I had glass cut, and it was done fast and was packed perfectly.. great customer service..i will gladly recommend this place
Als Handy Hardware on Aldine Mail Rte just east of Airline Dr. is one of the best Ace stores in the Houston area.The store is well stocked with good merchandise presentation. They have a wide range of products for all the building trades and the home DIYer. There is is a large concrete parking lot.The store is well staffed with friendly, knowledgeable and helpful associates.
Ive been going here since before I got out of high school and I graduated in 83 I sure like your new place theyre always real helpful seem to have whatever you need.
Usually food is good .Last visit that was not the case. I cannot recommend this place
Its a small place but its good they had what I needed so if u need something like plumbing they might have it it depends what it is
I went in looking for some high temperature silicone and they had it.i would say it was a successful trip.
Thank you guys for being very helpful. I would give recognition to the employee but i didnt see a name tag on him. Fast service upon entering the store. Great job you guys!
Pedro and gloria were the best they helped me out on a custom fuel filter fitting just based on a YouTube video.Great help on all my projects
Great place 👌🏻👍🏻
Best customer service ever! They went beyond to help me find what I needed for my hardware I needed for my project.
Good service by employees very knowledgeable and the place very clean
My helper named Robert was very helpful and courteous. He made my trip very easy and found what I needed. Great people there who are anxious to be of assistance.
Wonderful people helped me as soon as I went in I will never go to another store this is my new go to place
Love it here despite that some items are a bit more in cost its a very handy and pleasant place to shop for my tools and materials for my protects and the staff are very helpful, friendly, patient and understanding in what ever one needs
Great customer service! Nuts & bolts are always organized. Gloria always helps me!
Always warm friendly place. Customer service is outstanding. Have been there many times.
Best service, always buy there.
Friendly people in the entire store and very informative.
My dad brought a chainsaw, very helpful people, plenty of stuff, satisfied
Nice place. Helpful people
Love this place! Everyone is friendly and willing to help.
Very friendly never knew that this location was there and the staff was great and very very helpful
Great customer service by the guys because the one girl who spoke to me was naive, but even though she was like that I’m still going back tomorrow to get my stuff and hopefully they’ll get the one I need!!!
Always stocked with great selection of hand toolsStaff always top service.
This is one of my favorite stores to shop. Because they have the biggest selection of basic to unique items. I use my rewards card and get discount coupons and $ off.
Sharpened lawn mower blade while I waited. Will definitely be back
Als employees are always helpful, good selection of items. A little high on some prices,but not as crowded as Home Depot. They have some products that Home Depot doesnt carry.
Cant keep inventory counted correctly. I ordered an item that they said they had in stock, which was not correct.
Liked my visit everyone very helpful
Its ducked off. Almost hiding. Cashier and employees know thier stuff! Aware of new things on market. Bought a bbq pit here they even put it together for me because the one i bought online they didnt have.
Its ok as far as variety of merchendice and tools but the prices are insane on some of the stuff but at some point theres a need for convinience and time saving it will be convinient to have it close by
Always have what I need for the honey do list, very Friendly and helpful staff,
Greg in plumbing is very patient and helpful. Many thanks once again.
The staff is always willing to help and are knowledgeable with most questions. You can find most everything that you can find at any other major hardware store. I tend to go to the big three only because the prices are generally a little lower.
Went in to get a key made and the sweet young lady was able to replace a battery in my key fob. It hasnt worked be in months! I am thrilled.
I have shopped at Ace Hdwe many times.. I love the employees.. they are always helpful.. the management has VERY good folks! They stock more items than big Hdwe stores do!
I went in today not very positive that they would have what I needed. I was going to go look but was greeted as soon as I walked in the door asking if I needed help. I took their offer and although the shim I needed wasnt something standard, he walked me directly to the location and pulled what I needed out, bagged it and asked if I needed anything else. Was in and out in a couple minutes and it was exactly what I needed. Definately recommend this place.
Wide variety of hardware so if your needing some keystock or metric bolts in a pinch give them a shot
Good little hardware place. Staff is helpful.. Still learning though but super nice
Great variety of hardware and materials
This store has everything for homes built in the 50s to newly built homes. From the smallest items, to the most unexpected. Just ask anyone who works there. They meet you at the door and can walk you straight to the item you need. Im fortunate to have Als HH on my neighborhood.
