortable with the purchase answering all her questions and concerns.The paperwork was quick and seamless.Overall a great experience!
Great experience. Matt brought his A game and did a great job for me. Thank you and Ill see you for my service.
Exceptional service! Very happy with my purchase, all the guys I dealt with at Team Macuso were very professional, competent and friendly. And I got a great deal on a great bike! I couldnt be happier and would 100% recommend Team Mancuso to anyone.
Brandon Goodwin was my salesman and i am very pleased with his service. He kept me updated on the BMW S1000RR I was looking to buy when it had a recall on it, and he even contacted my insurance company to negotiate a lower policy price. If I ever to go Mancuso to buy another vehicle, I would go to Brandon first every time. Service here for me was fast and simple. The buying process took about 30 minutes as opposed to hours that I’ve had at other dealers.
I’m from out of state and purchasing a motorcycle online and unseen is very risky. Luis really gave me the confidence to close deal! Constant contact was vital and was what made the deal happen.
Had a great experience purchasing my new motorcycle at TMPSW. I’ve been in the market for the last 2+ years and I finally pulled the trigger. Big thanks to Matt F and Jeff J for all of their efforts to make it a reality. Thanks again.
From trying to buy a bike, to service inquiries, this place disappoints consistently. They treat you like they’re doing you a favor (reluctantly). Never spent a dollar here even though I’ve tried, several times. (Due to proximity to where I live).
Brandon was on his game getting us through and out the door great bunch of guys and I got a free cake
Spent a few hours looking at bikes with Matt Frisa and enjoyed my visit. He was very patient and extremely knowledgeable about all his products. If you want to have a great experience and leave feeling valued go see Matt!
My experience at Mancuso was one of the smoothest purchases Ive ever made. I was in and out of the door quicker than I expected. I was short on cash for a helmet and was going to leave without one, but concerned for my safety, the staff discounted the amount of the helmet so I could afford it. My salesman, Daniel, was courteous and very knowledgeable and made sure I was informed completely about the motorcycle I purchased. I will definitely make all my future Powersports purchases from Mancuso Powersports Southwest.Jeffrey A. Miguez
Went in to purchase a bike. The sales staff were very rude. Once I finally sat down with someone he immediately changed his tone once I said I had my own finance. Presented some printout where my TTL would be 2500! Oh and a crate fee apparently added to that and some other random charge. You lost and sale and returning customer. As well as anyone in ear shot asking about a bike Ill make sure to recommend avoiding your business
Matt helped me throughout the process and nailed it.Overall great experience.
Luis Diaz was my hands on sales rep. He dedicated himself to providing me with an exceptional purchase experience from start to finish. May you have continued success. Thank you, RPM.
The worse Dealer I ever tried to make business with. Zero customer services attendance. I had to changed to two different sells person because the seller thought for a moment that he was the customer and said they did not had the time to explain anything or go over the number even after putting in an application. The Store and finance MANAGER refused to speak to me and told me to go back home and wait for my sells person to return to work to help me out. Wow I am trying to buy and I have to wait for a sells person to return to work to be able to sell the motorcycle to me. Really recommend to stay away from this store 3 days on the rolê trying to purchase a bike and going back home without the bike because the seller told me he was replying back to me and did not came in to work and no one else can’t sell you. That is great!!! I amThe customer and I need to way for them to decide if they want to sell an product!!!
They have the toys I want, and have a great staff to help me fuel my addiction for these toys. On a recent visit I was exploring the Vanderhall models. I appreciated the professional and accommodating customer service that I received. Very knowledgeable staff described the model lineup, pricing, and purchase options.
Had a great experience. I emailed them about a bike and Brandon got with me in a timely manner. They had lots to choose from and everyone that worked there knew who I was and what was going on. I was really impressed! As busy as these guys were their game was on point.
Matt Frisa at Team Mancuso was incredibly helpful and professional throughout the buying process. I had many questions. Matt was very patient and answered each question promptly and thoroughly. If Matt didn’t know the answer he would research and then got back to me quickly even with Houston going through a biblical winter storm!Top notch service from Matt and the gang at Team Mancuso. I highly recommend Matt and Mancuso. Thanks for a great experience!
Started off a little rocky, but ended things great with the help of Luis, he is relentless to get a deal done, even stayed late and turned a wrench to help me load up my waverrunner on my trailer, went above and beyond what a sales person does. Si the manager come in at the end and help close things out, and we all ended the transaction as friends 🤗. Will buy again from Luis and Si again forsure.
Daniel was super helpful during our time purchasing my boyfriend’s bike! From the moment we walked in til we drove away, it was an awesome experience - will definitely come back again! Thanks again Team Mancuso!
Our experience with Team Mancuso Powersports was excellent...Super nice people, clean showroom..our salesman Brandon Goodwin went about and beyond to help us make this deal happen...Thanks so much
My Salesman Daniel did a great job of getting me into my new 2020 Diavel S 1260. Smooth service with no pressure. Pretty much a piece of cake, and they gave me that as well. Chocolate! Thanks Daniel.
