user
Southwest Light & Grill
11248 S Wilcrest Dr, Houston, TX 77099, United States
Appearance
Southwest Light & Grill

Comments
Jo
Review №1

When I bought a house, I noticed that the gas fireplace wouldnt light. So I looked around for gas service dealer companies.Calling SW Grill and Light, they showed up for the appointment on time, with a great model gas fireplace insert and got it installed and tested and has been working great - it really came in handy to help heat the living room during the Polar Vortex when the power was out, to have a room with a gas fireplace insert working! And the insert looks great when lit, even down to the glowing steel wool, looks like a real fire, its great !Be ready if the power is out in winter and you can have a gas fireplace insert option!

P
Review №2

Outside gas lanterns needed service and repair. All done in a timely, professional, and cost effective manner. Highly recommend.

Ma
Review №3

We had a great experience purchasing gas fireplace logs. Nice selection of products. Tony was very helpful and professional. The prices were good and we got our logs installed the next day!

Pa
Review №4

Excellent customer service! They came and provided a quote to install a new outdoor grill. Scheduled the installation for 2 days later and the grill fit the space perfectly! We couldnt be happier! We will definitely use their company in the future for other services.

K
Review №5

I had a great experience with this company from sales to installation. Gas logs look awesome and I had doors installed too. The doors were not lining up well and they took the time to make adjustments until it all worked and looked right. They showed me how to operate everything and were very friendly. The value of my house just went up!

V
Review №6

Had a wonderful experience with Southwest Light & Grill. They came out, gave us quote and solved our problem. They were knowledgeable, reliable and dependable. They did a superior job while providing the utmost quality of service. I’d recommend them to all my neighbors!! Thank you guys!!

An
Review №7

At Southwest we found a gas log set-complete with grate, pan, glowing embers, lava rocks and real wood looking logs for a GREAT price! I shopped all over Houston, including at Fireplace Man up the road ( twice the price) at the big box stores and even online but this was the best value for money and included installation!!! The owner Mary was very helpful and pleasant and today ( 3 days later) they came out and installed our new fireplace on time as scheduled. They educated us on how to use the new fireplace logs and on safety too. We are VERY happy with the price, service and overall experience!!

Su
Review №8

This company is the absolute BEST! They are responsive, do excellent work and at an affordable price. I was thrilled with their service. Definitely call them for any service you need regarding gas lamps or grills.

Do
Review №9

Great customer service and products. Came out to look at old grill, and advised us on how to get the best new grill. Installed new grill and took out old one easily. Highly recommend them for service and products.

Br
Review №10

Nice people. Love my grill and patio cooler

Ra
Review №11

I highly recommend this company for Gas grills. I had a very positive experience. Guy Manna is a man of his word!

ka
Review №12

I was happy with Southwest Light and Grill Co. when I bought my BROIL KING CROWN 20 POST in Nov. 2012.However, it took them 6 weeks to come out and service my grill and then they told me everything was not under warranty(where you put your meat was rusting,the button you push to ignite the gas was broken and the handle had melted.)I am very disappointed with their service and product.

Ke
Review №13

My experience was great. Seyon was very professional on his sales visit. He promised the Installers would be here on time and they were. Guy and Tony arrived to my home on time, installed the gas log in about 15 mins and they took the time to ensure I knew how to operate it.Great service.Ken

Je
Review №14

Today in Cypress Texas we had a man coming around taping flyers for this company on doors. Not a problem. The problem came when the man went to the side of my home and peed on it. Caught on camera!!!!!!!

Po
Review №15

I do not recommend doing business with this company. I had two appointments, both of which they did not honor. When I talked to the manager, he gave me different information about when the services would be completed than I was told previously. This is not a good way to run a business. Very disappointed in their customer service.

Ro
Review №16

Warranty issue has been resolved. SW Light and Grill replaced our gas logs under warranty.

Information
18 Photos
16 Comments
4 Rating
  • Address:11248 S Wilcrest Dr, Houston, TX 77099, United States
  • Site:http://swlightandgrill.com/
  • Phone:+1 281-498-1364
Categories
  • Gas logs supplier
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Similar organizations