They were very nice and friendly and made me feel comfortable. Helped me with everything I needed! Great Place!
I love how friendly the staff are at this location. As soon as you walk in the door there is someone available to help you find what youre looking for.
Great place so much better than the big box stores, really good people, everything you need, great price!!!
If there is even a possibility that the store has what I need, I don’t hesitate to visit. The staff is knowledgeable and friendly. I’m like the big box stores where you have to get really really lucky to speak with someone who understands the products, this store is full of people who will work hard to get you the right help and the right answer.
Fast, quick and easy. You have people there with experience and understand what youre talking about. Best place to do business.
Great store with a great staff. Their new and improved location has just about everything youre looking for.
This place looks hidden. Aisle were fully cramped with items in the area that we were looking for a lunch bag. We had preorder a lunch bag online and it was handed to us a little bit dirty. Who wants a dirty brand new lunch bag. We couldnt exchange it or see if there was another lunch bag because theres practicly out of stock of any lunch bags or they all mixed up somewhere else. I wouldnt come again to this location. Unorganized handy hardware location. #TrueReviews Please Like and Share
This place is the best!
Very friendly and acknowledge ppl .fast too only spend 5 min in there .against home dep#$@ I spent 1hr and nobody knows enything.....come and check this guys
Friendly people and will make sure that you have left with what you needed.
They could not make my key right. I had to go to Walmart. But they have great employees.
Convenient at the time, didnt have what I needed
Meh..... cashiers are always unfriendly and short. All the guys in the back have better customer service than the cashiers.
Has everything you need nice knowledgeable employees.
I liked this ACE. Well stocked and everyone super friendly. I do recommend
Its a clean well stocked store. A little light on help they know what they are doing. Very busy place.
Walk in, tell whoever you see what you need, theyll take you to it, pay and go home. Pleasant and efficient. And very knowledgeable.
Great selection of tools. Helpful staff.
Horrible customer service!!!!! Asked one of the employees for help and he just walked right passed me instead of saying “I’m sorry I would be right with you I’m a second I’m with a customer “. I informed the manager and the manager did not take action at all.
Staff very helpful, quick and easy to find what your looking for.
Employees are friendly. Very nice store. Highly recommend.
Not very professional. And a severe major lack of common sense.
This is my Go To Place. Always helpful, If they dont have what you need it probably doesnt exist.
Organized store with very helpful staff.
You get help to get staff as soon as you enter this place.
Excellent customer care!!!
Friendly service they helped me find what I needed a son as I walked in the door
Couldnt get nobody to help me, was in store 25 minutes wanting help with fasteners. Left figured, i dont speak Spanish .Al was a good friend to me, but things have changed after all these years.
Great neighborhood hardware store
Have good coupons and prices. Very friendly people
They usually have everything you need in a reasonable price when you go in the store theyre very very helpful
Great hardware store...
Als Handy hardware in my neighborhood has an inventory similar to much larger stores but you still get that personal neighborhood store feeling and service
Been here a few times, and they’ve always had what I needed
Great service just littl to high on prices..
Best place..very helpful..very nice people..
They don’t know how to listen to the customer about what he needs to argue
Good place to get friendly and knowledge filled people. Always nice and helpful
The passage ways are a bit narrow but great service
Customer service okay,very hard to find. No signs from the main street
A world apart in Service & Selection as compared to the other rinky dink Ace stores! Ty for ordering my special screws! No other store would.
Helpful staff..
Nice and helpful people 👍.
Pablo is always offering assistance and knows his stuff around the store. Cheap prices for the majority of the nuts and bolts that we need for our business.
Stopped in for some Christmas lights. But the store had none. The ads was in effect. But this store was not a part of the sale. I was told 😕.
Very helpful costomer service
The best Ace Hardware store Ive ever been to!
Went to buy paint, they were helpful and also making us laugh
Really helpful people.
They had a plexi glass I needed and they also cut it to the measurement !
Great customer service
Good place to buy all your hardware needs
Little more expensive than home depot but hell you can find some to help you at every corner...in and out quickly..love this place
Always greeted as soon as I walk in. Very helpful, very nice!
Good place to get hardware fast in and out
Great store and very knowledgeable and friendly staff
Very nice people and they know their stuff