Worked with Brandon into getting a new Sea Doo and had a great experience. Brandon had all the paperwork ready for when I arrived and was able to give me all the info I needed.
Bought a new BMW from Mancuso Southwest and it went great, highly recommend Matt Frisa as a salesman!
Outstanding dealership! I saw one of their Ducatis online and was ready to purchase a new Multistrada, but after riding 1 back to back with a Triumph Rocket, I had to cancel my order. Carlos knows his inventory and had a 2020 Rocket with only 75 miles! That change saved me $5000.00! The Finance Manager was also exceptional! I could not have had a better experience. I will recommend shopping there every time you are in Houston...I do!
I had a great experience purchasing my bike from here, but a horrible experience with my service when the bike would no longer go into neutral. Work was performed on the bike without telling me what the price would be and what needed to be done beforehand and the bike was returned covered in grease. I didnt expect for them to detail the bike before returning it to me, but it shouldnt look worse than when I took it in. This overall experience e just ranked very compared to what Ive received from other businesses.
I had a Great experience The staff is very friendly sales department (Daniel) answer all my questions they never were pushy For you me to buy anything Very patient and dedicated people I highly recommend this place for you were motorcycle purchase
Great experience! Quick response time and friendly people to work with!No high pressure and checking out was easy too!Thank you Daniel and Luis!
Nice and clean place. The service was great. Brandon able to answer all my questions regarding motorcycle selections, services, and finance. I Would recommend to this dealer.
Best motorcycle shopping experience by far. Was helped by Brandon Goodwin and I really feel like he went above and beyond to help us and to get us to understand all aspects of financing and everything. All of the workers we encountered were so welcome and helpful. Will 100000% return in the future.
I came by at the beginning of the year Jan 2021 walked in and right away Luis Diaz came to assist me, first time buying a side by side, I had questions about Polaris and it’s functions and he answered my questions so I went ahead and ordered one and made a deposit, I was told it would be late March early April, so at the end of March I went by and checked to see if it would be ready soon, but it was still not there yet so as I was stepping out I saw another one and went back to Luis and asked him if it was for sale, he said yes it was a trade in 2020 Polaris with a lot of add ons and they gave me a good deal, and he even easily made the change from the original order to this 2020 I purchased and got it same day.
The service and experience of Matt it was so great full. Am going to by a motorcycle soon and am going to call him back. Thank you Matt and Team Mancuso for all the help
It was an extreme pleasure doing business with Carlos Rosales. He displayed a high degree of professionalism throughout the sales process.Carlos always followed through with his commitments to ensure the customer was completely satisfied. He is a true asset to Team Mancuso and I would recommend him to anyone in the market for any Motorsport vehicles
Daniel took care of us in a quick and timely manner. Purchased a Ducati monster in less than an hour.
Great experience and very pleasant dealing with their team. Matt Frisa made the purchase a breeze. Jeff was amazing with the terms and finance and had me out in less than 30 minutes. Will do business with them again definitely!!
Luis Diaz is the best made our jetski purchase very smooth. Def recommend him. Answer all my questions with ease. AAAA+++
Luis has been always more than excellent, very communicative, patient and effective. I highly recommend to work with him if you need tu buy from here! Awesome Place overall
This is a little late. A few months ago I stopped by Mancuso to buy my first bike. Dan was super helpful in making that happen. Since then I’ve had great experiences with Ryan from the service department. I’d highly recommend these guys to anyone that’s interested in anything powersport.
Daniel is truly an amazing salesman! Knowledgeable & professional - I strongly recommend him. Thank you Daniel for all your help 🤙🤙
Brandon Goodwin helped me pick up a new bike - He was quick, professional, and moved mountains to get me taken care of. The whole team was great and the selection was awesome. I would highly recommend a visit to anyone in the area looking for parts, service, or assistance of any kind in purchasing a bike or other vehicle!
The only reason I bought my Kawasaki Ninja 400 was because of Matt Frisia! His customer service was second to none! I’m 350 miles into my new bike and I can’t stop! When I go back to buy my Ducati, I will return to Team Mancuso Powersports South.
Brandon did everything he could to make my purchase experience outstanding, and he knocked it out! I will absolutely call him for my next purchase!
Poorly managed service department. I dropped my BMW R1200GSA off at the end of May and picked it up yesterday after getting the run around for 2 months. I didnt allow them to fix the issue when they finally reached out to me with the possible problem because they said they would start by replacing 2 different parts and then go from there. It took me 4 times of contacting them to even hear what they were going to do. I just picked it up, because of the fact that they only did an hours worth of work(took one cover off) in the 2 months that they had it. Its a shame, because my bike needs tires and I was going to get them to change the front brake line to a longer one for the bar risers that are on the bike. I dont see how they have that many 5 star reviews on Google. I believe Ed Bassmaster must be one of the motorcycle mechanics, because someone spent 2 months just looking at it.
I had a wonderful experience with the purchase of my Kawasaki Ninja 400 ABS. Luis Diaz provided excellent customer service. He explained the ins and outs of this bike, which truly helped me as a first time buyer and rider. Being female, I wanted something that wasnt too big or intimidating, yet still had a great sport bike look. I am very pleased and highly recommend Luis and all the staff over at TMPSW. They are a great group of guys who are fun, personable, and knowledgeable.
Daniel was so helpful and informative… he even gave me cake 😂
Went there to check on some bikes and end up leaving with 2021.NINJA ZX6Rsales rep.Jarot helped me walked me thru whole process the whole💯 friendly dude and knows bikes too than finance menager John i think his name he was a cool dude explained what where how when and how much...the whole crew in that place are good people and friendly..I tried Team Extreme but prices was...o hell noIf u need a bike gon o TMSW.com or to their place at 59
Great Team very professional ask for Matt Frisa. Thank you guys!
Luis Diaz was awesome! If you’re looking to buy a bike, he’s the guy to go to 👌🏽
Horrible service dept they’ve had my can am more than I’ve had it. Was there for 5 months one time. Got it back still wasn’t fixed. I took it there 5 times so far for warranty work still has not been fixed. So far this time it’s been there 3 months now. At the point of getting a lawyer
I had a bad experience at another Macuso location and I read curious if it was branch specific or company wide. Night and day difference at this location. I dealt with Daniel and although we couldnt make a deal today, I really appreciated his upfront and honest attitude. We made offers back and forth, couldnt get to an agreement, shook hands and parted ways. He and his dealership didnt waste my time and thats all worth something to some people.
All I can say is wow! Daniel and the sales department worked with me to get a great price out the door on my 2018 Kawasaki Z125 Pro. They were thorough and the whole in and out process probably took all of 45 minutes. Will definitely be coming back here in the future. Side note: they were also all wearing masks, distancing appropriately and had plexiglass at desks etc, to make sure that the buying experience was not only easy, but also safe.Thanks Team Mancuso!
Matt Frisa helped me out picking my first bike awesome guy and very informative. bought a ninja 400. process was a breeze and the ride afterwards was a blast. Thank you guys!
Thank you Matt for the great customer service and patience to get us taken care of!
Got my first bike, easy process huge facility, a lot of stuff to look at. Shout out to my salesman Brandon and the rest of the team!Thank you guys!!
The process went very smooth. The sales representative (Mars) was knowledgeable and eager to assist me. The finance manager (Jeff) was transparent and honest. They both went out of their way to help me beyond their expected roles. The entire staff was friendly. This was an extremely enjoyable experience and I will be coming back to this same location for my next purchase.
Matt F. Was super helpful, answered all questions and extremely patient. Great overall experience.
I went here to get my first motorcycle, I spoke to a sales rep named Gary and he stuck with me through the month of trying to make up my mind on what to get. This is by far the best customer service I have ever had. The dealer has a great selection and the reps are there to help you as they should. Not once was I pushed to make a purchase and I loved that. They were more into finding me something that I loved and the monthly payments I loved as well. Thanks again Team Mancuso, I’ll see you all on the road one day
After being approved at another location and the dealership selling the item I wanted to purchase, I was bummed out. Fortunately Mancuso had the raptor we wanted and we contacted Mars, from the start she was helpful, concerned and communicated all details. She got us our toy and we couldn’t be happier. Nowadays it’s hard to find someone who actually wants to help people and love their job. Thank you Mars for everything, we appreciate you!
Bought a couple bikes here. They always have a huge selection of cool toys. They allow you to test drive the bikes, unlike some other dealers. They don’t play games with pricing, I have always gotten a good price, fair trade value and reasonable financing. Their service department is pretty busy, but for a good reason. I have never had a bad sales or service experience here.
Team Mancuso is awesome! My salesman Luis helped me throughout the process, and deserves 10 stars!! Hands down the best experience ever.
Very good and fast service thanks
This was my 4 bike I’ve ever purchased and the first from TMPSW. Bike was as advertised. Friendly and knowledgeable sales associate. Delivered as promised. Experience through the transfer process was as what most people hope for. No hassle, no hiccups. You go Carlos.
This is the best place I recommend for anyone that is looking into buying any kind of ATV, side by side, sports bike or dirtbike. I han an awesome experience with the salesman Carlos. He did a great job explaining everything I had a question about. He went above and beyond as a salesman. Thanks Team Mancuso Powesports for your service
Jarrett ( the amazing sales men ) sold me my Yamaha ex !!! From the first phone call to the time I hooked it up To the trailer. These guys where over the top friendly and professional, Jarrett was a wealth of information and answered every question I had, he was very patient over the 3 days we talked while I made my decision ! Highly recommend this place WILL buy from here again !